Pick-up location | Mississauga |
---|---|
Car types | Compact, Compact SUV, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Minivan, Premium, Standard, Standard SUV, Supplier choice |
Rental locations | 73 |
Airport locations | 32 |
Popular agencies | Ace, Economy Rent a Car, Zoom Rent A Car, Fox |
Economy | C$ 35/day |
Compact | C$ 36/day |
Intermediate | C$ 34/day |
Standard | C$ 40/day |
Full-size | C$ 42/day |
Minivan | C$ 64/day |
Full-size SUV | C$ 38/day |
Premium | C$ 38/day |
Compact SUV | C$ 29/day |
Intermediate SUV | C$ 30/day |
Standard SUV | C$ 37/day |
Supplier choice | C$ 45/day |
One location in Mississauga
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9.6 Wonderful
Sep. 2019
Cons:
Thank you8.0 Very good
Jan. 2018
Pros:
Nice and helpful staff. I liked the car i got. Pick up and drop off went smoothly.2.0 Poor
Dec. 2017
Cons:
Nothing2.0 Poor
Nov. 2017
Cons:
Please contact me on a rule change! I have been added to you rentals in the past as a second driver or used a corporate card to rent cards. Alamo did not allow me to use a card with anothe name and my ID to rent the car. They said the card and the DL had to be the same. I was able to rent a car in this fashion at a competitor.8.8 Very good
Oct. 2017
Cons:
Gas expensive6.0 Okay
Oct. 2017
Pros:
ralph in car pickup,Cons:
hassel getting gps,lack of maps of toronto,very confusing directions to hotel and getting out of airport proper.12 locations in Mississauga
Locations in Mississauga
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8.0 Very good
Jan. 2021
Pros:
Friendly staff. Parking spot. Car providedCons:
Car was dirty from the outside. That could have been better8.0 Very good
Sep. 2019
Pros:
Was perfectCons:
Should not rushing client when selecting car just because they have to jump to the next custo910.0 Wonderful
Sep. 2019
Pros:
Easy pickup/drop offCons:
Quicker pickup8.8 Very good
Aug. 2019
Pros:
Easy document registration for rental.Cons:
Requested 2nd picture ID over and above DL & CC. Is it really needed? Had to wait for 10 min to be escorted to rental car. Good customer service but if in a hurry, it's an unnecessary wait.9.2 Wonderful
Jun. 2019
Pros:
Friendly staff that delivered a good experience.9.6 Wonderful
Mar. 2019
Pros:
The front desk guy was very nice and accommodating. He made the experience great and easy.Cons:
Pricing5 locations in Mississauga
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Reviews
2.0 Poor
Oct. 2022
4.0 Mediocre
Oct. 2022
8.0 Very good
Oct. 2022
2.0 Poor
Oct. 2022
10.0 Wonderful
Oct. 2022
8.0 Very good
Sep. 2022
One location in Mississauga
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8.4 Very good
Feb. 2020
Pros:
The cars are in great shape. I was given a pre-assessment of the condition of the vehicle and found some undocumented scratches. I returned to the desk to have the record updated and they were very courteous. Be vigilante when looking over your rental before driving away. Shuttle service is prompt and the company staff is very good.Cons:
The vehicles are not always as clean as the larger rental companies. I like driving away with a full tank of gas but I generally receive a car with less gas in the tank. Routes Car Rental could improve here.8.4 Very good
Nov. 2019
Pros:
Cars were nice, comfortable and clean. Check in gal was super niceCons:
Besides the check in gal with got was nice. Everybody else was not polite2.0 Poor
Mar. 2019
Pros:
Nothing. They stoped picking up their phones at 11pm. No shuttle every cane to pick up. Instead I had to get an Uber.Cons:
Everything could have been done better. If they can’t make it they could have at least notified instead of making people wait in the cold.2.0 Poor
Mar. 2019
Pros:
I liked walking out of there at midnight with no car and no ride to travel 2 hours north of the city.Cons:
Knowing that routes required a 1500.00 deposit. As I couldn’t put the deposit and upfront rental fee on the same card, they required I purchase their ins. For the two weeks. I wanted to change reservation to just 1 day, and they would not. Left me stranded. Terrible customer service10.0 Wonderful
Jan. 2019
Pros:
Price, cleanliness, service2.4 Poor
Jul. 2018
Pros:
NothingCons:
First off the shuttle took forever. We get to the office and they said they did not have our standard car that we reserved because we were late, the website would not allow me to change the time of pickup, so I called and left a message that they apparently did not listen to letting them know what time we would be arriving. They ended up giving us a SUV that was a piece of junk, we could not even believe that they had such a car in their inventory. It had numerous huge paint chips all over the front of the car and there was masking tape residue all around the windshield, we were afraid to drive it, and the gas tank was empty. It was very late so we took the vehicle but not before inquiring about a replacement, call tomorrow and reserve a new one. I call first thing the next morning and a very rude clerk told me they had no cars and we could call back at 4pm and check if any were available, and NO we could not just reserve one. Didn't want to spend my vacation time trying to get a replacement so I just went on line and found a new car from a different agency, so happy. Do not rent from this company if you have other choices.One location in Mississauga
