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Pros: "Service was fast"
Cons: "Better seats"

Cons: "Great crew and flight! Cheers!"

Pros: "Nothing"
Cons: "Proper communication"

Pros: "non stop flight"
Cons: "Crowded, small plane. No air after people had boarded while fuel was being replenished (dangerous?), sitting at gate for 20minutes. This, after a 2 hour delay. Then a rough landing in Minneapolis- plane brakes sharply and suddenly, shuddered to a taxi rate of speed. simple snacks, not very good."

Pros: "Nothing"
Cons: "Worse experience ever, flight delayed, lost connection, many hours in phone trying to fixed and anyway lost the flight, spent so many time at the airport with the front desk so disappointed"

Cons: "You guys didn't allow me to get in this plane and i missed my flight."

Cons: "Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher..."

Cons: "B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3."

Pros: "Our flight crew were great. Pilots were great too."
Cons: "I missed my connection due to weather in Minneapolis. Was diverted into Milwaukee, but nope we are diverted to Chicago, but wait no we go to Milwaukee. Deboard into a close gate area. Rest rooms were closed. Then once refueling is done get back on and make Minneapolis at 12:15 am. Connection missed"

Pros: "Delta app is awesome."
Cons: "Really nothing. They did a great job."

Cons: "No food on board and we were hungry"

Cons: "No charging outlet."

Pros: "I liked the touch screen displays in each headrest. Seats and leg room comfortable"
Cons: "Boarding was somewhat unorganized"

Cons: "On my opinion Delta is one of the best airlines. Staff are friendly and they made me feel service. They are really nice and they.take care of been on time and anything you ask them they are there to answer. Great airline"

Pros: "got there on time, no delays. very smooth"

Pros: "Boarding was smooth, attendants were nice and informative, and everything was on time"

Cons: "Very late and boarded too long before leaving the gate."

Pros: "By"
Cons: "A three hour delay on the first flight and a hour delay on the second..."

Pros: "Crew was friendly!"
Cons: "Plane wasn’t clean"

Cons: "Customs massively backed up. Somewhat disorganized"

Pros: "On Time. Nothing else to say,"

Pros: "On time. Connecting through Atlanta is quick and efficient"

Pros: "Friendly, leg room, on time."

Pros: "Nothing in particular stands out."
Cons: "The boarding process seemed backward, took longer than usual to board the plane."

Pros: "Flight went off pretty well. On time no complaints."
Cons: "Somewhere somehow you need to know that, although partners, Delta and West Jet do not share computer systems and that they are two completely different airlines. This affects ,sometimes, how luggage is handled especially when you land in another country and you have to manually transfer your own - and nobody tells you. You actually change airlines. Itinerary implies West Jet controls the entire thing. Not the case. Better job economic explaining what to With luggage and that, while itinerant implies 1 airline, they are only partners and should be treated separately."

Pros: "We landed earlier than expected"
Cons: "Bathroom was very smelly"

Pros: "Movies"

Pros: "Delta flew their way back into my heart this time around"

Pros: "Staff, Ease of boarding"
Cons: "Bring back in flight meals, please"

Cons: "They had to change tires before we lelt in Toronto. And we spent more than one hour on the tarmac."

Pros: "We made it it was short 1 hour 11 min"
Cons: "I had a long lay over it was more then 12 hours"

Pros: "gate staff were great"
Cons: "plane cabin staff looked overworked"

Pros: "The food"
Cons: "No entertainment"

Cons: "Bad"

Pros: "Whole thing was easy, plane was nicely updated on the interior"

Cons: "West Jet gave me a "fake" ticket delta would not let me board missed the flight I had to wake up at 3am to catch. This is after I finally made it to my hotel last night at 11:30 pm. This is completely unacceptable. NEVER AGAIN IN MY LIFE WILL I EVER FLY WITH THIS COMPANY!!!!"

Pros: "The flight attendants were great! Super friendly and helpful with everything!"
Cons: "I'd love slightly larger snack portions."

