Find cheap flights from Newfoundland and Labrador to Europe

Pros: "Nothing. I missed my original connection because the flight from Budapest was late and I was put in a cramped middle seat while there were seats open in First Class. I should have been upgraded"
Cons: "Upgrade passengers that you make late."

Cons: "Security in Frankfurt - long lines"

Pros: "Nothing"
Cons: "Everything"

Pros: "The airplane crew were very reassuring"
Cons: "Gate was changed 3 times and flight was delayed 2 times too!"

Pros: "Comfortable seats"
Cons: "Meals and entertainment"

Pros: "The airline and the flight were pretty good"
Cons: "DONT SHOW BAGAGE INCLUDED ON A BOOKING WHEN ITS ONLY INCLUDED FOR 1 WAY! I HAD TO SHELL OUT 40 EURO TO CHECK MY BAG BECAUSE OF THIS!"

Pros: "Very fast and cheap flight."
Cons: "Seats were extremely uncomfortable. Boarding was very chaotic."

Cons: "If the seats are more comfy for sleeping, I hurt my neck on that flight"

Pros: "Friendly crew, great food, comfy seats"

Cons: "Delay and food was bad"

Cons: "Lufthansa lost our bags at Heathrow for over 2 hours. I waited with my toddler for two hours in a terminal with no food options and our transport waiting. While on the flight, there were no food options appropriate for a toddler and no gluten free options for myself."

Pros: "It was run by UA, better seats then Austrian or Lufthansa in Economy. On time. Very efficient."
Cons: "Could not choose seats online,"

Pros: "Flight was on time, food good. Even the movie selection was great, but ... (see what I didn't like)"
Cons: "Entertainment (sound) in seat 14K didn't work, despite 1 reboot. Please fix."

Pros: "The change in seat to middle seat, different row for my wife and I was enough for me to think again about a ticket with you"

Pros: "I especially like the comfortable seats with plenty of legroom. The flight was on time - perfect!"

Pros: "Everything that happened during the flight was fine. The service, the flight itself, and the landing – which was excellent."
Cons: "On the ground, neither the staff nor the signage made it clear exactly where to check in. I was sent to the Lufthansa counter, which didn’t open until 11:30, when I should have gone to the United counter. An hour of my time was wasted, which almost resulted in my missing the one-hour before take-off check-in deadline. The only reason I didn’t miss the deadline was because the flight was late taking off."

Pros: "Great service. Friendly and accommodating."
Cons: "I don’t like the configuration of the biz class seats. They are in a row vs in pods. Not as private as other configurations."

Pros: "The staff were all super helpful and friendly! Pleasure to fly with!"

Cons: "4/4 flights with involuntary stop-overs were delayed, causing 4 panics and 2 missed flights. Given their proclivity for busing passengers to distant planes in Herman efforts, a 50-minute allowance for changing planes, when added to the frequent Kate departures, is just not sufficient. They should acknowledge it and sell only flights that allow for 80-90 minutes in the airports that are so woefully managed (eg, Frankfurt and Munich). It’s back to BA for me!"

Pros: "the on time scheduled departure"
Cons: "the long complicated walk to terminal"

Cons: "Check-in process. Baggage fees."

Pros: "Friendly crew"
Cons: "Plane loaded late then waited on the tarmac, arrived an hour later than scheduled time. This has happened to me on every one of the ten Lufthansa flights I have been on. Apparently they don't know what it is to be on-time."

Cons: "The crew didn't seem particularly interested in helping anyone and worked hard to avoid eye contact. This was an unpleasant flight at best and given the option I will not likely fly Lufthansa again if given the option. I wish that I had better news to report from this flight. :("

Cons: "None of the flights arrived on schedule. That caused other problems. Overall the trip was terrible. Not sure if I will fly lufthansa again nor recommen."

Pros: "Flight was an hour delayed for no reason. I missed my connection that I had 2.5 hours to catch"

Pros: "Gave us snacks when flight was delayed"
Cons: "Flight was delayed Entertainment app didn't work"

Pros: "Pretty much everything. A joy after the Condor flight"
Cons: "What's not to likr?"

Pros: "Darned site more comfortable than the first leg of the journey."
Cons: "Tell your passengers they need hiking boots to get from main concourse to B terminal!"

Pros: "Comfort"
Cons: "Was a short flight , so really I don't have any negative impression"

Cons: "N/A"

Pros: "They held the gate for us as we got there about 14 minutes before departure."

Pros: "Nothing"
Cons: "Delay"

Pros: "Clean, friendly environment, friendly staff, even though a bit bossy, but that's the German way (which I am too)."
Cons: "Little space. and NO WIFI. This is really no longer adequate in 2017. In the US, practically all domestic flights have wifi now."

