Book Airport Van car rentals in Los Angeles

Wrong Van

Pros: Sales Lady Liz was very helpful.

Cons: Took us 4 hours to get the right van. First van given which was the right van has license plate expiring in a couple of days. Next van the 15 passenger van we have requested was just a dirty & lots of missing items. Bent rear doors, missing gas caps which I repeatedly said it's not safe to drive & maybe possible for gas theft. The policy of no smoking the van smelled like cigarette smoke, cover vents were missing, inside was just filthy. We were forced to drive van for there wasn't any other available & it was getting late for an hour drive back home. During a short drive it was just noisy like driving in speed with an open window.Closed & Rechecked all doors & windows, still loud noise present. Returned van to get another van & jalthough late we were not leaving till we get a better van. Gave us a GMC 15 passenger van which is what we didn't request, but settled again just to get back home to get rested for an early trip to vegas. again took hours to get a van. Unlimited miles was deceiving has a separate terms stating if driver leaves 100 miles from the rental office it's unlimited other than that it's a $50. each 100 miles over. Returning the van was no problem &ad a good service. we were out of the office fast enough & had a good service.

Pros: Price

Cons: Getting picked up at the airport is very confusing and frustrating.

Not so clean

Pros: Price was cheap for 7 seater van at $75usd per day Staff was friendly

Cons: Van was smelly Hard to find airport shuttle to the van rental

Horrible

Pros: I didn’t like anything about the services at all.

Cons: They gave me a price before pick up and when I arrived they tried to charge me almost triple the price I agreeed to.

Cons: No pick up shuttle at LAX. Must take a city bus to get there. Had to take a 20 Can to the location. Location was dumpy.

Impossible to find the shuttle and useless add ons

Pros: Staff was friendly and the van was reliable, clean and new!

Cons: Van did not have Bluetooth as advertised, it was impossible to find the shuttle from the airport so we had to Uber, staff seemed overwhelmed by just a few customers, and the van rental location seemed dirty and unkept. Additionally we “upgraded our van” for an additional $20/day and the van we got looked exactly like all the other vans we were going to get. Literally could not tell it apart from the entire fleet... felt lied to.