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Sofia car rental reviews and directory
Rated #1
Europcar
Best Rated
8.8 Excellent (1 review)
3 locations in Sofia
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Europcar reviews
Car rental locations
Europcar
Locations in Sofia
1 Bulgaria Blvd
+359 2945 9283
115, Tsarigradsko Shosse Blvd.
+359 2945 9283
Sofia International Airport
+359 2945 9283
All Europcar reviews
Europcar reviews in Sofia
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Enterprise reviews
Car rental locations
Enterprise
Locations in Sofia
Pop Gruyu 96
+359 2937 3594
Sofia International Airport
+359 2937 3594
All Enterprise reviews
Enterprise reviews in Sofia
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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9.2
Recommended Service
Pros: The car was in top condition and exactly what I ordered. Drop off was easy.
Cons: It took a long time for the car to be delivered to us.
review from
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6.0
Pros: Advertised price and online booking
Cons: Terrible communications: Called the office to find out what cars they have before finalising my booking. When I mentioned the dates I m looking the rep said 'dont bother booking , we have no available cars for this period at all '. Regardless of the warning I went ahead and made the booking. Called again to say that I was successful in booking and then the reply was 'dont worry you ll get an email from us to decline the booking '. At this point I was very confused but went to the airport anyway as all car rental companies were there so if I wanted to rent a car this was my only option. There I got a car without a problem. Not sure who was on the phone but the experience was completely different on site.
review from
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9.6
Pros: Everything was great, the man who was there when we picked up the car was very knowledgeable about other historical places in Bulgaria to potentially visit, which felt nice.
Cons: It isn't clear from the airline and airport websites which terminal you are going to fly in to/from, which meant that we had to get a taxi to the other terminal (and vice versa once we had dropped off the car) for the car.
review from
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2.0
Cons: Arguably the worst customer service I've ever experienced. Had I not interrupted the desk attendant from her cell phone, she may have never noticed me standing at the desk. During the process I was clearly a major inconvenience in order to not ruin her or my day further I stopped her and told her I would rent from another company. She shrugged this off and went back to her cell phone. I went to another rental desk and explained my situation. They discounted the rate further and upgraded the vehicle for my trouble. Bottom line DO NOT use enterprise at the Sofia Airport
review from
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9.2
Recommended Service
Pros: The car was in top condition and exactly what I ordered. Drop off was easy.
Cons: It took a long time for the car to be delivered to us.
review from
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9.6
Pros: Everything was great, the man who was there when we picked up the car was very knowledgeable about other historical places in Bulgaria to potentially visit, which felt nice.
Cons: It isn't clear from the airline and airport websites which terminal you are going to fly in to/from, which meant that we had to get a taxi to the other terminal (and vice versa once we had dropped off the car) for the car.
review from
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6.0
Pros: Advertised price and online booking
Cons: Terrible communications: Called the office to find out what cars they have before finalising my booking. When I mentioned the dates I m looking the rep said 'dont bother booking , we have no available cars for this period at all '. Regardless of the warning I went ahead and made the booking. Called again to say that I was successful in booking and then the reply was 'dont worry you ll get an email from us to decline the booking '. At this point I was very confused but went to the airport anyway as all car rental companies were there so if I wanted to rent a car this was my only option. There I got a car without a problem. Not sure who was on the phone but the experience was completely different on site.
review from
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2.0
Cons: Arguably the worst customer service I've ever experienced. Had I not interrupted the desk attendant from her cell phone, she may have never noticed me standing at the desk. During the process I was clearly a major inconvenience in order to not ruin her or my day further I stopped her and told her I would rent from another company. She shrugged this off and went back to her cell phone. I went to another rental desk and explained my situation. They discounted the rate further and upgraded the vehicle for my trouble. Bottom line DO NOT use enterprise at the Sofia Airport
review from
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Budget reviews
Car rental locations
Budget
Locations in Sofia
2, Iliya Beshkov Str.
Arrivals Hall
Terminal 2
All Budget reviews
Budget reviews in Sofia
Recent Reviews
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- Negative
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2.0
budget didnt have a booking under our name
Pros: budget were polite but had no record of the booking and no cars.
