Traveler reviews
Overall rating
6.1
Good
Based on 2,980 reviews
Boarding
6.4
Comfort
6.3
Crew
7.2
Entertainment
6.2
Food
5.5
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Find cheap flights on Air Canada
Round-trip
Travellers
18+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-17
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Carry-on bag
0 carry-on bags selected
Checked bag
0 checked bags selected
Baggage per passenger
Air Canada information
| IATA Code | AC |
|---|---|
| Routes | 430 |
| Top route | Vancouver Intl to Toronto Pearson Intl |
| Airports served | 120 |
| Top airport | Toronto Pearson Intl |
Air Canada traveller reviews
Pros
"The on-board crew were great."
(in 945 reviews)
"Comfortable seat - great service."
(in 98 reviews)
"Great flight crew and smooth landing."
(in 941 reviews)
Cons
"In-flight entertainment had technical issues."
(in 538 reviews)
"Plane was many hours late."
(in 217 reviews)
"Not enough leg room etc."
(in 143 reviews)
Recent reviews
Traveler rating
934
290
242
637
8
Find reviews that mention:
flight attendants
direct flight
flight was delayed
good flight
missed my flight
short flight
crew was great
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8.0
Plenty of leg room for my 6' 5" body. Haven't experienced that any recent flights with flair or air transit.
Reviewed Sep. 2023review from
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2.0
Air Canada - something to think about
Reviewed Sep. 2023review from
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10.0
Great flight. Seats are roomy and friendly crews.
Reviewed Sep. 2023review from
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10.0
The entertainment was not working properly on this flight.
Reviewed Sep. 2023review from
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4.0
Meals very slow service, taste of food unrecognizable, coffee cold
Reviewed Sep. 2023review from
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10.0
Thank you
Reviewed Sep. 2023review from
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6.0
I think I was nickel and dime how can people travel without a suit case you have to pay for your suit case extra and also Pay extra for your seat I don't understand.
Reviewed Sep. 2023review from
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6.0
Crying babies, always a challenge.
Reviewed Sep. 2023review from
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2.0
Never got there due to long delay in Montréal
Reviewed Sep. 2023review from
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2.0
Flight as delayed 5 hours, we missed our connection and had to cancel our whole trip. Plus we spent $300 for a room at the airport the night before and that was a waste of money. Air Canada retrieved that plane from mothballs and it needed extensive maintenance. This is our last thought of flying with this carrier
Reviewed Sep. 2023review from
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10.0
The three hour delay, and the 5 gate changes left us very frustrated along with that was the fact that I was wheel chair reliant and for 3 of the five gate changes I had no assistance or wheel chair. My new knees are hurting miserably. To add injury to all the frustration only after most food places closed did Air Canada offer each of us a whopping $15.00 food voucher. Good only in Canada at a Canadian airport for one year.
Reviewed Sep. 2023review from
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10.0
The walk from arrival terminal to international departure terminal is very, very, very long. If more golf carts were available for tight connections, that would be a welcome improvement.
Reviewed Sep. 2023review from
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8.0
They could have given a small snack
Reviewed Sep. 2023review from
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8.0
The delayed flight from Chicago to Omaha was delayed for hours. Tha that’s what we didn’t like.
Reviewed Sep. 2023review from
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10.0
Airplane was clean and comfortable. Flight was on time leaving. It was a little late leaving on the return but in the end it was still on time lol. All felt smooth and easeful. Grateful for a non stop flight. The cabin stewards were all kind and service was rolled out smoothly. The Air Canada departure area in Seattle airport was a little short on water and food options so if you need snacks watch for them before you get into that gate area.
Reviewed Sep. 2023review from
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4.0
Departure was delayed by one hour, and even though I was in premium economy, they had run out of the protein meal option, and just had pasta.
Reviewed Sep. 2023review from
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4.0
Entertainment was not working. No free snacks. Seats weren’t comfortable
Reviewed Sep. 2023review from
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10.0
Clean plane, on time, pleasant crew. Well organized overall.
Reviewed Sep. 2023review from
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10.0
Better to add $4 to airline ticket and then offer free ear phones. Some people were clearly annoyed at having to pay for them...
Reviewed Sep. 2023review from
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4.0
Food really bad
Reviewed Sep. 2023review from
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4.0
Food really bad
Reviewed Sep. 2023review from
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2.0
Everything about this flight could have been better; flight crew were horrendous lazy and inattentive The boarding process was the worst I have ever experienced in all my years of travel. Air Canada crew lied to me; tried to blame others for their mistakes and were horrendous inappropriate to me. They misrepresented their complicity in what had happened and tried to lie directly to me and blame The visa banking system and sex trafficking cartels. They stole my money; mistreated me; were disgusting and disrespectful and caused me irreparable mental harm
Reviewed Sep. 2023review from
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8.0
Boarding pass said to board at gate F 32 F32 posted a flight to a different city The board with info on many flights said we should board at gate F 34. We waited at gate F 34. Shortly before we were to board we got a text to go to gate F 32.
