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Thrifty customer reviews
6.0
OkayBased on 10,000 verified guest reviews
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Cons -
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Date
G
6.0 Okay
Gene, Jan 2025
Bo shuttle from cruise port to rental. Agent took forever to complete paperwork. The rental reservation was "lost" in their system even after me showing them the confirmation email. The day after I received an email telling me I didn't return the vehicle even after the rental company taking me back to the port (a plus). Car was clean but not full (3/4 full). Ended up paying 15 usd to drive the car only 35 miles.
A
8.0 Very good
Anonymous, Jan 2025
Easy pickup and drop offf.
A
4.0 Mediocre
Anonymous, Jan 2025
There is an office at the airport but no one was in. We waited 15 minutes then tried the number. No answer. We tried the other office and got hold of someone who said they would call us back. 20 minutes later a van showed up to take us to our hotel and said they had no cars available. We got checked in and then I tried both numbers multiple times and nobody answered. Finally at 5 pm (we arrived at 2) someone answered only to be told the office closed at 4:30. I called the next morning and was told they would call me back. Around 11 am they called and said they had found a car but it was with Avis. They picked us up and drove us to Avis. Unfortunately when we got there Avis said they hadn’t discussed rates so we ended up paying 20% more because at this point we just needed a car. 1. We appreciate that Thrifty was out of cars because people had failed to return them on time. And appreciate the work behind the scenes to get us rides and find a car but the communication was not very good. Another couple was trying to drop their car at the airport but there wasn’t anyone to greet them. With the ability to communicate more we could easily have just used that car possibly. As it was they didn’t even know it had been dropped off
J
10.0 Wonderful
Jamie, Jan 2025
Everything was seamless, price was great, vehicle was perfect and pick up and drop off were super easy.
A
10.0 Wonderful
Anonymous, Jan 2025
Excellent customer service
A
2.0 Poor
Anonymous, Jan 2025
No Cars available at 11pm at night. Will not be using Kayak again.
A
10.0 Wonderful
Anonymous, Jan 2025
Speedy admin. Very clean, almost new vehicle. Description when booking met our expectations re size (for luggage), spec, etc.
J
8.0 Very good
Janice, Jan 2025
Waited longer than expected on pick-up because there were only 2 staff but they eventually added another person
A
6.0 Okay
Anonymous, Jan 2025
The first car they gave me broke down in less than 3 hours of driving to my air bnb, it was as if they didn’t even check to make sure the car was in working condition. But they did get me a new car right away. Just sucks that I wasted an entire day of my vacation stuck on the side of the road waiting for them to pick it up.
C
2.0 Poor
Charles, Jan 2025
This was the worst rental in my life and I have been renting vehicles for over 30 years.
25% of our users found car rentals from Thrifty for C$ 62 or less
Book your rental car from Thrifty at least 6 weeks before your trip in order to get a below-average price.
Economy rental cars from Thrifty are around 32% cheaper than other car types, on average.
FAQs about renting a car from Thrifty
How much does it cost to rent a car from Thrifty?
On average a rental car from Thrifty costs C$ 94 per day.
What is the most popular rental car from Thrifty?
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Thrifty.
How many car rental locations does Thrifty have?
Thrifty has 3,179 rental locations worldwide. Take a look at our Thrifty rental location map to find the best rental cars near you.
Which countries does Thrifty have rental car locations in?
Albania, Algeria, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belgium, Belize, Bosnia and Herzegovina, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Cambodia, Canada, Caribbean Netherlands, Cayman Islands, Chile, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Estonia, Fiji, Finland, France, French Guiana, French Polynesia, Georgia, Germany, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hungary, Iceland, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kosovo, Kuwait, Laos, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Martinique, Mauritius, Mexico, Morocco, Namibia, Netherlands, New Zealand, Nicaragua, Northern Mariana Islands, Norway, Oman, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Réunion, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saudi Arabia, Serbia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, St. Maarten, Sweden, Switzerland, Taiwan, Thailand, The Bahamas, Trinidad and Tobago, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vatican City and Western Sahara
How much does it cost to rent a car from Thrifty for a week?
On average a rental car from Thrifty costs C$ 660 per week (C$ 94 per day).
How much does it cost to rent a car from Thrifty long term for a month?
On average a rental car from Thrifty costs C$ 2,827 per month (C$ 94 per day).
See more FAQs
Everything you need to know for your Thrifty car rental
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