Book Dollar car rentals in Las Vegas

Cons: The ordinal car I wanted want available once I arrived

Cons: Check in process takes too long. They pressured us to use thier insurance too much. Also they asked us to pump car within 10 miles prior to return with proof of receipt. They asked us to tell them which personal car insurance we will use to cover.

Cons: Got the wrong car at the wrong location

Cons: Warning lights for low tire came on, but there was no problem with the tires.

Cons: The reservation on priceline didn't go through, hence no car, increased cost, and messed up schedule. Moral: Always call the rental company to confirm the reservation.

Cons: Down side is car's check engine light came before returning vehicle. Not necessarily a fault of Dollar rental, but could be maintenance related.

Cons: The car could have been a little cleaner (but I could say this for most car companies in Vegas) and it smelled like smoke for the first day (after sitting in the sun, but went away on day 2). No major complaints. Would do it again if the price was right.

Cons: Waited in line for one hour to pick up my car, should have more on staff if they expect that many people coming in

Cons: Longer than normal wait to get checked in. Longer than usual wait to get car

Cons: I arrived at the Gillespie dollar rental booth at 155pm my pick up time was at 2. I had ordered and confirmed a SUV Tahoe or similar. Had a confirmation number and everything. When I got to the booth I was told I would have to pay an extra 100$ for an upgrade because there were no other cars available. I declined stated I reserved a car and expect to pay that price he said he would give me a discount and upgrade the car or I wouldn't have any other options. As in there were no other cars available and because your company Dollar had no reservations I had to pay more. The clerk was helpful but did lie about the amount of cars you had and upcharged me on false pretense. I'm very displeased and won't be using this company again. I had a similar situation at a different company and they compensated me with no extra charge because of their mistake.

Cons: Being given wrong information and having the car I paid for

Cons: Gas tank appeared fuel but within a few miles it dropped to 7/8. Drove 79 miles and it took 5 5 gallons to fill. I pretty sure that car gets better than 22 mph.

Cons: The car was filthy on the inside.

Cons: The smell of the perfume in the car was too strong

Cons: I booked a full size car with priceline at dollar in Las vegas. On arrival he wouldn't honor it. He said only a subcompact would be available but a larger car is possible with substantial additional fees. The manager also wouldn't do it. I showed them the prices online right at the moment but they would not rent the car. I wasted 30 min before walking next door to enterprise where they gladly rented me a car at the correct price without my needing to go to priceline or any online site. Then they did a free double level upgrade. The enterprise folks were wonderful. They were the opposite of the dollar jerks.

Cons: Smell in the car vemts and car

Cons: The customer service rep in Las Vegas was very condescending and rude. He suggested we buy an insurance package and when We politely declined because we have insurance, his attitude turned for the worst. He seriously was just being a jerk and treating my wife and I like we were toddlers. I am not a complainer normally, but my wife and I could not stop talking about how bad the customer service was during our pick up. Also, when we finally got our car, there were coke bottles rolling in the back seat, along with the previous renters back pack (which we turned in). We both rent cars all the time for work, and agreed that we will just pay a little more and go with National because they always treat us well. I mean we spent over $500 to rent the car... you think the company would be more courteous and value their customers. We are not looking for anything here, what's done is done, but figured their management would want to get honest feedback.

Cons: Though not a deal breaker, would like a better selection of cars.

Cons: I felt unduly pressured by the clerk to accept a car different than what I expected. At six foot four and having a bad back I need a car with adequate legroom and back support which a Chevy Impala would give me which is what I was paying a premium price for. Instead I was offered a small Buick which would not have offered me a comfortable car for the three weeks rental at a premium price. I was kept waiting for an hour while a search for a Chevy Impala supposedly was happening while my wife waited outside the Las Vegas Airport arrival area in windy cold weather waiting for me and the car. I eventually was offered a Chrysler 300 which I later learned is a year old car not a new car which I would expect for a premium price. While the Chrysler 300 turned out to be a fine car for the trip I did not appreciate experience at the rental center in Las Vegas.