Pros: "Staffing was great!"
Cons: "The fact is that it is illegal to pack Sardines at compact as you are packing us on your aluminum cans."

Pros: "Everything"
Cons: "Everything was perfect"

Pros: "Plane was clean. Hotel due to missing connection was nice."
Cons: "Flight delays cause cascade of irritable passengers. Flight out of Phoenix delayed due to late departure from previous location. We were told mechanical reasons was the cause of the delay. This caused many passengers to miss their connecting flight in Atlanta. When we arrived after midnight, one gate person was attempting to help 50 people with morning connecting flights and room accommodations. The airline knew 3 hours prior that they would have tired, hungry, frustrated passengers. To then have to wait more than an hour in a line to get a bed and or a meal was too much for most people. There were other smaller examples of how Delta's staff or procedures were not customer centric. I will avoid Delta for travel in the future, and I am getting out of their stock."

Pros: "Crew smiling at the end of the flight."
Cons: "Cheap coffee (although it says Starbucks, I have tried better)."

Cons: "Please review the message I sent concerns Atlanta hartsfield."

Cons: "I thought I stated this before about the flight (5), Treatment (5) all the rest (5), but Atlanta Airport does not support disabled people using scooters to get from one plane to another. With more people using these, only a matter of time until a reporter males this an ISSUE. Meanwhile I will make every effort NOT to use ATLANTA HARTSFIELD. This includes my wife, also using a scooter."

Pros: "Friendly but efficient. Allowed me to keep my bag with me without a fight."

Cons: "I showed up 2 hrs before the flight. Was told the flight from Toronto to Minn was delayed 30 minutes and go stand in line to speak to an agent. There were approx 20 in line yet only 2 gate agents at 4:30pm. One of the gate agents kept helping the Premium members and bypassing the standard line. The other agent was in a coma as his average person at counter was 10 min. Finally get to counter and they hand me a boarding pass going via Salt Lake in 30 minutes. But has a 3 hrs layover in SL. I then get to US Custom check for US residents re-entering and the line was a good 30 minute wait. You would think the Delta folks would have accounted for that line. I had to ask everyone in front of them if I could skip in front as the plane was now departing in 10 min. I had to then run on a bum knee and was the last to board. The agent at gate was saying we were calling your name but did they think I could have been stuck in customs? On that short of a window they should have walked me through Customs to make sure I got on a flight they wanted me to take versus my scheduled flight."

Pros: "Was a nice flay , thanks"

Cons: "I like the AirFrance seats more than I like the Delta seats. AirFranxe has better entertainment too."

Pros: "Everything else good."
Cons: "N/A"

Pros: "Direct flight to JFK using Delta. Was not aware that I was NOT flying on West Jet therefore encountered problems searching for a way to check in online. Ground crew airport check in at the Delta counter and at the Boarding gate was helpful and efficient. However request for Special Assistance in Toronto was poorly handled. We did not accept the conditions offered to us as one wheel chair operator had to push 3 passengers and I had to wait for him to return to me after two people were brought to their gates. My Husband had to wheel me in to my gate."

Cons: "There was absolutely nothing "first class" about this flight. Cramped seats, baggage fees, terrible boarding procedures... I've experienced better service on economy flights. Never again with Delta/Westjet."

Cons: "No Food to buy available on board. We thought we could buy something. The coffee was good."

Cons: "Top marks for WestJet!"

Pros: "Staff was nice."
Cons: "Better communication in regards with mechanical issues."

Pros: "Everything. Thank you"
Cons: "Everything was perfect. Thanks."

Pros: "Nothing"
Cons: "Always delays with this airline, hope their service improves now they have been bought out by Air Canada. Staff need training on how to deal with their delays, rather than the "I know as much as you" answer. Their staff have always pleaded blind ignorance when disruptions occur. AVOID."