Cons: we had a booking number and even got an email from priceline the night before that the car is waiting - but budget didnt have the booking in their system and had no cars available. Talked to priceline on the phone - but they didn't help at all. after several hours of attempts ended up paying way more to the only company that had an available car.
review from
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8.8
Cons: Service was not as kind as you’d expect when arriving tired at a foreign country. I arrived very tired and didn’t have time to go over my reservation, while the lady was patient with it, it didn’t feel like she was kind to me, felt like she was doing me a favor then laughi about it with her colleague in Bulgarian... I want to clarify she was patient and assisted but overall wasn’t nice which is also important.
review from
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2.0
Terrible Service
Pros: Nothing
Cons: Everything. I had a reservation and they didn't explain anything during my reservation but apparently I needed to contact budget and have forms filled out 3 days prior to my arrivall date. They said they tried contacting me which is a lie. I never received a phone call or an email regarding this information. I was stuck at the airport for 8 hours. Worst experience of my life.
review from
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5.6
Good car, bad service
Pros: Car was ok
Cons: Didn't ask for automatic, but was given one because (quote) "I was a lady".... Seems they think ladies cant use gear. Staff was slow and not very friendly and welcoming. Drop off was the same with them treating us as if we are taking their time and i am being inspected and not trusted. End price was not cheap at all or in inther words not "budget". Will not recommend or use them again.
review from
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2.0
budget didnt have a booking under our name
Pros: budget were polite but had no record of the booking and no cars.
Cons: we had a booking number and even got an email from priceline the night before that the car is waiting - but budget didnt have the booking in their system and had no cars available. Talked to priceline on the phone - but they didn't help at all. after several hours of attempts ended up paying way more to the only company that had an available car.
review from
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2.0
Terrible Service
Pros: Nothing
Cons: Everything. I had a reservation and they didn't explain anything during my reservation but apparently I needed to contact budget and have forms filled out 3 days prior to my arrivall date. They said they tried contacting me which is a lie. I never received a phone call or an email regarding this information. I was stuck at the airport for 8 hours. Worst experience of my life.
review from
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5.6
Good car, bad service
Pros: Car was ok
Cons: Didn't ask for automatic, but was given one because (quote) "I was a lady".... Seems they think ladies cant use gear. Staff was slow and not very friendly and welcoming. Drop off was the same with them treating us as if we are taking their time and i am being inspected and not trusted. End price was not cheap at all or in inther words not "budget". Will not recommend or use them again.
review from
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Avis reviews
Car rental locations
Avis
Locations in Sofia
2 Arsenalski Blvd
+359 736 3464
2 Iliya Beshkov Str
+359 2826 1100
Terminal 2
+359 2945 9224
All Avis reviews
Avis reviews in Sofia
Recent Reviews
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- Positive
- Neutral
- Negative
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2.0
Our reservation was denied and no alternative was offered, rude
Pros: Did not have time to see the rental reservation completed.
Cons: They were discriminatory, unprofessional, a young guy and a young rude girl. They left us with no car in a foreign country with 2 kids. We had to rent with a competitor. Sound unbelievable but it is all truthful. The mismanagement, totally unprofessional, disregarding for the customer, we felt discriminated - we can go on and on. How difficult was for them to give us another vehicle. I hope this was just us.
review from
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6.8
Cons: i landed in Terminal one and had to wait for a bus to take me to terminal two to pickup car. the bus runs every 1/2 an hour and full of people. The main problem is the dropoff at terminal 2 and my flight back was at terminal 1 and the Avis counter or the buses do not work early in the morning. My flight out was at 6:30 and terminal two only open at 8:00 am I had to dropoff the car and find a taxi to take me back to terminal 1 be aware !!! come early so you have time for this !!
review from
From C$ 19/day
Rated #5
Thrifty
2.0 Mediocre (1 review)
3 locations in Sofia
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Thrifty reviews
Car rental locations
Thrifty
Locations in Sofia
53 Nikola Vaptsarov Blvd
+359 2439 1222
Sofia Airport - Terminal 1
+359 882 905 813
Sofia Airport - Terminal 2
+359 2945 9217
All Thrifty reviews
Thrifty reviews in Sofia
Recent Reviews
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- Positive
- Neutral
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From C$ 24/day
Rated #6
Hertz
0.0 Poor (0 review)
2 locations in Sofia
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Hertz reviews
Car rental locations
Hertz
Locations in Sofia
53 Nikola Vaptsarov Blvd
+359 2439 1222
Sofia Airport - Terminal 2
+359 2945 9217
All Hertz reviews
Hertz reviews in Sofia
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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2.0
No advance notice of international license requirement!
Pros: Nothing about this was good.Not being able to rent was BAD!
review from
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2.0
couldnt cancel reservation
Cons: unfortunately i was without my driving license - and couldnt rent the car from hertz. i ask the guy at the reception at the airport to cancel my order and he said i need to do it from the website. i couldnt cancel it and write to kayak. after 2 days kayak told me to cancel from hertz. hertz website cancelation doesnt work so i emailed them a question. still didnt got answer or refund. kayak confirmation order: H6973370994
review from
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2.0
Don't rent frm Hertz in Bulgaria
Pros: Nothing
Cons: I went 2 hours late bcause of a delay in my travel and they had sld my car to somebidy else and dud nit have a vehicle for me. They told me there was requirement to get the car within 2 hours if the time specified, but could not show me such a rule in the agreement. Will complain to the Headquarters.
review from
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10.0
Great and accurate service
Pros: The overall experience was great. The service desk clerk was very helpful. The car was new and clean.