Pros: "787 seat spacing (a UA plane, not LH)"
Cons: "Took first available train , arr. Freising at 9:50. Arrived at Terminal 2 by bus ca. 10:25. I am handicapped and a slow walker, so I got to departure floor ca. `10:40. Waited in line at self-serve check-in; found out that it does not have ability to process numbers (for US address). Attendant was not helpful and nasty. She told me me to go to the regular check-in line, where I waited another 45 minutes. None of the 3 "help" personnel standing around when approached managed to tell me that there was a special counter for handicapped persons. The one at the express self-check-in refused to give me her lasst name or any form of ID (first name Sophia). After waiting an additional 15 minutes for a wheelchair, I was deposited in a waiting area, where a second wheelchair arrived after another long wait. Told me I might not make the plan (I did). Overall a very unpleasant and nasty experience. With the exception of the very nice lady (Mrs. Ilser?? ) who checked in my luggage, none of the other 3 persons at the express and regular check-in spoke decent German or English, and none was helpful (Go there, wait!!!) Barely made the plane in MUC, Heathrow turned out much better than the touted German efficiency. Please forward to Lufthansa customer relations. Dr. W. Hartwig"

Pros: "We got there"
Cons: "Had to get a replacement plane when the first one had issues."

Pros: "The staff were great. Food (sandwiches) and drink were included in the service. Music entertainment was included at no extra charge."
Cons: "All good. United and USA domestic carriers need to learn what to do from lufthansa."

Pros: "The crew and in flight experience were excellent."
Cons: "Both Lufthansa and United's boarding announcements fail to account for passengers' impatience and neglect of boarding group procedure. Lufthansa doesn't clearly identify when un-prioritized groups should begin to board. United should make clear that unspecified group members attempting to board prematurely will be held to the back of the queue for their appropriate group."

Pros: "The crew came round with bottled water multiple times during the trip and even after taking off 15 min late, we still landed 30 mins early and the luggage came out quickly."
Cons: "The meal before landing consisted of nothing but the worst ham sandwich I've ever had the mis-fortune to be served: reminiscent of Bulgarian Airlines in the 80's."

Pros: "On time and smooth"

Cons: "Flight was canceled. They packed us on another one 3 hours later. Crying babies, bad food and uncomfortable, squishy seats made the flight unpleasant."

Pros: "We arrived in London ahead of time. We go to Newark ahead of time"
Cons: "The food"

Pros: "New plane with very friendly and helpful attendants. Extensive entertainment system with usb charging ports."
Cons: "Food was mediochre, but what can you expect?"

Cons: "Flight had no movies/in-flight service. Departed an hour late."

Cons: "Entertainment didn't work"

Pros: "Food was actually fairly good. We almost missed the connection coming from Denver, but gate crew worked to get about 8 passengers from the DEN flight on the London flight."
Cons: "Of course, the seats were uncomfortable, and it was very difficult to get much sleep."

Pros: "No real complaints. Pretty decent international coach service. This was a code share on United. Vegetarian meal exceeded my rather low expectations. Entertainment was top notch... plenty of movies to choose from."
Cons: "My only critique is that the crew could have been a lot friendlier. I am always very pleasant to the crew and expect the same in return."

Pros: "The service and quiet ride"
Cons: "The headphones did not work"

Pros: "Arriving early Decent food"
Cons: "Taking off late"

Pros: "The crew was great. I was served by a woman named Lori that was the best flight attendant I have ever encountered. Extremely polite and at tentative to every need. Always asking if everything was alright and how she could make the flight better for me. She took a genuine interest in me and my travels. We engaged in great conversation and she was extremely pleasant. Thank you Lori!"
Cons: "The in flight entertainment on the back seat did not work. Also, I paid over $16 for Internet to work during the flight and it constantly kept dropping signal and connection. The router went in and out all flight. It should have been reimbursed but was never taken care of."

Pros: "Cabin crew was okay"
Cons: "I would’ve appreciated if the crew did not blame a very evident turn-around delay on weather. The TAF and METAR in Halifax do not support that. It looks more like the crew was trying to hide their incompetence. This delay prevented me from catching my connection in Calgary. Needless to say, Westjet refused to take their responsibilities."

Cons: "Better, healthier food choices would be nice."

Cons: "Wonderful service in Premium."

Cons: "Like to have some reading materials"

Pros: "Good food choices well prepared(even roll& breakfast croissant were excellent) An outstanding premium economy experience n stark contrast to Air France and other NA Carriers. Good wine list great service. Nice service touches like linen for table tops"
Cons: "Amenities on Asian carriers are more"

Cons: "Need to use your own device for entertainment, no screens in flight."

Cons: "Dinner service on the Calgary-London flight started very late and the cabin lights weren’t dimmed for several hours on this night flight."

Pros: "In flight live tv."
Cons: "Getting to the gate quicker after landing."

Pros: "Very nice and accommodating"
Cons: "My inflight entertainment system didn’t work."

Cons: "More food!"

Pros: "Super helpful gate agents and smooth entry process back into the country."
Cons: "Crew on plane weren’t great. The male attendant wasn’t very understanding when a little girl had to use bathroom before we even left the gate. One of the women attendants ended up letting her go while taxing. Clearly the guy doesn’t understand kids. We could have ended up with a plane smelling like"

Pros: "Crew was good..flight went well"
Cons: "Don't like having to download app for entertainment ..some devices not current enough...disappointing to kids.."

