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Pros: The seating in the 737 was comfortable.

Cons: This flight was booked as a connection through Atlanta on Delta. When I checked in (on the previous flight) was able to select seats or print a boarding pass for the Atlanta to Calgary leg.

Pros: Fair cost benefits

Pros: Boarding time. Flights on time

Cons: Amazing

Pros: Amazing crew. Very thankful my flight went smooth as I flew with my puppy.

Pros: Yes

Cons: Nothing

Pros: They were effective at boarding

Cons: My display monitor didn’t work

Pros: The flight was on time and arrived early with minimal difficulties

Cons: A crew member required several passengers including my girlfriend to check a bag that has routinely fit on all flights prior with even checking to see if it would actually fit at the gate

Cons: Crew was really inattentive and service was poor to say the least. Very disappointing business class experience.

Pros: Nothing

Cons: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.

Cons: poor customer service.

Pros: Nothing really

Cons: Late boarding, had to check the bag, had to wait forever when landed in the plane

Pros: Seats were fairly comfortable with decent leg room.

Cons: My biggest complaint is for the exhorbitant baggage fees—€100 for two bags is ridiculous. Also, one of the crew was rather testy with us when we first boarded (unprovoked), then came to us a few minutes later to say something nice to sort of make up for it.

Pros: Air Canada business class is superior comfort.

Cons: Baggage was left behind.

Pros: We didn’t crash.

Cons: Continue not to crash. Thank you.

Pros: Comfortable flight, good service.

Cons: The size and quantity of carry on luggage needs to be restricted. The actual size and number of pieces needs to be enforced. The serving of liquor to passengers should be better monitored.

Cons: the flight was 1.5 hours late in departing and there was no information provided regarding the delay

Pros: Great crew.

Cons: Audio didn't work very well

Cons: There was almost a 1 hour delay in boarding...there was no annoucement was so ever as to delay time frame expexted to board etc.Explanation was given when on the plane.

Pros: Direct flight, staff was courteous, priority checkin was worth it. Also the activity paid on the flight "dolphin encounter" was worh it.

Cons: Boarding delay of 50 min with no notice. We could have taken the kids to the restroom earlier, however we kept waiting as we thought that we'll board any minute. Aircraft looked dated, seats not too comfortable.

Pros: Nothing

Cons: Everything

Cons: huge delay

Pros: The crew was good.

Cons: Food.

Pros: Old plane so seat pitch was good

Cons: Maintenance issues meant a 2 hour delay where we stayed on the plane

Pros: Crew was friendly

Cons: Food was not good

Cons: I really like more legs room and comfort and crew member were very good and helpful. Regarding food I say it’s just ok.

Cons: They could improve the boarding process.

Cons: The flight attendants were quick with the pick up of drinks. I had only been served my drink for five minutes and they were already coming around to pick up trash.

Cons: I really like more legs room and comfort and crew member were very good and helpful. Regarding food I say it’s just ok.

Cons: Plane was FREEZING!!!

Pros: The flight was delayed several times due to bad weather in Tampa. The gate agent was good at explaining the problem and said it was the FAA that had put a ground stop in place. It was nice to be informed about what was going on.

Cons: The cabin was very noisy -- don't know if the AC fans were cranked up or what, but the constant roar made it difficult to converse with the crew about snack and drink choices.

Cons: It could have left on time or they could have told us they weren’t leaving and let us get some sleep.

Cons: Small Seating. Unable to pre-check in.

Pros: The check in process was wildly understaffed, which caused our flight to take off over an hour late. The staff allowed a severely intoxicated man on the plane, and wasted our time reseating him to the front, and allowing another man to get off the plane. The staff also did not quiet down outrageously loud passengers, and spent about half an hour confusing them about where their carry in luggage had to go.

Cons: Disorganized lines & boarding. Lost my baggage to due the previous issue. Planes feel very "economy" - cheap view screens, poor economy, many people couldn't fit in the seats (haven't seen that in years). Not even a cookie for a snack.

Pros: On time, comfortable and direct

Cons: Nothing

Pros: The seat was nice

Cons: Seat options could be better

Pros: Fast deplane. Friendly crew.

Cons: 2 plus hour delay.. Missed my ground transportation shuttle which meant more delay.

Pros: The crew was amazing. They were super friendly and attentive. Amazing service!

Pros: No turbulence.

Cons: Fees for luggage included just as it used to be !!!! 60 euros for a luggage is way toi ecpensive !!!!

Pros: Grateful Delta still has drink and snack service. Also grateful to still be able to bring a carry on on board. Good movie selections.

Pros: The booking in staff person was positive and friendly. I was disappointed that the system would not allow me to be placed on the upgrade list as a silver Velosity me mm ber partner to Delta.

Cons: Couldn't have been better

Pros: The entertainment system was good and they had free text messaging through the plane’s wifi network.

Cons: The plane stank. I was 3/4 in the back of the plane and there was a strong pee odor.