Cons: The car we got was clean and ran fine, but had scratches all over it and a crack in the windshield. The biggest problem we had was when dropping the car off, we realized that we had been charged for insurance, after specifically telling the guy at pickup that we didnt want it. At no time during pickup was I ever given a rental total that was different than what I booked and I was not shown a summary of the bill before walking away from the counter. When I called to complain - the lady was super rude and told me I was wrong, that when I signed the total would have been there. (It wasnt - I would've noticed a bill more than twice my quote when I booked). Then she told me it was my fault for not reading the contract before I walked away from the counter and my bill total was on the front page in my envelope. (Our bill total was buried in the envelope behind over 8 pages of "terms and agreement"). What was supposed to be a $50 rental ended up costing over $100 and they were very rude on top of that. I would not recommended Dollar to anyone and I will never consider using them again!

Cons: They claim you could rent with your debit card, yet once you arrive, they wont honor it. Had to find a last minute rental company.

Cons: What I didn't like was a DOLLAR team member directing me to a choice of cars types I didn't reserve / pay for. After checking in at the DOLLAR counter, I was directed to the garage office where a woman said to me I could choose ANY car in Lot 5 or 6. As I walked toward those areas, another woman said I was to choose a car from the end of the Lot............a sub-compact. I wasn't asked what type I rented and to wait for one available. Or to choose from a size up from what I rented.....an option offered to me in the past. As I was inspecting my rental, a compact was delivered by an employee and I changed over to it instead. My overall experience was good but it didn't start out that way.

Cons: The lines can be a bit long.

Cons: I was charged another $15 that was not mentioned anywhere in the booking. I want real numbers when deciding where I should rent from. I feel I a little taken. Also the car needed a detailing on the inside. There was a smashed bug on the windshield. It was super dusty. And the windows all in it needed to be washed inside. One more thing. The line to check in was super long and only 3 people working. No kiosks were open.

Cons: The whole upcharge attempt and pressure to buy un needed insurance . Even after pre arranging everything at the time of pickup the price jumps up over $100 more than estimated. When asked they fixed it but you have to make sure you watch them. Shame on the companies for applying too much pressure on the street level employees. They are forced to do this and I will just deal with The company I know don't play games in the future

Cons: Automated pick up but not drop off.

Cons: So, I booked my rental and paid for the standard car. When I went to the airport, gentleman said that I booked a compact car and he said that there is no standard or full size available. And then he said, if I pay $14.99 per day, I would get a standard car. He threatened me to cancel and was being a bully. Cussed multiple times in his native language and then closed the counter. After an hour wait, they said they do not have any cars available and moved me to thrifty. At thrifty I paid 39.99 additional fee for the upgrade and the lady said she is going to give me dodge challenger. When I went to pick the vehicle, they said they only have VW jetta and that is all they could do. The vehicle had service light ON, oil change light ON and had weird transmission issues. I had to exchange the car next morning with an other car and the gentleman said you picked mid-size vehicle while you paid for full-size/standard and gave me a nissan.

Cons: They gave me a car I didn't want or pay for. The engine light came on in Williams AZ and stayed on until I returned to Las Vegas. I had to worry about this problem as the car would not run right. It also used a lot more gas that I had to pay for. I feel they should of given me a total refund. Will not use Dollar again.

Cons: Members of our were delayed, but rental location would not hold the vehicle for us past a certain time. Had to go pick it up (not at the airport) and then drive back to airport to pick up our delayed friends.

Cons: The line to pick up the car was quite long. With the exception of one employee, the staff seemed to have no sense of urgency; often walking away from the counter after finishing with a customer. No one walks around the car with you to assess. You have to mark up a paper yourself.

Cons: Very poor customer service and an extra charge for smoking in the car when I don't even smoke. Very dissatisfied and will never use dollar car rental again.

Cons: I was pretty upset that the reservation didn't warn me of the $350 deposit that was required to pick up the car. The guy at the counter was also very rude from the start. When we went to pick out a car they advised us to pick any car in two rows, the first one we wanted they said we couldn't take because it had engine issues(not sure why it was in the line up then). Finally picked a car that was ok and at least returning it was simple. Everything else sucked, not going with them again, hidden fees and rude customer service

Cons: They were very slow to check people in so there was a lot of time spent waiting to pick up the car.

Cons: I did not like that all of the cars to choose from had no fewer that 20,000 miles each and were worn out. The car I selected, I discovered, hesitated at times, which made it interesting on highway on-ramps, and the ride was harsh and uncomfortable. Also, the new policy of requiring a gas receipt upon return is offensive. I was told that this is ostensibly to protect the next customer in cases where someone drives only a short distance but the gas gauge needle is still on Full. Puh-lease. Perhaps, if Dollar wants to demonstrate its concern for their customers, they might lower the $9.99 (!!!) per gallon price if they have to add gas. Give me a break. Next time I'll shop around some before deciding on Dollar. Modertaely disapoointing experience.