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2.0 Poor
May 2021
Pros:
Horrible place to go. Off site. First travel By train out to a hotel. Wait outside for shuttle. Driver does not get out. Put you own luggage in the back. Went through 3 red lights. Texting while driving, all over the road. To goCons:
Man at the rental counter...well don’t know what to say. Wanted my insurance. Tells me it is no good. How does he know it covers me. After 10 min I left. Same shot back to terminal. Walked up to counter at airport from a reputable company and had a car in 5 min. What a waste of 1-1/2 hours of my time. Never again would I try to save a few dollars using a no name off site6.0 Okay
May 2021
Pros:
PriceCons:
Car was faulty all over the place2.0 Poor
Apr. 2021
Pros:
NothingCons:
They need to be removed from priceline as an option. I picked them because I trusted priceline would vet their providers but clearly that did not happen. They charged a hidden 12/day admin fee for me to use my credit card insurance which increased my cost from 350 to 500 for the car. I also needed the car to travel long distance but when I get there the "unlimited milage" turned out to be just 200km a day. The car itself smelled terrible and was a mix of smoke and curry. I spent my two weeks in the car with the windows open as the smell never disapated. Extremely dissatisfied from every aspect of the experience.2.0 Poor
Mar. 2021
Pros:
Not at all. Was charged $110 just for the Kilometres.Cons:
Don’t write unlimited kilometres to attract customers4.0 Mediocre
Dec. 2020
Pros:
The drop off to the airport was good.Cons:
The car was filthy. I inspected multiple cars and all of them were really unclean. I had no choice to take the better of the ones available. They refused to give me an upgrade and told me about the car insurance transfer fee and limited mileage after I paid everything which was very unprofessional.3.2 Poor
Oct. 2020
Cons:
Dirty car, poor costumer service, long time for pickup and drop off... The car had expired insurance card They tried to charge their price even the car was booked and paid online few weeks in advance5 locations in Mississauga
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2.0 Poor
Oct. 2022
3.2 Poor
Feb. 2020
Pros:
Staff were friendlyCons:
There are tons of hidden fees involved so the price advertised is not right - from premium location surcharge of $40 to all sorts of other hidden fees - I booked my car for $54 and ended up paying $289. The location is also not very easy to find.2.0 Poor
Sep. 2019
Pros:
the booking system messed me up and it was nightmare to cancel - I havent recieved my tax/booking fee back yet.Cons:
no idea.10.0 Wonderful
Mar. 2019
Pros:
pick-up reception desk employee drop-off employee speed and ease of process online booking mobile appCons:
mobile app registration2.8 Poor
Aug. 2018
Cons:
The Mississauga staff were passive aggressive and condescending. An unpleasant experience.5.2 Fair
Aug. 2018
Cons:
$1600+ for a 6 day rental is crazy. How much could a Toronto to Montreal drop really be worth. Car also had many areas of damage nobody really looked at, hope they don’t try to nail me for prior damages.One location in Mississauga
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6.0 Okay
Oct. 2020
Pros:
Okay car. Older modelCons:
The owner needs to chill a bit. The number of texts and calls verge on harassment10.0 Wonderful
May 2023
10.0 Wonderful
May 2023
2.0 Poor
May 2023
2.0 Poor
May 2023
8.0 Very good
May 2023
One location in Mississauga
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2.0 Poor
Jan. 2020
Cons:
they are scamming thieves preying on travelers2.4 Poor
Dec. 2020
Pros:
It was a huge mistake to rent from this place. Stick to one of the more reputable companies at the airport. These people are not EZ they are a Canadian company renting on behalf of EZ and they are a RIP off.Cons:
I have not had such bad service ever. Would never rent from EZ again. Big mistake not to have gone with Alamo, Budget, Hertz, Enterprise etc....2.0 Poor
Oct. 2019
Pros:
NothingCons:
No hidden costs! Bunch of thieves. They had all these extra hidden costs that were compulsory2.0 Poor
Sep. 2019
Pros:
