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Pros: The price was amazing and the hard product is decent for what you pay.

Cons: Food and entertainment could use improvement.

Pros: OK

Cons: Ground service staff (not individual) in PVG showed poker face to customers not only to me.

Pros: Wonderful seat in first class. Good crew. On time departure and early arrival.

Cons: The food was skimpy and not interesting.

Pros: Plane was good (Economy class)

Cons: Food

Pros: Crew was good, seats were bad, entertainment software bad.

Cons: Ordered and reconfirmed vegetarian food, one way got vegetarian food, on return, I am not in the list. Crew tried mix and match, but bad mix. Luggage was badly damaged, staff@LAX offered only $50 for replacement for over $130 suitcase, had no choice but accept their crappy replacement, lost my stuff

Pros: Movie selection

Cons: Not having carts crashed into your knees

Pros: The in-flight entertainment was good

Cons: nothing better

Pros: My flight was delayed and we couldn’t get our connecting flight. They managed to send us with a direct flight the same day.

Cons: Air China has a poor online update for the flight status.

Cons: Should have the seat assignments opened in advance for international passengers, especially who paid for business class.

Cons: The problem was the airline losing our luggage.

Pros: Good legroom, comfortable seat and great entertainment to keep me occupied for the 10 plus hours.

Cons: Security at Heathrow -slow!!!

Pros: On toile.

Cons: We logged 4.1 miles of walking in the airports because of gates and connection flights, baggage and customs.

Pros: Relaxing Cabin crew were awesome

Cons: Not that I can think if

Pros: Emirates itself was great but using fly Dubai from Dubai to Kabul was awful.

Cons: No flights to Kabul using Fly Dubai when someone books tickets actually for Emirates.

Cons: Good flight.

Pros: Overall flight, crew service was excellent

Cons: Was enough

Cons: Unwashed pillow and blankets, stains on the pillow

Pros: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.

Cons: Our boarding was an hour and a half delayed

Cons: My headphones didn’t work

Pros: it was on time

Cons: it was a poor food choice again.

Pros: Good value for money.

Cons: Slow processing at boarding with unnecessary additional bag search.

Cons: We did order food vegetarian Jain but they didn’t provide that.

Cons: The crew is the most arrogant and ill mannered from all the other international airlines I have flown with - so please be ready for a very unwelcome experience. I had also worded this out as a complain to them, but received a very lukewarm and uninterested reply.

Cons: Very quick through immigration and customs. Then a short cab ride to city.

Pros: Perfect in all aspects. Will use them again for all my flights.

Pros: they assisted my aunt very well all through out her flight

Pros: Crew was very nice and did a great job. Comfy seat. Smooth flight!

Cons: I feel like this is Japan Airlines’s chance to present some great actual Japanese food in flight and instead it was a tuna melt and macaroni salad. Just saying.

Pros: The crew was amazing. Especially the pilot and copilot

Cons: Boarding process.

Pros: It was delayed

Pros: Yes the crew was amazing

Cons: It made no sense to board an hour and a half before takeoff.

Pros: OK

Cons: Ground service staff (not individual) in PVG showed poker face to customers not only to me.

Cons: The food was uninspiring, to say the least.

Pros: Crew were very good and good aircraft

Cons: The business lounge is poor at Pudong and so is the food.

Pros: NA

Cons: NA

Cons: Decent budget flights. Short transfer time onto second leg was perfect and easy to follow. Only advice is not to use e.dreamers as agent, they add on a hefty fee unable to back out of. Lesson learnt!

Cons: Delayed an hour due to inbound flight late on schedule

Cons: the flight delayed 2 hours and 40 minutes.

Pros: The in-flight entertainment was good

Cons: nothing better

Pros: the flight attendants take a step forward to offer assistance. Very friendly throughout the trip. Seats are slightly roomy than Air Canada planes. Plane has wifi included.

Pros: Remarkably few in flight announcements, which made it easier to sleep on the redeye. The bathroom was kept pretty clean.

Cons: The food was pretty bad. The flight attendants were helpful, but not friendly. The other flyers were pretty active all night, with quite a few seat changes, which was distracting.

Pros: On board crew were amazing

Cons: Check in crew were rude and awful

Pros: Very nice equipment A330. Service was very good and angle seats were acceptable in room amd comfort.

Cons: Plugin got power didnt work in my seat. Poor quality headphones and movies were average at best. My meal was terrible.

Pros: Efficient speedy boarding but slow at Dubrovnik airport going through passport check

Cons: Free drink on board would have been nice as paid more especially for BA but apart from the baggage allowance and quick processing there was little to differentiate from a budget airline

Pros: Comfortable new plane, friendly staff.

Cons: Not having over an hour delay followed by buses to disembark resulting in a missed connection.

Pros: Good legroom, comfortable seat and great entertainment to keep me occupied for the 10 plus hours.

Cons: Security at Heathrow -slow!!!

Cons: Getting through customs in UK and getting luggage tags to Dublin was a nightmare. Took over 2 hours, went through 4 lines to get luggage tags and given misinformation. Poorest travel experience in 40 years of traveling. Brits need to learn how to expedite processing.

Pros: Straightforward, get-what-you-pay-for experience. Fairly standard seats, personal entertainment options on the trans-pacific flight, but not within asia. Food served on all flights. Check-in at the airport was also straightforward.

Cons: Would not recommend connecting in Nanjing, as the airport handles international transfers a bit oddly. Expect to wait in a group in a handful of different lines, while being herded quite closely by a customs agent from point to point, passports collected when you get off the plane.

Pros: I hated the airline!

Cons: The food was terrible and the staff was not nice at all. Worst airline.

Pros: Plane was okay/good. Crew was good.

Cons: Food

Pros: Fast flight. Less time laying over

Pros: In general, everything as expected, some crew members were even extra nice.

Cons: When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either.

Pros: nice people, good food

Cons: the process in Dubai for boarding is strange, first they make you go into a smaller room where there aren't always enough chairs, then you have to wait there until your section is called. Why not just do it all at the same time?

Pros: .

Cons: .

Pros: The Seats are very Comfortable

Pros: I enjoyed the services, the crew and the food and beverage

Cons: The WiFi services. I ordered the lite service for $4.95 and the 30 mb was finished in less that 10 minutes. Not sufficient

Pros: Yes seats were comfortable

Cons: Food needs to be better

Cons: My wife had a drunk passenger sitting next to her and the crew did nothing to stop the man from misbehaving.....what can I say to this inefficiency ??? I choose to not travel with ETIHAD ever again.

Pros: Crew was great, food was great, seat was comfortable

Pros: Pricing

Cons: Planes not being delayed, causing us to miss our layovers.

Cons: All old movies, no charging ports for economy class, and the flight attendants weren’t the nicest I’ve encountered.

Pros: This flight was amazing and very easy.

Cons: Nothing.

Pros: The crew were very attentive. Lie down seat

Cons: A little outdated for Business class in comparison with other airlines however for the price i would say it's worth it.

Pros: Flight attendants are polite

Pros: everything

Cons: 2 н in plane, then tecnicans search and fix problems

Cons: Very bad food my options were pork and vegetarian. Chicken finished.