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10.0
We were given an Atlas instead of an economy car. However, the GPS was complicated and got us lost as it kept directing us to the place we had just left, even after trying to enter the correct address many times, we finally gave up and found the road signs more helpful.Reviewed 30 May 2023
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10.0
Excellent, fast straight forward service.Reviewed 29 May 2023
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10.0
Had an issue with vehicle. Returned to Calgary airport next day and had my car changed ( and upgraded ) by first rate staff at airport counter ... quickly and professionally.Reviewed 18 May 2023
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6.0
I rented a pick up truck The woman at pick up looked at me and my sister (2 females ) and asked twice “don’t you want a smaller car, are you sure ? It’s more economic “ if I did I would have rented one. It’s been more then two weeks and I haven’t yet received my deposit back a receipt anything from themReviewed 16 May 2023
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8.0
easy pick up and drop off. Windshield was cracked, a bit unnerving but OKReviewed 15 May 2023
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10.0
Perfect experienceReviewed 11 May 2023
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2.0
Awful experience. Never renting from Budget againReviewed 1 May 2023
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2.0
Did not honour the reservationReviewed 21 Mar. 2023
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4.0
I do not understand the logic behind a car rental agency that is one hr from the Rockie mtns not listing only winter tire vehicles. To leave it as an upgrade and significant cost at the counter is outrageous. It may not be law to have winter tires on the vehicles being rentable, but highlight that fact on your booking site. It is misleading and not a fair price comparison. And, the amount of surcharges etc are obscene and should be disclosed on your final booking ONLINE, again NOT at the ticket counter when everyone is in a frenzy to get on the road to their destination. As well, there was no walk thru of the vehicle features like windshield wipers, lights, gas tank etc. At initial use of my wiper blades the wipers did not actually touch the glass and was left w a blob of frozen windshield fluid which I had to pullover and scrape off. Eventually the wipers must have warmed up and we’re operational. I was very dissatisfied w my experience and shocked at the outrageous cist of my online quote if $358 to walking away w a key for $958!!? Pls investigate this further, I’d be happy to share my documents!!!!!!!!Reviewed 14 Mar. 2023
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8.0
Supplied a small suv for free, if i wanted. snow and weather made it a good option. nice free upgrade.Reviewed 14 Mar. 2023
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2.0
Budget cancelled my reservation a few days before my trip and I couldn’t find the same sized replacement so I had to rent 2 cars for my group.Reviewed 11 Feb. 2023
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6.0
Rented a Mitsubishi car, my options were a pickup truck or Ford escape. Went with the Ford, car was clean on the outside with 3 chips in the windshield. Interior was not cleaned, dog hair in the back and front seats. $90 a day and returned 20 hours early.Reviewed 11 Feb. 2023
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