Book Budget car rentals in Newport News

Reviews for Budget in Newport News

Recent reviews

Traveler rating

Wonderful

2

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

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Poor

3

10.0

Great customer service and the vehicle 🚗 price was impressive.Reviewed 14 Mar. 2024

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6.0

Pros:Staff was very professional and efficient.Cons:The car was very worn, seats were stained, loud, uncomfortable. I thought I was getting a volkswagon jetta but ended up with a toyota corrolla. It looked like it had been just returned from a college road trip.Reviewed 26 Apr. 2021

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10.0

Pros:All good..Easy airport..Cons:Directions didn’t really make it clear that the check in was in the airport..Had to call and get help finding where to pick up..Reviewed 18 Jun. 2020

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8.4

Pros:The drop off was very easy and convenient. The staff member came right to my door.Cons:I reserved a compact car but the company only had large suv available. This was not reflected on the website.Reviewed 20 Dec. 2019

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9.6

Pros:YesReviewed 6 Nov. 2019

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8.0

Pros:Made us wait to exactly 6 to pick up the carCons:I had to put a quart of oil in the car and the service light came on while on the tripReviewed 20 Sep. 2019

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6.0

Pros:The Budget rental itself was fine.Cons:Misleading sign-up. Said I would not have to pay until at the rental car counter. But charged $12 immediately for Allianz, although it said $9. Thought it was for accident protection but it was for cancelation insurance or something. Will never use Kayak again for rental cars.Reviewed 23 May 2019

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5.2

Cons:The original pricyfor rental of a small suv for 3 days was $126.00, with bumper to bumper coverage was an $35 a day ( full comprehensive was $72 a day), oh and would you like road side assistance coverage ($10 per day) ripped off $273 for 3 days!Reviewed 1 Apr. 2019

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5.6

Pros:The gentleman that assisted me with exchanging a vehicle I was given was very kind and helpful.Cons:When I picked up the initial rental it had a flat tire, after I put air in the tire the flat tire indicator did not go off so I went back to exchange it for another vehicle. It would be more helpful if the vehicles are inspected prior to being issued to potential renters.Reviewed 21 Feb. 2019

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3.6

Cons:Needed to extend my contract. Was easier to return the car, and rent another from a competitor.Reviewed 19 Jun. 2018

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7.2

Pros:Staff were very friendly and helpful.Cons:Car had been smoked in previously and still had a faint smoke smellReviewed 30 May 2017

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2.4

A horrible experiencePros:The car was great and super cleanCons:They charged me 196 for just a couple of hours and when I discussed that issue with them, they changed the amount for 137 dollars even my estimate price was 76 dollars!!Reviewed 24 May 2017

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More

• What is the most popular rental car from Budget in Newport News?

  Intermediate (Volkswagen Jetta or similar) is the most frequently booked rental car type from Budget in Newport News.

• How many car rental locations does Budget have in Newport News?

  Budget has 1 rental location in Newport News. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Intl airport (PHF)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Intl airport (PHF)?

  Yes