Book Thrifty car rentals in Fort Lauderdale

Cons: Car was not properly cleaned

Cons: The line to pickup the car was a little long but that can happen.

Cons: My reservation #H33705018B1 was to pick up my Thrifty rental at FLL at 9PM 6/24/17 with estimated cost $92.98. My incoming flight was delayed, estimated arrival 3 hours late, and I called the 800 number from Chicago to be sure the rental car counter would be open after midnight. I was told the counter would be open, but that reservations not picked up by midnight are automatically cancelled, so I would need to make a new reservation or the car would not be available. I was quoted a price for the same drop off time of over $400, and the agent said there was nothing he could do about the 400% increase in cost caused by the 3 hour delay in my flight, that it is company policy.

Cons: Car did not have cruise control.

Cons: No shuttle to the airport in Fort Lauderdale. Had to find my own transportation to the airport.

Cons: Pick up was quick but the staff was miserable! The price quoted at time of reservation was much less than actual price!! The car kept dropping water all over the driver's feet (air conditioning??). Haven't we reached a point where a GPS is included with the vehicle??

Cons: Nothing

Cons: NA

Cons: Phone customer service, 130$ fee to change drop off location

Cons: They didnt check the dents of the car before giving the car to us. we inspected the car before leaving the airport parking and reported it. Only one guy working to assist a lot of people. Give credit to the guy working in FLL airport.

Cons: we had a passenger in a wheelchair they were told that we would be able to drop it off at the airport them they said that we have to drop it off at a different location we had to hire a driver to get to the airport 10 minutes away or they will throw for $300 absolutely ridiculous never again

Cons: I was attempting to get a refund, no customer service. Still haven't had my money refunded.

Cons: I reserved Specialty Car from Thrifty, and was assigned a compact car. I was told by the staff that the "supplier's choice" is always a compact car. If so, it should not be listed as a 5 passenger car and should be listed as "Compact ".

Cons: Surprised about 70 charge for tolls. Clerk was arrogant. Promoted deal only to pressure you about toll take it or leave it you will be sorry. Not a great deal. 2 Long lines unfriendly attendants.

Cons: The van could've been a little cleaner.

Cons: Body style of car wasn't as attractive.

Cons: I felt that I was taken advantage of as a consumer and they are unethical by wanting to cancel the reservation made to make a new reservation with them.

Cons: They charged us 3 times what our agreed price was without adding any extras.

Cons: Counter person clearly wanted to maximize revenue and didn't care about his customer. I had to argue to get the insurance I wanted and still overpaid because I ended up with one extra I didn't want. What's so hard about only buying third party liability? He didn't explain that the weekly rate would not allow me an early return without the rental being recalculated at today's daily rate. So, when I wanted to end my rental early I was told my $400 estimate would go up to $1,400! I even tried to return it one day early but because of the early return fee it cost the same as keeping it the full time so I kept it. Never will I rent from thrifty again. Never.

Cons: The information I received was misleading and NOT correct regarding pickup and dropoff. I wanted to pickup the vehicle at the Fort Lauderdale airport not Port Everglades. Also, I was told there was an after hours drop off at Port Everglades, which was not the case. This created havoc with 4 small children and an angry wife; not how you want to start or end a vacation.

Cons: They were understaffed and we waited in the parking lot with about 50 other people waiting for cars to come in one by one. We waited over two hours in the parking lot after standing in line for 45 minutes to see the agent. I made the reservation two weeks in advance. The agent didn't even tell us there was an issue when we paid

Cons: The first car we selected, had a seatbelt mal function and had to change cars. This was half an hour after figuring out how to install our babies child seat in a car we had to later change. :(

Cons: COST and dealing with Tampa representative...felt like being scammed by a used car salesman

Cons: We were ripped off in several ways which will prevent us from ever using this rental company again. The sad thing is, we travel more than half the year and when we find a good company, we stick to it. This company has lost our business for life. We were charged a whopping $60 for a toll pass which we were told the tolls without this pass would tally up to around $200 roundtrip. This was a HUGE lie. We not only checked this story online but actually called the state of Florida and were informed our tolls roundtrip would actually be around $15. Not only that, but a pass, available to us online and instantly, would cost us $5. That's right! FIVE DOLLARS. The GPS system was so old and inefficient that it was completely useless. The final and worst issue was, we had reserved a full size car online days in advance with a firm price. Once we arrived, however, we were given a compact size. When we informed them we'd already reserved a full size, they upcharged $100 more. When we double checked the price we were given for a full size car, they told us to take it up with corporate. I pray everyone reads this and takes heed to this very solid advice... GO TO ANY OTHER CAR RENTAL PLACE ON THE PLANET, JUST DON'T GO HERE!!!

