Book Thrifty car rentals in Los Angeles

Reviews for Thrifty in Los Angeles

Recent reviews

Traveler rating

Excellent

54

Good

24

Okay

33

Mediocre

39

Poor

0

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customer servicecar was dirty

10.0

Pros:Great service, helpful staffReviewed 11 Feb. 2021

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2.0

Pros:Absolutely nothing.Cons:The desk person lied when I checked in for pick up by telling me that the only insurance option was the premium option despite me telling them that I had coverage and would only need the lowest package. He argued with me back and forth and told me that I had to take the premium option for $500. When I called Thrifty later that day, the operator verified that I was correct and could have taken an option for half the price but I would have to drive to the original location to change it and I was staying 2 hours away. When I went to pick a vehicle in the lot, the check engine light came on and I had to return the car and pick out another one. Overall, this was a horrible, time-wasting experience with a pushy salesman that forced hidden costs on me.Reviewed 1 Feb. 2021

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8.0

Cons:The interior of the truck was visibly dirty. The initial vehicle I reserved wasn’t even at the lot; I had to wait for the vehicle to be brought from another location. Wait time to get the vehicle was very long~1 hour.Reviewed 1 Feb. 2021

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2.0

Pros:Hidden chargesCons:Not charged me for something I didn't agree toReviewed 4 Feb. 2021

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6.0

Cons:Just so many unknown fees that come with the price.Reviewed 22 Feb. 2021

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4.0

Pros:The car was clean and in good condition.Cons:The staff was pretty awful. Walling in to pick up our reservation there were about 6 employees talking amongst themselves. We waited about a minute before someone realized we were there and flagged us over. After that, it took us 45 minutes to get our car. They said they were under staffed but they just hadn't cleaned the car...even though we had a reservation and they were expecting us. The drop-off was also confusing...no signs, no staff to direct you, no instructions.Reviewed 27 Dec. 2020

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4.8

Pros:The staff was very unprofessional, opon letting him know we didn't want the insurance he added it to our bill.i noticed the charge when i was already home .called thrift and wait hour was more then an hour .so i called priceline and was told not to worry and can disput on my return but the manager said she couldn't do anything because we already used the car.so sad we had to pay 2 times more then what we got the car for.Reviewed 22 Sep. 2020

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8.8

Pros:The car wasn’t ready when I arrived but that dude that helped me was really nice.Reviewed 12 Jul. 2020

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2.0

Broken car and overchargedCons:The first day we picked it up was on Saturday and once we made it on the freeway the steering wheel started shaking when we hit 40 miles an hour. Seeing as we had already driven far enough with traffic I decided to see if I could bring the car back Monday. After telling them what happened the representative said she'd document my account and they'd be able to adjust it when it was dropped off. I didn't drive the carvsunday and took it back first thing Monday morning with the check engine light flashing by this time. They charged us 160.00 for the rental regardless of whether or not the car was safely drivable. Pay a little more and go with Avis in LAReviewed 28 Feb. 2016

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2.0

Pros:NothingCons:The staff was terrible, very unacceptable. We waited over an hour for the transaction to occur and WE were the only ones in the building.Reviewed 1 Dec. 2020

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4.4

Pros:Drop off was quick.Cons:Thrifty charged more than what was displayed when I checked out on the Kayak website. Thrifty indicated the fuel charge was cheaper than local gas at the drop-off location, which was not true when I saw the gas prices. Thrifty also told me they would charge $38 for gas, but they charged $42.13. The pickup location was wrong. This location was closed and I had to drive to the other location to pick up the car.Reviewed 15 Jul. 2020

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6.0

Pros:Drop off was quick and the shuttles were running regularly. The shuttle drivers were the friendliest staff out of all the interactions I had.Cons:The pick up was stressful with the agent to sell more additions that I did not need but try to make the sell using the words “illegal” and “mandatory” which got confusing since the agent’s statements were changing. That’s when I sensed all this marketing scheme. Just didn’t make me feel comfortable. Also when picking up at night, I couldn’t find the exit very well. The markings on the ground are not visible in the dark and was provided poor verbal direction.Reviewed 3 Jan. 2021

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• Has the Thrifty rental car policy in Los Angeles changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Thrifty will continually update its policies accordingly. Please contact Thrifty directly for the latest information. You can find up-to-date information on the coronavirus response of Thrifty here: Coronavirus (COVID-19) update from Thrifty

• How much does it cost to rent a car from Thrifty in Los Angeles?

  On average a rental car from Thrifty in Los Angeles costs C$ 48 per day.

• What is the most popular rental car from Thrifty in Los Angeles?

  Intermediate (Toyota Corolla or similar) is the most frequently booked rental car type from Thrifty in Los Angeles.

• How many car rental locations does Thrifty have in Los Angeles?

  Thrifty has 3 rental locations in Los Angeles. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes