Find reviews that mention:
10.0
It was fine. I liked that they did not press me for more but they did offer me a larger car as an “upgrade” but small when gas is so much is the upgrade.Reviewed 23 Sep. 2023
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2.0
The sales agent forced me to upgrade the car saying that the car I had rented was no longer available and I would have to wait for who knows how long unless I upgraded. There was an entire line behind me that would also have to wait for cars unless they upgraded? The woman next to me I later found out got a small car like she rented from another agent. The whole experience was sketch….lots of angry people leaving.Reviewed 19 Sep. 2023
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8.0
Took way to long to pick up a car I reserved. I waited in line 1 1/2 hours behind 17 people. They were busy, it was hot but HOUR AND HALF. Drop directions emailed to me told me to drive around rear of garage to return vehicle, the gate was closed and the attendant told me to drive around the front entrance go back around the block only to be misguided by sign, took min to drop off.Reviewed 12 Sep. 2023
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8.0
15 minute walk from LAX, there isn't a shuttle. Great price and no hidden charges.Reviewed 9 Sep. 2023
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10.0
Very pleased with my experience at Midway and will definitely rent from them again. The team was friendly and efficient. The price was great. The only downside is having to take the bus to the van to arrive at pickup. Going back to LAX on shuttle was easy and quick.Reviewed 9 Sep. 2023
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2.0
It was horrible. They don’t accept debit cards and require a 300.00 deposit. Ultimately I did not get a rental and want my money back.Reviewed 8 Sep. 2023
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6.0
Kayak did not forward my reservation to Midway. Came close to not getting a car! BAD !!!Reviewed 7 Sep. 2023
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2.0
The wait to pick up the car was horrible. More than a 2 hr wait. There was an estimated 20 minute check in per renter. The staff was unpleasant. I think that training and counseling could produce a more competent and courteous staff.Reviewed 6 Sep. 2023
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10.0
There was a long line waiting for check in, but people working were patient and professional and moved the queue efficiently.Reviewed 31 Aug. 2023
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10.0
Midway were great but did not have the booking made through Kayak.... They helped us out anyway. Apparently this is not the first time a Kayak booking was not on their system.Reviewed 29 Aug. 2023
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10.0
Midway does not specify in its initial email that it requires two forms of picture identification. I had to manage to go back home, pick a second form of picture ID beside my driver licence, and go back to the Midway office before it would close. I belive they have been victims of fraud and car theft. Nonetheless, it was stressful on me to return on time, within 1 hour of my original reservation time.Reviewed 28 Aug. 2023
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10.0
Process was easy & efficient. Car was clean & they gave us the car that was promised.Reviewed 22 Aug. 2023
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