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Cons: Baggage should be included in the price. You should be able to choose your seats and preboard on the internet.

Pros: I liked sitting by the Emergency exit so I had more legroom.

Cons: Did not like the small bag allowance for carry on and the fact that we were charged an extra $25 because our carry-ones were over 5 kilos. That is a ridiculously small allowance and just a cash grab for the airline!

Pros: Non-stop flights from YYZ to MCO and vice versa

Cons: No snacks Poor entertainment They weigh all hand carry items even backpacks No web check-in therefore no free seat selection

Cons: Our flight changed without warning 2 weeks before from a direct flight to a non-direct flight. Unable to get money back for upgrade or flight.

Cons: Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!

Pros: It was a nice flight. No troubles

Cons: Nothing

Pros: Very professional crew.

Cons: The plane was delayed 1 and a half hours getting out of the gate because of a malfunctioning fuel gauge

Pros: WiFi and Entertainment

Pros: Excellent crew and good food. All hood. Thanks.

Cons: Old plane small cabin and seats hurt after 4 hrs.

Pros: Courteous crew

Cons: Didn’t leave on time

Cons: Seats are smaller than other airlines, terrible experience. I felt I was being squeezed the whole time

Pros: Easy access and commute

Pros: The free movie

Pros: Plane was late missed all connecting flights

Pros: Nice seating

Cons: They asked who would give there seat up for 600$ future flight credit and The first two people could be eligible. They ignored me (who was first) for a white couple who Came after me, and they got chosen and got the flight credit, but I was as clearly first. So I think it was more of a racist matter

Cons: When we checked in we were told everything was on time. When we should have been boarding, we were told there was no pilot. That took just over an hour to rectify. When we finally landed at Lauderdale, we were told there was no gate - surely they would have known this when we took off from Ottawa!? We sat waiting for at least 45 minutes before having access to the gate. Beyond frustrating when we were already late and inconvienced!

Cons: Improve seat comfort

Pros: The crew was good. The comfort level of the seats were awful. People throw their luggage in the overhead compartment to fit theirs and nobody else. I had to put my backpack in front of me and had absolutely no leg room. The seats were smaller than usual.

Cons: Serve some pretzels at least.

Pros: Comfortable and a very friendly flight crew.

Cons: Terrible layover in Vancouver. There was not need to make us leave the plan for 3 hours and get back on the same plan

Pros: Great crew

Pros: Friendly and helpful crew.

Pros: The crew was efficient, but not like some WestJet flight attendants where they crack jokes, & make everyone feel glad they were on that flight.

Cons: The pilot was going too fast on taxiing to the runway (trying to catch up from a ground delay), & nearly overshot the runway. Had to stop very suddenly and make a sharp turn. Not a great way to begin a flight

Pros: Crew was great.

Cons: In flight entertainment was poor. Seat was poor.

Cons: Lots of confusion for seat selection

Pros: I liked sitting by the Emergency exit so I had more legroom.

Cons: Did not like the small bag allowance for carry on and the fact that we were charged an extra $25 because our carry-ones were over 5 kilos. That is a ridiculously small allowance and just a cash grab for the airline!

Pros: Great crew.

Cons: Audio didn't work very well

Pros: Great flight. Smooth and comfortable!

Cons: Entertainment system needs updating

Pros: Direct flight, staff was courteous, priority checkin was worth it. Also the activity paid on the flight "dolphin encounter" was worh it.

Cons: Boarding delay of 50 min with no notice. We could have taken the kids to the restroom earlier, however we kept waiting as we thought that we'll board any minute. Aircraft looked dated, seats not too comfortable.

Pros: Cheap fast on time seats tight but comfy

Cons: Rare smiles from sun wings employer waited until 2 hours before flights departure before the employees were at the airfport for checking really tight seats

Pros: Staff in Antigua were friendly and helpful.

Cons: Flight delay - but I didn't get a notice before arriving to the airport. I was offered expressed check-in since my luggage was lost on my arrival, but by the time they identified me to do so, it didn't make much difference in terms of my wait time. No gate arranged/available on arrival to Toronto, so we waited even longer again on the flight.

Pros: At least my travel companions were lovely.

Cons: Limited food options Snotty cabin crew service Terribly organized luggage carousel pick up- with 4 flights on the same carousel Movie terrible and not turned on until halfway through flight Ground crew in toronto useless

Cons: CheezIts were too salty. We had to sit on NO tarmac for over 10 minutes because a plane was stuck at our gate...several other gates empty - what's up?

Cons: If there could have been some sort of service at DTW to take customers to the gate of their connecting flight, for cases of really short time window of course, it’d be extremely helpful.

Cons: I booked a business class ticket through klm, but it was a delta code share flight. Delta was unable to locate me in their system, and I had to contact klm myself to straighten it out.

Pros: Crew was very professional. Seat uncomfortable. No entertainment. did get water or coffee.

Cons: Comfort

Pros: I liked that we arrived on time. Besides that. Not much.

Cons: Having to us use our cell phones to watch a few channels was terrible. No movie. No help. You were just left on your own. Total of waste of time. Give us a monitor. Give us options. You are American Airlines, not Allegiant Air

Pros: 4 flights and all of them in middle uncomfortable seats. I requested aisle seats many times and counter agents were unhelpful and rude.

Cons: Better seat options and more comfortable seats

Pros: Crew was very friendly

Cons: Seats were extremely uncomfortable, and hurt my back very much.

Cons: We had a good trip

Pros: First check-in luggage is free

Cons: No free snacks

Cons: Lots of confusion for seat selection

Pros: Staff in Antigua were friendly and helpful.

Cons: Flight delay - but I didn't get a notice before arriving to the airport. I was offered expressed check-in since my luggage was lost on my arrival, but by the time they identified me to do so, it didn't make much difference in terms of my wait time. No gate arranged/available on arrival to Toronto, so we waited even longer again on the flight.

Cons: Disorganized lines & boarding. Lost my baggage to due the previous issue. Planes feel very "economy" - cheap view screens, poor economy, many people couldn't fit in the seats (haven't seen that in years). Not even a cookie for a snack.

Pros: I took the upgrade seat space was great and all the extras was amazing The next flight will be on Air transit Great job

Pros: The crew were very friendly, sweet and accommodating. I had a seat by the exit which I luckily didn't have to pay extra for and the leg room was ample and really helpful on a long flight. The meal was pretty good, but I really wished airlines would stop wasting so much plastic - I think there should be a way we can support the environment better when flying.

Cons: I didn't realize Air Transat was a bare-bones airline (not that my flight was cheap in cost) - we didn't have pillows or blankets for the flight (10 hours) and had to pay for them! Seems like that should be standard on a long haul flight. The seats are very narrow with poor back support, and my back started to hurt 5 hours in. Many people were standing in the aisles as it was so uncomfortable. I was very cold throughout the flight, which was another uncomfortable aspect. One of the bathrooms was out of order which resulted in everyone using the same one - you can imagine how smelly and messy it got.

Cons: 3hr delay sitting in the plane.

Pros: There was not much to like... we boarded quickly that was about it.

Cons: For starters, they should offer water and juice on all flights. On my outbound trip they only offered water and it took them a long time to offer the water. Also, on my inbound trip they turned on the lights after take off and had them on for a while. Seats are also SMALL.

Pros: Entire experience went smoothly. Right from when I booked by tickets to checking in at the airport. I was kept informed of changes to the flight itinerary and didn't have any trouble throughout the process.

Cons: Nothing really could be improved other than typical airline problems that can't necessarily be solved. We did fly out of LAX on our way home and that was more of an unpleasant experience as there is not near enough seating for people waiting to board their flights.

Cons: The boarding process is terrible. One line for section 2,3,4 causes so much chaos.

Pros: the flight was short and convenient

Cons: the flight was good and met our expectations

Pros: Comfort, timing. Customer Service!

Cons: Technically problems with lightning on board.

Pros: The boarding process

Cons: Seats uncomfortable, no entertainment except dated material, crowded, overhead luggage does not fit a 20in bag except sideways, very inefficient use of space. Given the choice a rouge flight would be my last choice.

Cons: My first flight had free snacks and movies to watch yet it was only an hour in the air. This flight was much longer with no movies and having to pay for snacks. Seems a tad backwards.

Pros: Smooth and fast very clean and attentive crew

Pros: Everything is excellent!

Cons: The boarding procedure.