Pros: "Space"
Cons: "Nothing"

Cons: "The boarding"

Cons: "My baggage did not arrive in my final destination"

Cons: "Bathroom had no light Seats hard and uncomfortable Did not offer any entertainment rental like Air Canada"

Cons: "Total rip off. I won't be flying West Jet again if it can be avoided"

Cons: "The boarding process is terrible. One line for section 2,3,4 causes so much chaos."

Cons: "Issue handling for delay"

Pros: "Hmmmm... I got free earbuds. Though movies were “pay per watch” grrr... I thoroughly enjoyed every one of the 67 movie trailers...."
Cons: "The seat hurt, it really should be comfortable if you’re going to sit in it for upwards of 7 hours. FOOOOD... something complimentary to give to your passengers who payed so much for a great trip and are now starving to death in the back seat, chewing on the magazines as nourishment."

Pros: "Comfort, timing. Customer Service!"
Cons: "Technically problems with lightning on board."

Cons: "Delay"

Cons: "Crews were good"

Cons: "Lil late"

Cons: "When tavelling with a child, which is always identified at the time of booking by providing child's age, every other airline was able to accommodate seating together. Even at the lowest fare class. Not Westjet, their automatic computer seating assignment gave us seats in separate rows !! When asked at the checkin and also again at the gate, we were told that the fare class that we paid for does not allow seat changes. They simply would not seat a parent and a child together unless we paid extra $25/person to change seats. This kind of gauging for money was shocking. Especially when there were 3 other rows behind us with free seats together !! This was clearly a case of wanting more money. At the lowest fare class parents travelling with children can expect the child to be sitting separately from them. Or pay up more."

Pros: "Very comfortable, staff was courteous and professional and planes arrived ahead of schedule!"

Pros: "Staff are cute"
Cons: "Nothing"

Cons: "My returning flights were not correct. I ended up having 2 returning flights back to Halifax which made me have to overnight in Toronto unexpectedly."

Pros: "Great leg room...clean"
Cons: "All of the onboard staff was great except for one. She was visible grumpy. She was rude to an elderly couple sitting next to me. Her impatience with them ended up that she didn't get their drink order right. She challenged them on whether they really said they wanted milk and sugar or just sugar. Then she rolled her eyes and huffed and puffed about someone else waiting to get down the aisle after going to the bathroom. The client was had patience and was talking to those around her. The server was verbally frustrated and everyone knew by her words and facial expressions. There was an elderly lady with a cane who she was very brusk and impatient with. Her tone was condesending and dismissive."

Pros: "Option to watch movies on your device"
Cons: "Not useful if you don’t have a device"

Pros: "The flight attendants are awesome! We were traveling with our 6 month old daughter, and the flight attendants went out of their way to make sure we had a personal safety demo for our daughter, and made sure we had everything we needed. They even held her while I went to the bathroom! Amazing customer service!!"
Cons: "No entertainment-but I think this is being phased out of most planes now."

Cons: "slight delay in takeoff but otherwise good"

Pros: "$200 WestJet dollar compensation"
Cons: "Waiting 5 hours to leave. Not checking for delays before boarding. 12 month expiry on WestJet dollars."

Pros: "everything"
Cons: "nothing"

Cons: "The way we got treated in a bad situation , we knew deicing needed to be done, and were told we were 8th in the que, this was shortly after 10 AM. This was followed with an announcement the ground crew was too busy and couldn't push us off . This either BS or an inept crew or management or both. All kinds of planes got sevice except us. Something is not being treated fairly. I am highly disappointed,"

Pros: "Efficient service - boarding and arrival were on time."

Pros: "Nothing"
Cons: "We got stuck at the airport for 20h because of westjet not having a pilot."

Pros: "The wifi inflight service"
Cons: "No food, only snacks."

Pros: "Everything was great"

Pros: "Nothing"

Cons: "everything was excellent especial flight pilot wonderful keeping good information about landing .... I was very happy I Will use back again"

Pros: "It was overall ok , but over all disappointing that west jest became such a budget airline."
Cons: "I’m disappointed that west jet became such a budget airline, it used to be my favourite. Now there’s no monitors, you got to use up your own power from devices. I prefer to save my battery when travelling."

