Guest Reviews
Overall Rating
6.4
Good
Based on 264 reviews
Overall
6.1
Cleanliness
6.7
Comfort
6.9
Pickup/Dropoff
5.9
Value for money
6.4
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Advantage car rental prices in Fort Lauderdale
| Economy | C$27/day |
| Compact | C$28/day |
| Intermediate | C$30/day |
| Standard | C$36/day |
| Full-size | C$36/day |
| SUV | C$34/day |
Pros
"Excellent service and nice car!."
(in 89 reviews)
"Easy to drop car off."
(in 14 reviews)
"Car was clean and well cared-for."
(in 166 reviews)
Cons
"car was dirty and smelly"
(in 67 reviews)
"Very poor phone customer service."
(in 111 reviews)
"Car not available on time."
(in 63 reviews)
Recent Reviews
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- Negative
Find reviews that mention:
customer service
pick up the car
car insurance
long wait
car was clean
dirty car
nice car
took ten minutes
great price
great value
car available
return the car
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4.4
2 hour wait at rental counter
Pros: Good car
Cons: One person at counter with 20 upset people. Never again!!
review from
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2.8
Pros: the car was ok
Cons: We arrived at the ticket counter to find it closed with a sign go to ez car rental counter to find a line and one person working. We waited in line for 1 hour and fifteen minutes to get a car. No one working at all outside to assist you on inspection or location. Complete chaos on return with three companies merged into one return area no direction.
review from
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2.0
Cons: I never was reminded of this car, never picked it up but got charged.
review from
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5.6
Pros: price
Cons: First we were to go to Advantage but office was closed so had to go up to EZ. Was midnight at Fort Lauderdale airport. Waited in line for 2 hours with one attendant. Who said he did not have a mid size car camry or equivalent which I had reserved weeks before. Who then said I would have to pay $20 extra per day for an SUV. I refused. Said this was unfair and illegal. Fortunately given a Camaro for no extra charge . Was a fun ride but not enough room. Will NEVER EVER use EZ or Advantage again.
review from
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2.0
Cons: Line very long and not enough staff so I went to another agency and quickly rented a car
review from
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2.0
Had no cars
Pros: After waiting in line for 45 mins. I was told that they did not have any cars. My reservation was pre paid and I am still trying to get that refunded. Worst experience of my life.
Cons: Noting
review from
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2.0
Terrible service left me without a car in the middle of the night!
Cons: Rep took 90 minutes to help the 2 parties in front of me. Once I got to the counter they told me they were out of cars. Since my flight arrived in the late evening, this was around 1 am. Fortunately, another rental place in the airport was still open and I was able to get a car to drive home (albeit at twice the cost due to the last minute booking.) I absolutely recommend against using Advantage at this location.
review from
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2.0
Pros: I paid for a convertible. At airport hey wouldn’t give me a premium car. They have a policy of not renting higher end cars to Florida residents. I ended up paying price for a high end car. I didn’t have time to refund, file complaint etc.. Lousy deal
review from
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2.0
Pros: Nothing
Cons: I arrived on time, per my reservation and was advised that there were no cars available. The person was putting up a sign stating no cars available and when I asked for help he told me he would not call customer service or provide any assistance and walked way. I had to find my own rental car
review from
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2.0
No cars! TERRIBLE!
Pros: Nothing
Cons: Did not save us a car! Had to search for another company at 2AM!
review from
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6.4
Nice car
Pros: The representative at FLL counter, Mohammed
Cons: Long wait at FLL counter and the rental was very costly
review from
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5.2
Up charge sucks
Pros: They were clean. They did upgrade us because of the extra charges.
Cons: Bought insurance was told it wasn’t enough and needed to buy more to be covered. Then charged us daily for a toll pass. How hard is it to just disclose this info right off the bat?
review from
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4.4
2 hour wait at rental counter
Pros: Good car
Cons: One person at counter with 20 upset people. Never again!!
review from
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2.8
Pros: the car was ok
Cons: We arrived at the ticket counter to find it closed with a sign go to ez car rental counter to find a line and one person working. We waited in line for 1 hour and fifteen minutes to get a car. No one working at all outside to assist you on inspection or location. Complete chaos on return with three companies merged into one return area no direction.
review from
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2.0
Cons: I never was reminded of this car, never picked it up but got charged.
review from
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5.6
Pros: price
Cons: First we were to go to Advantage but office was closed so had to go up to EZ. Was midnight at Fort Lauderdale airport. Waited in line for 2 hours with one attendant. Who said he did not have a mid size car camry or equivalent which I had reserved weeks before. Who then said I would have to pay $20 extra per day for an SUV. I refused. Said this was unfair and illegal. Fortunately given a Camaro for no extra charge . Was a fun ride but not enough room. Will NEVER EVER use EZ or Advantage again.
review from
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2.0
Cons: Line very long and not enough staff so I went to another agency and quickly rented a car
review from
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2.0
Had no cars
Pros: After waiting in line for 45 mins. I was told that they did not have any cars. My reservation was pre paid and I am still trying to get that refunded. Worst experience of my life.
Cons: Noting
review from
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2.0
Terrible service left me without a car in the middle of the night!
Cons: Rep took 90 minutes to help the 2 parties in front of me. Once I got to the counter they told me they were out of cars. Since my flight arrived in the late evening, this was around 1 am. Fortunately, another rental place in the airport was still open and I was able to get a car to drive home (albeit at twice the cost due to the last minute booking.) I absolutely recommend against using Advantage at this location.
review from
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2.0
Pros: I paid for a convertible. At airport hey wouldn’t give me a premium car. They have a policy of not renting higher end cars to Florida residents. I ended up paying price for a high end car. I didn’t have time to refund, file complaint etc.. Lousy deal
review from
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2.0
Pros: Nothing
Cons: I arrived on time, per my reservation and was advised that there were no cars available. The person was putting up a sign stating no cars available and when I asked for help he told me he would not call customer service or provide any assistance and walked way. I had to find my own rental car
review from
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2.0
No cars! TERRIBLE!
Pros: Nothing
Cons: Did not save us a car! Had to search for another company at 2AM!
review from
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6.4
Nice car
Pros: The representative at FLL counter, Mohammed
Cons: Long wait at FLL counter and the rental was very costly
review from
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5.2
Up charge sucks
Pros: They were clean. They did upgrade us because of the extra charges.
Cons: Bought insurance was told it wasn’t enough and needed to buy more to be covered. Then charged us daily for a toll pass. How hard is it to just disclose this info right off the bat?
review from
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Where can I find Advantage car rentals in Fort Lauderdale?
600 Terminal Dr UNIT 303, Advantage car rentals