Cons: "Delayed 2 hours"

Pros: "Check in was quick and easy. Boarding and flight was right on time!"

Pros: "The crew were friendly and worked to get us boarded quickly because it was cold outside on the tarmac. The flight was smooth with a good landing."
Cons: "WestJet’s WiFi, to allow passengers to connect to the WestJet entertainment app, was not available on this flight which was a surprise. I don’t always enjoy flying and have some anxiety, so entertainment like movies or shows helps get me through flights. This flight was harder because I didn’t know that option wouldn’t be available."

Pros: "Good"
Cons: "Seat space"

Pros: "The crew remained quite calm and polite in a stressful situation, and they gave us free food and drinks for the inconvenience."
Cons: "There was an issue with plane's landing gear so we were delayed by over 2 hours (where we just sat in the plane on the tarmac) and we had to fly with the landing gear down the whole time. This meant we had to fly at 12,000 feet the whole time so it took longer, no luggage was brought on the plane, and passengers had to be moved around to redistribute weight, but we were never really told why or what was going on in terms of how it all worked which was quite scary. I'd say close to half the passengers actually got off the plane because they didn't feel safe flying. We got in over 4 hours later than anticipated with 0 luggage. Overall the flight was very scary and now we have no luggage. Had the option of having out luggage delivered the next day or a $100 travel credit. No credit or any compensation if the luggage was delivered."

Pros: "We were on a Boeing 737-800 which had lots of legroom in economy seats. Great plane, and the pilot made up time on our flight. Arrived early. Crew was great."
Cons: "One flight attendant came through the cabin at the beginning of the flight with the offer to purchase food and that was that. Six and a half hours we got pretzels or cookies."

Pros: "Stewards and in cab crew worst ever encountered. No smiles, obnoxious and unopologetic when smashing me with cart. Pilot was the exception, warm and professional and a great landing."

Pros: "Baggage didn't get lost."
Cons: "Boarding gate attendant was rude. Announced boarding for infants, then got annoyed when me and my wife went up. Queue had formed for general boarding, she wanted to board that line first...for whatever reason. Onboard flight attendants were rude, I stood in the galley for 30 seconds to wait for my wife to change our baby in the washroom and was asked to move back to the cabin. Flight attendants were just eating their food back there, not working at the time."

Pros: "good value for money. Staff were helpful"
Cons: "A direct route from St John's to London."

Pros: "We upgraded our return flight to Plus. The extra space is great."
Cons: "Compared to our flight in, this was lacking a bit. We were only offered beverages one time, the flight attendants didn’t come to clear our waste. They were just sitting at the front in their seats and one was playing sudoku through a lot of the flight. If we hadn’t had such a great experience on the flight in, we may not have noticed the difference but this time it was noticably less attentive."

Pros: "On time. Efficient. No frills but perfectly fine!"

Pros: "I like the head rests that move and the GF options. The flight attendants were fabulous."
Cons: "No meal for a long trip. 9 hours is too long with out offering food no matter the ticket cost. Also, having entertainment at every seat would be more welcoming"

Pros: "Very entertaining flight crew. One attendant cracked jokes sang happy birthday announced wedding party . Never boring very friendly"

Cons: "No headsets Ran out of several of the food items -- I was in row 10 and they served from the front.... A bit disorganized boarding process but it was Mexico ... Comfort? The seats are way too crowded, and the guy in front of me put his seat all the way back so it was very uncomfortable."

Pros: "The stewards were great however no TV anymore and meals because of cost cutting was where we thought it was lacking."
Cons: "Refer to above :"

Pros: "Friendly staff."
Cons: "Flight Late by Over 1 Hour due to deicing which they should have built into their boarding time schedule and two passenger did not show up causing further delays."

Pros: "Same as above..."

Pros: "Re-booked on Westjet after my WOW airlines was cancelled. Didn't know what to expect - pleasantly surprised, Great service from top to bottom leaving Gatwick Airport. Will make them my top preference in searching future flights out that way."
Cons: "Nothing - the entire experience (check-in, flight, deplaning) exceeded my expectations."

Pros: "Friendly Staff Flight delayed departing but pilot made up the time ."

Pros: "Explained why flight was delayed Helped a young lady find her cell phone"
Cons: "Flight was delayed. Some crew members seemed aggressive while walking through the aslie Food was dry for the price"

Pros: "The trip to Vancouver was good.....flight attendants very courteous and friendly as usual."

Pros: "Very friendly flight staff; the peal of laughter throughout the plane that ensued when the staff offered us the inflight magazine in our seat pocket as an alternative to the defunct entertainment system."
Cons: "This is an old plane with an old entertainment system. No surprise it broke. At least it wasn't an engine."

Pros: "Fantastic flight!"

Pros: "Aisle seat and the crew was great!"
Cons: "Nothing"

Pros: "Friendliest crew, good entertainment system. Comfortable seating"
Cons: "Desperately need a lounge facility in terminal 5 Chicago"

Pros: "Basics of chips or pretzels as one food offering"

Cons: "To be honest, our stuartess was very abrasive. To everyone."

Pros: "I arrived early to insure that I didn't run into the same troubles as my previous flight when I missed my flight through no fault of my own. This flight was much better organized and went without any issues."
Cons: "I like the concept of boarding a plane by zone however if Westjet doesn't enforce it then the zone loading is nothing but theory. Time to put it into practice Westjet."

Pros: "Easy check-in, bag drop off even with elderly person traveling with us. Great staff at the airport."
Cons: "Nothing....."

Pros: "Great atmosphere... entertaining staff, very pleasant."

Pros: "Helpful staff"

Pros: "Service crew was so nice and accomodating"
Cons: "Delayed"

Pros: "Humor of the flight attendants #Joeneedsaraise"
Cons: "Delayed by 2 hours."

Pros: "Always on time and arrived early"
Cons: "Better snacks like porter"

Pros: "I forgot sparge photo on the plane and only realized this when i was picking up my checked bag. A crew member was able to get it off the plane and bring it to arrivals for me. I was very thankful."
Cons: "Seating was tight; I was a little too close for comfort to the passenger on my left."

Pros: "Nothing."
Cons: "Flight delayed 1.5 hours because incoming plane did not arrive. Finally took off 2.5 hours late. Just in time to arrive in Charlottetown to a severe thunderstorm. Circled til low on fuel then flew to Moncton. Refuelled and flew back to Charlottetown, arriving at 3 a.m., four hours late. The weather delay was understandable but WestJet's poor scheduling created the problem. Worst of all, the airline never told anyone what was going on, not the passengers nor the people waiting for them at the airport. Total silence. Unbelievable but typical for airlines."

Pros: "Friendly staff"

Pros: "Flight left on time and staff were polite"
Cons: "PA system could be better"

Pros: "Food and crew excellent."
Cons: "Boarding process delayed as groups 3-6 all lined up together. No air at seats"

Cons: "Power outlet didn’t work in 34G so couldn’t get work done."

Cons: "Nothing significant"

Pros: "good leg room and seats staff was courteous"
Cons: "not even peanuts..."

Pros: "Everything"
Cons: "Nothing"

Pros: "Crew were nice, food on board was ok Given the long wait time at immigration, we did not have to wait for our bags."
Cons: "Rouge seats are notoriously uncomfortable, especially on a 9 hour flight. Rouge Player entertainment sucks, very poor movie selection. Irish immigration took 45 minutes... a ridiculous amount of time in this day and age. My time with the officer took about 30 seconds, so obviously the problem is that they are understaffed...not the best way to start your trip to Ireland after a long flight!"

Pros: "The 1.5 hours they turned the lights down and stopped the crew from going constantly up and down the aisle."
Cons: "We were traveling from 11 pm local time to 10:30 am local. However they kept all the lights on for nearly the whole flight. In addition, the crew was constantly going up and down the aisle with food or beverages. It made sleep impossible. To make matters worse I’m allergic to dairy and I tried to prebook an appropriate meal but couldn’t and everything had cheese."

Pros: "Customer service crew sorting us out on new flights had patience of saints"
Cons: "Did not make flight, gate crew rude and did not give information."

Pros: "The plain was not full and my section at the back was quite empty so I had seats to my self and was able to lay down. The plane had been recently refurbished and everything was clean and new."
Cons: "Very rushed boarding, this happened last time too. They called for my section to board and I immediately got into line. They made two more call where the staff sounded quite annoyed. "We're still missing passengers" " If you are in section 3 you need to come to the gate right away" he made the second call when there was one person infront of me in the line. Like everyone was in line we just hadn't been processed yet. I don't know why we need to be rushed onto the plane by impatient staff. My entertainment device stopped working in the middle of a movie and didn't work for the rest of the flight."

Pros: "Getting off"
Cons: "Sore all over and a lousy cough"

Pros: "When I got sick, staff were friendly, helpful and soothing until the arrival of the ambulance. They made me feel much better during a very stressful situation."

Pros: "Tv screens and in flight entertainment"
Cons: "I paid 450 Euro for a return 2 hour flight & I didn't get a 20kg allowance. I don't expect a check in bag on a US or European budget airline but this is the national carrier. It's the first time I've paid for a checked bag in all my years flying with different national carriers. I.e. Qantas, Air New Zealand, Singapore to name a few. All in all. Air Canada charging like a national carrier but the baggage allowance policy of a budget airline. Not good enough in my opinion."

Pros: "No food given. Flight was delayed on the way there because a crew member called in sick -- making me miss part of my work conference. No entertainment on the way back to NL."
Cons: "Would have preferred Westjet but they do not offer a flight from NL to PEI."