Pros: "Free upgrade and gate check!"
Cons: "No checked bags or meals for economy passengers"

Pros: "It was very enjoyable all round."

Pros: "Everything,."
Cons: "Too short"

Pros: "The staff was generally very attentive, friendly and professional"
Cons: "I didn't have any negative experiences."

Pros: "Comfort, friendliness and ease of travel with Westjet"
Cons: "Can't think of anything"

Pros: "crew is excellent"

Pros: "I felt comfortable"
Cons: "Hearing announcements weren't clear"

Pros: "A bit more seat room. I'm a tall guy and was a bit cramp"

Cons: "Everyrhing was great"

Pros: "service"
Cons: "There is none."

Pros: "Only the boarding was good"
Cons: "My luggage was damaged"

Pros: "Westjet staff and friendliness!"
Cons: "A bit warm On the plane from Toronto to Calgary but packedfkight."

Cons: "Seat space was too tight"

Pros: "I was upgraded for free, and everyone was incredibly nice and great at their jobs!"

Pros: "Nothing,really other than the fact that it Got us home."
Cons: "At least offer water. There was no service whatsoever"

Pros: "Crew was great"
Cons: "Snacks"

Pros: "The crew &entertainment"

Pros: "2 and 2 seats, all occupied, no distancing."
Cons: "Better seating, boarding from the tail to decrease contact"

Pros: "Everything was on time considering the heavy Holidays travels."

Cons: "Food quality"

Pros: "Nothing"
Cons: "If my Chanel purse with my make up Chanel brand full bag with unopened experience makeup and purse was stolen"

Cons: "The wifi signup process not seemless with Android."

Cons: "Make seat available for two of us together not every one in a deferent row"

Pros: "Even thou flight was delayed we arrive at a decent time."

Pros: "No"
Cons: "No"

Pros: "Yes very pleasurable."

Cons: "There’s no headphones aboard for entertainment"

Pros: "Nothing"
Cons: "Very uncomfortable American airlines is the worst"

Cons: "We were rerouted by JustFly prior to our trip. Instead of Venice - Philadelphia-Tampa at noon, we were moved to Venice - London - Chicago - Tampa. Flight from London - Chicago was delayed 6 hours. Of course missed connection in Chicago. Spent night in Chicago and arrived home 48 hours after leaving for Venice airport."

Cons: "Over 90 minutes delay on arrival time on a less than 2 hours flight"

Cons: "Un necessary delays from start to baggage pickup"

Pros: "The crew was great and made light of a relatively tense situation. This was a connecting flight for many passengers which was delayed so many of us were missing our connections. The crew still did a great job keeping everyone comfortable and boarding us quickly."
Cons: "Unfortunately our plane was grounded in Chicago before our leg of the trip even began. By the time it arrived in YYZ many of us would already be missing connections. Due to a smaller plane we have to stow most of our carry on below which caused a bit of chaos while disembarking trying to retrieve bags and hustle to the next flights. Since I knew before leaving YYZ we were quite delayed my husband drove to ORD to pick me up instead of waiting 24hr for the next flight to St. Louis. It added 8 hours of driving for him to an already long day but we made the best of it."

Pros: "Price"
Cons: "Outdated airplanes"

Pros: "good price and a good route"
Cons: "This turned out to be a 'code share' flight operated by American Airlines. As such, neither Qantas nor American Airlines would allow me to buy premium seats so we could have extra leg room. They said the 'code share' blocks seat sales! Be ware Also found out that American Airlines does not serve meals on flights from Toronto to LAX. I was told they only serve meals on "international flights" but that I could buy a sandwich or snack. Unfortunately they only had 4 sandwiches on board , which sold within the first 2 rows of the plane!"

Pros: "Boarding was a breeze"
Cons: "N/A"

Cons: "There was a glitch in the system with our boarding passes. It got sorted out but was just kind of weird."

Pros: "Not turbulence"

Cons: "2.5 hour delay."

Pros: "Trip non stop"
Cons: "AA has moved seats closer. Had difficulty putting a carry on bag under the seat. Seatbelts short."

Pros: "Timing of flight routes"
Cons: "Sat on a pillow"

Pros: "The seats were comfortable and the boarding process was very well organized."
Cons: "The plane had a very good entertainment system with a lot of good movies, but the flight had no earphones available, so only the passengers that had their own ear/headphones could use it. Other than that, the flight attendants were not kind in any way and items present in the onboard menu, were not available, as I asked for Pringles and there was none. I did not see anybody eating some food in this flight, other than the mini pretzels served. How a 3hour flight arriving at 09 PM, had no food onboard?"

Cons: "Landing was a little rough"

Cons: "I was forced to check my carry on luggage. There was no problems on the way up to DC, just on the way back."

Cons: "Staff seemed tired with some minor conflicts between them at Toronto gate"

Cons: "The seats are hard although spacious for a 3 set row."

Cons: "I hated the waiting area at Pearson. I hated the temperature and how tiny the seats are. Was so hot and absolutely miserable."

Cons: "Last to board with a young child."

Pros: "Nothing"
Cons: "2.5 hour delay going, 3.5 hour delay returning. All because their paperwork had not been submitted on time. Terrible organization."

Pros: "Short trips so no entertainment is offered so it's n/a"

Pros: "I liked having a window seat."
Cons: "My screen was broken, so for 6 1/2 hours, I was unable to watch any movies and didn't see the safety video either."

Pros: "Leg room"

Pros: "It was a very short flight so not too much to go wrong."
Cons: "I had a carry on and a laptop case that fit under the seat. The laptop case has wheels and a handle. The gate agent said I need to check one bag, even though I could show that the laptop case was within the specs for fitting under the seat. When I tried to argue with her, she said, "One of your bags is going to be checked--which one is it going to be?" Bad attitude."

Cons: "The fact the flight was delayed for 5 hours due to weather."

Pros: "Relatively uncorwdedcat that time so I got row to myself. Good amount of legroom"

Cons: "Carry on limitations"

Pros: "The crew, and the plane, confy. Was a good flight in general."

Pros: "With American Airlines in general there is no such thing as customer service anymore .Staff at desk at the airport are rude .Could learn a few things from your Australian counterparts at Qantas airlines"
Cons: "No respect for customers anymore"

Pros: "Somewhat disappointing on the snack options..."

Pros: "Good assortment of movies"

Pros: "how fast we boarded the plane."
Cons: "The crying babies"

Pros: "The crew was great and really helped calm my nerves about flying."
Cons: "The seats were old and uncomfortable."

Pros: "excellent services from employes"

Pros: "Smooth trip"
Cons: "Delay delay delay on the flights"

Cons: "The delay. My flight was suppossed to depart at 7:25pm and left at 9:30"

Pros: "I managed to get a comfortable seating"

Cons: "Not much keg room for a medium size female."

Pros: "They had a movie screen with movies available. Even though the trip was short, it was nice to have that option."

Cons: "Boarding not organize properly Letting passengers go from front to back not good"

Pros: "Nothing"
Cons: "Waiting for a plane to go that wasn’t ready to move, going for 2 rounds of de-icing when the 1st wore off, losing our place in line. Should have waited a little longer at 1st de-icing so we could have left in allotted time period (20 minutes after application). Also fairly certain we left Toronto Airport past the 20 minutes of 2nd de-icing. Which resulted in many passengers missing connection flights (myself included) with as much as a “We are sorry” from Air Canada. I know the weather was an issue, but wasn’t sole cause."

Cons: "Nothing"

Cons: "Air Canada try their best to charge you for anything and everything! Including services that I just take for granted on other airlines (such as entertainment). Never booking AC again"

Pros: "The flight was uneventful, lucked out with exit aisle."
Cons: "Boarding took way too long. Typically an airline will ask people to voluntarily check their overhead luggage free of charge if they know it's a full flight, not on this flight. Instead, they tried to get everyone to board with luggage in hand, then once they realized there was not enough space they asked people to hold on to their luggage while they came through the plane to tag it and stow it below - very inefficient and made the boarding process crazy as people tried to make their way around luggage that was sitting in the aisles."

Pros: "People are couteous"
Cons: "Very cramped; big doing and dance about overhead room so I gate checked. There was empty overhead space and bags very slow to come out at baggage claim"

Pros: "It was a non stop. We left on time, arrived on time. The cheese snack purchase was good. The crew was polite."
Cons: "There was no entertainment, but it was not a long flight."

Pros: "The crew is always tops. Despite being out of coffee, they were good-natured and funny and kind."
Cons: "My seat was super uncomfortable for some reason. Maybe the cushion was coming off? I couldn't adjust it because the guy next to me was so tall and taking up so much room (not his fault!) So anyway my butt totally fell asleep because this weird hard line/bar was poking me."

Cons: "delayes again....."

Pros: "Everything"
Cons: "Nothing"

Pros: "Seats are cramped - spacing is too small. Will avoid Air Canada in future"

Cons: "1 attendant looked unshowered with greasy hair, but good attitude"

Cons: "No leg room, no snack. I had requested wheelchair service and was not met with a wheelchair as I exited the plane. Had to walk up the jetway. No onboard entertainment."

Pros: "At fisrt the flight was over booked. Once we had boarded their was a technical issues with the aircraft, we had to sit in our aiys with nothing to do for just under 2 hours. With this delay in mind their was no form of a free drink as a mini compensation. They had no choice of food."

Pros: "clean and on time"
Cons: "boarding could be a bit more smooth. more leg room wouldn't hurt"

Pros: "Friendly"
Cons: "French annoying"

Cons: "No wifi"

Pros: "Everything.....the staff were excellent......pure and simple"
Cons: "NOTHING!!!!"

Cons: "- No drink service offered on the second flight - Hard seat in coach, very uncomfortable flight, won't fly Air Canada ever again"

Pros: "I didn't get any food or entertainment.. however the staff were very professional, polite, and helpful when needed to be."

Pros: "Flight attendant"
Cons: "My daughter's first trip to Canada, with a brand new suitcase. By the time she arrived in Canada her suitcase was lost. Then ended up in the London Airport even though she flew into Ontario. When she picked up the suitcase it was wet and missing one wheel. On the return flight to Tampa when the suitcase arrived it was missing two of the four wheels in the corner was completely ripped off which was exposing what was inside. The handling of the suitcases is awful and she should receive a replacement suitcase"

Cons: "we pre booked seats at #14 because our daughter cannot walk without help, we took her to and from the plane by wheelchair to make it easier, they bumped us to seat # 32 , the very last one, that is a long walk, at check in the woman there was rude when we told her of our situation and that we had seats, she said there was nothing she could do because the plane was full, she was not very helpful at all, and asked if we wanted to take another plane. Our whole family has been traveling with air Canada, but I think it's time for a change. Very disappointed!!!!!!!!!!!!!!!!!!!"

Cons: "The seats are way to close, I am short and I had no room. There is no way those seats are far approved, cause they're is no way in an emergency people would be able to crawl out if those seats. There was no snack at all, not even pretzels, nothing."

Pros: "A very nice Air Canada person from Toronto Airport really helped us speed up the baggage check-in process, because we were late. Then, in the terminal, the crew was waiting for us even if we were so late ( 5 mins before landing time)"
Cons: "We had to pay for snacks. Snacks should be included in the high price of the tickets (about 500 CAD $). We ordered and paid extra for food snacks, but some of the items were not available even they were displayed in the food menu/catalog. We asked for a blanket for my daughter who was sleeping but Air Canada didn't have any blanket !! After we boarded, we realized that we didn't have space to put any hand baggages ! We are a family of 5 and we didn't have space to put even one hand baggage! Unacceptable!"

