Book NU Car car rentals in Los Angeles

Reviews for NU Car in Los Angeles

Recent reviews

Traveler rating

Wonderful

16

Very good

10

Good

0

Okay

9

Fair

1

Mediocre

0

Poor

65

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car was cleangreat experience

car availableliability insurance

dirty carnever use

get the carrental place

2.0

I was forced to pay excessive insurance cost not clearly explained.Reviewed 24 Jun 2024

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2.0

They denied the rental beacause I Live in California. This was not part of the Terms and Conditions. No restriction was given when making the reservation. I was left stranded without a car and I had to pay 6 times what I paid on this reservation to get a car.Reviewed 23 Jun 2024

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6.0

The wait to get our car was 2+ hours long. Car smelled like cigarettes. Paid $70 USD for a full tank of gas and only got it about 3/4 full (I have a picture). The insurance coverage part was confusing as there was not really any info re- coverage while I was booking the car online, so it was a bit of a shock to have to pay over $400 USD the day of just for car insurance. I would have looked at other car rentals if I had known. Would not recommend and will not be using NU Car Rentals for further trips.Reviewed 13 Jun 2024

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2.0

Never even got the car - no shuttle available. Said I had to take a shuttle to the shuttle. 0/5Reviewed 10 Jun 2024

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10.0

A Car is a car. It was clean and nice. Pricing was normal. It was your people. Kind. Friendly. Considerate.Reviewed 10 Mar 2024

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2.0

Process of getting shuttle etc is not clear. Also they ran out of cars for non prepaid reservations.Reviewed 22 Feb 2024

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4.0

Stay open after 4:30 pm or clearly state that they close early, its not fully refundable and your screwed if your flight is delayed... Having a real customer service department instead of "AI" text back would be nice. I have rented there before and had great experience, before 4:30pm....Reviewed 17 Jan 2024

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2.0

Bait and switch. Reservation was for $5 a day. NU car said I arrived late so had to pay an “upgrade” fee. Knew it was too good to be true.Reviewed 17 Dec 2023

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4.0

Finding the pick up location at LAX was confusing. It is not where the other rental car pick shuttles are located. Once at the Westin, the line to check-in took forever and then I was rudely told they have no more cars in the class I reserved and blamed it on the third party vendors for over selling. I could either pay extra to get a car or they would cancel my reservation. The car was clean. The electronics in the car were a little sketchy. The car would connect and disconnect from apple car play constantly to the point where it was unsafe to use. Upon return I left my jacket in the car. I have called, texted, emailed. No response. Nu is impossible to get a hold of. Even when I had a question about pick up location and texted the number they suggested, 2 weeks later, still no response. I would never use this company again.Reviewed 20 Nov 2023

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4.0

I liked the car and the quickness, friendliness, and easy of the workers in the garage who checked it out and in. The communications about how to get from airport to hotel were misleading and unhelpful. 1. Instructed to take shuttle from LAX to Westin hotel, I went to the "rental car shuttle" line outside the airport and waited well over a half hour while no NU Car shuttle came by. 2. Instructed by my printed rental confirmation to "call" an (818) # for assistance, I did. Got a recorded message that this number did not take call, only texts. 3. Text reply directed me (and at least a dozen other customers) to a different line to board a Metro bus that we could have been on much earlier. 4. Bus dropped us a remote lot to wait for a NU Car shuttle to hotel. Another long wait. 5. Two of the others with whom I was waiting (but not all of us) got a text that the pickup van or car was not working. 6. We all wound up hiking to the hotel. (relieved that none of us had more luggage than we could carry or tow, and that the weather was warm and dry)Reviewed 20 Nov 2023

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10.0

I have zero complaints. Easy pick up. Car was great.Reviewed 16 Nov 2023

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2.0

Better pick up service from the airport, had to take a transit but to a parking lot then be picked up by NU car rental van. They don't except phone calls for pick up it was all done through texting which was very slow. Had waived insurance but was added since I didn't have my insurance card for proof of coverage on rental. I didn't see that the insurance card was required in any of the documentation when we booked online. This added an extra $100.00 to our rental that we were not expecting. There were no places to park the vehicle when we returned it. We were not able to get in touch with anyone to get us a shuttle back to the airport. The hotel was kind enough to let us use their shuttle service to the airport at no charge. Will defiantly NOT be using priceline or NU Car Rentals for any future rentals we need. I still have not recieved any sort of correspondence from NU Car asking how our experience was. I have used Kayak previously and have been very happy with our experience.Reviewed 10 Oct 2023

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• Where is the best pickup location for NU Car car rentals in Los Angeles?

  The only available NU Car pickup location is at Los Angeles International Airport (LAX), which is the most convenient choice for those flying into town. The rental desk is located off-site in the lobby of the Westin Hotel, which you can reach via a free shuttle. To access the shuttle, leave the baggage claim area and head to the Red Zone HOTEL shuttle section. There, you can board the Westin LAX shuttle bus. Renting from this location gives you unlimited miles, provided that you are an out-of-town guest. Local renters may be subject to different mileage limits.

• What different car rental amenities are available at NU Car in Los Angeles?

  NU Car offers a range of amenities to enhance your travel experience. They provide a wide range of well-maintained vehicles, including economy, luxury, and SUV options. Amenities like GPS navigation systems, child safety seats, and unlimited mileage make for seamless journeys. NU Car also offers flexible rental periods and convenient pickup/drop-off locations, making it easy to fit your schedule. With competitive rates and exceptional customer service, NU Car creates a seamless and enjoyable rental experience for everyone.

• Where are the best places to park NU Car car rentals in Los Angeles?

  The best places to park in Los Angeles depend on which part of town you’re visiting as the city is very spread out. In popular areas like Santa Monica or Hollywood, parking garages are available and will be your best bet. Visitors to downtown LA can use structures near major attractions, or opt for metered street parking. Expansive lots or street parking are suitable for events at the Dodger Stadium. Many residential neighborhoods have free street parking but pay close attention to the posted regulations to avoid getting parking tickets.

• How much does it cost to rent a car from NU Car in Los Angeles?

  On average a rental car from NU Car in Los Angeles costs C$ 48 per day.

• What is the most popular rental car from NU Car in Los Angeles?

  Intermediate (Toyota Corolla or similar) is the most frequently booked rental car type from NU Car in Los Angeles.

• How many car rental locations does NU Car have in Los Angeles?

  NU Car has 1 rental location in Los Angeles. Take a look at our NU Car rental location map to find the best rental cars near you.

• Does NU Car have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does NU Car offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes