Book Advantage car rentals in Fort Lauderdale

Cons: price quoted online was from 120-170$, the total was 300. yes, I understand with anything travel related you're gonna have some taxes and other stuff not listed, but this was DOUBLE the expected price. I will just stay closer or UBER or take a taxi from now on. really put a damper on a nice vacation right from the airport.

Cons: I booked the car for my daughter and they did not honor the discount I was given through AARP. They should have told me this when I booked the car. It cost another $100.

Cons: The price was not at all what was advertised, the extra charges were outrageous and the staff was less than helpful at dropoff.

Cons: customer service was the worst I have ever seen and the whole process took forever

Cons: Car was not ready; drop off and pick up very confusing; disorganized; will not rent with the company again.

Cons: I paid for full tank and only used a half tank. It probably would have been less expensive to let Dollar refill the used fuel.

Cons: Advantage lied to me about the contents of the fuel tank and then argued with me when it was clearly empty. They also sold me the toll coverage under false pretenses. Never again.

Cons: Check out took forever and too much pressure for add insult that I didn't want. Agent was very slow.

Cons: Pay terminals didn't work at desk, 3 other people were able to rent cars while my agent, while very nice, was unable to get his purchase through. Finally he used the other agents terminal to check me out. No keys there, had to stand in line at the kiosk in the parking lot. The car they gave me looked like they resurrected it from the junkyard. I needed to be on my way, a relative was waiting on me after an er visit. I figured I wouldn't be able to damage the car anymore. I didn't hear the hammering noises coming from the hood till I drove it over 35mph. If I would not have had to get going I would have returned it for another car. Obviously they will never get my business again.

Cons: Dirty car, tires with no thread. Service personnel with horrible attitude. I'm still waiting for call back.

Cons: Waiting in line >45 min when we were 2nd in line and already had a reservation. Being asked repetitive questions to upsale. Not having the type of car we reserved. Being given a car without a usb port to charge phones with.

Cons: The condition and cleanliness of the vehicle were terrible.

Cons: Car wasn't clean. They should do a better cleaning job. It also stinks from cigarette.

Cons: Hidden charges to the point of being ripped off. Surly staff. Unbelievably stupid staff.

Cons: Booked reservation weeks ago. Get to the desk. They have no car for me at Midnight. They were offering a pick up truck or a 15 seat van for my Nissan versa reservation. They did not have my car, although they had the reservation in the system and refused to honor it with anything comparable. Unless we wanted to pay the upgrade fee. Fuckers!!! Robbery at midnight on A holiday weekend. Extremely unhappy with Advantage. Also tried to force us to pay for a service we had no intention of using. Went to Hertz got a nicer car. #neveradvantagerental.

Cons: Was told I had to have insurance for the car through advantage that my personal car insurance wasn't good enough.. Which I found out later was a lie Quite the scam... Very disappointed End up paying almost 100 more then my original qoute.. Will not be using advantage again..

Cons: I reserved and "intermediate" car which was supposed to be a corolla or something similar, and they gave me an economy (a nissan versa). A little but shady. Also, not a huge deal, but they charged me 3 dollars more than what was quoted on my reservation. I didn't notice it until after the fact. Getting the car and returning the car was quite disorganized. They were busy, and I understand that to a certain extent, but there was no one at the car return counter for a good 5-7 minutes.

Cons: Check in was awful. Took me close to an hour and there were only 2 people in line. I was told my insurance card was not enough proof and had to show my contract. I went to my personal car to get my contract and then came back to the counter. The other employee said he couldn't help me because his coworker had spoken to me first and walked away.

Cons: They try to scam you in everyway possible starting from their gas charge which they say is cheaper at 8.99per gallon(opted to full the tank myself even though they kept saying are "you sure?" and ending with their bogus manadatory daily toll charge. Booked on Kayak for $63 they ended up trying to charge me $218.00. Also vehicle was not clean and non of the DC ports worked. Be warned!!!

Cons: All was good at the FLL station.

