Find Cheap Flights on Air Transat

Pros: Flow as smooth , attendants were good.

Cons: Boarding was delayed and then we sat about an hour on board waiting to get de-iced. Ended up over 1 1/2 hours late.

Terrible little plane

Pros: Nothing

Cons: Everything. Really tight seats, sloppy entertainment, terrible food, decent staff. Door malfunctioned so bad to stay on the plane longer, almost missing the connector.

Wouldn't fly with again unless I have no choice

Pros: Seats had decent space.

Cons: Only had limited food so when the staff came, they had nothing left except for junk. Pretty pathetic considering we have to pay for it too. They prefer to let their passengers starve. No entertainment. Wouldn't take air Transat again unless I had no choice.

Pros: direct flight

Cons: like being in a flying school bus only the seats are less comfortable

flight with lots of baggage.

Pros: Price

Cons: It took almost an hour from landing for our luggage to make it to the belt. For a domestic flight, this is really poor.

Deception at the Gate

Pros: Flight was quiet and uneventful. Kudos to the pilots.

Cons: Our flight from YEG to YYZ was delayed by over an hour. Normally this wouldn't bother us, as we did not have a chance to get flight, however, we felt we were deceived and lied to by Air Transat at the gate. Specifically, the staff at the gate indicated that our flight would be delayed "intentionally" according to airline policy, to take advantage of favourable tailwinds to get the flight to YYZ on time. This explanation maked no sense, and was unfounded from a cursory Google search. When we finally boarded an hour later, the captain on the flight indicated that the plane was actually LATE arriving to YEG from a previous flight. I'm not expecting any specific reimbursement for the inconveniences to us or our family picking us up, but we and other customers should NEVER be decieved. If the flight is late, tell us, and indicate whether connecting flights (for those that have them) will be withheld or not or to make appropriate arrangements if otherwise not possible.

Cons: Seats are too small, not enough leg room, no entertainment

Poor media options, great crew

Pros: Crew was kind and attentive. Boarding was efficient.

Cons: Smallest seats I've been in in a while. Very poor on board entertainment (one 10" screen for every 4 rows, damaged audio ports, annoying movie choices). Very limited cabin storage.

Pros: Tv on the seats

Cons: Charged for luggage, no complimentary snack.

Cons: 3hr delay sitting in the plane.

Cons: flight was delayed in both directions; very few announcements; the crew were ok, but there was not much service in the hour we waited foe the plane to take off and during the flight

Cons: Had to pay 100$ for an extra bag because I was 4kg over weight then also had to transfer my bags myself during my layover. There was no entertainment on a long haul flight from London to Toronto. And zero space on the lonhaul flight. The least space on a plane I’ve ever had and I fly almost every week. I will never fly air transat again unless absolutely necessary.

Bad experience

Pros: Nothing

Cons: Delayed flight, my seat was bumped from an aisle to a window seat although I checked in online and secured the Seat 24hrs prior to departure. The excuse I was given by staff is that the person sitting next to me is a “big” person so it’s for my benefit. Well the row I had planned to sit in had two people with an empty seat in between. And they were not “big” as was said. my seat I was moved to had sick children behind my seat whom were coughing and kicking the back of my seat and the row was completely full. An aweful experience and to top it off, the planes entertainment program was broken so we were provided with no entertainment, video or audio.

Poor service

Pros: The pilot was honest and concerned with the safety of the aircraft. That was most appreciated.

Cons: Flight was 3 hours late. There was no liquor or even a small snack provided. Minimum service by the flight crew. Most disappointed!

Flight Delay

Pros: Boarding was good and the crew were helpful/friendly.

Cons: Flight delayed 3 hours. Aisle Seat narrow and was hit a lot every time someone went bye so there was no napping for me however since it was a direct flight and only 3 hours I would take it again. I was glad when we landed.

Pros: Food was better than on my flight to Porto

Cons: There was no water in the washrooms from the start of an 8 hour flight!

