Book Budget car rentals in Newport News

Reviews for Budget in Newport News

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10.0

Pros:All good..Easy airport..Cons:Directions didn’t really make it clear that the check in was in the airport..Had to call and get help finding where to pick up..Reviewed 18 Jun. 2020

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4.4

bait and switchPros:Nothing.Cons:From the start this was the worst car rental experience I've ever had. I got to the budget counter and they swiped my card. They immediately told me they wouldn't rent me a car because my credit wouldn't allow it. I never gave them permission to run my credit. Next they told me they could get me a car from avis. It was the same car they just changed the rental jacket from budget to avis and charged me $20 more. Once I got the car it was the most uncomfortable thing I've ever driven. That's not their fault it's Volkswagen to blame for that. They never asked me what car I wanted and forced me to pay more than the price I booked based on some phantom credit check they claim they did. I do not blame Kayak for this I blame the guilty patty which is Budget/Avis car rental.Reviewed 25 Mar. 2016

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6.0

Pros:Staff was very professional and efficient.Cons:The car was very worn, seats were stained, loud, uncomfortable. I thought I was getting a volkswagon jetta but ended up with a toyota corrolla. It looked like it had been just returned from a college road trip.Reviewed 26 Apr. 2021

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9.2

Good value rentalPros:Great quality car and no mechanical problems. Efficient service at the desk.Cons:Budget should work out a shuttle to the Newport News Amtrak station. It cost me more than a days rental to get to and from the station to the rental agency.Reviewed 26 Sep. 2016

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10.0

Great price and excellent service!Pros:Reasonable price for a 4 day rental over the holiday weekend! The front desk associate was super friendly and recommended the newer of two car models available which turned out to be a great choice- it had only 15,000 miles and was spotless! Check-out was quick and check-in was even quicker!! Overall great experience!Reviewed 5 Jul. 2016

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4.4

They need more staffingPros:Upgraded vehicle from full to mid size SUVCons:No staffing to ensure ease of pickup and drop off. To inspect the vehicles and help with any issues. It's kind of a free for all. I didn't like that. Tires under inflated, adapters in car to charge phone not working,no windshield wiper fluid.Reviewed 5 Jun. 2017

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6.0

Pros:The Budget rental itself was fine.Cons:Misleading sign-up. Said I would not have to pay until at the rental car counter. But charged $12 immediately for Allianz, although it said $9. Thought it was for accident protection but it was for cancelation insurance or something. Will never use Kayak again for rental cars.Reviewed 23 May 2019

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9.6

Pros:YesReviewed 6 Nov. 2019

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8.8

Pros:Car was roomy, great on gasCons:No help finding car in parking garage. Person at counter was helpful on my reservation but couldn't find the car and wasted time walking around. Once I got to car had to google how to start it. Was push start I had no idea I had to have my foot on break to start it until I googled itReviewed 5 Jun. 2016

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6.0

car not availablePros:i ended up with a nicer car BUT i had to pay double the priceCons:the car class i had rented at my reserved pick up time was not available and the agent was not apologetic in the least! he told me i could wait around for an unknown period of time of i wanted to see what became available? sure... because i have nothing better to do?Reviewed 4 Dec. 2016

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8.4

Pros:Drove well.Cons:Gas guzzlerReviewed 30 Jul. 2016

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8.4

Pros:Staff was very pleasantCons:1st car given had a check engine light issue.Reviewed 13 Sep. 2016

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More

• 6.6 /10Enterprise Car Rentals at Newport News
• 7.1 /10Avis Car Rentals at Newport News
• 6.8 /10Hertz Car Rentals at Newport News

• Has the Budget rental car policy in Newport News changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• What is the most popular rental car from Budget in Newport News?

  Full-size (Chevrolet Malibu or similar) is the most frequently booked rental car type from Budget in Newport News.

• How many car rental locations does Budget have in Newport News?

  Budget has 1 rental location in Newport News. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Intl airport (PHF)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Intl airport (PHF)?

  Yes