Pros: "Everything."
Cons: "The delay, but that was not your fault."

Pros: "India ( flight attendant) provided very poor customer service during flight. I have been a nurse for 24 years and i simply asked for a cool cloth for a gentleman sitting next to me that was feeling ill and very pale. India returned with 5 emesis bags and no cloth and never once came back to check on the gentleman!!! I really wish it was not a full flight because i would have advised him to puke all over everything. How hard was it to provide a cool cloth?? Really? I know first class has wash cloths and that was an easy request. And the fact that she never came back to see if we needed anything or to tell us she did not have a cloth for him. POOR CUSTOMER SERVICE!! I will think twice about flying Air Canada again. Thank god for good citizeans willing to help strangers in a time of need."
Cons: "Poor ccustomer service by flight attendants and no follow up on ill passengers."

Pros: "The Air Canada agents and staff were very helpful and accommodating to the best of their ability. I hugged one female AC Agent in TO as she was so kind and helpful, and told her she was the highlight of my day."
Cons: "The processing of Air Canada passengers to the connecting Gates and through Customs for USA international flights was a nightmare. It was very disorganized, with hundreds of passengers herded like cattle, poor communication, customs slips not provided on the AC Flight before landing so as to be completed in advance. There was staff shortage, and not done in a timely manner so as to make your connecting Flight. It has truly been a most stressful experience for me this and each time I have to go through Toronto to make a connecting flight , and I will avoid this flight plan in the future at all cost."

Pros: "Nothing"
Cons: "Everything"

Pros: "I liked having the pillow and blanket giving to us. So great!"

Pros: "Early boarding with kids International Toronto terminal very comfortable with plenty of free wifi charging and iPads"
Cons: "No tv did not have app for streaming , did not know when booking that TV only available on your personal device Did not want to pay $10 to rent iPad"

Cons: "Air Canada ROUGE is very different than Air Canada :("

Cons: "My one checked bag did not arrive with me. Not sure where the delay was."

Cons: "The plane was on the edge of departure when I rushed aboard. The server waiting at boarding had a patronizing attitude. As if to say, "Why are you late?""

Pros: "Boarding went smoothly. I liked that I could choose an exit row seat when I checked in and didn't have to pay extra. The crew was friendly. The plane seemed nice and new"
Cons: "The leg room was a bit tight, and the guy behind me kept putting his knees into my back. I don't know if it was poor seat design or what, but he wasn't particularly tall."

Cons: "No free entertainment, no meals, or snacks"

Cons: "Too much late. I missed all my itenerary planned by Campus France. I had to pay for a taxi and a new train ticket."

Pros: "Everything was okay to good, industry standard these days flying from Northern America."
Cons: "Banana bread for breakfast?"

Pros: "The service was good"
Cons: "The breakfast served was too little. We only received a drink and a biscuit."

Cons: "Confusion at every airline because air canaduh forgot to release funds to other lines."

Pros: "The 787 was amazing."
Cons: "I had to take two different flights connecting through London Heathrow to make this leg of the journey."

Pros: "Same"
Cons: "Same"

Pros: "It was better fright than expected. We didn't enough time to enjoy Canada airport . We made a onetime fright but took long wait at customs."

Cons: "Was a bit of a pain when I wanted to simply get off the plane in Geneva since it would be shorter, but then the plane was late, but that can't be helped"

Cons: "Had requested assistance for my mother and air canada passed the buck putting the responsibility to the airport when in fact it should be the carriers responsibility to make arrangements with the airport staff to provide the assistance between gates for seniors with mobility issues at both the Pearson and Tampa airports. Very disheartening how they treat seniors and vets"

Pros: "Newer aircraft. Great crew. Did not feel like a budget flight"
Cons: "Crew. Entertainment."

Cons: "3 hours of delay because of a technical failure"

Cons: "could not make seat assignments until AFTER purchasing on Kayak and had to pay $250 to get those seats. This is last time I use Kayak."