Cons: I was unaware that the location uses drop your keys in a mailbox service when there is no staff. I was under the impression the location is always staffed during working hours.
review from
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2.0
No advance notice of international license requirement!
Pros: Nothing about this was good.Not being able to rent was BAD!
review from
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2.0
couldnt cancel reservation
Cons: unfortunately i was without my driving license - and couldnt rent the car from hertz. i ask the guy at the reception at the airport to cancel my order and he said i need to do it from the website. i couldnt cancel it and write to kayak. after 2 days kayak told me to cancel from hertz. hertz website cancelation doesnt work so i emailed them a question. still didnt got answer or refund. kayak confirmation order: H6973370994
review from
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2.0
Don't rent frm Hertz in Bulgaria
Pros: Nothing
Cons: I went 2 hours late bcause of a delay in my travel and they had sld my car to somebidy else and dud nit have a vehicle for me. They told me there was requirement to get the car within 2 hours if the time specified, but could not show me such a rule in the agreement. Will complain to the Headquarters.
review from
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Car rental locations
CarRent Bulgaria
Locations in Sofia
Poruchik Nedelcho Bonchev 10 S
Sofia City Office
Sofia City Office
Sofia City Office
Sofia City Office
Sofia City Office
Sofia City Office
Sofia City Office
Sofia City Office
Sofia City Office
Sofia City Office
Sofia City Office
Sofia International Airport
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Car rental locations
Top Rent-A-Car
Locations in Sofia
140 "Mimi Balkanska" street
Sofia City Office
Sofia City Office
Sofia City Office
Sofia City Office
Sofia City Office
Sofia City Office
Sofia City Office
Sofia International Airport
+359 888 333 548
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Car rental locations
ADDCAR RENTAL
Locations in Sofia
Aleksandar Malinov 27 Bulgaria
+359 2984 2242
Bulgaria Boulevard 1
+359 2945 9399
Slivnica 444 Bulgaria
+359 2984 2242
Sofia airport
Sveta Nedelya 5 Bulgaria
1 Gurko street
+359 2945 9399
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Car rental locations
Sixt
Locations in Sofia
131 Maria Luiza Blvd.
+359 2816 9575
16 Tsar Osvoboditel Blvd
+359 2816 9575
53 Nikola Vaptsarov Blvd.
+359 2816 9575
James Bourchier Boulevard 100
+359 2816 9575
Sveta Nedelya Square 5
+359 2816 9575
T2 - Sofia Airport
+359 2816 9575
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Car rental locations
Sunnycars
Locations in Sofia
1 Bulgaria Boulevard
115 Tsarigradsko Shosse Boulevard
53, Nikola Vaptsarov Blvd
Pop Gruyu 96
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Car rental locations
Dollar
Locations in Sofia
53 Nikola Vaptsarov Blvd
+359 2439 1222
Sofia Airport - Terminal 1
+359 882 905 813
Sofia Airport - Terminal 2
+359 2945 9217
Car Rental Locations in Sofia
Good to Know
| Most Popular Agency | ADDCAR RENTAL |
| Most Popular Car Type | Economy |
| Average price | C$ 26/day |
| Good deal | C$ 20/day |
FAQs About Renting a Car in Sofia
How much does it cost to rent a car in Sofia?
On average a hire car in Sofia costs C$ 26 per day.
What is the most popular rental car in Sofia?
Economy (Chevrolet Spark or similar) is the most frequently booked rental car type in Sofia.
Which car rental companies are at the airport: Sofia Airport (SOF)?
Car rental companies onsite at Sofia Airport include ADDCAR RENTAL , Low Cost Cars, MEXRENTACAR , Sixt, Thrifty, Hertz, CarRent Bulgaria and Yes Rent A Car.
Which car rental companies will pick you up at the airport: Sofia Airport (SOF)?
Car rental companies that offer shuttle or pick-up services from Sofia Airport to off-airport locations include ADDCAR RENTAL , Low Cost Cars, MEXRENTACAR , Sixt, Thrifty, Hertz, INTERRENT and Yes Rent A Car.
How can I find car rentals near me in Sofia?
Take a look at our extensive car rental location map to find the best rental cars near you.