BEWARE about the scam! There is nothing to like about the rental experience. 1) The car rental place is a mile away. You need a train ride, 30 minutes wait for the rental company shuttle and multiple phone calls. 3) Bait and switch - you can reserve an SUV and offer you mid-size car for same priceCons:
Horrible customer service, bait, and switch,3.2 Poor
Sep. 2019
Cons:
They promised to send me receipt By email but they did not They harry me up for shuttle without any receipt2.8 Poor
Sep. 2019
Cons:
You'll be forced to buy their in-house insurance whether you're insured yourself or not, or they'll simply cancel your reservation on the spot. Staff is hurried and rude. Shuttle drivers VERY dangerous on the road. Surprise upcharges for mileage despite "unlimited" on reservation. Horrific!One location in Mississauga
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8.8 Very good
Aug. 2019
Cons:
Open sat And Sun to facilitate the drop off.10.0 Wonderful
Jun. 2018
Pros:
Everything went smoothly. I booked on-line, arrived to pick up my vehicle the following morning, everything was ready to go. The people were helpful and friendly. Couldn't have asked for a better experience.10.0 Wonderful
May 2018
Pros:
Staff was very friendly and helped accommodate my need at no extra cost.10.0 Wonderful
Nov. 2017
Pros:
The vehicle and customer service9.6 Wonderful
Aug. 2017
Pros:
Overall everything was excellent, i loved customer service, very freindly and the vehicle was clean and very well maintained , Thank you10.0 Wonderful
Aug. 2017
Pros:
Great service. Forgot the gentleman's name that served us, however, we were running 20 mins late and the shop closed at 5pm. The gentleman stayed and waited for us until we got there. Served us through and proper!2 locations in Mississauga
2 locations in Mississauga
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8.8 Very good
Nov. 2020
Pros:
Ease of parking10.0 Wonderful
Aug. 2018
Pros:
Ease of booking and the customer service of the individual at the counter - didn't get his name but he was there at pick up and drop off and had us in and out within minutes! The car was great!Cons:
Couldn't find contact info online so I had to drop in a week before just to confirm the location and details - didn't want to leave anything to the last minute. It's located opposite Square One beside the Novotel hotel.10.0 Wonderful
Oct. 2017
Pros:
Fast check out8.8 Very good
May 2017
Pros:
It's easy and good service2.0 Poor
Aug. 2016
Pros:
We went to Canada for 2 days for Family Emergency Our flight was late I called Thrifty Rental explain everything They advise me don't worry When you arrived at Pearson Toronto Airport Your car shound be ready at airPort location We arrived At 4pm at Thrifty they told us we made a reservation at city location we have no cars available I have explain everything and everything to them I was so frustrated called the Taxi went to a city location they were closed.I call customer service Told my situation. They made a new reservation at Dollar rent a car at same location at Thrifty and dollar RENTAL where I was told they don't have any cars available By time We got back from city to airport Taxi cost me $100 and my new rental cost me $80 dollars extra From my original reservation and wasted one all day. Worst service ever.8.0 Very good
Dec. 2021
One location in Mississauga
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8.0 Very good
Oct. 2021
1.9 Poor
Sep. 2021
10.0 Wonderful
Sep. 2021
One location in Mississauga
from C$ 57/dayLocations in Mississauga
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One location in Mississauga
from C$ 66/dayLocations in Mississauga
Unit 158-5945 Airport Rd
+1 888 749 8227
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3 locations in Mississauga
from C$ 69/dayLocations in Mississauga
1369 Dundas St E
+1 905 273 6400
3670 Hurontario Street
+1 905 279 7330
5300 Dixie Road
+1 905 629 5014
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Reviews
8.0 Very good
Jan. 2021
Pros:
The pickup and drop-off, pricing, and staff behaviour.Cons:
The comfort of the car.6.0 Okay
Nov. 2019
Cons:
I was given 2 sets of keys bound together by a chain... you cannot break the chain or you will pay a penalty... so 2 sets of keys in my pocket, totally useless...8.4 Very good
May 2019
Cons:
They don’t provide Pickup and drop-off. Otherwise service is good.2.0 Poor
Apr. 2019
Pros:
Very disappointed with the service. Its says online they have car available. I booked my reservation and my credit card was charged.when i went in person they make me waited an hour plus the staff keep saying oh you have to wait we don’t know when the next car is available.2.0 Poor
Jan. 2019
Cons:
