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Pros: Talked me into buying extra stuff that I ended up not needing. For example:
Guy at counter told me to get the pre paid gas at discount of 2.35 per gallon, so I brought the car back empty and he charged me 2.88 gallon. Total B.S
Same guy also talked me into getting a ez toll package because he said it would pay for itself in a day with the amount of service charges.
Toll amounts for whole trip: 7 dollars
The place is a total scam
Pros: The drop off
Cons: The guy at the pickup counter was horrible
Pros: The drop off was super easy.
Cons: The agent used coercion and manipulation in order to sell us additional insurance and toll road package that we did not need.
Pros: The ease of pickup and dropoff
Cons: The car I reserved was not available and I was told I would have to wait.I paid more than twice the price for a car that was available,
Pros: Only thing I liked is Car Rental company is giving refund for flat tier expense which I bear during trip.
Cons: Customer Services longer call duration, Customer representative behavior at pickup point
Pros: drop off was fine.
Cons: The sales person definitely did a hard sell for all the options. And provided me with misleading information. There was a very long wait until being serviced at check in. Long line and not enough attendants even though there were attendant booths available.
Pros: Drop off was good...pick up was such a terrible experience. Ill explain below
Cons: When I went to pick up my car after my flight was delayed coming from DTW to FLL, no one was at the desk and then finally the attendant told me they were closed but I arrived at 12:55am and was told they close at 1am. So I asked why are you closing early, I still have 5 minutes and my flight was delayed. He was not helpful at all and thankfully someone else showed up and gave me my car. After being delayed at being close to 1am, I just wanted to get my car and get to my destination.
Cons: Pick up very slow I know what and representative
Kept trying to sell m things I didn’t need
Cons: Almond an an hour to get car. P
Pros: The staff was pushy and out to get as much extra money as possible (insurance, tolls, gas, etc.) while we were picking up the car. Talk about trying to take advantage of people. After picking up the car, we had paid nearly double the amount before driving off the ramp. This is RIDICULOUS. We will NEVER use FOX rental again.
Cons: As usual, the counter process to pick up your car is incredibly slow and tedious. I wanted for over :40 minutes to reach the counter and the two agents were overwhelmed with the volume. At one point, a supervisor of some type came out to the counter and engaged with conversations with the counter agents and was oblivious of the customer line.
Customer service on getting your car SUCKS! Their goal is to ‘hard sell’ you on additional insurance and toll pass gimmicks that are excessive in their costs.
The returning of a car at FOX has always been hassle free in my experience.
Pros: The staff was not overly friendly, fast talkers trying to upsell you on things without really explaining what it was. Drop off at Fort Lauderdale airport was easy, the drop off location for rental cars was identified very clearly.
Cons: Cost. Its outrageous what they charge for rental cars. This is going to drive people to public transportation and ride sharing services.
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As the situation changes with coronavirus (COVID-19) Fox will continually update its policies accordingly. Please contact Fox directly for the latest information. You can find up-to-date information on the coronavirus response of Fox here: Coronavirus (COVID-19) update from Fox
On average a rental car from Fox in Fort Lauderdale costs C$ 33 per day.
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Fox in Fort Lauderdale.
Fox has 1 rental location in Fort Lauderdale. Take a look at our Fox rental location map to find the best rental cars near you.