Pick-up location | Fort Lauderdale |
---|---|
Car types | Compact, Compact SUV, Convertible, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Minivan, Premium, Standard, Standard SUV, Supplier choice |
Rental locations | 136 |
Airport locations | 87 |
Popular agencies | CarWiz, U-Save, ADDCAR RENTAL , Zezgo, Dollar |
Economy | C$ 15/day |
Compact | C$ 11/day |
Intermediate | C$ 19/day |
Standard | C$ 18/day |
Full-size | C$ 16/day |
Minivan | C$ 46/day |
Full-size SUV | C$ 37/day |
Premium | C$ 31/day |
Convertible | C$ 73/day |
Supplier choice | C$ 17/day |
Intermediate SUV | C$ 20/day |
Compact SUV | C$ 22/day |
Standard SUV | C$ 24/day |
One location in Fort Lauderdale
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4.0 Mediocre
Apr. 2021
Pros:
Easy to pick up and return were fairly straightforward although the wait time to pick up was too long given there were very few other customers.Cons:
They gave us a choice of two cars. One smelled terrible on the inside and the other desperately needed cleaning on the interior. There was a bunch of popcorn in the back seat and hand prints on the rear seat windows. We were not impressed. I mean you could see the debris before even opening the doors. Gross. And this is supposed to be a time of extra cleaning given the pandemic. May not use Alamo again.8.0 Very good
Apr. 2021
Pros:
Simple drop offCons:
Price2.0 Poor
Mar. 2021
Pros:
UnfriendlyCons:
Unfriendly6.0 Okay
Mar. 2021
Cons:
Car smelled like smoke and didn’t have windshield wiper solution that we had to purchase and fill.10.0 Wonderful
Mar. 2021
Cons:
Nothing. Pickup was quick. Didn't have the SUV I reserved but gave me a great free upgrade on the spot with no delay or added paperwork. Drop off was quick and extremely easy with no surprise charges or costs. I wish every rental could go this smooth.10.0 Wonderful
Mar. 2021
Pros:
Staff was fantastic and accommodation. Received a free upgrade.Cons:
Nothing.4 locations in Fort Lauderdale
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10.0 Wonderful
Mar. 2023
8.0 Very good
Nov. 2022
4.0 Mediocre
Oct. 2022
10.0 Wonderful
Oct. 2022
10.0 Wonderful
Sep. 2022
10.0 Wonderful
Aug. 2022
11 locations in Fort Lauderdale
Locations in Fort Lauderdale
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10.0 Wonderful
Nov. 2022
2.0 Poor
Oct. 2022
6.0 Okay
Oct. 2022
2.0 Poor
Oct. 2022
2.0 Poor
Jan. 2022
2.0 Poor
Jan. 2022
6 locations in Fort Lauderdale
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10.0 Wonderful
May 2021
Pros:
As shears perfect serviceCons:
Nothing.... you guys are great10.0 Wonderful
May 2021
Pros:
Very quick and easyCons:
N/A10.0 Wonderful
May 2021
Pros:
staff was friendly and helpfulCons:
All went well2.0 Poor
May 2021
Pros:
Even with a reservation, I waited 2 hours to get my car. There was only one person working and everyone was pissed. I was in HELL. I only rented because my flight was cancelled. NEVER AVIS again. Enterprise all the way. Also way overpriced especially since it was SUCH a horrible experience. I plan on telling everyone I know to avoid AVIS.Cons:
More people working, like 4X4.0 Mediocre
Apr. 2021
Pros:
Place closed at 2pm ... i could have never made the pickup.Cons:
Closing time should have been flagged .. I had to rent another car from the airport - staff would not honor the original deal a day later for the same class of car - car had a dirty windshield inside and out ans had an unevenly worn front tire that made excessive noise8.0 Very good
Apr. 2021
Pros:
Drop off was very east. Pick up was a little confusing.2 locations in Fort Lauderdale
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2.0 Poor
May 2021
Pros:
Drop off was smooth.Cons:
The price was exorbitant!!! So ripped off. By the time extra fees (no not insurance — service fees, taxes, pre-pay gas charge and a toll pass that we barely needed costing over $160) were added on our car cost about $100/day and multiplied by three weeks was outrageous. And this with only one driver. To add a second driver would have cost another $10.99/day. They took full advantage of a consumer who didn’t know the area. Car was dirty. Dollar Rental is an oxymoron. Their name should be Thousands of dollars rental. Research everything and know before you go.6.0 Okay
