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Awful. Flight was continuously getting delayed and gates kept changing without any reason. Flight was delayed for more then 3 hours

5-hour delay due to storms in Tanoa and airspace restricted by Miami traffic controllers.

I would fly again the whole experience was great. The only feed back I can give that they don't do that American Airlines does is the crew there is more humorous with boarding and thank their passengers. It makes it more fun to fly with them. I would however fly Delta again.

Horrible. This was not first class. This was a connecting flight whi h was late. My original flight never came. I hated the fact that delta gave me a connecting flight from New York to Orlando Florida. No meals and the television screens were not working. There wasn't even any power to charge your phones. This is NOT FIRST CLASS DELTA!!! Do better next time!

Flight was delayed an no one make an announcement about it., they only have Coca Cola and nothing else., the food that was served was cold… very bad experience and service

They did a fine job. Can't wait to use Delta in the future.

Seat back monitors and outlets were dead and not working.

The experience was good and the flight departed on time and landed early

The flight was delayed but we got to our final destination.

public website still broken for years randomly blocking browsers with privacy options active after loading a page maybe once. check-in on laptop was almost impossible but eventually randomly worked. had to print pass at airport since couldn't get back in to load digital pass on mobile firefox or chrome. red eye flight so smooth onboarding, plenty of room to spread out, easy offboarding. onboard wifi instructions mention vpn can cause problems connecting but fails to also mention private dns. no printed or built in menu list, seems weird to require personal device to point at qr code link for menu which does not even allow direct ordering. people with health condition risk related dietary restrictions trying to avoid for example cholesterol and sugar are left guessing what they can order either way without nutritional info highlights (cranberry juice was minute maid cocktail with as much suger as typical can of soda). tap to pay wasn't working and always seems sketchy to manually enter card info. good movie variety, so limited tv was okay.

Water and a cookie was all they offered, shocked we couldn’t buy a thing no coffee, no pop, beer or any type of food, besides that everything went very smoothly

Check in online did not offer checked baggage option but was fine to do it at airport. Not sure what if any on board entertainment options there were-an instruction card would help. Never flew with you before but would happily do so again.

I surprisingly have no recommendations. My first flying with Canada Jetlines and I will definitely fly again!!

Great new airline. LOVE the fact that carry-on baggage is no-charge. They weren’t picky about carry on size like some of the US ultra low cost carriers can be. You got a drink, no snack. They boarded “old school” from back of the plane to the front which I have always been a big fan of. Flights were on time. I am 6’ and I had enough legroom (although I was in an aisle seat as I always am). No issues and loved the flight and the price. Will be a return customer.

Check in with as long, especially considering we did not have any checked bags

While the flight left on time, the experience afterwards was terrible. Starting with the flight attendants who were very unprofessional (there were times during the flight when I felt the crew was hiding from the passengers at the front and back of the plane chatting amongst themselves) and had very poor communication skills. All announcements over the intercom were poorly delivered and many passengers were left confused on what was said. To top this off, the airline left my checked-in luggage at my departure city and I've been calling/emailing their customer service representatives ("CSR") who show no empathy or urgency to address my situation. First off, I have an Airtag on my luggage and when I told them that the luggage was left behind, they didn't believe me and tried to convince me that it wasn't missing. During my subsequent communications over the phone with the CSR staff, I go on to find out that the staff that monitors emails and phones are completely separate and unable to communicate with each other. After I've emailed/called, I was promised that their airport staff will contact me right away. It has been over 24 hrs and I still haven't gotten a call/email. I have made subsequent inquiries over the phone regarding the status of this call and the CSR cannot tell me. Luckily, my luggage has since arrived at my destination (on a subsequent flight) but now it is just sitting in the airport. I'm praying that this will be dealt with soon after which, I will never fly this airline ever again.

I Had very bad experience for rental car company nu rep and charged me for insurance , already had it

I loved the crew's professionalism. The landing was unbelievably smooth, haven't experienced that in years

Their system was slow so it took them well over 4 hours to complete checkin but they kept assuring us that the flight won’t leave without all the passengers as it’s their fault but at the end of 4th hour then tell us that the immigration will close for the night and the last few of us are left stranded behind. The customer service itnay open at night. The airlines does have its own crew at Toronto airport so no one to help us.

Great first experience, I will definitely be flying again as soon as I can. No online check in was a bit nerve-wracking with a newer airline, and it was a bit disorganized at the airport check in but I've definitely experienced way worse with the major airlines. I arrived 2.5 hours early and had tons of time. Looking forward to new routes!

I was pleasantly surprised. I booked the "club class" which was basically like Domestic First Class. The service was superior. Food was pretty good. Seats and cabin were comfortable. For the price I paid, I was very pleased.

Super unproffesional flight . Flight attendants were unproffesional. I could hear them gossiping about theor boyfriends the whole trip

The connecting flight lay over was 4.00 hours, the gate agent booked me on the next flight which was about to depart at no extra cost.

