Recent reviews
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2.0
No advance notice of international license requirement!
Pros: Nothing about this was good.Not being able to rent was BAD!
review from
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2.0
couldnt cancel reservation
Cons: unfortunately i was without my driving license - and couldnt rent the car from hertz. i ask the guy at the reception at the airport to cancel my order and he said i need to do it from the website. i couldnt cancel it and write to kayak. after 2 days kayak told me to cancel from hertz. hertz website cancelation doesnt work so i emailed them a question. still didnt got answer or refund. kayak confirmation order: H6973370994
review from
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2.0
Don't rent frm Hertz in Bulgaria
Pros: Nothing
Cons: I went 2 hours late bcause of a delay in my travel and they had sld my car to somebidy else and dud nit have a vehicle for me. They told me there was requirement to get the car within 2 hours if the time specified, but could not show me such a rule in the agreement. Will complain to the Headquarters.
review from
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10.0
Great and accurate service
Pros: The overall experience was great. The service desk clerk was very helpful. The car was new and clean.
Cons: I was unaware that the location uses drop your keys in a mailbox service when there is no staff. I was under the impression the location is always staffed during working hours.
review from
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2.0
No advance notice of international license requirement!
Pros: Nothing about this was good.Not being able to rent was BAD!
review from
-
2.0
couldnt cancel reservation
Cons: unfortunately i was without my driving license - and couldnt rent the car from hertz. i ask the guy at the reception at the airport to cancel my order and he said i need to do it from the website. i couldnt cancel it and write to kayak. after 2 days kayak told me to cancel from hertz. hertz website cancelation doesnt work so i emailed them a question. still didnt got answer or refund. kayak confirmation order: H6973370994
review from
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2.0
Don't rent frm Hertz in Bulgaria
Pros: Nothing
Cons: I went 2 hours late bcause of a delay in my travel and they had sld my car to somebidy else and dud nit have a vehicle for me. They told me there was requirement to get the car within 2 hours if the time specified, but could not show me such a rule in the agreement. Will complain to the Headquarters.
review from
