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Pros: seat was comfortable

Cons: be in time guys. Please.

My suitcase didn’t arrive with me. I hope they find it.

Pros: The two flights were fine, nice WestJet staff on the ground and in the air. But it will be very inconvenient if I don’t get my clothes, toiletries, and other things I need for my trip.

Cons: As I said, my suitcase (that I checked through yeti Paris) is missing....

Pros: Hated everything 10 hrs delay in flight and no assisstance provided by ground staff. Not recommended

Cons: Approachable Staff

Cons: Service is awful, they cancelled a flight and they reserved the wrong flight so we couldn't get to the destination. Had to change airline and extend our flight by 9 hours with our baby. Horrrrrrible experience. Staff didn't seem to care. They put everything on their supervisor and she tried to help

Cons: Lost bags

Pros: On-time flight, satisfactory crew.

Cons: Seat felt cramped (not helped by overweight guy next to me), plane was warm with very mediocre airflow, window seat was missing window.

Pros: The on-board crew were very friendly and helpful.

Cons: Boarding was terrible. One lady was very rude to people who are boarding. Also took quite a long time to board.

Cons: Can't rate this because I missed my connecting flight from LAX to SJC due to a Westjet mechanical issue.

Cons: Flight delayed due to a mechanical issue (replace a tire) from YYZ to LAX caused me to miss my connecting in LAX to SJC

Pros: Staff was nice.

Cons: Better communication in regards with mechanical issues.

Pros: Didn't see much of crew. Food was crazy expensive for what it was.

Cons: Better food for price, or an option to pre-book a proper meal at time of buying ticket. Plane was cold and no blankets.

Pros: We arrived where we wanted to go

Cons: Separated my son and I into middle seats. Made us sit on the tarmac for 30 minutes due a completely predictable issue. We should have been allowed to stay at the gate. Seating is horribly cramped. Less that friendly flight attendants. Arrived late on a red eye in perfect weather. Otherwise delightfu

Cons: Dinner service on the Calgary-London flight started very late and the cabin lights weren’t dimmed for several hours on this night flight.

Pros: I missed the connection.

Cons: Making my connection

Pros: Casual attitude.

Cons: better food option than a few dusty pretzels and a thimble of water.

Pros: Nothing to be completely honest

Cons: Airplane was old and dirty. Flight attendants were extremely rude and condescending. The plane arrived nearly 3 hours late. Boarded 30 minutes late waited on the tarmac for an additional 2 hours while they performed maintenance. They ran out of food for what was now an 8 hour flight. Starving!

Cons: I was not expecting to get on a full 8 hour flight with no meal unless I pay for it. Although the mistake on purchasing a flight without meal may come from my end, this logic of having to pay for a meal is not ideal whatsoever, this should never happen, especially when going on a 8 hour flight, meals should always be included regardless! never heard of this ever in my life of using westjet for 7 years , very disappointed.

Cons: We missed the connection between the two flights. They booked me for a flight the next morning. They did not provide voucher or reimbursement for food or lodging.

Pros: Seat was uncomfortable because of the head rest that is attached to the seat. However the staff and crew were friendly and helpful.

Cons: Better seats

Pros: The washrooms

Cons: Entertainment. There was none! The seats could have been more comfortable

Pros: The crew went out of his way to help us!

Cons: The landing was the worst I have ever experienced! Must be a student pilot or something! Been traveling for many years and never once vomit! I almost did in this flight! twice!!