We were seated at the back and that was very uncomfortable for me with the turbulence we experienced on our way to Chicago.
We were seated at the back and that was very uncomfortable for me with the turbulence we experienced on our way to Chicago.
I enjoyed flying on Korean Air. The service was great and the food was yummy, especially the bibimbap and cold spicy noodles. The only thing that bummed me out on this red-eye flight was that my seat did not properly recline so I was not able to sleep.
On time and flight crew are always so happy to help and always smiling unlike other airlines.
Crew was ok, but some passengers were a bit rude. Again, all outlets were not working, only the really slow charging usb plug on the entertainment system. Entertainment system was also bugged, some features just crash, the touch screen wasn't working and when trying to watch a movie the onscreen display kept flashing off and on making it very difficult to watch.
Great crew, decent food Charging plugs were broken on both seats next to me. Only the USB port was available, and that charges, very, very slowly. Seat was also broken, it would not lock into position when reclining.
New plane. Perfect gluten free meal Very flawless procedures from check-in to the landing. Taking off on time and landing even earlier and the luggages are already there after shortest arrival report.
It was ok. Not good and not a bad experience
I like your stewardess, they are nice. However, your food could have been better and wheres your dessert? You do not offer beer or scotch. I do not drink alcohol biut my husband can have one or two, he has to ask if he can have one. during dinner or lunch, it should be offerred. Also, you do not have the most famous drinks ginger ale
Not accommodating ground staff On board slow service Crew members not very friendly
lunch was good; breakfast was kinda meh cabin temprature was way too high new entertainment system but somewhat limited content
The overall flight went well and the aircrew was pleasant.
Cathay Pacific seems to be an airline in trouble and on its way out. Lots of broken or poorly functioning things like entertainment screens, seats, and enough well trained staff to handle a full flight. Sad...
Excellent. Planes are a little older and could get some refurbishment, but besides that everything was excellent.
I cancelled the flights in good time but could only get a partial refund. I was not warned of this.
Not good. Flight was purchased for my father who needed medical assistance to board and transfer due to a heart condition. No one at Hong Kong from Cathay was there to assist and he barely made the connection. When I talked to him he could barely breath and was not sure he was going to make it. Really poor service even though the ticket stated he needed a wheelchair assistance.
Crew experience was more transnational, seats were so close together (LtoR and FtoB) that it was difficult to enjoy much of anything. When the person in front leaned back, there is no space for me. Sadly it was a flight to be endured not experienced.
While I was in great pain, the seat was sufficiently comfortable to allow me to rest and not be in so much pain.
Not impressed with check in desk staff at Vancouver airport. Not a professional mind service and not cared or tried to help. Don’t think I would fly with them again
The coffee in Premium economy and economy is terrible. That's it. Everything else is great
One of the worst flight in business class by qatar airways and I’m no stranger with qatar airways businesses class, I travelled with the extensively in the past 12 years
They changed my flight twice. The 2nd time they changed it they did so the day before the scheduled departure and replaced the lie flat seat in a 777 to a 737. I paid extra to be in the 777 only for them to change it. Then the departure was delayed twice. The connecting flight was also delayed.
The last minute change of planes, then putting us right beside the bathroom was a poor choice.
I couldn't rate food or entertainment as neither were a factor in my short flight. I was impressed with with respect of time and schedule. Also, this was an incredibly smooth flight from terminal to terminal. My only minor complaint was being woken up for refreshment service. This was the end of a very long day, and I was happy to miss a juice box and pretzels for a little rest.
The experience was generally above average. The only downside was the absence of WiFi during my flight from Vancouver to San Francisco.
on demand entertainment in seat back awesome Check in Kiosk too demanding with endless demand for more information information then says go to counter. Counter agent unfriendly. Do it yourself check in luggage procedure not intuitive, upset employees frustrated the whole procedure.
I think all and all they are doing a good job. Flight crew worked hard and very helpful,polite and attentive
Terrible experience! All flights delayed, staff had no idea of what they were doing, and at the end luggage lost for 2 days!
It was a domestic flight so the food was not included. But we had not even a little snack and by the end of the flight they were coming around serving water.
My flight from Victoria was late taking off and then I was rebooked on a new flight from Vancouver to SFO without my knowledge the next day. I actually made it to the gate on time so I could have boarded my flight but Air Canada rebooked me instead. Completely unprofessional and unpleasant experience with no grace from the Air Canada staff. I will not fly Air Canada again
Headphones for the movies have too much bass and can't be adjusted. Almost impossible to hear. Great movie selections but can't really watch them because you can't hear them. Also the system is very slow.
Kelowna (undefined)Canada
Bangkok Suvarnabhumi Airport (BKK)Thailand
Bangkok Suvarnabhumi Airport - Kelowna