9.2
Cons:The windshield was cleaned very poorly, and when the sun hit it right, the view was very obscured by streak marks etc.Reviewed 16 Jul. 2017
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9.6
Nice, easy pickup and drop offPros:Checkin clerk was very friendly and gave us maps to help us navigate around. Choice of cars was goodReviewed 26 May 2017
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4.0
Hidden chargesPros:NothingCons:Too informalReviewed 23 May 2017
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4.0
Cons:Pushy upsell on insurance despite already buying from priceline. Despite paying for upgrade to SUV can't tell me what is the difference from normal SUVReviewed 19 May 2017
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2.0
Cons:They car smelled like cigarettes! and the usb ports didn't work. very disappointed...Reviewed 14 May 2017
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3.6
Change in Credit Card was a huge issueCons:My credit card was compromised between the time I booked the reservation and the time for car rental and changing the credit card was a huge hassle at the rental car center. Also, did not get the car that I booked - there were none left so got a lesser model.Reviewed 3 May 2017
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2.0
Easy checkin and checkout processPros:The Toyota Sienna we rented out was perfect for our needs. The maintenance light did show up, and we needed to get it checked out at Firestone as instructed by the help line. That process was easy enough, and we were compensated a day off our rental for our trouble. When we turned in the car 3 days earlier, and the checkout process was easy enough, with the discounted days totaling 4 days off reflected on the bill. Definitely would rent from Alamo again, for their reliability and ease of processing.Reviewed 1 May 2017
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5.2
Pros:The car was good.Cons:The check in process was awful. The computer would not take the cards, the employee had the same problem. The process took over 35 minutes.Reviewed 28 Apr. 2017
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5.2
15 seater with seats that don't fold downPros:Pickup and drop off processCons:None of the seats on the 15 seater could be folded down. This meant having to remove all headrests and carrying our luggage I've 4 rows of seats to place them in the last row. The vehicle felt like it had 100000 miles on it even though it was a relatively new vehicleReviewed 21 Apr. 2017
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10.0
Above & BeyondPros:Experienced a flat/damaged tire during our trip. Alamo provided prompt, courteous roadside assistance, and a replacement vehicle - we were back on the road in 2 hours. Every customer service rep we encountered was friendly and helpful. I'm a new loyal customer!Reviewed 18 Apr. 2017
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10.0
Trouble-free RentalPros:Vehicle was clean and performed like a new car should. The counter staff in Vegas was friendly and helpful.Reviewed 18 Apr. 2017
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9.2
Expecting a SurburbanPros:Expected a to rent a Surburban, but got an Expedition instead. Very roomy, clean and comfortable ride.Reviewed 17 Apr. 2017
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