Book U-Save car rentals in Los Angeles

Reviews for U-Save in Los Angeles

Recent reviews

Traveler rating

Wonderful

3

Very good

0

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

5

4.0

U save has two tier mileage rentals. Unlimited for travelers and limited for locals which isn't explained online. How does usage determines if you're a traveler or not? A rental is a rental! U save shouldn't be bias or prejudice on renters!Reviewed 21 May 2023

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2.0

I walked out when I discovered the hidden fees they did not previously disclose. You have to return the car during "normal business hours " or there is $27.50 fee plus no shuttle to the airport. They put a $500 hold on your credit card and do not take Visa debit card. I walked out and went elsewhere. This place is a crime scene. None of the fees are disclosed until you are in line to pick up a car and you read what you are signing,Reviewed 14 May 2023

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10.0

Price is great, service great My place from nowReviewed 11 May 2023

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10.0

Everything was great, car was new, explanation was clear …. I was satisfied with the service and price at half the big brand competitors.. However, it does take longer to get to the off site location and the process is longer than the big brand. So there is a reason why it’s lower in price.Reviewed 5 May 2023

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2.0

JUST A BAD JOKE. NEVER DO THIS!!!! The Website says a rental car costs 24$... after adding insurance at the car rental store they wanted over 80$ a day for their car!!!! And without telling the whole price they booked the car and withdrew the money from my card!!! It took about 30 minutes to cancel the booking and it costed 30$ in cancellation fee!!Reviewed 8 Apr. 2023

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4.0

Rates are very low to get you to the door and then sharply increase with add ons. Customer service number repeatedly went to voicemailReviewed 8 Apr. 2023

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2.0

This rental company is a scam. Absolutely nobody in the crowded rental office actually left with a car. This company survives off of credit card fraud. This is not a legitimate company and should not be listed on Kayak. I will stop using Kayak due to this experience.Reviewed 4 Apr. 2023

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10.0

Tania in check-in was amazing. She worked carefully to help me with understanding the paperwork, etc. Phil in car rental return was also wonderful. He made sure I was safe as LA had slippery sidewalks and ramps due to the massive rain storms. Thank you to Phil and Tania !!!!Reviewed 23 Mar. 2023

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2.0

This is a scam! Bait-and-switch. Buried deep in terms and conditions you can see they do not accept and credit card insurance, nor that from any other country. No other rental car company - dealing with normal autos) - is this true in the US. They also do not accept insurance booked through a third-party platform (including Kayak's own offered insurance). By the time I was aware of this, I had no other options for a rental vehicle, and paid double the cost for my rental vehicle from the advertised rate (despite willing to show proof of my current insurance coverage from Canada which is $2 million liability). The service was also horrible - requiring 1.5 hours to get my car. The staff was rude, unfriendly, and I witnessed 2 other parties have issues while I was there. The staff was making fun of customers about others in Spanish (despite it being clear most can hear and undderstand what was being said). This was the worst experience in my life ever renting a vehicle.Reviewed 10 Mar. 2023

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6.0

When you rent from U-Save they require you to show your proof of liability and collision coverage. With most rental companies you list the information, U-Save would not rent the car until the proof of coverage was shown. As a whole that is not an issue, HOWEVER, they do not tell you this up front resulting in not having the documents available. Also U-SAVE will not allow you to use your credit card as a primary insurance which is a benefit of some credit cards.Reviewed 1 Mar. 2023

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2.0

The agency was not open when I arrived 96pm), so I had to make other arrangements that took time and cost me more.Reviewed 24 Feb. 2023

review from

6.4

Hidden TermsPros:The car was new and clean.Cons:They rely on Carrentals.com which has a horrible customer service experience. I wanted to adjust my booking, but Carrentals.com insisted that U-SAVE policy would not allow it unless I booked another car with them. When I arrived to pick up my car, U-SAVE mandated that I purchase third party liability insurance from them as they don't accept Canadian or international insurance coverage. This consequently raised the cost of my rental by another $250. I will not use them again.Reviewed 5 Sep. 2017

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• How much does it cost to rent a car from U-Save in Los Angeles?

  On average a rental car from U-Save in Los Angeles costs C$ 44 per day.

• What is the most popular rental car from U-Save in Los Angeles?

  Economy (Chevrolet Sonic Sedan or similar) is the most frequently booked rental car type from U-Save in Los Angeles.

• How many car rental locations does U-Save have in Los Angeles?

  U-Save has 2 rental locations in Los Angeles. Take a look at our U-Save rental location map to find the best rental cars near you.

• Does U-Save have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does U-Save offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes