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Pros: "Great flight. No problems."
Cons: "Nothing"

Pros: "A very enjoyable flight."
Cons: "Nothing"

Pros: "yes every thing was good.."

Pros: "Everything, thank you"
Cons: "Nothing, everything was perfect, thanks."

Cons: "Check in and getting boarding passes"

Pros: "Unreal service by all WJ employees. Great service getting my 87 year old mom to and from everything."

Cons: "We landed in Phoenix and spent over an hour on the runway, when we did finally get a gate it didn’t work. The delays caused me to miss my ground transportation."

Cons: "Just perfect"

Cons: "Flight was delayed. Otherwise fine."

Pros: "I booked Cathay pacific but they changed to China Southern without any notification."

Pros: "West jet always communicates"
Cons: "Waiting to board.. always a hassle"

Pros: "Safety and on time."
Cons: "Grumpy cabin crew."

Cons: "Had seat that didn’t recline and not in an exit row. My fault for not changing"

Cons: "My tv was not working, landing was not smooth staff was rude specially Edward"

Cons: "I missed the food"

Cons: "Delayed over a hour"

Pros: "Always a pleasure flying with Westjet! We even arrived 15 minutes early"

Pros: "Great airport, friendly and helpful staff. Onto e departure and arrival and very little baggage wait in Vancouver"
Cons: "Nothing"

Pros: "It was smooth and uneventful."
Cons: "It was all fine."

Pros: "I really enjoyed"

Pros: "WestJet great airline"
Cons: "YYC new Gate “C” poorly organized"

Pros: "The staff are very professional and friendly."
Cons: "Nothing"

Pros: "It's a way to get from point A to point B."
Cons: "It's like taking the bus, it is what it is. Not great but it gets you there."

Pros: "I like everything"

Cons: "I was told they don't help you store your carry on. At 66 and 5 feet tall this seems like an impossible feat likely to create issues as it falls on my head."

Cons: "Can't rate food. None provided."

Pros: "Friendly and helpful staff."

Pros: "Good in flight entertainment and food"
Cons: "Not enough leg room"

Cons: "We didn’t like having to take the red eye to meet our Costa Rica connection. We"

Cons: "Very poor attitude of cabin crew. if they don’t want to serve the “guests” get another job."

Pros: "Everything"
Cons: "Nothing"

Pros: "THE flight got me home"
Cons: "Th check in staff made light of what seat I was assigned stating it was the best seat. 23A a bulkhead back row seat that did not recline. I was then Seated next to an individual that should have had two seats to themselves instead of most of my seat and theirs. I was literally pressed into the bulkhead by the very large person next to me. Who had another large individual next to them. WestJet used to be a great airline that Had a little more legroom. Now airlines like flair offer the same flights with more legroom wider seats and far lower costs. WestJet has lost me as a customer that used to pay a little extra if There was a WestJet flight option"

Pros: "Both planes departed late and reason given was staff has not yet arrived . First plane could not rationalize the number of people on board ."
Cons: "Service was slow and staff seemed to be very casual about the fact we would be an hour late"

Pros: "Folks are nice.."

Pros: "Seats could be a bit bigger for tall people."

Pros: "Everything was exceptional"
Cons: "Nothing to complain about"

Pros: "The friendly service and prompt boarding!"
Cons: "The snack options. Veggies and hummus would be nice!"

Cons: "the 3 hr security line up"

Pros: "I got off in Edmonton changed gates, and was back on the plane for the last leg of my journey home. Staff again were very helpful! Thanks again WestJet! Christine S North Vancouver"

Cons: "Seated @ the back & disembarking at the back door. Quick, easy on a bright sunshine day."

Pros: "Overall everything"

Pros: "The staff with West Jet are extremely helpful and friendly. I wish the American carriers would take lessons from them."

Pros: "Luggage came fast. Car rental was great."
Cons: "Changed planes, changed seats after paying for advanced booking. Service was poor, cabin was hot."

Cons: "The long wait to get my baggage."

Pros: "Staff was kind as usual. Some channels didn't work so they gave us complimentary movies."

Pros: "Everthing"
Cons: "Nothing"

Pros: "Seamless boarding"

Cons: "They lost my sleeping bag before my backpacking trip forcing me to buy a new one and would not reimburse me."

