Guest Reviews
Overall Rating
6.6
Good
Based on 567 reviews
Overall
6.4
Cleanliness
6.8
Comfort
6.9
Pickup/Dropoff
6.1
Value for money
6.6
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Budget car rental prices in Los Angeles
| Economy | C$37/day |
| Compact | C$40/day |
| Intermediate | C$42/day |
| Standard | C$45/day |
| Full-size | C$71/day |
| SUV | C$86/day |
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent Reviews
- All reviews
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- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
car was great
great car
return the car
car available
took minutes
great service
great experience
friendly staff
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10.0
Pros: Car was great
Cons: Tire pressure gauge was on.
review from
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8.8
Prompt efficient friendly arrival agent
Pros: Quick and easy drop off and shuttle
Cons: Dro off neighborhood is extremely congested
review from
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10.0
Great
Pros: Quick, they gave me a better car than what I had paid for.
Cons: I wish they had drop-off service after returning the car
review from
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4.0
Cons: Employees
review from
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2.0
Misinformation and long wait
Cons: We called ahead and asked about renting car seats and were told it’d be $14 each for the entire rental. After landing in LAX and waiting an hour in the budget line we were told that it’d be $14/day for our nine day rental. I called budget and was told it’d be $70 each for the entire rental, and when I talked to the representative about how we’re being told different numbers he said there was nothing he could do about it and hung up. The people at budget gave us one car seat for fee and charged us full price for the other - $126. If we would have known how much of a hassle Budget was going to be we would have brought our own car seats and used another service.
review from
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2.0
There were 58 reservations ahead of me in line
Cons: When I arrived at the LAX Budget rental location, I was number 222 and they were on 164. The poor person manning the stand to give out the numbers said this was a common occurrence with Budget in the summer. The place was mobbed, with at least 100 people trying to find shade in which to wait. It was hot. After a 45 minute wait, with at least 25 reservations still ahead of me, I canceled mine, reserved with Enterprise from a city location, and caught a Lyft. Budget needs more employees.
review from
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2.0
Cons: The shuttles never came, no one answered their phone.
review from
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8.4
Always check the interior of the car for damage/filth
Cons: Before leaving the car rental I noted the numerous scratches on the exterior of the car on the form provided for that. After leaving the car rental location, when stopped for food I noticed that the back of the front passenger seat had gum stuck to it. I was annoyed that the rental agency had not cleaned it before renting it to me, so to avoid being held responsible for it, I had to clean off the gum before returning it.
review from
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4.4
Pros: Good value for money
Cons: Pickup at Lax was terrible. Took way to long for the vehicle. The car was dirty
review from
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2.0
Cons: Budget cancelled my rental because they had no cars. I had to pay fifty dollars extra to rent from another company. very dissatisfied.
review from
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2.0
Cons: Did not drop off with Budget in LAX. See above comments.
review from
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2.0
Wrong Location
Pros: nothing
Cons: Wrong location, had thought airport location but instead was downtown location and location that was booked for didn’t have vehicle either
review from
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10.0
Pros: Car was great
Cons: Tire pressure gauge was on.
review from
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8.8
Prompt efficient friendly arrival agent
Pros: Quick and easy drop off and shuttle
Cons: Dro off neighborhood is extremely congested
review from
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10.0
Great
Pros: Quick, they gave me a better car than what I had paid for.
Cons: I wish they had drop-off service after returning the car
review from
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4.0
Cons: Employees
review from
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2.0
Misinformation and long wait
Cons: We called ahead and asked about renting car seats and were told it’d be $14 each for the entire rental. After landing in LAX and waiting an hour in the budget line we were told that it’d be $14/day for our nine day rental. I called budget and was told it’d be $70 each for the entire rental, and when I talked to the representative about how we’re being told different numbers he said there was nothing he could do about it and hung up. The people at budget gave us one car seat for fee and charged us full price for the other - $126. If we would have known how much of a hassle Budget was going to be we would have brought our own car seats and used another service.
review from
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2.0
There were 58 reservations ahead of me in line
Cons: When I arrived at the LAX Budget rental location, I was number 222 and they were on 164. The poor person manning the stand to give out the numbers said this was a common occurrence with Budget in the summer. The place was mobbed, with at least 100 people trying to find shade in which to wait. It was hot. After a 45 minute wait, with at least 25 reservations still ahead of me, I canceled mine, reserved with Enterprise from a city location, and caught a Lyft. Budget needs more employees.
review from
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2.0
Cons: The shuttles never came, no one answered their phone.
review from
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4.4
Pros: Good value for money
Cons: Pickup at Lax was terrible. Took way to long for the vehicle. The car was dirty
review from
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2.0
Cons: Budget cancelled my rental because they had no cars. I had to pay fifty dollars extra to rent from another company. very dissatisfied.
review from
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2.0
Cons: Did not drop off with Budget in LAX. See above comments.
review from
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2.0
Wrong Location
Pros: nothing
Cons: Wrong location, had thought airport location but instead was downtown location and location that was booked for didn’t have vehicle either
review from
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Where can I find Budget car rentals in Los Angeles?
800 North Alameda Street, Budget car rentals
