Book NU Car car rentals at Los Angeles Airport

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Wonderful

14

Very good

8

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Okay

6

Fair

1

Mediocre

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Poor

55

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4.0

Finding the pick up location at LAX was confusing. It is not where the other rental car pick shuttles are located. Once at the Westin, the line to check-in took forever and then I was rudely told they have no more cars in the class I reserved and blamed it on the third party vendors for over selling. I could either pay extra to get a car or they would cancel my reservation. The car was clean. The electronics in the car were a little sketchy. The car would connect and disconnect from apple car play constantly to the point where it was unsafe to use. Upon return I left my jacket in the car. I have called, texted, emailed. No response. Nu is impossible to get a hold of. Even when I had a question about pick up location and texted the number they suggested, 2 weeks later, still no response. I would never use this company again.Reviewed 20 Nov. 2023

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4.0

I liked the car and the quickness, friendliness, and easy of the workers in the garage who checked it out and in. The communications about how to get from airport to hotel were misleading and unhelpful. 1. Instructed to take shuttle from LAX to Westin hotel, I went to the "rental car shuttle" line outside the airport and waited well over a half hour while no NU Car shuttle came by. 2. Instructed by my printed rental confirmation to "call" an (818) # for assistance, I did. Got a recorded message that this number did not take call, only texts. 3. Text reply directed me (and at least a dozen other customers) to a different line to board a Metro bus that we could have been on much earlier. 4. Bus dropped us a remote lot to wait for a NU Car shuttle to hotel. Another long wait. 5. Two of the others with whom I was waiting (but not all of us) got a text that the pickup van or car was not working. 6. We all wound up hiking to the hotel. (relieved that none of us had more luggage than we could carry or tow, and that the weather was warm and dry)Reviewed 20 Nov. 2023

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10.0

I have zero complaints. Easy pick up. Car was great.Reviewed 16 Nov. 2023

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2.0

Better pick up service from the airport, had to take a transit but to a parking lot then be picked up by NU car rental van. They don't except phone calls for pick up it was all done through texting which was very slow. Had waived insurance but was added since I didn't have my insurance card for proof of coverage on rental. I didn't see that the insurance card was required in any of the documentation when we booked online. This added an extra $100.00 to our rental that we were not expecting. There were no places to park the vehicle when we returned it. We were not able to get in touch with anyone to get us a shuttle back to the airport. The hotel was kind enough to let us use their shuttle service to the airport at no charge. Will defiantly NOT be using priceline or NU Car Rentals for any future rentals we need. I still have not recieved any sort of correspondence from NU Car asking how our experience was. I have used Kayak previously and have been very happy with our experience.Reviewed 10 Oct. 2023

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10.0

Very easy pickup and drop off. Shuttle to and from airport is easy. Price is good.Reviewed 16 Jun. 2023

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2.0

Renting with NU Cars felt like renting with scammers. They treat you like they are hiding something when they cannot explain where the extra 160$ charge comes from. They called it „upgrade“ cost although I didnt ask for it and they gave me a lesser car. A Toyota instead of a Dodge Charger. If I hadnt been lucky with the key keeper guy I would have no choice but take the Toyota. When I protested and said that this is against my contract they just said well we can cancel you and good luck with finding a rental car now. Never again.Reviewed 19 Mar. 2023

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2.0

Be aware of insurance and additional coverage they won’t let you get the car unless you buy all the insurance coverage they make you think you Must have. Even though I showed them I am covered for rental under my car insurance $119.89 charge I didn’t need.Reviewed 18 Mar. 2023

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2.0

The woman who attended us was so rude. She was chewing a gum while talking to us and gave away our car which we already paid days before our arrival. We had to pay an extra $80 since they gave us a bigger car also we were late because our flight got delayed. It was out of our control. It’s ridiculous that they gave away our car which we paid already thinking that it will be reserved since it was paid already. Very poor service and bad policy. I wish we read the reviews earlier. Don’t rent a car here.Reviewed 18 Mar. 2023

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10.0

Pick-up in LA was a breeze and I was out the door in 10 minutes. Drop off was just as swift in San Diego. Only downside is I have to wait 3 days for my deposit. Other than that, it was a really good experience!Reviewed 24 Jun. 2021

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10.0

Pros:Firendly staff. Fast service.Cons:That you can't reach anybody about the car after you leave the car place.Reviewed 16 Apr. 2021

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2.0

Pros:The one staff member was yelling at everyone about being alone. Customers were upset about her attitude and the long wait. I asked how long most people had been waiting and it was over an hour just to get the the front desk. Being on a time schedule I went to the front counter and asked if there was a problem with reservations and if there would actually be a hour wait. The clerk then yelled at me and told me I could cancel my car but would receive no refund. I chose to leave and go to another rental car place and loose my money.Cons:Everything including a refund.Reviewed 16 Apr. 2021

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6.0

Cons:Car availabilityReviewed 31 Mar. 2021

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• How much does it cost to rent a car from NU Car at Los Angeles Airport?

  On average a rental car from NU Car at Los Angeles Airport costs C$ 53 per day.

• What is the most popular rental car from NU Car at Los Angeles Airport?

  Intermediate (Class Intermediate SUV or similar) is the most frequently booked rental car type from NU Car at Los Angeles Airport.

• Where can I find NU Car car rentals at Los Angeles Airport?

  5400 West Century Boulevard is the closest NU Car rental location to Los Angeles Airport. The telephone number for this location is +1 310 665 9025.

• Does NU Car offer shuttle or airport pick-up services from Los Angeles Airport (LAX)?

  Yes