Pros: "Easy flight to Dublin."
Cons: "Boarding could be better organized - staff should make sur only the people in the zones called are in line. Not everyone from all zones. The zones 3-5 line isn't helpful. They should change it to "boarding" and indicate only thsoe called to board should be there. Otherwise, they need separate lines for EACH Zone."

Pros: "Not much of anything"
Cons: "Lack of in-flight entertainment, uncomfortable seating"

Pros: "Kept us up to date and gave us a lunch voucher."
Cons: "We had a 4 hr weight in St John's"

Cons: "there were no complimentary snacks"

Pros: "Seats were nice to recline and the in flight tv is much nicer than tablets etc. The in flight safety video is good and quick easy"
Cons: "Seriously? No free snacks? It's ridiculous that you want us to purchase snacks. Something small should be complimentary. Staff was in ok moods but a little edgy. The air was too cold."

Pros: "The flight arrived about 30 minutes early. Also, it left a little late. For me, the less time on the plane the better."
Cons: "Guy next to wanted to charge phone a laptop in USB port in front of me b/c his was our of order. This worked out OK but in a small space it's not so good. He was bare foot too. Take of your shoes but wear socks, please....Plane was not hot, actual a litter chilly."

Cons: "Was surprised not to have screens in the seats to watch movies on an international flight."

Cons: "4 hour departure delay"

Pros: "It is convenient to take Air Canada from our town and connct in Toronto."
Cons: "The staff are barely polite and do not really care about the passengers. No smiles, Not friendly or welcoming. We trwveled in US last month.. What a difference in attitude. The food was awful, bordering in inedible. (example salad was cold canned corn with shreds of cabbage and no dressing.) Breqkfast was a piece of bread with choice of orange or tomato juice. No tea or coffee. They lost one of our bags, no apology and another company handled the search and return. No reason given to leave it behind. baggage and carry on rules are complex and complicated, and you never know when they will decide to enforce them and penalize you. If you can get there any other way don't go Air Canada."

Pros: "Nothing"
Cons: "Everything. Plane was ready to leave on time but had a delay of almost an hour due to construction in Toronto. Connecting flight was held in Toronto and despite getting to gate almost an hour before departure, they changed passengers to another flight causing total delay of four hours. Air Canada staff were indifferent and uncaring. Unfortunately with no real choice in airlines to Newfoundland we are stuck with Air Canada."

Cons: "The horrendously long lines going through security!! I am 77. My husband is 81. Standing in those very long lines was extremely fatiguing. To the point we are rethinking ever flying again. They were bad bookends to an otherwise great trip."

Pros: "Trouble free"
Cons: "Very costly - then we were hit with an extra $172 in baggage fees for 1 bag each."

Pros: "Flying in the air"
Cons: "Promising the mob my first born son to pay for a flight home"

Pros: "The crew was so good and friendly. I had an overnight flight and so having a considerate crew is so important. The comfortability was decent for being a plane and long distance."
Cons: "It was a 6.5 hour flight and there was no entertainment. Every additional amenty cost extra."

Pros: "The price of the flight was excellent and the service totally reliable."
Cons: "Small aircraft for a fairly long overnight flight. Made it difficult to rest as the flight was full."

Pros: "Food was ok"
Cons: "Avoidable delays caused a late departure from Toronto, then we sat on tarmac waiting for a gate in Dublin. Eventually had to debark into the tarmac and walk in. Delays caused us to miss our next flight to Munich."

Pros: "Let the announcements be delivered in both language successively."

Pros: "I liked the streaming entertainment I enjoyed the friendliness of the crew I was pleased with the Canada air app allowing check-in and tracking of flight"
Cons: "The comfortability of the flight was poor. Both my wife and I were too uncomfortable to be able to sleep on out more than 9 hour flight. Leg room bad, seats uncomfortable."

Pros: "I liked that the flight was not completely full. we had a hard touchdown"
Cons: "1. These days, I have come to expect a complimentary in-flight entertainment system on international flights. This flight had nothing whatsoever. This is ok, but the customer should be warned when making the flight reservation so they can choose whether to bring an ipad along. 2. Food and service were not as good as a recent Air Canada return trip from Roma to Vancouver which had a first rate crew, food, and complimentary beer. 3. The plane was much older than the recent return trip I had and the air was much more dry."

Cons: "Kid crying and yelling the whole flight"

Pros: "Safe and efficient."
Cons: "Poor seat room. Food quality mediocre."

Cons: "very comfortable flight with free movies."

Cons: "The fact there was no entertainment system available for a 6hr international flight is a crime. Apparently there is some sort of app you need to download on a mobile device or computer BEFORE the flight, Would have made a huge difference knowing that."

Cons: "There were no screens to watch anything on for a flight across the Atlantic. And we were told once we boarded that we needed to download the aircanada app in order to get content. Well by that time I didn't have free wifi and couldn't download the app. Very frustrating. I would suggest announcing this before people board the flight."

Pros: "Got to spread out onto two seats since flight was not crowded."
Cons: "Food options. No inflight seat with entertainment screen."

