Frankfurt - Toronto I uzr to pay 163 $ for better sead. I have a ,,sciatick,,. They gave me at hock some seat. Never ever lufthansa!
Pros: "With my little boy the seats were so uncomfortable cause of the engine. But the rest was great."
Cons: "Great crew this time."
Pros: "The seats were nice and the food was unusually good"
Cons: "More water brought to the seats. The landing was strange. The pilot pulled up on the first approach and when the second approach was completed the steering was stuck. They ultimately got the steering to work."
Cons: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"
Pros: "Plane from Munich was late coming to Zagreb, so my flight was late because of that and was about to lose connection flight from Munich to Brussels. Then, Lufthansa drivers waited in Munich, put us in vans and drove us to plane for Brussels. Amazing service!."
Pros: "Boarding was efficient. Everything else was average."
Cons: "With the exception of one Asian cabin crew, others were cold. Food has worsened on Lufthansa. Portion and quality are not as good as 1 year ago. I find the seat average in comfort for premium economy. If only the seat would move forward, I keep sliding off it. Cathay Pacific has a much better seat."
Cons: "I wasn’t able to fly because my passport was stolen"
Cons: "Lufthansa flight from Florence to Frankfurt was 45 mins late, so a large group of passengers had 30 mins to transfer from plane to bus to terminal to security to gate on other side of airport. They offered no assistance other than to say run, which we did the whole way. When we reached the gate less than 5 minutes after scheduled takeoff they said flight was closed and next flight was 18 hours later. Not one passenger successfully made the transfer. It took over 2 hours to get hotel and food vouchers, and we were forced to stay in airport Holiday Inn with now sweaty clothes and no luggage. Everyone was furious, and the entire incident could have been easily avoided in many ways, including by delaying the flight 5 mins or by providing passenger transportation at any point in the 30 minute transfer from the Lufthansa A arrival gate and the Lufthansa Z departure gate."
Cons: "Requested assistance in Budapest for my 84 yr old mother that walks with a cane for the Frankfurt airport and Baltimore. No one showed up. Lots of walking at Frankfurt and having to board out on runway up all the steps was not easy."
Pros: "Monitor in front of me did not work during the whole flight. The seat was really crammed in and not enough leg room.Monitor in front of me did not work during the whole flight. The seat was really crammed in and not enough leg room."
Cons: "Monitor in front of me did not work during the whole flight. The seat was really crammed in and not enough leg room."
Pros: "Quick Check in"
Cons: "The crew were not nice. They dont even pick up garbage during the 9 hour flight. They give you a gallon of water in a huge bottle without a glass and you are on your own."
Pros: "Boarding fast and easy"
Cons: "Legroom and better cooling, it was too hot, and I did not find the possibility to underline"
Pros: "The crew was helpful and pleasant"
Cons: "Punctuality. Following the schedule. 3.5 hours delay in LA ( plane from Poland arrived late) and 1.5 hours delay in Warsaw technical problems) on my first trip. 45 min departure delay in LA and 1 hour delay in Warsaw on my second trip. LOT really needs to improve timelines of departures on their ."
Cons: "Seat was not very comfortable, my audio was malfunctioning on tv, food was small portions"
Pros: "Flight crew perfectly ignore you if you want to be ignored."
Cons: "LOT Polish flights always seem to be late--resulting in my checked baggage not being able to get transferred to connecting flights and, thus, final destination on-time."
Pros: "It was on time and flights itself was pleasant."
Cons: "My luggage is lost and I hope it will come on the next flight to Yerevan."
Pros: "The crew was good"
Cons: "Our flight was delayed both ways and we were late for connecting flight and stayed at hotel for 1 night"
Pros: "The aircraft."
Cons: "Boarding crew in Warsaw very unprofessional, rude and unhelpful! No info, no communication at the gate! Crew joking about personal stuff, on personal phones, ignoring passengers! I actually made a video of them, shocking behavior!"
Cons: "I’m not in Chicago I’m still in Hungary"
Cons: "Boarding went chaotic and slow, this resulted in at least a half hour delay. People were allowed to bring to nuch hand luggage into the cabin."
Pros: "All flights were on time. Boarding was well organized."
Cons: "Seats seem more cramped than comparable airlines. Food quality was poor. For one meal they didn't honor my special meal request (they did for the other meal, so they got the request). Flight attendants didn't check back in comfort of passengers."
Pros: "Direct flight. Crew was good. I got home alive."
Cons: "The crew made far too many unnecessary announcements and the sound system was friggin loud. Everyone on the plane jumped and cringed everytime there was another completely unnecessary announcement. The seating area in coach was also a bit crammed. The flight was full as were the overhead bins so i had to stow everything at my feet and there was barely any room."
