Recent Reviews
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- Neutral
- Negative
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7.2
Very dirty car
Pros: Service was good, man behind the counter was ver friendly.
Cons: The car was not clean inside or out. The windows inside the car were discussing - not sure they had ever been cleaned. We cleaned them ourselves so we could see to drive.
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10.0
Friendly, helpful, great deal
Pros: It was a bargain find but no stinting on service. The staff were friendly and helpful, the vehicle clean and well kept.
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9.2
Perfect service!
Pros: Because of an early check in for the ferry they brought us up to the harbour as a service. Perfect!
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6.4
Great car and service, poor opening hours
Pros: Great car Very clean Friendly staff
Cons: Victoria office only open 10 am - 2 pm Had to pick up car early and pay for an extra day Price was very high
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10.0
Pros: Great service directions and help
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8.4
Pros: Very easy access to the car at the airport.
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2.0
Location
Pros: ?Nothing - CANCELLED
Cons: Not the city wanted
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2.0
Online offer not to be trusted
Cons: Althoug the online offer and reservation included a tick in the insurance box Enterprice
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2.0
Horrible!!! Don't ever rent from enterprise!
Cons: They were not even open on my pick up day. Next day, tried to call for over an hour with recording that they were closed. Refused to come pick us up. Spent over $200 in cab fair. Wasted an entire vacation day messing with them. Unreal!!!!
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10.0
Over and above expectations
Pros: After a long travel time in reaching our destination and contacting Enterprise, they offered to pick us up at the Victoria ferry and 5 minutes later our very kind and informative driver made our transition to the upgraded vehicle at no additional cost was truly appreciated. Scale of of 1 to 10.....11
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7.2
Positive Experience
Pros: The car was immaculate and service personnel friendly. Offered to pick up and drop off in the downtown core but not the airport. Refuelling cost was cheaper through Enterprise but only if the tank is empty. They charge either a half tank or a full tank, not according to the liters required to fill.
Cons: The original price with tax was not initially honored that I confirmed on Expedia. However, after some negotiation, the price was amicably adjusted to my original Expedia booing.
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9.2
Pros: Staff was so friendly and helpful. Went out of their way to help us have a good trip.
Cons: The car didn't handle well, and the brakes were extremely touchy.
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10.0
Friendly, helpful, great deal
Pros: It was a bargain find but no stinting on service. The staff were friendly and helpful, the vehicle clean and well kept.
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9.2
Perfect service!
Pros: Because of an early check in for the ferry they brought us up to the harbour as a service. Perfect!
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10.0
Pros: Great service directions and help
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10.0
Over and above expectations
Pros: After a long travel time in reaching our destination and contacting Enterprise, they offered to pick us up at the Victoria ferry and 5 minutes later our very kind and informative driver made our transition to the upgraded vehicle at no additional cost was truly appreciated. Scale of of 1 to 10.....11
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9.2
Pros: Staff was so friendly and helpful. Went out of their way to help us have a good trip.
Cons: The car didn't handle well, and the brakes were extremely touchy.
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7.2
Very dirty car
Pros: Service was good, man behind the counter was ver friendly.
Cons: The car was not clean inside or out. The windows inside the car were discussing - not sure they had ever been cleaned. We cleaned them ourselves so we could see to drive.
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8.4
Pros: Very easy access to the car at the airport.
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7.2
Positive Experience
Pros: The car was immaculate and service personnel friendly. Offered to pick up and drop off in the downtown core but not the airport. Refuelling cost was cheaper through Enterprise but only if the tank is empty. They charge either a half tank or a full tank, not according to the liters required to fill.
Cons: The original price with tax was not initially honored that I confirmed on Expedia. However, after some negotiation, the price was amicably adjusted to my original Expedia booing.
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6.4
Great car and service, poor opening hours
Pros: Great car Very clean Friendly staff
Cons: Victoria office only open 10 am - 2 pm Had to pick up car early and pay for an extra day Price was very high
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2.0
Location
Pros: ?Nothing - CANCELLED
Cons: Not the city wanted
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2.0
Online offer not to be trusted
Cons: Althoug the online offer and reservation included a tick in the insurance box Enterprice
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2.0
Horrible!!! Don't ever rent from enterprise!
Cons: They were not even open on my pick up day. Next day, tried to call for over an hour with recording that they were closed. Refused to come pick us up. Spent over $200 in cab fair. Wasted an entire vacation day messing with them. Unreal!!!!
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