Cons: "I am 5' tall and there was no leg room for me."

Pros: "Great flight crew, fairly comfortable seats. Made a 10-hour flight pretty bearable."

Pros: "Boarding was smooth and the crew was wonderful!"
Cons: "Air Canada changed my seat assignment at the gate. I had chosen a window-seat, but they switched me to a center seat. Also, there is no free in-flight entertainment if you don't have your own tablet/smartphone (neither of which I have). You can rent i-pads. I wish I had known that before flying."

Pros: "Great crew. Gracious and helpful."
Cons: "Kayak was a nightmare to work with."

Cons: "The fight itself was fine. Not great. Not terrible. But the airline lost my son's suitcase and has been entirely unhelpful ever since then. Now we have been stuck in a foreign country without clothes and toiletries for 36 hours and Air Canada's "helpline" has been anything but helpful. They can not find any information on the location of the suitcase and hope that they will find it in another 48 hours. Rediculous!! I will never fly them again and suggest that you save your money, effort and vacation by flying with another airline."

Pros: "The flight crew were nice and friendly, though they weren't very on top of trash pickup, but they were chipper and that's always better than grumpy crew that are super-efficient. Also, our luggage made it with us despite a tight connection."
Cons: "53 minute hold time to call center (before my call was even answered) to order vegetarian meals for flight (the day before flight) -wish that could be done online, vegetarian meal request not transferred to new flight after we missed our initial flight due to first flight delay, lights not working properly for half of flight (sleeping child under spotlight), the pasta dish, collecting garbage in my seat throughout flight (particularly after meal service), cramped seating, lack of entertainment, and they are now charging for alcoholic beverages on international flights. I'm not a big drinker, but I still enjoyed that perk."

Cons: "I find it very strange that you have to pay extra to ship a bag. Air Canada advertises that all fees are included in their fares. However you are getting hit at the back end after you make your booking. Just about everyone travels with a bag to ship. After having to Leave fort Mcmurray due to loosing our home we had to pay an extra fee to ship three bags. It does not do much for the image of Air Canada be a leader in the industry and be up front all the way."

Cons: "Had to use your own electronic device. Did not know that you had too download an app prior to boarding. No personal control over cooling/heating. Never fly Air Canada Rouge in the future"

Pros: "Toronto is a lovely airport, and it's a short hop to Europe from there, which is why Air Canada Rouge is ok for the trip. It's important to remember that their no frills approach means no TVs. Sleep or plan accordingly."

Pros: "We left and arrived early, the seat was surprisingly comfortable (it helped that there were lots of empty seats, including next to me), my full-size carry-on fit easily in the overhead bin, despite it being a small plane, the in-flight entertainment was always on and pretty good... everything went well."
Cons: "Only the things I've grown to expect on any domestic service (e.g., no food)."

Pros: "Flight crew was nice"
Cons: "Where do I start. Plane was very late taking off but the biggest thing was that I paid extra for a premium seat and I think it was worse then any regular seat. Waste of money!! Now the food. It sucked and there wasn't much of it. Dinner was at best skimpy and " breakfast" was a piece of some kind of cake. That was it!"

Pros: "Food tasted good"
Cons: "How close together the seats were."

Cons: "My luggage was never loaded on to the plane, so I am in London with one pair of clothes. Luckily I packed my medication in my carry-on for this exact reason. The flight was very uncomfortable, and the food was terrible for anyone with food allergies. However, the crew was delightful and made up for the other unpleasantness."

Pros: "Very nice crew"

Cons: "We did not have dinner as we tried to get some sleep on this 6.5 hour overnight flight to London. The 767 was in a 2-3-2 configuration for economy plus and general economy. Thankfully they kept the temps cool to the point where we used our coats as additional blankets. I appreciated that the FA’s did not wake us for dinner and they closed my window shade at some point. They were 100% polite and helpful. That said, with the new Polaris Business Sears, UAL has eliminated the restrooms between Business and Economy. So it is a very long walk to the restrooms from Econ Plus and it appears that there are only 4 restrooms for about 120 passengers. Absurd. My family made do because we used the restrooms in the middle of the night when most people were sleeping but this would have been a nightmare after breakfast or with a small child. It appears that UAL has gone for profit over customer satisfaction."

Pros: "Everything"
Cons: "Nothing"

Pros: "Crew"
Cons: "Food vegan"

Pros: "Pilot kept us up to date on flight times, weather in London, etc."
Cons: "Legroom. Not changing passengers’ seating at the last moment."

Pros: "Crew was friendly and courteous."

Pros: "Leg room and entertainment current."
Cons: "Seats to recline further."

Pros: "Boarding Announcements Clean"
Cons: "Very cold Bathroom in back of plane"

Cons: "This jet had multiple mechanical issues that delayed the flight considersbly."

Pros: "The entertainment system and hardware of the plane is pretty good."
Cons: "Staffs' interaction with customers. Perhaps be more attentive from time to time."

Cons: "sitting next to the people you are traveling with"

Cons: "My TV did not work."