May 2021
Pros:
Helpful manager straightened everything outCons:
Long lines and sales people trying to upsell at every opportunity. 1st car I tried was not properly cleaned.2.0 Poor
May 2021
Cons:
Lack of communication between Kayak and Dollar. When I arrived to pick up the car Sunday after waiting In line for 45 minutes I was told to call corporate Monday morning. When I called your representative I was told just to cancel the reservation I and rebook it. Instead I booked direct with national I did not have any issues. I wasted two hours dealing with this.10.0 Wonderful
May 2021
Pros:
Easy drop off and car was cleanCons:
Long line to get vehicle. Perhaps add more staff or another way to get car.4.0 Mediocre
Apr. 2021
Pros:
Staff was friendly enough but the car had definitly been smoked in by previous renters. Due to family issues I was not able to go back to the airport to get a different car . I will not rent from Dollar again:(Cons:
Car smelled of smoke , for the price I paid, very disappointed.2.0 Poor
Apr. 2021
Pros:
Car was filthy and cost was astronomicalOne location in Fort Lauderdale
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5.6 Fair
Mar. 2020
Cons:
What could have been better is If you receive the model car that you initially booked online and also there should be no hidden charges, I even called and ask thoroughly what the total cost and if there’s is any other charges and they still weren’t up front about it. My dad had to pay more At drop off9.2 Wonderful
Jan. 2020
Pros:
pickup n drop off staff made ur easyCons:
Car had stained passenger seat but overall was fine10.0 Wonderful
Jan. 2020
Pros:
Car was right at the airport. No shuttle needed6.0 Okay
Nov. 2019
Cons:
They need to check their car to make sure there is not defects on the cars.4.8 Mediocre
Nov. 2019
Cons:
They didn't have the vehicle or one similar to what I reserved and by the time they finished adding fees on the cost of the rental was three times the quoted amount6.8 Okay
Sep. 2019
Cons:
When we went to get our car there were only 2 cars available a mustang and a Volkswagen passet. We had reservations for a full size car and the staff seemed unaware of our reservations . No one gave us directions out of the rental area and we wasted a lot of time trying to find our way out3 locations in Fort Lauderdale
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10.0 Wonderful
Jun. 2021
2.0 Poor
Apr. 2021
Pros:
Easy drop offCons:
I had scheduled the car for noon, when I arrived at the rental counter at 12:15 they told me the car wouldn’t be ready for 20 minutes. I waited an hour before the car was finally ready at 1:15. When finally getting the car the worker asked if I wanted to pay for a sun pass unlimited pass and for gas. I declined both which he then continued to ask two more times until I felt like I couldn’t say no and agreed to both. I paid $12 for the sun pass when I only went through two tolls, and paid for a full tank of gas when I used less than half of a tank. When I finally got in the car it smelt very strongly of cigarettes. Disappointing and over priced experience overall.2.0 Poor
Apr. 2021
Cons:
The line was way too long to pick up the rental10.0 Wonderful
Apr. 2021
Pros:
almost brand new car, fast return2.0 Poor
Feb. 2021
Cons:
I booked this car several days in advance. Upon my arrival from the Bahamas to Ft Lauderdale I received a voicemail from Payless informing me they didn’t not actually have a car available for me. I was stuck in Ft Lauderdale on a Friday and could not find a rental car from anyone. They were all sold out for the weekend. I felt totally helpless. I spent the next several hours trying to make other arrangements. At 3:00pm a representative from Payless contacted me and told me that they had a 12 passenger van that had just become available. The van got 10 mpg and I had a 650 mile trip ahead of me. I declined the van and continued to make other arrangements. I must say my experience was pretty awful. Thank Ryan Fitch10.0 Wonderful
