Recent Reviews
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- Neutral
- Negative
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5.2
Reservation wasn’t there
Cons: When I went to the enterprise location my reservation could not be found. The vehicle I selected on th e reservation also wasn’t there. I had a large group leaving that morning so this was a huge problem and very stressing. Had to select a van which I wasnt totally happy with.
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10.0
Staff helpful
Pros: The lady helped me get into car even since there wasnt car i ordered
Cons: Nothing, but it was a nit expensive, like to see better deals.
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10.0
Grate service
Pros: I like that I got the car that I was hopping to get! The customer service is grate! Been renting cars from here for a while for my long vacations!! Grate price! Will rent again !!
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6.0
Nice but oversharged
Pros: The people were great.
Cons: The price ended up being $40 USD higher than I booked on Kayak. And that was not due to additional insurance or such, it was misc taxes and fees.
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2.0
Cons: They didn't ask early the age rental 25 and above
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2.0
Cons: When we arrived to take the car he told us sorry we don’t have any car. I asked him do u have any size? He said no and he was very very rude with us. I asked him why you told us 1 hour ago to come our car is ready? We spent 1 hour ? He just said i told u it’s Sunday and I don’t have any car and it’s not me ... Very bad experience with your company And after that he told for another lady i have a truck .. He’s a liar and rude and it’s not a way to deal with costumers
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8.0
Cons: The only thing I don’t like is that you email me too much
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2.0
agency cancelled the rental one hour before pickup
Pros: easy booking process
Cons: agency cancelled the rental one hour before pickup, stated I would be on the waiting list but did not contact me after the cancellation
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10.0
Pros: Fast pickup, let us go a bit early, has explained everything in detail.
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2.0
One of most terrible rental experience ever gine through
Pros: Nothing cause they didn't rent me a vehicle
Cons: About half an hour from my rental time they called and said they don't have sedans and they only have trucks I said I am ok with it (althought not impressed due to poor fuel economy) but they went a head and said I had to pay the truck price which way different from my reservation price. They refused to honor the price. They let me down and left stranded EVEN AFTER HAVING A CONFIRMED RESEVATION NUMBER. If your looking to be frustrated\angered and let down this the perfect place for you
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2.0
Cons: Car not available - we were told that since we booked less than 48 hours in advance there was fine print saying they didn't guarantee anything being available. We called our local Avis and they set us up with exactly what we needed within an hour.
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6.0
Cancelled Me
Cons: I booked a rental online and was on my way to pick it up, only to find they cancelled my online booking through Kayak! Was this because the rate was so cheap (50%) off Enterprise's website!?
review from
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10.0
Staff helpful
Pros: The lady helped me get into car even since there wasnt car i ordered
Cons: Nothing, but it was a nit expensive, like to see better deals.
review from
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10.0
Grate service
Pros: I like that I got the car that I was hopping to get! The customer service is grate! Been renting cars from here for a while for my long vacations!! Grate price! Will rent again !!
review from
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10.0
Pros: Fast pickup, let us go a bit early, has explained everything in detail.
review from
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5.2
Reservation wasn’t there
Cons: When I went to the enterprise location my reservation could not be found. The vehicle I selected on th e reservation also wasn’t there. I had a large group leaving that morning so this was a huge problem and very stressing. Had to select a van which I wasnt totally happy with.
review from
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6.0
Nice but oversharged
Pros: The people were great.
Cons: The price ended up being $40 USD higher than I booked on Kayak. And that was not due to additional insurance or such, it was misc taxes and fees.
review from
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2.0
Cons: They didn't ask early the age rental 25 and above
review from
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2.0
Cons: When we arrived to take the car he told us sorry we don’t have any car. I asked him do u have any size? He said no and he was very very rude with us. I asked him why you told us 1 hour ago to come our car is ready? We spent 1 hour ? He just said i told u it’s Sunday and I don’t have any car and it’s not me ... Very bad experience with your company And after that he told for another lady i have a truck .. He’s a liar and rude and it’s not a way to deal with costumers
review from
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2.0
agency cancelled the rental one hour before pickup
Pros: easy booking process
Cons: agency cancelled the rental one hour before pickup, stated I would be on the waiting list but did not contact me after the cancellation
review from
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2.0
One of most terrible rental experience ever gine through
Pros: Nothing cause they didn't rent me a vehicle
Cons: About half an hour from my rental time they called and said they don't have sedans and they only have trucks I said I am ok with it (althought not impressed due to poor fuel economy) but they went a head and said I had to pay the truck price which way different from my reservation price. They refused to honor the price. They let me down and left stranded EVEN AFTER HAVING A CONFIRMED RESEVATION NUMBER. If your looking to be frustrated\angered and let down this the perfect place for you
review from
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2.0
Cons: Car not available - we were told that since we booked less than 48 hours in advance there was fine print saying they didn't guarantee anything being available. We called our local Avis and they set us up with exactly what we needed within an hour.
review from
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6.0
Cancelled Me
Cons: I booked a rental online and was on my way to pick it up, only to find they cancelled my online booking through Kayak! Was this because the rate was so cheap (50%) off Enterprise's website!?
review from