Cons: Reserved large car but was offered mid sized. Was told I could get a large for $120 more.

Cons: Car had cosmetic damage which I had to note myself Attempt to sell me insurance coverage was deceitful At drop off, no one to greet the car and unclear where to park the car

Cons: Everything else. The guy at the counter was rude and kept adding on charges. We ended up paying almost $100 more than we were quoted. I will not use your service again and will be warning others about this scam.

Cons: The signage at the airport is misleading. It states that there are Rental Car Shuttle busses as well as a County Coach (or something like that) at the same stop. If it weren't for the Coach bus driver noticing the confused look on my face and informing me the his bus was the shuttle for Rental Cars too I never would have known. Then when I go to pick up the car I've reserved and gotten insurance for the guy behind the counter points to s sign with all of these prices and all of these apparently random letters like CFC, PIT, & CDW next to the prices and asks me which one I want. I ask him if that's different kind of insurance and he just shrugged. He wouldn't answer my question. I was in a bit of a rush (which I'm sure they count on) so I just chose the "basic package" then he tried to pressure me into buying a toll package. If I hadn't been to Fort Lauderdale before and known I wasn't leaving an area without tolls I would have bought that too. I'm directed to the car pick up site. Given my keys and sent on my merry way. When I get to the gate to leave the rental area the woman working the gate asks for my rental papers. They're in the trunk. I have to stop the engine. Exit the car and retrieve the papers to prove to the gate agent that I have indeed rented this car and she inspects it for damage all the while complaining about the rental agents never telling the renters about this part of the process. Upon returning the vehicle the signage is somewhat misleading again. No one was at the return kiosk and the sign for the shuttle to the airport reads "terminal 3 only" luckily I was going to terminal 3, but it stopped at terminal 2 and I can only assume 4 also. All in all better signage and better communication is needed on the part of Advantage, Fort Lauderdale airport and the employees of Advantage Car Rentals. By the way, when all was said and done, my $92 reserved car rental cost me $203 after they added: Energy Surcharge Collision Damage Waiver (I'm assuming that was the basic package I agreed to) RSP Concession Fee State Tax CFC and Florida Surcharge

Cons: The service was insultingly bad. We waited 20 minutes for someone to arrive at the exit kiosk, and then were treated as if we had caused the problem. When we dropped off the car, folks were standing around oblivious to me asking where to park, drop the trash, etc. To the Advantage CEO: you've got a big personnel problem at FLL.

Cons: The inside and outside if car was very dirty

Cons: The car had an issue-the guy who checked us in was worthless. The guys at Payless came over and helped us, and it took several complaints and tries for Advantage to agree to give us a different vehicle. We were not impressed

Cons: They Charge $10 for Additional Drivers which is not good. Please don't charge that.

Cons: This car had something wrong with tires or tire. We drove on A1A to our destination and didn't notice the strange noise from the tires because we going slow in heavy traffic, but the next day we went faster and the noise was very loud. Because of this we didn't drive very much and differ itself not far or fast because we felt the unsafe. We would have brought the car back; however we didn't have much time to enjoy there and we went with our friends in their car. When we returned the car we told the return rep and he said the car will be taken out of service. Not a good experience.

Cons: Didn't have the car I booked so tried to charge me 10 extra per day (even though that is their problem and not mine). They were rude. Slow. And it was just an awful experience.

Cons: The garage is chaos. There's no customer support to direct you to the right place, coming or going. When returning the car, the Advantage sign was so small, I missed it the first time and had to loop all the way around the airport to try again. The line to return cars was so long, I had to wait in the queue in the traffic lane until garage security came and moved people along (with vague directions like 'go around the corner'). The car had a very sticky steering wheel, which to me is basic - rental cars need the steering wheel (more than any other part of the car) cleaned after every rental.