Cons: "Not even a drop of water included in a 3:50 flight pathetic for major airline"
Pros: "We liked the Economy Plus amenities lovely service from all staff"
Cons: "Heath row. Was very disorganized"
Pros: "Got there safely"
Cons: "Long lines to board. Take a bus from the terminal to the plane. Walk up a lot of stairs to get on the plane. No free bottled water or soft drinks. Ten minutes before landing they gave me tap water."
Pros: "Food was very good, and plentiful! Wine served with meal! Friendly staff! Smooth flight!"
Cons: "Seats are a little narrow"
Pros: "Speedy and friendly service from crew"
Cons: "Flight was delayed. Not their fault; French traffic control strike"
Pros: "My luggage made it to LA"
Cons: "The food quality was poor and the service left a lot to be desired. I asked for some water and she told me she’d be back. I waited almost an hour, then called and no one came. When I called on the second time she came with a cup half full and seemed irritated. I didn’t even bother asking for more water. They didn’t let me check in early enough to request roomier seats, even if we’d have to pay more given that my husband has knee surgery and needed the extra room. When I was finally able to ask, they were fully booked."
Cons: "There was no complimentary food offered like other airlines, not even water."
Pros: "The crew are always the bright spot on any BA flight."
Cons: "Entertainment system needs upgrading. Food just average. Seat comfort is better than before but still less comfortable than Asian carriers. Two drunken idiots spoiled a fair portion of the flight."
Cons: "Lots of time waiting to disembark. Some free snacks would be nice to."
Cons: "Good tasted so bad, you should try to improve it."
Pros: "getting off flight they didn't tell me at gate checkin that I needed a specific tag to receive my double stroller at the gate upon arrival to yyz. so I arrived with my twins and all our stuff to have to carry one of them and deal with all kinds of trouble until we wereat luggage pickup. HORRIBLE"
Cons: "when gate checking strollers be more clear - I was travelling alone with twin 4 year olds ... to have to carry all the carry on luggage and deal with kids who are tired having the stroller after the flight at the gate would have been extra helpful which w=is what I had intended"
Cons: "To have known that you had to do security twice without leaving the boarding area."
Pros: "The crew was great."
Cons: "The seat space was very narrow for an international flight."
Pros: "Crew was good"
Cons: "Boarding was awful. One queue in a very small area for all passengers. Agent tried to charge us 150 GBP for 3 carry on bags which we had previously carried on for 2 other flights. Felt like extension until I pushed back."
Pros: "The crew service was polite and efficient. As I have long legs, the distance between seats means I can't move around much."
Cons: "Travelling in economy class means the food is okay but not great. It used to be better a few years ago before the intense competition between airlines for passengers."
Cons: "No entertainment, staff rude... i do not recommend flying with air transat to Puerto Rico"
Cons: "Never made it on the flight and have no help getting any refund or compensation. Unable to make connections to Toronto."
Pros: "Seats had decent space."
Cons: "Only had limited food so when the staff came, they had nothing left except for junk. Pretty pathetic considering we have to pay for it too. They prefer to let their passengers starve. No entertainment. Wouldn't take air Transat again unless I had no choice."
My luggage was delayed for three days. Had to wear the same clothes for that same time. There were no clothes stores in the part of Athens I was staying. My concerns were not their top priority.
unexplained delays rude staff (why do we have these people on board? No one needs the silly isle clogging drink cart) missed important appointments and spent nearly a day in the airport due to delays that were not made known prior to arriving reserved / paid -for seats not kept, but I was not reimbursed Will be writing to my local representatives, you need heavy federal regulations applied to your industry to protest customers.
There was a 1 hour delay but only a half hour announcement. Why was there 3 security screenings on 1 leg of the flight?
We liked the comfort of business class and personalized Service. What we did NOT like was the fact that we had to walk up a very steep ramp. I had to have someone stop and help me up. There was no one to push my husband up in the wheel chair. We had to find another passenger to do that for us. The snacks were of poor quality or the choices that you purchase could be better.
Fare for value was excellent. 30 minutes late on arrival, but tolerable as had no connections.
The plane was on time which is a big deal now. I wish they had TV screen on every seat to watch entertainment.
My trip was good with no waiting time and it was on time flight. Overall it was no hassle during the flight interning airport to board and coming out from the arrival airport.
Pros: "The whole process from check-in to getting luggage was smooth."
Cons: "Food wasn't great. It wasn't terrible either but I've had better."
Cons: "There was no coffee or tea available on the flight"
Cons: "Entertainment system kept kicking out & had to start over. Gave up"