Pros: "The service was excellent and the food choices were great. I enjoyed several hours of dimmed lighting, which helped with sleeping and kept my five year old daughter calm. The staff were friendly and helpful."
Cons: "One irritation was that the temperature of the plane was too cold and we have a/c blowing in our faces most of the trip. We couldn't control it from our overhead fans, so we were a bit chilly."

Pros: "The crew was wonderful"
Cons: "The entertainment was horrible. The monitor was frozen most of the time. The audio selection was non-existing, the movies were medioce"

Pros: "Flight boarded late and then we sat there for 2 full hours waiting for paperwork."
Cons: "Neverending delay that should have taken 20 minutes."

Pros: "Good boarding process, pleasent staff"
Cons: "We upgraded to the economy plus. I thought it was still tight in with width and I m a small guy. The plane seemed old as the in seat screen was smaller than my phone. My wifte’s seat actually came apart. No charging ports for mobile devices."

Pros: "Food tasted great, pilot did great job, bathroom easily available, cabin service reasonable."
Cons: "Unable to sleep, too uncomfortable"

Pros: "Customer service and everything else was great"
Cons: "Getting delayed. We were supposed to leave at 10 something PM but instead kept getting delayed until we finally left at 1:45am. That to me killed my overall experience for that flight considering that it's an 8 hour flight and that I needed to come back on that Monday. Less time do stuff for the weekend."

Cons: "Screen small and blurry"

Pros: "My daughters entertainment system didn’t work at all, so they graciously compensated us for the inconvenience."
Cons: "Entertainment system was outdated, extremely small screen and the audio wasn’t that good."

Cons: "I landed in Terminal 5 at LAX, so I walked 20 minutes to the International Terminal and waited in line at the Austrian Airlines counter for 45 minutes. When my turn came, I was told that Austrian does NOT fly to London. After a while, they figured out I was on a Unites flight, so I had to walk to terminal 7 (about 25 minutes) to check in with United. If this is a United flight, why is it called Austrian Airlines? Very frustrating and confusing to me and to Austrian Airlines!!!"

Pros: "Roomy cabin, comfortable seats. No boxes or annoyances at feet. Free complimentary beverages."
Cons: "Need to upgrade blankets th something that could actually provide warmth."

Cons: "Three hours delay when all aboard already due to “technical difficulties” and then we had to change plane. The whole entertainment system did not work. No apology or explanation."

Pros: "Boarding speed was too notch."
Cons: "I can't blame United for this, but we had to circle around Heathrow a couple of time and even had to perform and emergency pull up because there was an airplane still on the landing strip."

Cons: "Flight was freezing cold and staff were very rude. Worst flight I have ever been on."

Pros: "Nice flights attendants"
Cons: "This is not how business class sshould be. You're seated at a 2-4-2 row arrangements."

Pros: "Nothing at all!!! That should really tell you something!"
Cons: "The staff were rude, abrasive, ignored several passengers that were trying to get her attention before take off as 2 overhead bins were wide open and full to the brim. She of course was too busy playing on her cell phone in the back of the plane and ignored/silenced the passenger call button. They were so loud when people were sleeping, yelling ‘trash please’ every 5 minutes, we are not stupid, we can see what you are doing and if we have trash, we will give it to you - so please STOP disturbing my peace and let me bloody sleep!!!! I was never offered any food or drink during the entire flight, not even when I was awake - other airline attendants are more observant and come back and ask us when we are awake if we would like anything to eat or drink. So essentially that was 7 hours with nothing after having paid a little over $700 for what was seemingly the WORST transatlantic flight I’ve ever taken. I travel back and forth often, because I’m a dual national, but I will stick to BA or Virgin Atlantic - the planes and service are far superior to this pile of turd that goes by the name of United. There were no charging facilities (power outlet or USB port) and the TVs had such horrendous resolution that you would get a headache from having to squint at the screen."

Pros: "Good staff"
Cons: "Internet rate is ridiculous...15 / hr and goes up from there"

Pros: "The flight attendants were cheery and quick with their service. Was very impressed."
Cons: "I was sitting in the row behind the extra leg room seat. When they were fully reclined, I could not open my laptop fully, so I had to work with my laptop screen angled toward me. The seat back entertainment screen was impossible to see when the seat in front of me was reclined as well, and the screen did not adjust/tilt. Worst of all, it was extremely difficult to get out of the seat."

Cons: "Service was mediocre, plane was terribly outdated with minimal amenities for an overnight, long-haul flight. Would not fly United and now, will not fly flights operated by United for this kind of travel regardless of price."

Cons: "Wish there was an option for me or even Lufthansa to resell the ticket I couldn't use. $500 wasted"

Pros: "It was an efficient flight. My only suggestion is for the flight attendants to receive some training on the finesse of service. They could be abrupt and mechanical rather than service oriented."

Pros: "The cheap price of the flight."
Cons: "Flight wasn't comfortable, non legroom an no acces to entertainment."

