Find reviews that mention:
9.6
Pros:pick up and drop off was great. customer service was awesome. Ana Maria and Mike were awesome.Reviewed 1 Oct. 2020
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9.6
Pros:Ana Maria was a great person to deal with. Customer service was par excellence. She was quick to point out the facts and help us out with the rental. Mike was courteous too. I was amazed at their customer service. Prompt and proactive.Cons:The vehicle had some side pockets on the door that were not cleaned and there were food crumbs near the gear-shifter from previous rental. We had to wipe it clean with a wet towel and a disinfectant especially in this pandemic environment.Reviewed 1 Oct. 2020
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8.4
Pros:Friendly staff. This is the third time I've rented from this location and there's always a bit of a wait.Cons:The after hours drop off worked well but they tell customers "you are responsible for the vehicle until the keys are picked up in the morning". So it feels risky to do it but we had to due to our timelines.Reviewed 7 Aug. 2020
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10.0
Pros:Great price, great vehicle!Reviewed 27 Jun. 2020
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8.8
Cons:Friendly fast service ,,,,Reviewed 28 Apr. 2020
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2.0
Cons:The reservation went to the wrong Budget location despite triple checking that the airport location was the one for our trip. The reservation went to the downtown location which was closed by the time my flight arrived, and seeking help with this issue was impossibleReviewed 19 Feb. 2020
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2.4
Pros:Quick serviceCons:Didn't have the promised carReviewed 18 Feb. 2020
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5.2
Pros:Although the staff is friendly, I felt like they rushed me and try to upsell me at every turn. It was annoying.Cons:The windshield wipers we're old and in need of replacement. There were four used Tim Hortons coffee cups in the backseat which were obviously missed by the cleaning staff. That Andy filed on additional charges made for a bit of a frustrating car rental experience.Reviewed 20 Oct. 2019
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10.0
Pros:Staff was good and quick. He gave 2020 model car and cleaned.Reviewed 10 Sep. 2019
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10.0
Pros:Free upgrade and drop off at the airport!Cons:Wish I didn’t have to get gas before drop off or get charged for being under 25Reviewed 27 Jul. 2019
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8.0
Pros:Car was great, no issues with it and very clean.Cons:Staff was a bit absent minded.Reviewed 25 Jul. 2019
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7.2
Cons:The reception desk people at the Calgary airport were not very customer service minded. No smiles, no nice greeting, substandard customer service. I was told I had to wait half hour for my car despite the fact my reservation was confirmed weeks ahead of my arrival date. Car was not properly cleaned.Reviewed 21 Jul. 2019
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