Halifax Car Rentals

Pros: Staff was friendly

Cons: Ridiculous, and should be illegal, that they charge extra for snow tires in the winter

Cons: Hertz was closed when I showed up to pickup my rental because the employee did not show up to work. After calling hertz, I was then told to go to another pickup location at their sister company. After walking 20 minutes in the snow, I showed up and there was no one there, again! The worst experience

Pros: No staff did not mention everything clearly , espicially ray. And it makes my rentall very very worthless

Cons: Great staff need to be there with the people who can explain it on better way.

Cons: Hertz quoted an amount in CAD but charged the same amount in USD. The staff at pickup was overloaded and could not address the issues. When we are asked to sign the contract digitally, we do not have the full contract in front of us. Nobody at Hertz was willing to address the issue and passed the subject to someone else, in circle.

Cons: Technical issues the fan only worked on high for heat and defog the windows, otherwise the vehicle was ok

Make the driver in your family book the reservation.

Pros: The car was actually really nice. Clean, comfortable, plenty of space. Since we had so much baby gear, I liked that the rear seats folded flat.

Cons: No one ever mentioned that the person who books the car HAS to be listed as a driver. More importantly, they didn't mention that it would cost $100 more to have two drivers instead of one. I handle all of the travel arrangements, bill paying, and other stuff for our house. So I wound up booking the rental car. You know what I don't do? Drive. When we went to pick up the car, I asked to add my husband as a driver. That was the first time anyone mentioned that, if we wanted to list two drivers, there was a $100 extra charge. They also told us that, because we prepaid for the reservation, we couldn't change the primary driver's name. We could have cancelled the reservation and made a new one - at the current rate, with a $100 cancellation penalty. So no. Basically, Hertz got an extra $100 because we didn't know that my husband needed to book the reservation. We've booked rental cars before and never had this issue.