Cons: The kiosk at the airport is a little smaller than others so even a short waiting line takes longer than one would expect. The cars are one floor up from the rental counter which is not as convenient as other rental companies. When you actually go pick out a car, you wait in line at a second kiosk in the parking lot where you are assigned a car. You are then instructed to go out and examine car without the keys and return with a inspection report before taking the car out. This is not a big deal, but not as convenient as other companies. However, I assume these relatively small inconveniences are reasons the car rates are so cheap. I prefer having the cheap rates and the convenience of picking the car up at the airport instead of an off site lot requiring 2 shuttle trips.

Cons: Toll Pass is exorbitant and a scam. Must be corrected and possibly legislated against. Shame on this business for this practice. First vehicle had a rear view mirror that fell off

Cons: The people in line ahead of us were perplexed by the car rental process. Trying to get to the counter took so long, we decided to go to Avis instead.

Cons: I was given the car that didn't have the power doors and windows. I have been renting cars regularly and it was first time in more than 10 years. In order to open doors for my family I had to get in and lean over to every door and open it manually. They also had to remember to close their doors manually when exiting the car and on the last day my daughter forgot it and the bag with photo camera was stolen from it. Also, I was lied to and was forced to buy an easy pass for $8 a day, total of $28, but not even given an easy pass tag, and I probably didn't even spend $5. Why don't I get charged what I used plus some reasonable fees for processing. Sorry but I will complain to Better Business Bureau. Regards, Yury Abramsky 646-753-4673

Cons: Everything except the staff; desk and car lot attendants.

Cons: The car was pretty stained and old. It had been vacuumed but it was pretty run down. The person who checked me in sold me a sun pass because he lead me to believe that I would need it for Miaimi-Dade county but I went as far as Miami Shores and never needed it so I feel he gave me misinformation in order to sell me the service, which I had purchased based on his advice. The lady at the car rental return for Advantage was rude and abrasive not only to me but other customers as well.

Cons: Was offered a Jetta (downsize) Was offered a better vehicle but no free at extra cost

Cons: Went through multiple cars at pickup as they all smelled of smoke. Finally got a car that smelled like a McDonald's

Cons: My paperwork stated I was renting from EZ so it was confusing when I was first looking for the Kiosk.

Cons: There should be luggage carts or similar in the rental car center. Traveling alone with an infant, suitcase, stroller, and car seat to lug around was VERY difficult.

Cons: They could have cleaned the call better

Cons: I had a confirmed reservation. They did it have a car. Customer service asked me to step aside while they helped other individuals, but somehow they all got cars. After 30 minutes of waiting and running late for a meeting they said they found a car. The car was absolutely filthy. It looked like someone used the interior to transport dirt and mud between construction sites. The car was scratched up on the outside. They left me with no choice, but to drive out with it because I was late for a meeting and they gave me no other options.

Cons: The car was infested with ants which ended up embedded in my son's carseat and all over his body. The lining of the trunk was completely torn up. The rear seatbelt was broken - fortunately we were able to use the LATCH for the carseat so we could still use the car. And, they ended up tacking on so many hidden fees it literally doubled the price. I would NEVER use Advantage car rental ever again, and I urge Kayak to drop them.

Cons: This company shouldn't be offered as an option by Kayak. When we arrived in the evening our reservation wasn't there.. Nor would it be for at least a day. The employee then inquired how many are in our party (it was 2 adults and 3 kids) and asked if we would be okay with using a Mustang for a day (expecting that we would drive back to the airport the next day to get the car we reserved). Given that I didn't know much about the car I said sure because it was 11 at night and my three kids (9,7,4) were tired. Turns out a Mustang has only two seats and two seatbelts in the back so I cannot put three children back there. How can the employee even offer that? So, we still need a car. They only had Volkswagen Beatles which also only have two proper seats in the back apparently and a Toyota Yaris which would not fit us. The employees simply didn't care. Eventually I saw a Nissan Versa which they said was okay for me to take. It was damaged, dirty, and without a full tank of gas but at that point we just wanted to get out of the airport. The following day I try calling their customer service to see if I could at least get some financial reparations (like maybe removing the ridiculous $50 charge for an extra driver that no one informed me about where the charge for the Sunpass) But it was a total waste of time. No one ever picks up. After being on hold one time for 20 minutes I was just disconnected. There is an option to leave a message for someone to call you back but using that either doesn't work or will just lead to you getting disconnected as well. Word to the wise: never, ever use company. Ever ever ever. Kayak - remove this company as an option. You should be ashamed to offer this. You are way too good for this nonsense and it sullies your name.

