Book Airport Van car rentals in Los Angeles

Reviews for Airport Van in Los Angeles

Recent reviews

Traveler rating

Wonderful

9

Very good

5

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

34

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friendly staffpick up and drop

2.0

9 year old van with over 100k miles. Every exterior panel was damaged, interior was stained and missing several pieces. Checking in was a battle as they refused to allow me to use my own insurance, spent 30 minutes on an international call to prove it. While it was the cheapest van at lax I’d probably splurge a few dollars more and get a better van next time.Reviewed 20 Sep. 2023

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4.0

When van was purchased there was no disclosure that additional insurance would be needed.Reviewed 11 Sep. 2023

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4.0

After hours Drop off was a nightmare. The parking lot to drop off our car was completely full as well as the parking garage next to it. The area reserved for AVR was roped off and we were unable to put our car in the proper lot. Tried numerous times to call customer service however, no one picks up and they want you to leave a voicemail. After half hour someone finally came out to leave the hotel, and we were able to snag a space. certainly not a pleasant experience when you can find no place to leave your rental and you have a flight to catch. Definitely need an after hours answering service.Reviewed 11 Sep. 2023

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6.0

The staff was nice, the hidden fees were not and also my fuel level was given to me at less than a quarter and the contract that was emailed to me Dias it was given full, so I had to pay even more to fill the gas. Too many hidden fees, as well as the fact that I signed up for unlimited miles on Kayak and Airport van gave me limited miles. If this was the case I would have book with someone else. This feels like a scam. I am not pleased and am very disappointed in the character and ethics of the company.Reviewed 5 Aug. 2023

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2.0

Van was big enough for our party of 8 and luggage. However, the van was clearly dated. The van had stains on the seats, the air conditioning did not work reliably, the wind shield fluid was empty. We had a great time in our trip despite the van.Reviewed 3 Aug. 2023

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8.0

Finding pickup location was not as easy and when we tried to call, no one ever answered. Luckily an airport employee helped us find the correct pick up location. Once we got to correct location, everything else was nice and pleasant.Reviewed 29 Jul. 2023

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2.0

The company has poor service , I would not recommend any one to rent a van with them . I will never do it again . They are not honest , they have hidden charges .Reviewed 29 Apr. 2023

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10.0

So glad we found AVR. Every other rental car company at LAX was fully sold out. We rented a Chrysler Pacifica. No wait and no line at the counter - easy to find inside the Four Points hotel. We also rented a car seat (slightly dirty but they wiped it down for us). Liked how you return the vehicle on empty. Drop off a breeze too (no line). Overall 10/10 would highly recommend if you need a minivan or larger.Reviewed 17 Apr. 2023

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2.0

AVR canceled my van reservation because I was over two hours late in picking up after the time I originally selected when I booked. I showed up after hours (5:45pm) to a dark service desk and two other confused and angry customers trying to get the vehicles they reserved too. AVR has awful communication! The 2 hour policy is buried deep in their info and took time to find even when looking for it. There was no phone call, text, or email before cancelling. It’s an awful policy when serving people who are commonly delayed by flights!Reviewed 14 Apr. 2023

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2.0

Not following the agreementReviewed 9 Apr. 2023

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2.0

No communication on how to get to the pick-up location. AVR didn’t warn me they would change the hours for drop-off or where to put the vehicle once I got back to Four Points.Reviewed 6 Apr. 2023

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2.0

Business was closed during scheduled pickup timeReviewed 30 Mar. 2023

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• What are the best pick-up locations for Airport Van car rentals in Los Angeles?

  If you're flying into Los Angeles through Los Angeles International Airport (LAX), the best place to pick up your rental car is at the airport’s Remote Rental Car Depot. The company will organize a pickup inside the airport so that you don't have to go looking for a rental car. An Airport Van representative will meet you at the Remote Rental Car Depot, which is located at the intersection of Airport and Century Boulevards. You can wait at the PINK LAX Shuttle sign that is located on the Arivers level of the terminal.

• Which advantages come with renting from Airport Van in Los Angeles?

  You may want to consider Airport Van car rentals in Los Angeles if you're looking for reliable car rental services. The company is popular with its contactless rental options. You can book and pay for your rental car online, and then simply pick up the keys from a designated spot without any paperwork. They also provide additional equipment, such as a GPS system, so you can easily navigate your way around Los Angeles. Importantly, Airport Van has a number of wheelchair-accessible vans, so travellers with limited mobility can still enjoy the convenience of renting a car.

• Where can I park my Airport Van rental car in Los Angeles?

  Meter parking is a great option for short-term parking in Los Angeles. You can usually find a spot within a few blocks on the streets, and the rates are reasonable. Additionally, there is the free street parking that is common in suburbs and some urban areas with less commercial activity. Then there is valet parking, a great option provided by hotels, malls, or restaurants. Their parking charges may not differ too much from the metered parking offered elsewhere. 

• Has the Airport Van rental car policy in Los Angeles changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Airport Van will continually update its policies accordingly. Please contact Airport Van directly for the latest information. You can find up-to-date information on the coronavirus response of Airport Van here: Coronavirus (COVID-19) update from Airport Van

• How much does it cost to rent a car from Airport Van in Los Angeles?

  On average a rental car from Airport Van in Los Angeles costs C$ 51 per day.

• What is the most popular rental car from Airport Van in Los Angeles?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Airport Van in Los Angeles.

• How many car rental locations does Airport Van have in Los Angeles?

  Airport Van has 3 rental locations in Los Angeles. Take a look at our Airport Van rental location map to find the best rental cars near you.

• Does Airport Van have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Airport Van offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes