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Too long to board and a little disorganized at boarding

This flight did have in flight entertainment.

The flight was only 2 hrs. So nothing to complain about

The way I was treated upon my landing in Toronto. When I missed my flight I had to stay at the airport from 10:30pm until 9:30am and there was nothing offered. No place to sleep or any compensation for food. I spoke with others that had food vouchers and others got toiletries. I'm not impressed.

The flight was smooth and the entertainment was diverse which I loved. I watched a documentary on the Inuit and an Israeli movie ( both things I am not normally exposed to ). How awesome .

There is nothing I did not like

On time. Crew was great

Took a long time for the ground crew to set up the bridge which caused delay in deplaning

Smaller seating area on this plane

Nothing

Flight delayed which led to our rental car gone

Staff was friendly

To many layovers, the gates were too far from each other

I liked the legroom even though we had a regular seat. We sat 2x2 seating and were very pleased. Some staff were nice. The price was a good deal. So it boils down to having mediocre for a bargain or nicer accommodations for more pricey fares. My husband thought it was very good though.

Food was awful. Service for food and drinks took way too long. Why give food 20 minutes before you are giving a beverage? I have always had drink service prior to food. I did not understand this. Breakfast was a piece of "carrot cake" that looked like was picked up from the local jail in Toronto. Really my only complaint. Flight was bumby but not anyone's fault other than Mother Nature. Water in bathroom stopped working halfway through flight. Seats were not comfy as other airlines. My butt got numb somewhere around Greenland.

Seats are very narrow a normal person cant fit in an aisle seat without having a portion of their shoulder sticking into the aisle which means constant bumping. Food was ok at least their was some which was really welcomed. Busy busy flight. Loved that it was a direct flight

The Air Transat crew and ground staff at the airports were friendly, considerate, helpful, smiling and excellent representatives of Air Transat. I am a large man, nearly 2 meters tall, with a history of two separate incidents of Deep Vein Thrombosis resulting in Pulmonary Embolisms (documented in a letter from my physician). My medical condition can be exacerbated by reduced circulation due to prolonged periods seated in a confined space, and in a worse case scenario, this can be life threatening. The ground staff and flight attendants listened to this concern, and found seating situations that allowed more leg room in the emergency exit aisle on the flight over from Montreal to Marseille. On the way back, the flight attendants gave that emergency row to other passengers (allowing me to have the three seats behind the emergency row seats, albeit with les leg room, but room to spread out and move my legs). Very kind! and attentive! Food was good, and the offers of food and drink were frequently made.

Like all planes, I find the seating is too tight for anyone over average size. That said, I think Air Transat's seating is a bit more generous that other airlines.

9 hour flight and only a few shared tiny screens to watch films on. Terrible and outdated

The way I was treated upon my landing in Toronto. When I missed my flight I had to stay at the airport from 10:30pm until 9:30am and there was nothing offered. No place to sleep or any compensation for food. I spoke with others that had food vouchers and others got toiletries. I'm not impressed.

The comfort of a Dash 8 was surprising. The seats have a suitable amount of leg room which I'm actually scared to mention so they don't add an extra seat to each row to take it away. Not too much, not too small, just right for a 6 foot man to not have his knees pressed against the seat in front for the whole ride

Where to start? Dash 8's shake, rattle and roll for the whole trip. Felt like we could fall out of the sky at any time. Staff don't care. Split our group after rescheduling due to aircraft issues despite seats available on both connectors. Said to wait until next stop to fix. Next stop said nothing they can do since we checked a bag. Put 2 hours between arrivals just because they can. Blamed it on the computer. Did provide a $10 meal voucher. Good to know Air Canada values my total trip delay time at $2/hr

The flight was smooth and the entertainment was diverse which I loved. I watched a documentary on the Inuit and an Israeli movie ( both things I am not normally exposed to ). How awesome .

There is nothing I did not like

Nice staff. Efficient boarding.

No basic food for free.

Staff was friendly

To many layovers, the gates were too far from each other

Good helpful crew. Reasonably sane boardingon a full d flight.

Great flight.

Nothing

Flight delayed which led to our rental car gone

Great, smooth flight and landing!

The Air Transat crew and ground staff at the airports were friendly, considerate, helpful, smiling and excellent representatives of Air Transat. I am a large man, nearly 2 meters tall, with a history of two separate incidents of Deep Vein Thrombosis resulting in Pulmonary Embolisms (documented in a letter from my physician). My medical condition can be exacerbated by reduced circulation due to prolonged periods seated in a confined space, and in a worse case scenario, this can be life threatening. The ground staff and flight attendants listened to this concern, and found seating situations that allowed more leg room in the emergency exit aisle on the flight over from Montreal to Marseille. On the way back, the flight attendants gave that emergency row to other passengers (allowing me to have the three seats behind the emergency row seats, albeit with les leg room, but room to spread out and move my legs). Very kind! and attentive! Food was good, and the offers of food and drink were frequently made.

Like all planes, I find the seating is too tight for anyone over average size. That said, I think Air Transat's seating is a bit more generous that other airlines.

IT went up and down at the proper time.

The seats are uncomfortable. My feeling is they were designed to be in the reclining as the headrest can not be reached comfortably in the upright position.

Seats are very narrow a normal person cant fit in an aisle seat without having a portion of their shoulder sticking into the aisle which means constant bumping. Food was ok at least their was some which was really welcomed. Busy busy flight. Loved that it was a direct flight

Flew part of the trip on a Mexicana plane and part on a WestJet plane. and service, food and entertainment was far superior on Mexicana than Westjet

Nothing

Flight delayed which led to our rental car gone

On time. Crew was great

Took a long time for the ground crew to set up the bridge which caused delay in deplaning

Smaller seating area on this plane

The flight was smooth and the entertainment was diverse which I loved. I watched a documentary on the Inuit and an Israeli movie ( both things I am not normally exposed to ). How awesome .

There is nothing I did not like

The comfort of a Dash 8 was surprising. The seats have a suitable amount of leg room which I'm actually scared to mention so they don't add an extra seat to each row to take it away. Not too much, not too small, just right for a 6 foot man to not have his knees pressed against the seat in front for the whole ride

Where to start? Dash 8's shake, rattle and roll for the whole trip. Felt like we could fall out of the sky at any time. Staff don't care. Split our group after rescheduling due to aircraft issues despite seats available on both connectors. Said to wait until next stop to fix. Next stop said nothing they can do since we checked a bag. Put 2 hours between arrivals just because they can. Blamed it on the computer. Did provide a $10 meal voucher. Good to know Air Canada values my total trip delay time at $2/hr

Nice staff. Efficient boarding.

No basic food for free.

It was cheap

Flight attendant was rude. No in flight entertainment. App did not work on my phone. Food was disgusting. Seats were uncomfortable

Flight attendants were humorous

WestJet chose to not delay a connecting flight by 30 minutes after their first leg flight was delayed by just over an hour. This resulted in a 1 hour Calgary layover turning into 11 hours. Instead of arriving in Regina at 1 pm, we got there at Midnight. Missed my only Saturday of visiting with family. No apology from WestJet. Received only $30 in compensation for meals to be divided by My daughter and I. I viewed this to be very cheap on the part of WestJest, with no consideration for the value of our time. Will make a point of avoiding them in future for absolute certain!!!!!!!

Flight was great. Calgary customs was awful. The lines were extremely long. We boarded our plane at 9:50 and departure was at 10.

Customs at Calgary Canada was terribly slow. Almost missed our plane.

Overall

Great flight.

Boarding was very efficient, staff was friendly and the plane super clean.

It was cheap

Flight attendant was rude. No in flight entertainment. App did not work on my phone. Food was disgusting. Seats were uncomfortable

The way I was treated upon my landing in Toronto. When I missed my flight I had to stay at the airport from 10:30pm until 9:30am and there was nothing offered. No place to sleep or any compensation for food. I spoke with others that had food vouchers and others got toiletries. I'm not impressed.

Our luggage didn't scan in the system so we couldn't go to the gate until it was found & scanned in the system. Fortunately we were early so this wasn't an issue but kept us waiting at "step 2" until an actual photo could be found. We also had a delay after boarding while they changed a tire. It all worked out ok.

Flew part of the trip on a Mexicana plane and part on a WestJet plane. and service, food and entertainment was far superior on Mexicana than Westjet

Staff were very good

No frills flight, their booking and computer systems are not good.

Staff was friendly

To many layovers, the gates were too far from each other

Good helpful crew. Reasonably sane boardingon a full d flight.

Nothing much

Deboarded at farthest terminal, they misplaced some of our luggage, moved location of luggage retrieval to further away after making us wait for over an hour. Took forever to finally have luggage arrive.

Seats are very narrow a normal person cant fit in an aisle seat without having a portion of their shoulder sticking into the aisle which means constant bumping. Food was ok at least their was some which was really welcomed. Busy busy flight. Loved that it was a direct flight

I liked the legroom even though we had a regular seat. We sat 2x2 seating and were very pleased. Some staff were nice. The price was a good deal. So it boils down to having mediocre for a bargain or nicer accommodations for more pricey fares. My husband thought it was very good though.

Food was awful. Service for food and drinks took way too long. Why give food 20 minutes before you are giving a beverage? I have always had drink service prior to food. I did not understand this. Breakfast was a piece of "carrot cake" that looked like was picked up from the local jail in Toronto. Really my only complaint. Flight was bumby but not anyone's fault other than Mother Nature. Water in bathroom stopped working halfway through flight. Seats were not comfy as other airlines. My butt got numb somewhere around Greenland.

Very friendly crew!

Boarding was very efficient, staff was friendly and the plane super clean.

The way I was treated upon my landing in Toronto. When I missed my flight I had to stay at the airport from 10:30pm until 9:30am and there was nothing offered. No place to sleep or any compensation for food. I spoke with others that had food vouchers and others got toiletries. I'm not impressed.

It was a direct flight from Toronto to Kelowna.

Seats.

No entreteiment. No food. One of the crew was indiferent and rude.

Good helpful crew. Reasonably sane boardingon a full d flight.

Overall

Nothing

Flight delayed which led to our rental car gone

On time. Crew was great

Took a long time for the ground crew to set up the bridge which caused delay in deplaning