Cons: The car seats was stained very bad. Front, back and carpet.

Cons: Of course they will always try and tack on a few extras- but when my plane landed a few minutes late, and I had to worry about traffic and arriving on time, the guy at the counter was one of the pushiest, least understandable and just plain annoying people I've ever dealt with. He kept saying that I had to pay for extra stuff because it was required by law but couldn't actually tell me what it was or why, which ended up tacking on a couple hundred dollars more- all just so I could get out of the stupid place and get on with my trip. I generally don't enjoy renting vehicles but this was quite literally a terrible experience.

Cons: The price I was quoted online stated it was the TOTAL price. When we were given the bill we were told we HAD to get the optional insurance and were charged for it...even though we did NOT want it. I called Advantage and asked for a customer service rep to call me but never received a call.

Cons: Pickup was a mess. They ended sending me to ez car rental. They said i could pay cash at the end of the reservation which proved untrue at the end. Drop off took more than an hour

Cons: We landed late in Fort Lauderdale around 10:40 by the time we reached the Advantage counter it was close to 11:30 p.m. There were 3 employees one called me up we began David the agent proceeds to tell me that I need proof of insurance. I was taken back....I asked why. I was told it's our company policy. I have never heard of this with any rental company and I travel alot. I asked if I could bring my insurance up on my phone. David replied No we need the paper. He handed me a piece of paper with he wrote this fax numer 954-359-4025 & wrote Declaration Page. Then asked me to step to the side while he wait on the next customer. At this point I'm frantic. I'm traveling with my teenager it's midnight and I have to still travel an hour and a half to my destination. I call my husband to see if another rental company can help me. While waiting I asked another agent Angela if this insurance policy is with all rental companies in the state of FL and new since my husband was there the week before me and rented with another company. Angela explained it's for FL locals. The agent David who waited on me never asked if I was traveling thru FL but assumed I was a local since I have a FL driver license. I no longer live in the state I explained. Angela tells me oh as long as you have your flight information you don't need proof of insurance. I was so Annoyed and Frustrated that they Did Not disclose this information up front. I had to ask questions. In other words you're not a valuable customer and I don't have to go above and beyond to assist you. There was No issue since I no longer reside in the state of Florida. If only David would have asked. I will not rent from Advantage again nor recommend them. I asked if there was a chance I could get a different SUV without missing a beat Nope this is it. Not even a pretend let me check or we have this. Terrible! Terrible! Customer Service. How do you allow a woman traveling with her teenage daughter to just stand at your counter and not try to help them especially that late at night it's now close to 12:00 a.m.? Thankfully I did not have an issue with the rental car.

Cons: that the car type and size were switched when we got there, and the agent insured us that the cars were the same

Cons: After credit card was used, I'm told "out of cars at my rate"(Two signs advertised "cars available" so ours was probably given away warlier to someone with no reservation. I was told my Sun pass would absolutely not work and had to pay $7. daily on top of toll!!! Van dirty. Never Advantage again.

Cons: They said that they didn't have any cars. It appears that if one does not pre-pay for the car a reservation with Advantage isn't really a reservation. No apology just no car and it's my fault for not pre-paying which wasn't an option. Kayak shouldn't include them in their system because a reservation is meaningless with Dis-Advantage

Cons: We didn't like having to pay for a driver that wan't the person who paid for the car. Very unfair. He was the only person that was unable to drive. I feel the 70.00 should be refunded.

Cons: Pick up, not enough staff, slow service and long waiting time in the line.