Cons: I will never use Dollar again. A month in advance, I booked a car for a week for $307 with pick up at the Dollar counter on the Las Vegas strip (Treasure Island casino). I took a $35 cab ride from the Las Vegas airport to the Dollar counter only to be told that they had no cars available despite my reservation. The agent refused to do anything to try to honor my reservation or find me another car. I called Dollar customer service on my own and was told that, if I took another $35 cab ride back to the airport, I could rent an equivalent car from Dollar there for $1147 -- an $847 increase over my reservation quote. Despite my insistence, Dollar simply refused to honor the price they had quoted me a month earlier. I refused to fall for this bait and switch and went to another a car rental company instead, where I paid $577 for an equivalent car due to the last-minute nature of the reservation. So I am out $270 more than what Dollar promised I would have to pay, plus a $70 round-trip cab fare that could have been avoided if Dollar had bothered to let me know they had no cars available at the downtown location. What a way to do business. Never again!

Cons: The car had a very bad smell....

Cons: The car had a bad smell when using AC. This car had the bare minimum equipment. You could only open the car by using the key on the front driver seat. It was missing the back seats head rests too.

Cons: Kayak generic car offer ended up being a misleading come on that cost me more than double, partially cause of unwanted coverage that I had rejected but that got added and was overlooked by me when the contract got re-written for the third or fourth time.

Cons: Nothing

Cons: The drop off agreement was to go to Phoenix Sky Harbor. As a result we had to take a $100 cab ride to Mesa Gateway. The dropoff plan was a mess. I will not use Dollar again. There was no solution to drop off the car near Mesa.

Cons: Nothing

Cons: 2nd choice car (see above) had almost no acceleration to speak of, and the idle was adjusted so low that the car felt and sounded like it was going to shut down and die at every stop sign or signal. Had to rev the car repeatedly at stops, which was unnerving and annoying, not to mention dangerous...picture a boxy Mitsubishi Mirage revving its engine next to a new Audi A5 or next to a bunch of homeless people in North Las Vegas. Since we were only in Vegas for 2 nights it wasn't worth swapping out the car but in retrospect it probably would have been the correct thing to do. So my rating is 5 stars for the employees and 2 1/2 stars for the cars...

Cons: When the reservation was made on the website it indicated it was for a full size car. When I arrived the Dollar agent said it was a compact car.

Cons: Terrible customer service. The man helping us seemed annoyed by our questions and was rude. They charged us way more money than what the reservation was for. At the end decided to go rent a car with another company.

Cons: I was charged an Early Return Fee of $25 (which was more than the daily rate for the car) for returning the car 11 minutes early. The woman at the counter in the garage was not very friendly when I asked about it.

Cons: New car

Cons: High pressure sales at the pickup that caused us to get a more expensive car and insurance we didn't need. The agent insulted our intelligence in an attempt to undermine our confidence and sell us something more expensive.

Cons: It appeared someone HAD tried to clean it out, but there was pet hair in all the nooks and crannies, and some sticky goo under the parking brake release on the center console of the Ford Fusion. Kiinda gross.

Cons: They charged us more money than what the reservation was for. Terrible customer service. They were not accommodating at all. Will not rent a car with them in the future.

Cons: Worst customer service i ever experienced

Cons: It was hard to open the trunk when the driver was in it - the button in the car wasn't working for us

Cons: ALL the extra fees they charge you.

Cons: need to plan time to take shuttle to airport from site away!

Cons: Dollar is one of the rental companies that charge for both spouses. Most let spouse of renter go with no charge.

Cons: I thought I was getting a sedan via Kayak but it turned out I was getting some sort of other reservation where Dollar was only promising to give me whatever they wanted, for the rate I had reserved. And in this case, it was a 12 passenger van. And the sedan was another $60 (increasing 3 day rental fee from $150 to $210+). Upon closer inspection of the confirmation email it did say "specialty class" which is the term Dollar used, but was completely misleading. I had no idea I wasn't actually reserving a sedan. I consider this a bait and switch and will definitely think twice again before renting here. Other experiences have been pretty decent.