Jan. 2020
Pros:
Ease of pick up and return. And price.8 locations in Fort Lauderdale
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2.0 Poor
Apr. 2021
Pros:
Made the reservation for the whole day. Got there waited for 1 hour because there is just 1 person working and when it gets to my turn he says there's no cars availableCons:
Keep cars on hand for reservations. Morons2.0 Poor
Apr. 2021
Pros:
The staff was very friendlyCons:
The car could have been cleaned and there could of been rental cars available8.0 Very good
Apr. 2021
Pros:
Staff was friendly. Had a long wait to get carCons:
Car was not clean. Windows where filthy on the inside. I actually had car washed it was so bad2.0 Poor
Apr. 2021
Pros:
They didn't have a car for me despite having a reservation and I had to scramble to find another agency that could provide me a car.Cons:
To have actually had a car as my reservation required.2.0 Poor
Apr. 2021
Pros:
offsite unbeknownst to us after entering FLL destination....and after a 20 min uber drive, the facility was closed!!!2.0 Poor
Apr. 2021
Pros:
Nothing to likeCons:
Everything, they ran out of cars to rent. Staff lied to me that I would have a car, guaranteed I would have one by the end of the day. No phone call and wouldn't return my phone call.5 locations in Fort Lauderdale
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8.0 Very good
Oct. 2022
2.0 Poor
Oct. 2022
2.0 Poor
Sep. 2022
2.0 Poor
Sep. 2022
4.0 Mediocre
Aug. 2022
6.0 Okay
May 2021
Pros:
Staff was friendly and process was pretty smooth in and out.Cons:
Vehicle was pretty cheap for the price paid. I also filled up the tank prior to returning and they charged me $10/gal for 15 gallons when you couldn’t have fit 1 gallon in the tank. I don’t know if it was a mistake or a scam. Trying to work it out but Budget customer service is practically non-existent.3 locations in Fort Lauderdale
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2.0 Poor
May 2021
Cons:
Father with dementia got injury we canceled his birthday present trip and I was changed a fee for nothing10.0 Wonderful
May 2021
Pros:
friendly, courteous staff. Eager to pleaseCons:
I know rental cars are scarce right now, but this car had over 46,000 miles on it and required maintenance. This is something that should be checked when car is returned. Reminder flag was in front of me for the entire 8 day use of the car.2.0 Poor
May 2021
Pros:
Airport locationCons:
Waited just over an hour to get my cart... long line due to only two people on the desk. When I check in the attendant did something on a hand held reader and walked a way. I waited 10 minutes until he returned and he told me I was all set. Not very pleasant employees checking in or checking out2.0 Poor
May 2021
Pros:
I could not pickup the rented car due to flight delay but still get chargedCons:
I could not pickup the rented car due to flight delay but still get charged6.0 Okay
May 2021
Pros:
They had a car for me and it was niceCons:
It was a large keep and I had asked for a car- I paid ahead to have them fill the tank and when I checked my emailed receipt they charged me $18 more than when they said they would8.0 Very good
May 2021
Pros:
Easy check in check out and option to let Thrifty top off fuel at regular gas pricesCons:
Cleaner windshieldOne location in Fort Lauderdale
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2.0 Poor
Mar. 2023
10.0 Wonderful
Mar. 2023
6.0 Okay
May 2021
Pros:
Early morning drop off very confusing. Price higher than original quote.6.0 Okay
May 2021
Cons:
Long line and very long wait to pick up car.2.0 Poor
May 2021
Cons:
Line at the counter was so long. In the end I couldn’t rent the car due to my insurance being minimum coverage.2.0 Poor
May 2021
Cons:
Horrible car Reeked of cigarette smoke and Ace attendant agreed but told us to “call corporate” as there was no other cars available. Corporate was rude, combative and no help Car also had no washer fluid Horrible experienceOne location in Fort Lauderdale
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3.6 Poor
Jan. 2020
Cons:
