Book Thrifty car rentals in Orlando

Reviews for Thrifty in Orlando

Recent reviews

Traveler rating

Wonderful

37

Very good

39

Good

6

Okay

42

Fair

4

Mediocre

0

Poor

213

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get the carcustomer service

car availablenever rent

car was cleanper day

friendly staffpick up and drop

great price

6.0

1/2 waiting in line at the counter to finalize paperwork to get the car. tried the app while waiting and it did not work properly. Pick-up time was too long.Reviewed 6 Dec. 2023

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2.0

Car was comfortable to drive Car was not ready when we got there, We had to wait for an 1 hour or so after a very long flight. Staff was not friendly, actually they were rude. Car was not cleaned out when we finally got the car.Reviewed 5 Dec. 2023

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2.0

No cars available. Staff tried to upsell me despite there being no cars available. No one was working behind the computer in the lot to help.Reviewed 25 Nov. 2023

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2.0

My wife and I travelled from Ireland to Florida three weeks ago. We made our reservation through Hertz a week before we travelled, and were told multiple times by multiple people that everything was fine. Fast forward to arrival in Florida, and we were denied our reservation due to a technicality that none had mentioned in our initial booking. Instead of kindness and empathy, we were treated with a cold and indifferent 'sorry, it's the system, nothing we can do, have a nice day and good luck'. To add insult to injury, our booking was given away to another customer right there in front of us. No tact or consideration. Our metaphorical a***s were saved by another company that was able to work with us and our situation, and to *them*, we are grateful.Reviewed 20 Nov. 2023

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4.0

Wipers were badly worn and streaking. Wiper fluid was empty on pickup. Garbage in back of seats and in bottom of cup holder. Bad clunk from drivers front wheel area at highway speeds. Expected more for what I paid...Reviewed 16 Nov. 2023

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10.0

PickReviewed 25 Oct. 2023

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8.0

Thrifty was great! Our only concerns were as follows: 1) the line to pickup was very long compared to all the other rental companies 2) the rep at the counter spoke softly and didn't do a good job explaining what we were paying for Other than that, prices were good, rep was friendly, the vehicle was wonderful, and we would definitely book again.Reviewed 22 Oct. 2023

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2.0

Change the negotiated price charging an extra USD 15 for a “mandatory” 3rd party insuranceReviewed 17 Oct. 2023

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4.0

It has hidden costs that become double when you drop off the car. too expensiveReviewed 10 Oct. 2023

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2.0

After a long wait which is understandable the counter person seemed annoyed with our questions in regard to the insurance we prepaid for and never accuratly answered our questions but she sure made her annoyance with us perfectly clear. After leaving her we went to the garage to select a car and drove it into the exit line only to find the tire low pressure light was lit and had to return the car swap our luggage and wind up in a much longer long line. The final insult is when we finally reached the gate the woman in the booth who was engaged in a personal phone call on her cell phone barely acknowledged us said not even a single word to us as she took our paperwork and opened the gate. I cannot imagine a more unprofessional or annoying transaction could be possible, what is the point of prepaying for insurance to be told it is not covered and recieve no reason why?Reviewed 9 Oct. 2023

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4.0

Waited over 1.5 hours at the desk in the airport to get the car. The desk clerk was downright ignorant and rude to me. I was charged an addition $366 (US) due to unknown / hidden costs not explained on Kayak website. Then waited an addition 2.25 hours in the parking garage to get a vehicle. It was hot, late at night (2:45 am) and the garage had cockroaches. The company’s YOUNG parking garage clerk was delivering the message “there’s no cars available” when it should have been a manager. I stood in line with approximately 10-12 other groups/families that night who were also frustrated, angry, over heated and extremely tired/exhausted from travelling and waiting on Thrifty service for their vehicle. I will never rent from Thrifty car rental again and I will be weary of ever booking through Kayak again in the future. I wasn’t expecting to pay double the advertised cost.Reviewed 2 Oct. 2023

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2.0

Hidden chargesReviewed 30 Sep. 2023

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• Can I pick up a Thrifty car rental anytime in Orlando, FL?

  The Thrifty rental desk at Orlando International Airport (MCO) is open 24/7. The second rental office, located near the Holiday Inn Resort, Lake Buena Vista, operates daily from 8:00 am to 05:00 pm. The third location, not far from Holiday Inn Resort, is the Kissimmee Thrifty on W Irlo Bronson Memorial highway- it opens at 08:00 am and closes at 05:00 pm every Monday through Friday. You'll also find the agents from 08:00 am to 12:00 pm on Saturday and Sunday. Lastly, the downtown location at Crowne Plaza Hotel opens Monday through Friday (10:00 am - 03:00 pm), Saturdays (09:00 am - 12:00 pm), and Sundays (10:00 am - 04:00 pm).

• What payment methods are acceptable for Thrifty car rentals in Orlando?

  You can settle your rental charges with a major debit/credit card at any Thrifty location in Orlando, FL. Ensure it's a physical card, not a key ring credit card or an electronic card/e-wallet at the pick-up point. Thrifty will secure an authorized credit card hold to cover the estimated amount, plus an extra deposit fee. With a temporary hold on your credit card, you'll only access the funds once Thrifty deducts the rental price. The acceptable debit cards include Visa, American Express, MasterCard, Union Pay, Discover, Diners Club, Carte Blanche, and JCB.

• Are younger drivers allowed to drive rental cars in Orlando, and does Thrifty charge more?

  The minimum age to rent a car in Orlando is 21. Thrifty accepts drivers under 25 years as the main drivers, even without the company of an older adult. The requirements include a valid driver's license and a proper credit or debit card with names matching those on the DL. In addition to the standard rate, they pay a young renter fee at the end of the rental period. If you list an additional driver aged between 20 and 24 years, they will be subject to a surcharge known as an underage driver's fee. The fee is charged per day and is payable upon the return of the vehicle. Thrifty surcharges younger drivers because they believe they are more likely to cause accidents. 

• How much does it cost to rent a car from Thrifty in Orlando?

  On average a rental car from Thrifty in Orlando costs C$ 64 per day.

• What is the most popular rental car from Thrifty in Orlando?

  Economy (Volkswagen Polo or similar) is the most frequently booked rental car type from Thrifty in Orlando.

• How many car rental locations does Thrifty have in Orlando?

  Thrifty has 4 rental locations in Orlando. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Orlando airport (MCO)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Orlando airport (MCO)?

  Yes

• Does Thrifty have a car rental location at the airport: Orlando Sanford Intl airport (SFB)?

  No (According to our data)

• Does Thrifty offer shuttle or airport pick-up services from Orlando Sanford Intl airport (SFB)?

  Yes