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Paid more for seats.

Pros: Pleasant Staff Great flight

Cons: that i paid to get a seat next to my brother and the plane was not full and people got to sit where they liked. it cost me more money for nothing.

Paid more out of pocket for nothing

Pros: Pleasant staff great flight

Cons: that i paid to get a seat next to my brother and the plane was not full and people got to sit where they liked. it cost me more money for nothing.

Double check in?

Pros: So now we check in on line. Check in at Terminal 2 Then at the gate the West Jet staff do repeats calls asking for people to check in. The shuttle from Terminal 2 to 3 seems unnecessary, especially with the set of stairs to bus shuttle. A bit dangerous to line up on stairs especially for the elderly managing bags etc. Lower price on checked bags and you will not have to do repeated call out for volunteers.

always great

Pros: westjet is the only way to go.

Best Overall Commercial Fight Experience for 1st time WestJet Flier

Pros: Purchasing on Kayak was easy AND saved me $60 over the WestJet website price (purchased less than 24 hrs before flight). WestJet checkin process quick & courteous (not common in Trinidad) and the technical aspects of the flight smooth. The BEST part was a last minute $86 upgrade to Premium. I had no idea it would be comparable to First Class; complete with roomy seating, beverages, breakfast, snacks and EXCELLENT customer service. The flight crew had a sense of humor (similar to SouthWest's approach to announcements), but it was their attentiveness and respect that blew this experience sky-high.