Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Pros: The staff was VERY friendly and helpful, and the drop-off was exceptionally easy !
Cons: Directions to the Alamo drop-off area would have made the return a bit more simple
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9.2
Pros: The staff was friendly and process was easy!
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8.4
Cons: Better signage at return entrance, missed it because spikes were up, not realizing they were one-directional.
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2.0
Cons: Avoid at all costs. Alamo customer service sent us to a drop off location that no longer existed, neglected to answer the phone for 3 hours at the YVR location during business hours, then treated us very poorly and unprofessionally on the phone.
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10.0
Pros: Good price, fuel efficient vehicle for a large SUV. (Tahoe)
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9.2
Pros: Extremely fast pickup and drop off, it was a breeze and the staff was all very nice to deal with.
Cons: A little cheaper would have been great.
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4.4
Cons: Alamo could have honoured the rate booked through CarRentals.com!
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7.6
Pros: in terminal rental option, clean car
Cons: Clear instructions on how difficult it will be to fuel the car before drop off. There was not a single gas station between Canmore & the Airport on rt. 1, 201, 2. When we picked up the car we were asked whether to purchase refueling. I'd gladly picked that option if I was only told of the challenge.
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10.0
Cons: Explicit option for winter tires
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10.0
Pros: Brand new vehicle
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10.0
Fast and Friendly...good value too!
Pros: Friendliness and professionalism of the staff. Car was clean , no windshield cracks! Experience overall was a very nice surprise!
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5.6
Pros: The ease of pickup and drop off
Cons: That the insurance rates were more than the cost of the rental.
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10.0
Pros: The staff was VERY friendly and helpful, and the drop-off was exceptionally easy !
Cons: Directions to the Alamo drop-off area would have made the return a bit more simple
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9.2
Pros: The staff was friendly and process was easy!
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10.0
Pros: Good price, fuel efficient vehicle for a large SUV. (Tahoe)
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9.2
Pros: Extremely fast pickup and drop off, it was a breeze and the staff was all very nice to deal with.
Cons: A little cheaper would have been great.
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10.0
Cons: Explicit option for winter tires
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10.0
Pros: Brand new vehicle
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10.0
Fast and Friendly...good value too!
Pros: Friendliness and professionalism of the staff. Car was clean , no windshield cracks! Experience overall was a very nice surprise!
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8.4
Cons: Better signage at return entrance, missed it because spikes were up, not realizing they were one-directional.
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7.6
Pros: in terminal rental option, clean car
Cons: Clear instructions on how difficult it will be to fuel the car before drop off. There was not a single gas station between Canmore & the Airport on rt. 1, 201, 2. When we picked up the car we were asked whether to purchase refueling. I'd gladly picked that option if I was only told of the challenge.
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2.0
Cons: Avoid at all costs. Alamo customer service sent us to a drop off location that no longer existed, neglected to answer the phone for 3 hours at the YVR location during business hours, then treated us very poorly and unprofessionally on the phone.
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4.4
Cons: Alamo could have honoured the rate booked through CarRentals.com!
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5.6
Pros: The ease of pickup and drop off
Cons: That the insurance rates were more than the cost of the rental.
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