Air North is one of the easiest airlines to fly with. Lots of room and great service. Always provide you food.
My interaction with air north was great, Their customer servicr was easy to get a hold.of, Managed to speak with a person, they were very polite and helpful, However I messed up the date with the ticket purchase, Since I used a third party I could not change the date. And trying to contact Kayak and the other third party was a nightmarez So I am unlikely to use a third party again.
Customer server was excellent. The flight was extremely affordable, and my seat was both comfortable and spacious.
Terrible customer service - no interest in being helpful, limited service hours, unwilling to transfer checked baggage of provide advice. Not recommended.
Supposed to fly out at 10am to Kelowna….got delayed until 1:40 and missed an important meeting. I ended up having g to stay over. Should have just driven.
Service was great from start to finish. Pleasant attendants, timely luggage to carousels.
This airline is never a disappointment. Always on time. Short haul from YLW to YYZ , best way to travel.
Boarding was fine, and flight was on time. During the flight however, you aren't even offered a drink of water. The carts never leave the galleys. All the attendants said the whole time is take your headphones off and buckle your seatbelt. For the price I wouldn't expect 5 star service, but maybe a drink would have been acceptable
Nothing needs to change as it is such a short flight.
The employees at the counter when we first arrived were very helpful and kind. The flight attendants were are very pleasant and helpful. I appreciated we departed on time.
Our first flight from LAX to Winnipeg was changed but you never informed us at all. It went from a nonstop flight to a stay at Calgary. This impacted our trip negatively as we arrived much later than we planned to. Our returning flight was horrible. The flight was delayed 6 hours!! And we were NOT going to wait that long. The only way we got on our original flight was running there. However all of our suitcases were now coming on the delayed flight. It was the worst experience we ever had flying. I want my money back.
Please make more option. And be more precise on the type of food you giving. Diner and breakfast can be different
Delays and missed connections were very hard the crew were wonderful but 1 1/2 hours late from Abbotsford to a 4 hour wait in Calgary was too much. I am 79 years old and I didn’t get to my destination until after 1 in the morning. They could have offered a seat in the lounge or a meal. I was very disappointed in the treatment
No dogs! Can we have no dogs in the cabin? Why was there a yappy little dog behind me? Lucky I had ear plugs. Sorry for others without
Good value, minor delay due to waiting for inbound plane but they gave accurate information about wait time. Able to switch to a seat by my husband thanks to a kind flight attendant
Arrival at Comox from, London,ON 6 hours later... No bueano
Poorly staffed check-in in Victoria. Unhappy WestJet person on counter. Then our flight was delayed by 2 hours, which meant our luggage failed to make the flight to LHR. Overall poor communications to passengers. Fortunately the flight from YYC to LHR was good and on time.
Generally good. However. The flight left 30 mins behind schedule with no reason given.
Flight delayed, missed my pick-up had to Uber, plus missed dinner and medication, so sad!
Lots of overhead storage and a good crew and service.
The internet connection was perfect, and the updated entertainment systems that allow me to connect my Bluetooth earbuds was excellent
Flight issues, landing in Van rough. Attendant on flight to Vancouver was excellent. Delays in Edmonton not your fault but was frustrating
It was good to receive a card for my birthday
It would have been better if it wasn’t cancelled
Flying in the Dreamliner is always comfortable. Though the food options for Air Canada aren't great.
Bad experience flying with air Canada . Seats not comfortable . Checked bag was delayed and was bought home next day by airport employee. Had to buy toiletries since bag was delayed . No compensation was even suggested . Will not fly air canada again
No issues other than paying twice for my seat selection.
No TV's. Seats are super uncomfortable. Crew was great!
The plane in use lacked an entertainment system (perhaps because it was still being updated?). It was an overnight flight so it wasn't terrible but still. The actual seat was adequate but not great. As an economy flyer, food review is largely irrelevant. I am unhappy with this race to the bottom for services provided especially as it applies to baggage restrictions.
Service Director cut all cabin lights and window screens defaulted to dark, but it was an afternoon flight going west. I spent hours trying to see what was reading as reading lights weren't working either. What the hell.
