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Instead of telling the passengers that the inflight entertainment was not working, they said that they had rebooted the system and that it would take 30 minutes for it to come on line. The seat I was sitting in was broken as well.

It was a good experience and I will fly them again!

I did not make the flight and was not reimbursed for that flight but If I was able to make it, I am sure it would have been a good flight, all things considered. Thank you for asking me. Have a good day.

Over 2 1/2 hrs late. Missed my connection.

The flight was late. They did not tell us that there would be a delay until a few minutes before our take off time. When they finally did tell us there was a delay they said it would be 15 minutes. The flight ended up being an hour late. The lack of communication was very frustrating.

The experience was par for the course. No frills, no pleasantries, only water and juice on offer, but the A330 was great.

The trip from Kelowna to Vancouver was amazing. Quick very pleasant.

Air Canada accommodated me on an earlier flight saving me 3 hrs.

On time, smooth and amazing views of snow capped mountains.

Check-in agent in Kelowna was nice as were gate agents. The seats were fine even though we were in the back of the small plane. Flying in and out of Kelowna brought back memories of flights long ago: no jet ways and prop planes. It was nice they had a ramp rather than stairs.

Short flight so only water to drink and pretzels or cookies if desired.