Should clearly state how much charge if client canceled the rent in advance 48 hours. Should clearly state when cancel if free. It’s like a fraud in so much clearly written ‘free cancel ‘.2.0 Poor
May 2018
Pros:
We shortly after noon for our noon rental to find it closed.Cons:
Why would they accept a rental at their closing time. Why not call us to let us know when they noticed a customer was booked at closing time? We received a refund from Hertz, but not of the $50 taxi fare of getting to and from rental location. Plus the hassle of no car.One location in Mississauga
from C$ 29/dayLocations in Mississauga
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2.0 Poor
Sep. 2022
4.0 Mediocre
Sep. 2022
10.0 Wonderful
May 2022
One location in Mississauga
from C$ 41/dayLocations in Mississauga
5990 Indian Line
+1 905 752 9920
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6.0 Okay
May 2023
2.0 Poor
May 2023
4.0 Mediocre
May 2023
2.0 Poor
Apr. 2023
2.0 Poor
Apr. 2023
10.0 Wonderful
Apr. 2023
One location in Mississauga
from C$ 33/dayLocations in Mississauga
3356 Elmbank Road
+1 905 672 5550
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2.0 Poor
May 2023
4.0 Mediocre
May 2023
4.0 Mediocre
May 2023
2.0 Poor
May 2023
2.0 Poor
Apr. 2023
2.0 Poor
Apr. 2023
One location in Mississauga
from C$ 33/dayLocations in Mississauga
Toronto Airport
+1 416 800 1222
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1.9 Poor
Oct. 2021
3 locations in Mississauga
Locations in Mississauga
1102 Westport Cres.
+1 905 670 2442
7050 Bramalea Rd Unit # 7
+1 905 670 2442
7050 Bramalea Road Unit # 7
+1 905 670 2442
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2 locations in Mississauga
from C$ 15/dayLocations in Mississauga
6305 Northam Drive, Suite 5
+1 416 731 1192
6305 Northam Drive, Suite 5
+1 905 405 0555
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2 locations in Mississauga
from C$ 87/dayLocations in Mississauga
5775 Atlantic Drive
+1 905 670 1355
8-5775 Atlantic Drive
+1 905 670 1355
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2 locations in Mississauga
Locations in Mississauga
6465 Airport Road
+1 905 672 9600
6465 Airport Road Unit 1
+1 905 672 9600
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2 locations in Mississauga
from C$ 36/dayLocations in Mississauga
5835 Dixie Rd Unit #3
+1 905 670 7368
5945 Dixie Rd
+1 416 318 4000
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One location in Mississauga
Locations in Mississauga
6305 Northam Drive Suite 5
+1 905 405 0555
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One location in Mississauga
Locations in Mississauga
2960 Drew Rd. Unit 149
+1 905 461 7368
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One location in Mississauga
Locations in Mississauga
2477 Motorway Blvd
+1 905 828 7368
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One location in Mississauga
Locations in Mississauga
1515 Matheson Blvd East
+1 905 461 9311
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One location in Mississauga
Locations in Mississauga
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One location in Mississauga
Locations in Mississauga
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One location in Mississauga
Locations in Mississauga
3356, Elm Bank Road, Toronto, ON, Canada
+1 800 761 8913
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One location in Mississauga
Locations in Mississauga
Pearson International Airport
+1 647 341 1234
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One location in Mississauga
from C$ 39/dayLocations in Mississauga
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One location in Mississauga
Locations in Mississauga
Call 1 800 259 1638 For Shuttle To- Discount At Intl Plaza Hotel
+1 800 259 1638
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One location in Mississauga
Locations in Mississauga
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One location in Mississauga
Locations in Mississauga
959 Gana Ct
+1 905 497 6668
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One location in Mississauga
Locations in Mississauga
Toronto Airport Lester B. Pearson YYZ
+1 210 201 0280
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One location in Mississauga
Locations in Mississauga
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One location in Mississauga
Locations in Mississauga
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One location in Mississauga
from C$ 59/dayLocations in Mississauga
5775 Atlantic Drive
+1 905 670 1355
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One location in Mississauga
Locations in Mississauga
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Most popular agency | Routes Car & Truck Rentals |
---|---|
Most popular car type | Intermediate |
Average price | C$ 55/day |
Good deal | C$ 42/day |