Pros: The staff at BWI airport were so professionally dressed, and helpful. I especially liked the way Abby walked me to the car, and then walked around with me for the inspection. The car was very clean, and smelled great. I returned the car at Dulles, and the staff there was great, too! Enterprise will now be my first choice when renting a vehicle in the future.
6 Feb 2017
Pros: Great customer service at the 1307 Eastern Ave, Baltimore, MD branch
Cons: It would be nice to get a call if reserved cars are unavailable at time of reservation.
17 Apr 2017
Friendly and Easy drop-off
Pros: Very friendly folks, and location was easy to find...
19 Jun 2017
Weekend in Stafford Virginia
Pros: Arrived on time but earlie . Agent was very helpful. Got us to our vehicle and we were off. No problems nice car .
Cons: When we returned we got the car back to returns wo issue but the shuttle bus return to the airport was all backed up . Over 200 riders trying to get back to the airport . After 30 +mins they brought up 3 buses which seemed to catchup .
4 Jul 2017
Pros: They were quick, efficient, and very friendly.