Reviewed Sep. 2023review from
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8.0
Flight was delayed by 2.5 hours heading to Chicago. Everything else was great
Reviewed Sep. 2023review from
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8.0
A good on-time, as scheduled trip on Air Canada, pricier than most others, but a better track record of on-time / no cancelled flights. Over 7 weeks since booking, the flight times changed three times (but no extra charge) and the flight number once, which fortunately didn't affect our plans. Great, cordial service at boarding and on the plane. Only free drinks served on the 3 hour flight, and not even a cookie! A very long walk from the arrival gate to immigration in YVR (Vancouver) as usual, and it was a bit tricky finding which baggage carousel (did not hear any announcement mentioning it).
Reviewed Sep. 2023review from
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2.0
Beyond poor!!!!!
Reviewed Sep. 2023review from
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2.0
Disappointing!!!!!!!!
Reviewed Sep. 2023review from
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8.0
PA system needs to be improved. Hardly hear any captain’s announcement!
Reviewed Sep. 2023review from
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4.0
Retards, retards, retards
Reviewed Sep. 2023review from
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8.0
In time. The proplr
Reviewed Sep. 2023review from
Air Canada FAQs
What is Air Canada's carry-on size allowance?
On board Air Canada flights, cabin baggage should not exceed 55x40x23cm. If your hand luggage is bigger, the Air Canada assistance team will most likely ask you to pay extra for checked luggage.
Where does Air Canada fly to?
Air Canada offers direct flights to 119 cities in 49 different countries. Toronto, Montreal, and Vancouver are the most popular cities covered by Air Canada.
What is Air Canada’s primary hub?
Air Canada concentrates most of its flight operations in Toronto.
How does KAYAK find such low prices on Air Canada flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Air Canada.
Flight status
Air Canada route map
Top flight routes
Top airports served by Air Canada
- Toronto Pearson Intl Airport (YYZ)
- Vancouver Intl Airport (YVR)
- Montreal Pierre Elliott Trudeau Intl Airport (YUL)
- Calgary Airport (YYC)
- Edmonton Airport (YEG)
- Ottawa Airport (YOW)
- Winnipeg Airport (YWG)
- Halifax Intl Airport (YHZ)
- Los Angeles Airport (LAX)
- San Francisco Airport (SFO)
- London Heathrow Airport (LHR)
- St John's Airport (YYT)
- Miami Airport (MIA)
- Frankfurt am Main Airport (FRA)
- Houston George Bush Intcntl Airport (IAH)
Air Canada contact information
- AC IATA Code
- +1 888 247 2262 Call
- aircanada.com/ca/en/aco/home.html Visit
Overview of Air Canada
Air Canada is based in Toronto and plays a major role in transporting passengers across the United States-Canada border. Secondary hubs are also located in Calgary, Montreal and Vancouver. First offering transcontinental routes in 1938, scheduled services are now regularly run to Europe, South America, Asia, Oceania and Africa. Seasonal flights are offered to a number of Caribbean and Central American countries, such as the Bahamas, Cuba, Jamaica, Puerto Rico and the Dominican Republic.
Operating as aligned subsidiaries, Air Canada Express focuses on domestic flights to smaller regional cities and Air Canada Rogue is a low-cost alternative. Halifax, Ottawa and St. John’s are three of the Canadian destinations that the airline group targets.
It is a founding member of the Star Alliance, having joined together with United Airlines, Thai Airways, Lufthansa and Scandinavian Airlines back in 1997. Connecting flights and shared airport lounges across the Star Alliance group boost the value for customers of Air Canada. Additional codeshare agreements are in place with Cathay Pacific, Central Mountain Air, China Southern Airlines, Etihad Airways and Virgin Australia.
Recognized as the flag carrier airline of Canada, a red maple leaf is emblazoned on the tail of the fleet’s aircraft. Boeing and Airbus are the preferred manufactures of choice, with the A320 and 787 series some of the most popular models. A number of the planes are painted with the dark grey Star Alliance livery.
Passengers are given the choice of flying in either Economy, Premium Economy or Business Class when they fly with Air Canada. A host of alternative meal options are available to Premium Economy and Business Class passengers when flying in North America, such as reduced fat, gluten free, vegetarian, low lactose and Kosher.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.