Cons: Tried to charge me $200 for drop off at airport verses off site drop off. They did not tell me my price was based on a off site drop off nor did they tell me the address of the location. After much discussion they dropped the extra charge. This was a surprise and when you are travel and trying to make a flight, you don't want any surprises.

Cons: Up selling at kiosk VERY ANNOYING, car stinks - initial odor was heavy urine smell that warped onto a heavy stale cigarette smell that as not dissipated. There is even a cigarette burn hole on door. Very unpleasant to be inside & my friend, who is allergic to smoke had a hard time - we had to keep windows open which is not ideal in south Florida

Cons: There were roaches in the car. As we were on the road they crawled on the kids, across the dash board and on the roof.

Cons: U was charged an additional $40 for automatic full refill although I did not ask for it. If I didn't catch it before I left the lot I would have had to pay for it. The tank refill ended up costing me only $20 at a local gas station.

Cons: Selected SUV Mid ; given a small/mid size car Chevy Cruz

Cons: Associate was rude and signed me up for something I did not authorize. I had to go to another location to get this corrected.

Cons: Kayak showed a Cherokee and they only had patriots and compasses. Patriot was surprisingly nice, but I was hoping to try a Cherokee.

Cons: I was aware that there would be a extra deposit for debit card users,and was prepared to pay the extra deposit. Unfortunately thrifty does a credit check too, which made them decline my rental. Better communication at the time of reservation about the credit check would be been helpful.

Cons: Nothing.

Cons: The return was hectic and hard to find

Cons: No full size car in the row except a damaged unit. Rude employee (Mimi i think) told me i should take it anyway or sit and wait until they can bring more cars. Another employee heard me complaining and decided to help me. Took me to another row of cars to choose from. What they should have done in the first place.

Cons: BUT STILL A PRICEY RENTAL. IT CAME OUT TO $79./DAY. WHICH IS FAR MORE THAN YOU ADVERTISED ON EXPEDIA.

Cons: Customer service, dishonest way of entering fuel upon return

Cons: Prices so much higher just because of the time of year.

Cons: Nothing, it was perfect.

Cons: Car smelled like smoke.

Cons: Trunk release did not work, nor did one of the rear door locks.

Cons: Car smelled like smoke

Cons: Dashboard looked like it had been sprayed with soda or some other fluid.

Cons: They are NOT at the airport and a cab cost about $10... At rental counter they added the Fuel Purchase Option, which I didn't request or want, and then they did not remove as I had requested. Increased cost by $25.

Cons: A little underpowered.

Cons: Nothing to suggest

Cons: thought I was getting a car at the airport in Fort Lauderdale. Used Kayak to rent from Thrifty last spring, and had no problems. This time we got to the airport to pick up our car and were told the car we rented was off site. Well being under a time constaint, we needed to get a car and get going. Well the agent proceeds to tell us that he couldn't honor the price given for the car we requested, even though it was same size car. The price we were charged was significantly higher, " nothing I can do about it", in other words "gotcha!" Never Rent from you again. Warning People not an ethical company.!!

Cons: 1. THEY DO NOT HAVE A SHUTTLE TO/FROM THE AIRPORT AS ADVERTISED. 2. THEY CLOSED EARLY ON THE SATURDAY I NEEDED TO PICK UP MY RENTAL. TWO DIFFERENT PEOPLE WERE TURNED AWAY JUST AFTER 6PM AND THEY WERE UNABLE TO PICKUP THEIR RENTALS. 3. THEY VERBALLY TELL YOU THAT THIER GAS IS CHEAPER THAN GAS ON THE STREET SO THERE'S NO NEED FOR YOU TO REFILL, HOWEVER THEY NEGLECT TO TELL YOU IF YOU DON'T REFILL THEY CHARGE $9.99

Cons: They lied to us and try to cover more money. They didnt accept the insurance that we paid for in kayak website.

