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Cons: Delayed 2 hours

Cons: I asked to pay for a better seat prior to my flight from Kelowna to Edmonton and was told there wasn’t any. When we boarded the flight attendant moved a couple 10+ rows up for no charge.

Cons: Lavatory was too small

Cons: Super slow boarding and entertainment system didn't work

Pros: Nice plane, comfortable

Cons: We missed our runway and had to quickly ascend and retry. Disembarking the plane took 40 minutes due to the YYC skywalk being frozen. During this all communication with the passengers was minimal.

Pros: Crew member who made announcements at boarding was funny.

Cons: Flight delayed. When on board it’s a night flight. Kids are asleep so crew could be more mindful of that when making loud/screechy announcements. And noticed a few empty seats. None of them were an option when we did online check in.

Pros: Not much, other than it got us to our destination about 15 minutes ahead of schedule

Cons: The food on WestJet is atrocious when you purchase Plus seats. If you are on a flight less than 2.5 hrs you get cookies or pretzels and poor wine. If you are on a flight over 2.5 hrs you get some hot in a box. I had an egg and bacon fajita. The fajita was like warm cardboard.

Pros: Average

Cons: Two of the most important things to me in travelling by air are getting through security as quick it’s possible ie the priory line; and a lounge. Traveling and paying for Plus provides neither. Back to Air Canada Business Class or AC Rouge Premium. Going to have to pick up your game WestJet

Pros: We got stuck in a line up to check in and the line was over 2 hours long and by the time it was our turn, it was too close to departure ( an hour to go) and they wouldn’t let us board so we didn’t get to take our flight at all.

Pros: I booked Cathay pacific but they changed to China Southern without any notification.

Pros: Friendly crew. Professional.

Cons: Flight was three hours late (not because of weather). Pilots left seatbelt sign on during whole flight even though there was minimal turbulence.

Pros: The crew was ok and the service acceptable

Cons: The got us a terminal in Toronto (for connection flight to Montreal) which took us 1 hr and 10 mins to switch. It is Air Canada which is sabotaging this good airlline. Is it unacceptable and Air Canada Rouge service is worst. Never fly ever again with Air Canada. I will give another chance to WestJ

Cons: Missed my connection

Cons: Late departure. No a/c in plane for an hour on tarmac. People fainting

Cons: Flight was delayed 2 hours, then at the gate boarding didn’t start till 10 mins before take off. Took off almost an hour after the delayed take off time.

Cons: Delays left us in the plane for almost 1 1/2 hours before leaving Toronto.

Pros: No ability to change dates of flight.

Cons: Paying a charge to change flight

Plain Jane flight

Pros: This is a no frills flight that does not offer food or entertainment.

Cons: Seats are always uncomfortable as it is a smallplane

Cons: Our connecting flight did not exist because we had to drive to Calgary to catch our flight to Cancun due to mechanical problems in the plane. WestJet was incredibly unhelpful and getting any kind of refund from them for our troubles has been very difficult. The air was broken on the flight back.

Cons: very poor customer service boarding and in flight.

Cons: 1.5 hour late boarding