Recent Reviews
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5.2
Pros: Great initial pick up experience. Great final drop off experience.
Cons: Had to trade in car half way through my trip because there was a screw or nail in the tire. When I called to notify you of this they told me their records showed "I" had called about that already. I wasn't the person that called, it was the previous renter of the vehicle. It was never fixed.
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8.8
Cons: One extra driver should be included. We were told if we were married it would have be. As he is my dad that’s not really an option.
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10.0
Pros: The staff was very helpful and when my car was not ready they pointed me to an upgrade which was a Black Jetta - and it was really nice. I even told the drop off gentleman that I appreciated everyone involved
Cons: When I tried to notify the office that I would be late I wanted to know that they had made a note of it, however the attendant on the phone said to just tell the drop off gentleman - I think to know that your attempt to be respectfull and let Alamo know your late should be acknowledge.
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9.6
Pros: Staff very helpful, easy pick up and drop off
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7.2
Cons: The vehicle has strong odor from smoking.
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9.2
All fine except prepay for gas was more than the $2.81/gallon posted
Pros: Pick up in LAS was smooth and easy. Had choice of cars and check out was also straight forward and easy. Drop off at FAT was simple as well.
Cons: The cost for prepay posted at LAS was for $2.819 per gallon, and since I had no idea how many gallons the car took, I just paid the set prepay price. I later found out in an online search the car only held 14.5 gallons but I paid the equivalent of over 10 percent more. It's not much, but if you're advertsiing that you prepay a lower rate for gasoline, and you end up paying more than that, it defeats one purpose of prepaying. It's also misleading, and I'd have no problems prepaying whatever rate they post, but don't increase the size of the tank on customers because they don't happen tot know how much gas a car takes. That's unfair.
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2.0
Cons: tire rotation wasn't right. It was dangerous to drive the car. Also a huge dent when we picked up. No other car was available.
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10.0
Amazing deal for one-way cross country trip
Pros: Drove from Vegas to Detroit over 4 days with two drivers in a midsize SUV for under $300. Car was clean, service was professional and drop off was a breeze.
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10.0
Excellent service
Pros: The options of cars to choose from was great
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10.0
Las Vegas drop off
Pros: Zero fuss and all done in under 5 minutes
Cons: Nothing - all went perfectly
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10.0
Pros: Loved it, my favorite rental company!
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8.0
Cons: Same as above.
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8.8
Cons: One extra driver should be included. We were told if we were married it would have be. As he is my dad that’s not really an option.
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10.0
Pros: The staff was very helpful and when my car was not ready they pointed me to an upgrade which was a Black Jetta - and it was really nice. I even told the drop off gentleman that I appreciated everyone involved
Cons: When I tried to notify the office that I would be late I wanted to know that they had made a note of it, however the attendant on the phone said to just tell the drop off gentleman - I think to know that your attempt to be respectfull and let Alamo know your late should be acknowledge.
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9.6
Pros: Staff very helpful, easy pick up and drop off
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9.2
All fine except prepay for gas was more than the $2.81/gallon posted
Pros: Pick up in LAS was smooth and easy. Had choice of cars and check out was also straight forward and easy. Drop off at FAT was simple as well.
Cons: The cost for prepay posted at LAS was for $2.819 per gallon, and since I had no idea how many gallons the car took, I just paid the set prepay price. I later found out in an online search the car only held 14.5 gallons but I paid the equivalent of over 10 percent more. It's not much, but if you're advertsiing that you prepay a lower rate for gasoline, and you end up paying more than that, it defeats one purpose of prepaying. It's also misleading, and I'd have no problems prepaying whatever rate they post, but don't increase the size of the tank on customers because they don't happen tot know how much gas a car takes. That's unfair.
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10.0
Amazing deal for one-way cross country trip
Pros: Drove from Vegas to Detroit over 4 days with two drivers in a midsize SUV for under $300. Car was clean, service was professional and drop off was a breeze.
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10.0
Excellent service
Pros: The options of cars to choose from was great
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10.0
Las Vegas drop off
Pros: Zero fuss and all done in under 5 minutes
Cons: Nothing - all went perfectly
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10.0
Pros: Loved it, my favorite rental company!
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5.2
Pros: Great initial pick up experience. Great final drop off experience.
Cons: Had to trade in car half way through my trip because there was a screw or nail in the tire. When I called to notify you of this they told me their records showed "I" had called about that already. I wasn't the person that called, it was the previous renter of the vehicle. It was never fixed.
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2.0
Cons: tire rotation wasn't right. It was dangerous to drive the car. Also a huge dent when we picked up. No other car was available.
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