We were upgraded to business class and received wonderful service by all crew members.
It was a short flight and there was entertainment on board.
Missed my original flight due to the delay in the flight from Newark. Had to be placed on standby and this was the third available flight to Toronto I got on. Boarding took forever for some reason. People were in line for at least half an hour so they gave out free earphones to compensate. Otherwise you'd have to purchase it.
Long slow lines. Insufficient signage for US Global Entry. Too few and slow US Customs. Largest plane ever flown to Florida from Northeast.
Pilot apologized that the entertainment system was down. Then suggested we turn back 10 years and do it the old way by reading a book or magazine to pass the time.
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