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Pros: Not much.

Cons: The crew was either tired or not at it best; service was just ok. No smiles.

Pros: The crew was wonderful.

Cons: Food was passable. Confort was just OK for a 9h flight.

Cons: Delayed more than 2 hours

Cons: The delayed flight was an issue, this caused me to miss my connecting flight. Punctuality is very important to me and should be to your airline.

Cons: No power outlets at the seats? How old is this plane? As a Gold customer, I should I have had ever opportunity to try to fit my bag in an overhead before having it checked, not taken away from me. How come we haven’t used tech to know how much room is left?

Pros: Crew onboard was nice and helpful

Cons: No power outlets at my seat meant that my purchase of internet was pointless after my computer died and I couldn’t recharge it. My bag was checked despite being a priority Gold customer even though I pleaded with them to let me take my bag on board. When I got to my seat, there was plenty of room

Pros: Plane landed in one piece, which I very much like.

Cons: The plane was insufferably hot during the whole flight with AC that felt like a radiator was blowing gently on my head. F-

Pros: Great seats w no annoying entertainment console.

Cons: No complaints.

Cons: Still on plane an hour after arrival waiting for a bus to take us to terminal.

Cons: Delay luggage

Pros: Crew was not friendly and gathered in the rear galley complaining about their job and customers. The seat was not comfortable at all.

Cons: I was bumped off the flight due to weight restriction and moved to a flight 6 hours later, it only took me 4 hours to rent a car and drive home. I am a 210 lb 6ft tall male. I was not the reason for the plane being over weight, I was there before boarding took place they didn't ask and I didn't fly.

Cons: 3 of the crew Members were extremely rude... snarky remarks when asking very simple questions... We are supposed to have a good experience as a costumer. Not my fault the crew might be tired or having a bad day.

Cons: The flight was delayed for hours, and I am still trying to get to lax. All due to the pilots being too tired to fly, and due to maintenance. I would of appreciated checking into a hotel room a lot earlier than I did due to vague communication. I’m exhausted with only 2.5 hours of sleep.

Pros: The snacks.

Cons: This was the worst flight I've ever been on. Delayed 7 hours. Made it to deicing pad only to be told we needed to turn back to the gate due to technical issues. Kept being told 15 more minutes until departure.

Pros: That I was able to charge my phone and watch my own movies... That’s it

Cons: Better Temperature control

Pros: We landed safely

Cons: Boarding was delayed at least a 1/2 hour so arriving was late. My luggage never made it on the flight so I am hoping it gets me to tomorrow however no guarantees.

Cons: plane was too hot...AA needs to keep a lower temp and pump air through their plane...on a crowded flight like this was, claustrophobia set in. First time I ever experienced this.

Pros: It’s not like it used to be. U S based airlines lag behind their European and Asian counterparts

Cons: There’s always room for improvement. Too much to list here

Pros: The crew was great, efficient and professional.

Cons: My tv was broken and only played maximum volume.

Cons: Leave on time

Pros: A couple crew members were great and attentive. A couple seemed like they would’ve rather been anywhere else.

Cons: This plane is so outdated. For such a long flight, these days entertainment is everything. The movies got interrupted every time an announcement was made (as in the screens went black and never came back on only the sound) this happened to 3 movies! The “wifi” completely useless.