Pros: "The price!"
Cons: "Our flight wasn't on a Brussels jet, but United Airlines. It wasn't only a different carrier, but a different flight number. We only learned of this when we weee rising to OHare and asked a United Airlines pilot about it. He directed us to the right place. In London our itinerary indicated a flight on Lufthansa, but it was United and a different flight number, too. This is confusing and the practice needs to change!"

Cons: "small video monitor"

Cons: "We could not check in on line and there was no Austrian Air agent at SFO (San Francisco). Ultimately needed to check in at United but their agents were uncertain about our tickets. Typical United service - cranky flight attendants, poor food - but we arrived on time and in one piece."

Cons: "NO INTERNET!!!"

Pros: "Smooth flight."
Cons: "There was loud man behind me (laughed INCREDIBLY loud) The crew knew him so they did not say anything to him."

Cons: "Incorrect flight info . there was no lufthansa airplane it was a united flight 4 terminals away so i wasted my time n money n missed the flight. Nowhere did the reservation state the correct flight number and l the link went to ufthansa site yet couldnt check into a non existant flight. Kayak sucks. Not the airline"

Pros: "Flight was cancelled at the lastminute"

Cons: "All of us passengers sat in the plane for 2 hours while 17 ppl were removed and then seats resat. This massive overbooking on the part of the airlines, caused me to miss my connecting flight and my connecting train, and miss a whole day of my costly vacation. On top of this, we had to pay for changes to the connecting train (a cost we weren't expecting to incur.) This flight in the end has turned out to be one of the most costly and uncomfortable flying experiences that I've ever had. I am hoping that either Kayak, Lufthansa or the operating airlines, United, will step up and make recompense for this monetary loss. Thank you, Sarah Minnich sarahminnich@icloud.com"

Pros: "Boarding was fast and efficient. Crew was polite and professional (although they weren't able to help me with my seating issue)."
Cons: "I had to sit near a severely overweight person. The arm rest in between couldn't even be put down and I had less than half the seat for myself. It doesn't make sense that I shouldn't be able to sit on a seat that I paid for. The staff should have been more understanding of the situation. Also, the headphone jack was a little broken so in order to watch any movies I had to hold it in the entire time - not that it mattered that much since I had no choice but to walk the aisles for most of the flight."

Pros: "Thought I had bought an air New Zealand flight but turned out it was run by United airlines Was not happy about that . Seated were uncomfortable and tight leg room But got to my destination ok"
Cons: "Prefer to fly on air New Zealand planes as they have more leg room and generally better service"

Pros: "That the flight came in to London 30 mins sooner than its scheduled time."
Cons: "Terrible behavior by the crew. It felt truly humiliating to be spoken to condescendingly by them and treated very badly."

Pros: "Lots of movies and shows plus constant tracking info."
Cons: "Closeness of seats and worn out touch screens on seat backs resulted in people behind us constantly kicking and pounding on our setbacks throughout the flight. Cleaning crew did not do a thorough job, leaving trash and used chewing gum on floor from previous flight."

Cons: "My 3rd old was very hungry and I reached out to cabin staff for any kind of food for purchase, they turned me down saying I need to wait for another hour till the dinner time. Did not provide any help there. My baggage did not reach with me and they promised to deliver it with in next 6 hours and it turned out that they took more than 18 hours to deliver my baggage to my home. My entire day got wasted waiting for this baggage to reach me. Poor communication made me wait and watch the door every hour. I tried to reach and get some information on when that baggage would reach me but no body knows."

Cons: "8 channels of looped shows and movies. Too long a flight for that...and then have to use my device to watch on the free part of the wifi.so no battery left. For this price? And I booked through Lufthansa but flew United. Bad form."

Pros: "The trip had minimal turbulence. The landing was smooth."
Cons: "-The 767 was old. -It did not have any power ports for my laptop or cell phone. -The interior was old and dated, reminiscent of the 1980's. -The TV screen for entertainment seemed to be smaller than a Samsung Note 5. -The seats are unreasonably narrow and not comfortable. -I had an isle seat and my shoulder width is literally wider than the seats. -Every time the isle cart went by, it hit my left shoulder. -The seats in general seating are too small and were cramped. -God forbid if we had to egress out of the plane. -There were no adjustable head rests, like other airlines have. -The Flight Attendant for my section DID NOT make me feel like I was a valued customer, even though I paid over $1500 for flight. -She scolded me for asking "Why," when she TOLD me that I needed to sit in one seat, even though the seat next to me was vacant. She literally treated me like a child. - NOT COOL. Overall, in comparison to my last international flight, I WOULD NOT recommend United. I feel like I paid too much for my experience with United. Aer Lingus has better/newer aircraft, better cabin crew, better entertainment selections to include music and a selection of movies to watch at your convenience, more comfortable seats, provide a better environment, and a better value for your experience. Aer Lingus was also cheaper. So if you are reading this, please shop around if you are considering United to fly."

Pros: "I was upgraded to economy plus aisle seat"
Cons: "Flight delayed about 1hr"