They gave away my car because they said I arrived more than an hour late than my reservation time. My flight was delayed so nothing I could do and the reservation terms did not say anywhere that my reservation would expire if I’m late. I had to wait three hours for someone else to return a similar car to rent.8.0 Very good
Nov. 2019
Pros:
Good serviceCons:
Better prices on cars10.0 Wonderful
Oct. 2019
Pros:
Everything went smoothlyCons:
Absolutely nothing5.6 Fair
Oct. 2019
Pros:
Fuel milage of the diesel vehicle although that is not what I rented.Cons:
First vehicle I had was full of mold. Irritated my eyes and throat so bad had to return it after an hour. Second identical 2014 Passat DIESEL was cleaner inside, no mold, but on second day every idiot light illuminated. I didn't have time to return it so just drove it that way. A rental car shouldn't be 5 years old with 40k miles on it. Never again Advantage, never again!3.6 Poor
Oct. 2019
Cons:
Reserved an SUV. None available when we arrived. Gave us a van with a remote key that didn’t work (didn’t find out until after we left)and low tire pressure. Had to return the next day and take 2 hours from our vacation plans to swap out the vehicle. Not happy with the entire experience.10.0 Wonderful
Sep. 2019
Pros:
Car was clean. Ready to go. Return was easy.Cons:
Check out (pick up) was good. But like everything in travel it should be faster.One location in Fort Lauderdale
from C$ 51/dayLocations in Fort Lauderdale
600 Terminal Drive
+1 954 903 2750
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1.9 Poor
Jun. 2021
2.0 Poor
Jun. 2021
Pros:
N/ACons:
Customer Service4.0 Mediocre
May 2021
Cons:
Tell the true to to the individual when they are picking up a vehicle and not push unnecessary charges on the individual2.0 Poor
May 2021
Pros:
They charge you double the advertised price after you get there!4.0 Mediocre
May 2021
Pros:
Drop off staff excellent. Desk staff at pickup was pushy and irritated that I wouldn’t agree to his up selling.Cons:
Stop pressuring people to spend more money.6.0 Okay
May 2021
Pros:
Good car, fast processesCons:
Charged extra fees2 locations in Fort Lauderdale
from C$ 30/dayLocations in Fort Lauderdale
111 SW 33rd Street
+1 877 326 7368
111 SW 33rd Street
+1 877 326 7368
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1.9 Poor
Jun. 2021
2.0 Poor
May 2021
Cons:
The company runs a scam attempting to force customers into buying their insurance at $40 per day unless you have a copy of your own insurance policy with you. I have since read online that this has been done to many customers. Shame on Kayak for being involved with this company.10.0 Wonderful
May 2021
Pros:
Stuff was very professional and friendly . Everything went nice and smoothCons:
Everything was very good I don’t know how can be any better.2.0 Poor
May 2021
Cons:
Clear rates..... having all these extra insurance and misc charges that added $60 to my bill. My liability was cornered with Gieco and my AX platinum covered the rest. This omission of these extra charges was a flagrant omission when renting. I will certainly not tent from them again and blame myself for not reading the reviews4.0 Mediocre
May 2021
Pros:
Drop off fine, it was the pick-up of vehicle that was a disaster! Waited for 3 busloads at FLL to take me to rental center then waited for van to take us to Economy, then waited additional 50 minutes on line to get car! Then the Altima vehicle I paid for was unavailable got a Versa instead with no reduction in cost, moreover your agent charged my account $500 for liability insurance! I'm 73, own 2 homes and 3 cars in NYC & SC. Took us 3 1/2 hours to get wrong car in stifling humidity! TerribleCons:
Should have been told to bring proof of liability insurance. On Kayak website, box showing $13.54 discount did not work after clicking multiple times. Should have received reduction for smaller vehicle.4.0 Mediocre
May 2021
Pros:
Cheapest of the rental car companiesCons:
Should be able to pay with one card and put your deposit down with another. Wait times to get your car are borderline outrageous. Thought I was getting a mini and ended up with a pretty dinged up Nissan