Recent Reviews
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- Negative
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4.0
They had good entertainment for free. There were movies, tv shows, and games. The plane was delayed for 5 hours and the ride was longer than expected.
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4.3
You determined I would miss my connection when in fact I would land and have an hour. You rebooked us on a later flight. We made it in plenty of time and wouldnt even attempt to help. Your customer service is beyond reprehensible. With everything going on in the airline industry you would think airlines would at least attempt to please. The crew in the airplane was pleasant, that was a positive.
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3.6
On board crew was helpful and polite considwring our circumstances. Our flight was delayed 3xs (non weather) they said we would miss our connection (I didn't think we would) THEY rebooked a later flight. Of course we landed in time for our original flight. They refused to let us back on our original flight. Put me in touch w/ the help desk who after talking in circles admitted it was their mistake but he had no authority to help. FINAlly & only because others missed their flight we were given the option to go. Crew misplaced our luggage and sent it on a flight we were never supposed to be on, and the bad experience with delays of hours on end continued coming home. (Mechanimal non weather) WE WILL NEVER FLY DELTA AGAIN!
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6.0
Return trip was 30 min ahead of schedule We had a 2 hour delay getting to NYC
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8.3
Everything went smoothly boarding etc. Because of packed flight many of us had to check our luggage. Not horrible, but slightly annoying. As well as taking a long time to de-plane.
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9.2
The flight was run through Delta out of Seattle, and the crew was friendly and very helpful, as it was initially somewhat confusing how to check in for the flight online via WestJet's site - but the check-in agents and gate agents quickly clarified! The flight also boarded and departed mostly on time, and the onboard wifi was great. It was a bit confusing to check in online, as the WestJet site doesn't list Seattle as a departure city and then it took several different input attempts before Delta's site found my WestJet flight info.
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4.3
Delayed boarding and take off
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7.3
Delay from Seattle to pasco.
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4.6
Pleasant staff on board, great pilot for getting us through some horrific turbulence. Delayed 2 hours. Worst turbulence of my life. Long time flyer but never experienced anything like that.
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3.3
Missed connection
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8.3
Everything went smoothly boarding etc. Because of packed flight many of us had to check our luggage. Not horrible, but slightly annoying. As well as taking a long time to de-plane.
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9.2
The flight was run through Delta out of Seattle, and the crew was friendly and very helpful, as it was initially somewhat confusing how to check in for the flight online via WestJet's site - but the check-in agents and gate agents quickly clarified! The flight also boarded and departed mostly on time, and the onboard wifi was great. It was a bit confusing to check in online, as the WestJet site doesn't list Seattle as a departure city and then it took several different input attempts before Delta's site found my WestJet flight info.
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4.0
They had good entertainment for free. There were movies, tv shows, and games. The plane was delayed for 5 hours and the ride was longer than expected.
review from
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4.3
You determined I would miss my connection when in fact I would land and have an hour. You rebooked us on a later flight. We made it in plenty of time and wouldnt even attempt to help. Your customer service is beyond reprehensible. With everything going on in the airline industry you would think airlines would at least attempt to please. The crew in the airplane was pleasant, that was a positive.
review from
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3.6
On board crew was helpful and polite considwring our circumstances. Our flight was delayed 3xs (non weather) they said we would miss our connection (I didn't think we would) THEY rebooked a later flight. Of course we landed in time for our original flight. They refused to let us back on our original flight. Put me in touch w/ the help desk who after talking in circles admitted it was their mistake but he had no authority to help. FINAlly & only because others missed their flight we were given the option to go. Crew misplaced our luggage and sent it on a flight we were never supposed to be on, and the bad experience with delays of hours on end continued coming home. (Mechanimal non weather) WE WILL NEVER FLY DELTA AGAIN!
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6.0
Return trip was 30 min ahead of schedule We had a 2 hour delay getting to NYC
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4.3
Delayed boarding and take off
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4.6
Pleasant staff on board, great pilot for getting us through some horrific turbulence. Delayed 2 hours. Worst turbulence of my life. Long time flyer but never experienced anything like that.
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3.3
Missed connection
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