Cons: waited an hour in line and then an hour and a half for the car. Got a car witb a broken seat then waited half an hour more for a replacement car. Got a mini van insted that ate gas and cost a lot of money. Rude service at pick up from attendant.

Cons: It was somewhat difficult to find the particular level of car in the garage. There was no one walking around to help.

Cons: Terrible customer service, scare tactics to make you pay an additional $10/day on their "toll pass" told me all the roads in south Florida are toll roads, being a previous resident I know that's not true. No assistance in the garage, fend for yourself atmosphere. Upon return the lady checking in our car didn't even greet us just asked for the keys and handed me a bill. Have to contest the bill because it is $30 higher then expected.

Cons: The sales tactics of the front desk representative. I have no need for rental insurance (covered by my own insurance) yet when the representative got to the insurance she offered me three choices. I chose the lowest level, Basic, offered thinking that was my own coverage. The representative did not explain what the levels were. She also did not verbally tell my my charge but directed me where to sign. I noticed when I returned the vehicle that I had been charged $14/day making my daily rate much less attractive than the online posted rate. Shame on me for not asking more questions however I don't believe I should have to go into the rental process automatically distrusting the company I'm choosing the company for whom I choose to do business.

Cons: We did not have any problems with our rental from arrival to daily usage to drop-off.

Cons: Squeaky Breaks. Had to pay $50 extra for a tollway pass and there was no other option. Either pay for the toll pass, or don't get on any tolls. There was no option to "pay for what you use" tolls. Being new to the city I didn't know if I was going to have to get on any tolls or not. Turns out tolls weren't necessary for where I was driving. The vehicle did not have a USB plug, or blue tooth. We wanted to charge our phone and play music. I thought most new vehicles have this. When we went to choose a different car that had USB and bluetooth, it smelled like smoke! So we chose no USB/Bluetooth over smelling smoke all week. We had to go buy a cigarette lighter converter and an AUX cord.

Cons: Thrifty is horrible at what they do. I tried to rent a car from a different location and they didn't have one available.

Cons: Stains in fabric

Cons: I got charged a drop off fee and no one told me about it and I was on the phone all day with them charge me 200 for a drop off on a car I rented for 44.00

Cons: The team member who checked us in made sure to tell us that they don't have anything to do with the insurance policy purchased through Kayak - in a tone that implied that purchasing the insurance policy through Kayak was a bad idea. Then he glossed over a fuel option that I thought was just part of the package, but it turns out it was an OPTION that came at an additional cost. (My fault for not reading the fine print before signing - but the way he presented the info was not clear.)

Cons: Small Dodge SUV is not a full size car

Cons: I was not informed of the cost of gas if I didn't fill up myself. It ended up being $10 per gallon. Traffic caused us to run short of time.

Cons: I left 2 cell phone chargers in the car mistakenly. No one called to resend to me. 18768467244

Cons: Very poor information from the attendant at pick up, regarding insurance options, sun-pass alternatives, maps and GPS options.

Cons: Confusing check out process when selecting a vechicle - it was a free for all in the lot.

Cons: Pick up - no one at counter, blue chip not relevant

Cons: The line at arrival was a little slow and at drop off the attendant's scanner didnt register so it took a little time for him to close out the rental but all in all it was accceptable.

Cons: For a $25 rental, it ended up being over $60. Seems to be all kinds of hidden costs that they don't tell you about.

Cons: Nothing

Cons: It was the wrong type of vehicle. We reserved a full size pick up truck. They gave us an SUV. We reserved a truck for the open bed in back to move things. The SUV did not do what we had reserved a truck for so we ended up renting an additional car, truck, through u haul.

Cons: off airport location, did not want to shuttle back to another shuttle then to the airport.

Cons: My rental reservation read "Jeep Grand Cherokee or like model." When I went to pick up vehicle, I was told I could not have the Cherokee that was parked I the "premium SUV" aisle and had to take a "standard SUV", either the Kia or Dodge. The guy working at FLL could not understand why I expected to drive the vehicle that was on my reservation and on the lot! He was zero help and I strongly feel pulled a bait and switch.

Cons: First car broke before I left airport property, replacement car in the main pick up took almost an hour when 6 cars in the same class were sitting in front of me, all the while I was in a rush to get to my father who is hospitalized at Wellington regional

Cons: I paid for insurance on line and the rep said they don't use no other company :-( so basically I lost my money