Book Ace car rentals at Las Vegas Harry Reid Intl Airport

Reviews

Recent reviews

Traveler rating

Wonderful

22

Very good

15

Good

4

Okay

16

Fair

1

Mediocre

0

Poor

47

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car was cleanshuttle from the airport

car availablegreat price

get the carcustomer service

10.0

good i liked every thingReviewed 25 Sep. 2023

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10.0

We had some issues with one of the tires. When we returned, the manager Max was very helpful and courteous. Great customer service.Reviewed 15 Sep. 2023

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8.0

The use of Kayak was great! To pick up the rental from the airport, one would have to take a rental car bus to the ACE shuttle. There is an unorganized wait for the shuttle that comes every 15-20 minutes to the off site ACE rental car location. The facility is located in an industrial area and in a garage. Looks sketchy. Once inside of the office, it is dingy, old, and filthy. The staff helping is very nosy and wants to know a lot of who, what, why, how, when questions. One attendant helping a customer was uncomfortably flirting with him. She said,“Invite me to party!” “Give me your number on this post it.” “Text me about your dog so I know who it is.” I must note you are picking up the rental in an individual building with a car wash inside. Once gathered the paperwork for the rental, you go a window and pick up the keys. The attendant informs you where to go. Once existing ACE, you are checked out with another attendant. I waited for 4-5 min to be helped. I walked to the “shed” to gain the attention of the attendant. Yup, she was rude and aggressive. She took photos of the rental and sent me off. The care was great!!! Return of the rental, a lady sat in a Jeep rental and walked out to check me in. She was nice, but not sure where I wait for the shuttle. Bathrooms are filthy and smelt like urine. While I waited for the shuttle in an unmarked area and wonder if I was in the correct spot. Customers are smoking weed infront of the ACE warehouse. No direction was given when an employee passed by. From a 1-5 I would give a 2-3 just because the car was great and so was the price. Plan on as an additional 2 hour to pick up and drop off your rental.Reviewed 4 Sep. 2023

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10.0

Everything went smooth and the shuttle drivers were polite. The car was ready when we showed up and was easy to find. I would rent here again.Reviewed 27 Aug. 2023

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2.0

I paid $112 for the booking online from 9 am to 2 pm next day and went I went there they charged me another $190 ($40 were for gas) but other $150 I don’t understand how it accumulated. The staff are nice but the dealership itself seems to be a rip off. They should put their address also instead of ancient instructions, go there get on the bus, get off, walk get on another etc…Reviewed 25 Aug. 2023

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2.0

I booked for a price, and at the end at the pick up it was the dubble. Bad info desk, not kind and helpfull staffReviewed 22 Aug. 2023

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4.0

Didn't like the company or people. Auto was fine and clean.Reviewed 4 Aug. 2023

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2.0

Terrible………I will never use them again you pay for one thing online and when you pick up you are presented with something else you didn’t pay for so no thank you I’m good.Reviewed 1 Aug. 2023

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8.0

Had an issue with the key fob battery and got locked out of the car just down the road. Called and they brought a new key out within 30 minutes. That was goodReviewed 31 Jul. 2023

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8.0

Staff was very helpful and put no pressure on me to buy insurance or gasoline. Biggest problem is, and happened to me several times, is that they never seem to have enough compact and midsize vehicles on hand to rent so you end up getting what is available.Reviewed 17 Jul. 2023

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6.0

Estimated cost poor. Estimate online doesn’t include taxes and insurance etc. takes deposits out fully of bank doesn’t leaving pending.Reviewed 30 Jun. 2023

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6.0

Counter rep tried to up-sell us.Reviewed 28 Jun. 2023

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• How much does it cost to rent a car from Ace at Las Vegas Harry Reid Intl Airport?

  On average a rental car from Ace at Las Vegas Harry Reid Intl Airport costs C$ 68 per day.

• What is the most popular rental car from Ace at Las Vegas Harry Reid Intl Airport?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Ace at Las Vegas Harry Reid Intl Airport.

• Does Ace offer shuttle or airport pick-up services from Las Vegas Harry Reid Intl Airport (LAS)?

  Yes