Book Hertz car rentals in Fort Lauderdale

Reviews for Hertz in Fort Lauderdale

Recent reviews

Traveler rating

Wonderful

18

Very good

6

Good

0

Okay

6

Fair

0

Mediocre

0

Poor

34

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car availablelocation was closed

car was cleancredit card

pick up the carcustomer service

rented a carwrong location

2.0

Rented car through Hertz with Kayak, got to location for 12Noon rental at 12:05. Location was closed. Should not allow pickup AT closing time.Reviewed 30 Aug. 2023

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6.0

Smell and car availability. No cars when I arrived and had to wait.Reviewed 29 Jul. 2023

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2.0

Awful. Lot full of cars but unwilling to rent us one at 11pm— but charged us for a rental when we didn’t come back to pick it up at 4amReviewed 21 Jul. 2023

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10.0

Nick from Hertz is amazing, great customer service and very knowledgeable.Reviewed 19 Jul. 2023

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2.0

Will never rent a car through Kayak/Hertz again. Had to cancel the reservation due to a death in my family. Had to call repeatedly to get a refund. Only after plenty of frustration and time on the phone was able to receive a partial refund. Not a good experience.Reviewed 3 Jul. 2023

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2.0

I became a Gold member in order to avoid lines and people. I was told I didn’t have to get in line just look at the screen for my name. My name wasn’t in the screen so I had to make a line. They finally tell me the exact location of my car. I get to it and I see a car that does not match what I rented. I asked two different workers there what do I do. Both of them tell me to just take the car. I explained to them I just arrived from a long flight and I have a baby. I do not want to be back and forth so please confirm. They both tell me just take it, not a problem. When I am leaving parking lot, the manager tells me I have to get all my things out of the car and go to a different car. I explained to him what his two workers have said to me and how I had already put my baby’s car seat in. Main reason I wanted confirmation before. He gets mad and me and tells me to move out the car quickly. I found it rude and disrespectful for him to treat me that way after I wanted to avoid all that and become a gold member for what? Still issues came nothing was smooth. I had my family of five getting out in the middle of the exit, rearranging the stroller and bags again. They refused to give me my license until I switched cars, acting as if I would steal something? I never cared for the car I just wanted to get my family to the hotel. The treatment was unnecessary especially since I was the one making sure which car to take. Avoid!Reviewed 6 Feb. 2023

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2.0

Booked with you all for a different location then wasn’t “allowed” to drop off to my selection point. Had to cancel last day and was only given $15 back for loss of a whole last day. Hertz informed me I was not allowed to drop off car at airport with a lock box or drop keys somewhere. Then when I took car a day early to Hertz in Port Charlotte, the manager told me I actually could have dropped off key to Punta Gorda airport, which was my original plan. Lost lots of money including paying fir Uber rides because I no longer had rental car. Horrible experienceReviewed 30 Jan. 2023

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10.0

Happy with everything! Will hopefully see you again on our next trip downReviewed 23 Jan. 2023

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2.0

I never received my car. I had a 12pm pick up from a location that closed at 12pm. How does that make any sense. Clearly a faulty system. When I arrived at 12:18, there was no one around for help. They were then closed until 2 days later. I was stranded and had to rent a car from someone else. But it gets even better, Hertz still charged me for the car I never used! Terrible serviceReviewed 1 Jan. 2023

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2.0

My wife picked up the rental and accidentally purchased cdw insurance. I called and could not get through to a human. The office where it was picked up did not answer the phone. I stopped in a different office and asked to remove the cdw for the remainder of the trip and was told that could only be done at the original pickup location, which is ludicrous.Reviewed 26 Dec. 2022

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10.0

Agents in both Ft. Lauderdale and in The Villages we’re excellent. Friendly, accommodating and efficient!Reviewed 15 Nov. 2022

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2.0

Reserveda cargo van on line, confirmation# included, showed up and they told me they had no vans for at least 4 months. Vans should be taken off you web site.Reviewed 22 Oct. 2022

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• Has the Hertz rental car policy in Fort Lauderdale changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Fort Lauderdale?

  On average a rental car from Hertz in Fort Lauderdale costs C$ 65 per day.

• What is the most popular rental car from Hertz in Fort Lauderdale?

  Compact (Nissan Versa or similar) is the most frequently booked rental car type from Hertz in Fort Lauderdale.

• How many car rental locations does Hertz have in Fort Lauderdale?

  Hertz has 11 rental locations in Fort Lauderdale. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Fort Lauderdale airport (FLL)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Fort Lauderdale airport (FLL)?

  Yes