The ticket price was reasonable, food was okay, not the best. I would use the service again.

Actually the flight was on time. New plane, food was okay but not great.

Old plane, hard seats, 1.30 hours delay, while seating on the plane waiting for departure.

Great boarding. Everything was on time. Plane was a bit old and the crew could have provided better drink service.

Boarding was a little chaotic but it was a very large flight. It just wasn’t fast. And there was no noticeable difference between zones boarding.

Crew was pleasant. Aircraft was very dated and uncomfortable for our nearly 4 hour flight. We were in row 17 and they ran out of purchasable food by the time they got to us.

We were lucky enough to arrive at the right time. The staff at YYZ did our complete check in and luggage tags for us. Even made sure we knew where we were to head next and how to get there. It truly was one of the best and easiest check inside. Thanks team.

They offered food. The crew passed by again offering water. I enjoyed the two seating section. I think is very comfortable instead of the three seat way, unless you seat in the middle; which it's not bad, but I wouldn't prefer. All and all, I think the lay out of the seating rows are better than other airlines so far( I haven't tried many anyways). The lay out makes the getting in and out to use the restroom less uncomfortable and cramped. First time flying with Latam. I will fly with them again

I do not speak Spanish or read in Spanish When asking for help, people were hard to find they spoke quickly and pointed a lot directions for where to go and what to do we’re unclear. Which made my traveling uneasy.

I didn't realize they didn't have bathrooms on the plane. Almost had a very bad situation.

Everything was as you would expect in coach - fine. Flight was close to on time.

I missed my plane because there was a lot of people during the migration process. The airline has the chance to care for their clients and they could get the passengers missing in the flight. I lost a day of work and Montfort transportation to go back home and go to the airport again. Unfortunately the airline doesn’t care about that. I use latam at least 4 times a year, so I guess I need to be treat better. In addition, one on my baggages didyarricw to my destination. So frustrated with this trip.

Everthing ok , crew very nice but but we had a bad experience with the wheel chair we had to wait too much for the chair, my husband couldn’t walk and he was in lot of pain , LATAM has to take care of that

Flight was great Customer service was questionable until we found someone at checkin to help us. One young lady took all our passports disappeared for 15 minutes, came back with nothing done, handed to someone else and left for lunch. Very complacent. Baggage was very expensive until we went to the service counter and a separate person helped us. Even with platinum status they wouldn’t allow free bags. We will continue to fly Delta as our preferred carrier but will avoid checking in with Latam. Dr. Armand Radke

Horrific checkin procedure with neither Delta nor Latam figuring out how to check me in. 4 hrs on customer support with both and both airlines pointing to each other who should do checking. I was not checked in until morning of flight, which for international flight is concerning.

Flight from Lima to São Paulo didn’t have USB plug to charge the cellphone.

Liked check in process To improve: food and beverages. Not second round was offered and meal had no salad.

The Priority check in in Toronto rivalled the poorest I've experienced. The young woman at the desk (7:30 AM, YYZ) was unfriendly and abrupt, behaving as though we were interrupting her day. Her inch long fingernails said it all....I really don't belong here. Other than that, WestJet personnel provided a good travel experience, especially in flight. I must say that the repeated announcements about the cabin being full and how folks should gate check their bags became tedious. WestJet should just offer free checked luggage and charge for carry on suitcases. It would save a lot of time and the voices of the gate agents.

It was very, very cold extremely uncomfortable almost unbearable I was sitting at the front of the cabin

Was the longest flight I have ever taken to Orlando. Not Westjet’s fault necessarily. There was a traffic issue in Orlando. We sat in the airplane for about 2 hrs before leaving Calgary on a 5 hour flight was just a little long to be stuck in the plane. Once we arrived in Orlando we were stuck in traffic on the ground for another 30min. I guess maybe the flight could be delayed so boarding would have been later so we wouldn’t have to have the discomfort of being on the plane so long.

Nice smooth flight with pleasant stewards. Slept most of the flight, they could have slowly turned on the lights to make it more pleasant. Otherwise a good trip.

Great! No food was available during the flight due to the catering service strike but snacks were given throughout the flight which was nice.

I wish that seats closer to the front of the plan were available, but when I booked the flight the seats were VERY expensive so I did not book seats at that time. The day before flying only seats at the back of the plane were available. It takes so long to board the plane and empty the plane on arrival due to SO many roller bags.

Crew was rude.didn’t even say hi or welcome to board

Nothing special. Unacceptable wait for baggage on arriving in Calgary

Departure delay on a late night flight. Made us even later. Tired but got home.

Westjet forced me to put my carry-on baggage in check-in probably because I was assigned seat 23A (the last row seat), which had no cabin space, which is unfair. I wanted to carry on my luggage so that I don't have to wait at the airport for my luggage. Also, because there was no cabin space, I was forced to keep my laptop bag under the seat, which I didn't want to as I was carrying 2 laptops and charger. The airline should basically tell people that if you are assigned a last row seat, then you are not allowed a cabin baggage or a personal item.