Cons: Seats are smaller than other airlines, terrible experience. I felt I was being squeezed the whole time

Cons: Old plane small cabin and seats hurt after 4 hrs.

Late, rude, and uncomfortable

Cons: 2 hour delay with very little communication as to why. Plane was way too big for a short domestic flight (boarding and departure took longer than the flight itself). Parked at far end of the airport so 15+ mins walk to arrivals. All around one of the worst flight experiences I’ve had in years!

Cons: The seats for Club class are not comfortable.

TV and space

Pros: Food and drinks

Cons: There were no personal TVs and the small TV in the overhead was hard to see and only played 1 movie. The seats were really small and space was tight.

Severe problems with connection and luggage collection.

Pros: The flight was brief.

Cons: Cramped, very poor landing, insufficient information as to how to get to the flight with my luggage. I couldn’t find my luggage at the other end.

Pros: Movies.

Cons: Two hour delayed take off. All waited on the plane. Not pleased.

Damaged Suitcase

Cons: My suitcase was damaged and it was not handled well at the airport and I have not heard back from the Airline

Cheap option if you are not in a hurry and don't mid the service.

Pros: Entertainment system worked this time.

Cons: Departure delay. Delay on receiving luggage. Aircraft is not so clean.

Pros: Boarding started from the back to the front. Which, I always thought it's the correct way to embark and it was the first time I saw it done that way.

Cons: When the boarding was finallly finalized the airplane was ready to take off on the track for about an hour and a half and no one was told why we weren't taking off. I decided to ask and the flight attendant said that "it took long to embark all the luggage and that it won't be very long". To which, I didn't understand what one thing had to do with the other since that shouldn't be the cause to why we are paralized on the track but I just left it like that. Instantly after she walks to the back, they announce that they there was a problem with the A/C and that we had to wait to have a spot near a gate sothat we could go back and and a mecanic could come and fix it. After it took for ever... they finally fixed it but now we had to wait for gas. At this point, whitin those three hours, only one glass of water was offered to us and no appology. Thankfully, we finally took off, 3 three hours and a half behind schedule. They started to serve food and drinks to first class people and were completely taken care of but no attention to all the other passengers. At this point it's been 5 hours that we are on this plane and it seems that the service was extremly slow to get us hydraded or been offered anything to eat. My flight was 4hours away from Montreal to Calgary initiallyT And this whole event made it an 8hour travel with, the fact being completely ignored by the crew and nothing being offered for customer satisfaction. The pilot only said a small "we apologize" after we had already landed. It isn't the first time that I fly with this company and I find that it used to be one of the top companies in Quebec but the service and the quality have deteriorated overtime. There is always something negative that happens when I fly with them and I've noticed that the customer service isn't really present. It's okay but since it doesn't seem to matter to them, I will no longer fly with this company. (P.S.: this whole event caused me to miss the last bus to my final destination and have to wait at the airport until the next day at 9:30am to take the first bus in the morning... luckily I only work in the afternoon.)

Pay extra for blanket

Pros: Convenient time ,food was ok and no delay.

Cons: No plug ,no inflight entertainment ,uncomfortable sits and crew was not overly friendly

Uncomfortable

Pros: Crew and main dish

Cons: Seating is incredibly uncomfortable. Too tight for legs or elbows. Terrible cushioning for the back. The temperature was also WAY TOO COLD. Movie selection was absurd and very limited.

We were in a box of sardines

Pros: The food was nice and they offer luggage room

Cons: The seats are way too small! We were so compressed we could not breathe nor move. The plane is overcrowded woth people. I do mot recommend

Broken Suitcase

Pros: Staff - Friendly, polite, professional

Cons: Couldn't see TV screen Seat wouldn't recline Cramped and uncomfortable for such a long flight. When I arrived in Vancouver and picked up my luggage, the wheel and part of the suitcase were gone (broken off) . How do I make a claim for this? Thank you

Cons: Delayed 2 h for waiting for a passenger. Service onboard is quite limited. No water served!! Food is quite basic.