Cons: Slightly confusing pick up procedure and area

Cons: NA

Cons: Had to change my pick up time due to a flight delay and they wanted to charge me double for doing that. My rental rate went from $233 to $560. Very poor customer service.

Cons: I made the reservation through Kayak. While making the booking, I was given the impression that I am choosing a car with 4 doors, which is NOT a compact car. So, I made the booking for a fee of about $26/day, with a total of 120 or so for 3 days. However, the Dollar representative in the counter said that I can only get a 2 door car or a very small car which will not fit 2 kids in the back seats. And therefore, I will have to upgrade. Then he gave me completely misleading information about the fee. I asked him how much would be a full size upgraded car and he said it is usually $50 but as a Sam's club member I will get it for $25. He failed to mention that this is in addition to the original rental fee. So, when I got the paperwork, I was stunned to see that the total per day cost has doubled to more than $50, with the total cost being $230!! This is a plain example of bait and switch. Due to my vulnerability of being at the counter after a delayed flight, hungry and crying kids, your company made me pay double of what I booked for. I will never use Dollar again and will take my complaint to BBB and Las Vegas airport authorities. This is totally unacceptable! I've been renting from car rental companies since 2003 and this is the first time I had to face such bait and switch scams!! I demand that you investigate this issue further. I have the choice to book through other travel agencies and it is your responsibility to make sure search results you provide are accurate.

Cons: It seemed to take forever to get the car. The line at pickup moved extremely slowly, then I was told to go the parking lot, and I had to wait another 5 minutes to get the car.

Cons: I knew I'd be driving about 250 miles total and told the service agent as much but neither of us anticipated that I may want to upgrade to a car with cruise control. The drive was much more frustrating without that feature and I wish that need would have been unsold! Not often I want a sales/service person to upsell but I would've said yes without doubt.

Cons: Personnel is not helpful at all They double the price when try to pock up They don't care about customer needs They talk to each other while holding me at the desk

Cons: Charged more than booking and oversold extras. Car complained it needed oil change and it drove liike a tank.

Cons: It was a complete scam. When we arrived the attendant incorrectly said we signed up for a "wild card" deal, i.e. a compact car to fit 5 people! Then he tried to charge $200/week more for a larger car. We walked away and got a good rate on site at Hertz.

Cons: The representative was aggressively trying to sell insurance and gas. When I declined she wrote in the contract about receipt required for gas to be filled as well as expressed displeasure for me not buying anything else. The car had scratches all around and had to really force the discussion with the check out agent.

Cons: Hard core sales pitch to upgrade me for more money. Long line at check in. Took 30 minutes in line to get paperwork done.

Cons: The Dollar car agent tried to upsale me an SUV for twice the price! One star off at pickup even though the offer made me laugh.

Cons: was given an intermediate car, a toyata small to immediate, , instead of full size, chevy impala, as reserved. would not honor reservation. am going to dispute with my cc co. also, 1. too long a line at LAS desk, even at 11:30 pm 2.had to find car on own 3. rate was lots higher the day after i turned in a car at alamo. $30 for intermeadiate size compared to they were even a little higher than you.

Cons: Car had strong cigarette odor.

Cons: a few days after i returned the car, i was billed for the service. it was unexpected since i was not informed at the time that there was a charge for the service. i am a AAA member and i could have called AAA to change my tire for free. also, i am not sure, up to now, if the tire was defective. if so, why i should be paying for something Dollar was responsible for? i called Dollar but was given the run around treatment. it seems no one i talked to had the authority to do anything or explain clearly to me what the company policy is regarding such matter.

Cons: National-like run for your ride and select it from a cluster/grouping of unloved vehicles. If I wanted a palpable disregard for Customer Service I woul have rented from a competitor.

Cons: Went to the lot to discover no cars on lot for my category after i already paid. They gave me an upgrade after running around, but this could have been managed well.

Cons: They did not have any compact, small or mid size cars when I arrived at the desk, I had to pay an extra $20 for a vehicle upgrade outside of my original reservation with Dollar

Cons: I paid twice as much as the price on kayak. The insurance I purchased online was not accepted. The car was a standard model that I was shock I didn't have to roll my windows down manually.

Cons: MacCarren shuttle smelled like a portApotty, not Dollar's fault though.

Cons: I got charged $20 for unspecified damages but not at the time of returning the car! The bill I got in the email I had this charge and I am not happy about it!

Cons: Did have a bit of a wait at the counter.