Pros: "..."
Cons: "I got stuck in the airport through the whole night"

Pros: "Great service and very polite staff"
Cons: "Cleanliness"

Cons: "Glad we were able to watch a movie"

Cons: "Better snacks"

Pros: "Pilot was informative. We were delayed because we had to wait in line for our plane to get de-iced"
Cons: "Not sure but I think the WiFi wasn’t working? I know #firstworldproblems right?"

Cons: "Snack"

Pros: "I liked everything was excellent"
Cons: "There was a 10 minutes delay"

Pros: "Quick, not overcrowded"
Cons: "WiFi didn’t work when I paid for it"

Pros: "The bathroom sign that shows if it is busy without going there"

Pros: "Everything"
Cons: "N/A"

Cons: "There was three hour deley because the pliain didn't arrive on time."

Pros: "Almost everything"
Cons: "We got off the airplane from Singapore to Houston. We almost missed the fight from Houston to Tampa because we didn't have enough time"

Cons: "Video monitor inop and the audio on next passenger inop."

Pros: "Made up time for delayed departure"
Cons: "So cramped. Sat next to very obese person....spilled onto my seat"

Pros: "Nothing"
Cons: "Everything"

Pros: "Nothing"
Cons: "Everything"

Cons: "Baggage was lost."

Pros: "Coffee with cookies!"

Pros: "Nothing"
Cons: "Not sitting by my wife."

Cons: "Nothing"

Pros: "Could have basic viewing for free like other airlines."

Pros: "On-time"
Cons: "Kids screaming and kicking behind me the whole time"

Pros: "We arrived on time"
Cons: "Gate attendant was crabby We sat on plane for an hour due to a matienance delay"

Pros: "Landed on time"
Cons: "Changed gate to another terminal at the last minute, we made it on time buy with an infant and a toddler taking a bus in a raining day was tough."

Cons: "No food on plane only a tiny bag of snacks"

Pros: "Eh"
Cons: "Delays!"

Cons: "My trip was for my dad's quadruple bypass surgery and the date was changed. I was told by Price Line I would need to pay $400 as fee to change my trip. I received your email so I contacted United directly and they said there was a $200 fee which could be reimbursed since it was a medical situation."

Cons: "Delays"

Pros: "Captain... smooth landing"
Cons: "Gate attendants were crabby and not very helpful."

Pros: "Good service"
Cons: "Nothing"

Pros: "Pilot sped up to make up for lost time"
Cons: "Snacks need flavor"

Cons: "3x we changed our gate nos inorder to board ..."

Pros: "The passenger next to the window."
Cons: "The passenger on the aisle."

Pros: "On time, pleasant and helpful staff."

Pros: "Very smooth and easy from arrival to airport to final destination"

Cons: "I was in the center bulkhead seat with an very oversized man on the aisle seat with a "service dog". It was not a service dog in the sense that it was all over the place--on my feet and in the aisle where it tripped a stewardess more than once and she told him it couldn't be in the aisle. So it pushed over to my seat because the guy was just to big to share his legroom. It shredded napkins the man dropped which a trained dog would not do. it bounced his tray table up causing him to drop his two vodkas. I had to have the stewardess tell him to move his arm and body out of my seat so I could stow my tray for landing. When waiting for my ride outside the dog was off lease and ran into the pickup lanes where the man had to chase him down. A true service dog would never behave like that."

Pros: "Everything on Kayak was fast and simple!:)"

Pros: "All"
Cons: "Flying in general"

Pros: "very polite staff"

Cons: "Wi-Fi wasn't available"

Cons: "Plane was really hot."

Cons: "The landing was rough!"

Pros: "Everything"
Cons: "Na"

Pros: "Everything"
Cons: "Nothing"

Cons: "Not enough overhead storage"

Pros: "On time. Organize boarding"

Pros: "Same as above"
Cons: "Ditt opp"

Pros: "Everything"

Cons: "Is a seatback tv too much to ask for?"

Cons: "Turbulence"