Flight was delayed at least 4 times then once we boarded they found a problem with the plane and we had to de-plane and wait another hour for a different plane. I was an hour late for my performance.
Flight was delayed at least 4 times then once we boarded they found a problem with the plane and we had to de-plane and wait another hour for a different plane. I was an hour late for my performance.
Because we had to drive to Toronto due to delays in Windsor on our return we had a car in Toronto so we had to drive home
Horrible delays and confusion at all Air Canada counters. Flight was delayed well over 6 hours with little to no communication. Was o my offered a $15 food voucher and $200 Air Canada voucher—-neither of which did I need or have desire to use. Will never fly this airline again.
Prepaid for my seat selection over a month in advance only to be told when I arrive at the airport that the plane has changed and no pre-selected seats would be honored and refunds would not be issued immediately. Was forced to separate from my traveling companion Air Canada. Unsurprisingly was no assistance in this whatsoever. Plane. We got switched on to also has no entertainment options available
My flight was canceled and next one was 1 hour later. The gate was changed 3 times.
Terrible 3-4-3 seat configuration, I thankfully was able to choose a seat at the back where it narrowed to 2-4-2 for some relief though seats were still narrow. Staff did not manage the boarding lines at all either, was total chaos.
Crew was terrific. In flight entertainment system is very slow and the touch screen can be not sensitive enough or too sensitive. It was such a pain to pause a movie in case when I unpaused it accidentally thought I presses stop. This happened 3 times. I gave up and went back to my phone for entertainment.
It was awful. For a 37 minute flight time,we had 1:30 hours delay. If someone had a connection flight he or she couldn’t reach for sure. The only positive point was online check in.
My flight was great but my inbound flight from Toronto to Sault st Marir delayed more than 2 hours and we had to change the airoplan.
Glad to see the staff of Air Canada take preference in protecting their customers from unruly passengers before they board. Well done
Sault Ste Marie (YAM)Canada
Calgary (YYC)Canada