Pros: "Staff were super friendly and welcoming"

Cons: "Was very late. Could not sort out simple boarding issues"

Pros: "Flight once it got to Edmonton was ok"
Cons: "Communications with travelers...5 hour delay! Meal vouchers were given with only one restaurant open and maxed out on space and good items...just a bad situation."

Pros: "Great"
Cons: "nothing"

Pros: "Pricing is great"
Cons: "Seats, complimentary food, timing of flight"

Pros: "That it was cheap when we booked it online."
Cons: "Apparently it wasn’t that cheap of a flight after all. We had to pay for our luggage instead of a carry on. And the plane was empty not full with passengers. That to us was a ripoff. Don’t Deceive passengers to fly cheap with you when you’ll make them pay you for carry on when it’s not needed."

Cons: "Was very late. Could not sort out simple boarding issues"

Pros: "Flight once it got to Edmonton was ok"
Cons: "Communications with travelers...5 hour delay! Meal vouchers were given with only one restaurant open and maxed out on space and good items...just a bad situation."

Pros: "Great"
Cons: "nothing"

Pros: "Pricing is great"
Cons: "Seats, complimentary food, timing of flight"

Pros: "That it was cheap when we booked it online."
Cons: "Apparently it wasn’t that cheap of a flight after all. We had to pay for our luggage instead of a carry on. And the plane was empty not full with passengers. That to us was a ripoff. Don’t Deceive passengers to fly cheap with you when you’ll make them pay you for carry on when it’s not needed."

Cons: "Was very late. Could not sort out simple boarding issues"

Pros: "Flight once it got to Edmonton was ok"
Cons: "Communications with travelers...5 hour delay! Meal vouchers were given with only one restaurant open and maxed out on space and good items...just a bad situation."

Pros: "Great"
Cons: "nothing"

Pros: "Pricing is great"
Cons: "Seats, complimentary food, timing of flight"

Pros: "That it was cheap when we booked it online."
Cons: "Apparently it wasn’t that cheap of a flight after all. We had to pay for our luggage instead of a carry on. And the plane was empty not full with passengers. That to us was a ripoff. Don’t Deceive passengers to fly cheap with you when you’ll make them pay you for carry on when it’s not needed."

Pros: "The crew were friendly & made us feel welcomed"

Pros: "Crew was amazing and flight was excellent"

Cons: "A better snack option would be appreciated"

Pros: "Gate crew were very good at keeping us apprised of the status of the inbound plane and our estimate departure time. The flight crew were all very helpful and engaging. Not easy on a packed flight where too many people brought too many carry-on bags."
Cons: "I am a true-blue Air Canada customer but their checked baggage fees has created a disaster when it comes to boarding flights and getting planes in the air on-time. Many people had too many carry-on bags or very large carry-on bags so the time it took to board was ridiculous. Better rules need to be enforced with carry on (not that I blame people for trying, considering the increase in checked baggage fees) so that flights can be boarded more quickly and planes can take off on time."

Cons: "There’s not enough leg room & no food other than pretzels"

Cons: "Took an hour to de-ice. The snow was forecasted. I understand it's the airport operations, not airline, but there should be a better way."

Pros: "Friendly attendants, excellent foods"

Pros: "Everything went almost smoothly and so I have little to complain about."
Cons: "There was a snow storm in Toronto that caused me to lose about an hour. This is obviously to the fault of no one, but it was annoying nonetheless. It ended up causing me to miss my initial flight to Kelowna."

Pros: "The flights are fine, on time."

Pros: "the staff very helpful , respectful, didn't feel rush they had their attention on helping me .Very grateful Thank you all"

Pros: "everything"
Cons: "the turbulance but theres nothing that can be done for that."

Cons: "It was good"

Cons: "Flight was delayed due to ATC"

Cons: "Bad experience."

Cons: "Narrow seats in business, insufficient recline, no extra pillows"

Cons: "The connection"

Pros: "Crew are very nice and approachable. No complain about their service. And flight is on time."

Cons: "My bag was delayed and I end up paying to buy a pant from sports chek and now when I am trying to connect with Air Canada flight to make a claim, they are not even responding to my request."

Pros: "The staff and service were excellent!"

Pros: "Check-in was smooth Air Canada were helpful as am travel with special needs"
Cons: "Nothing for now."

Pros: "Upgraded to Plus after our flight was delayed and we had to go back home for a night... Live 45 minutes from the airport and had to have a friend drop us off and come back to get us. Friendly staff for the most part. Some seemed a little stressed out, but its understandable as the job is probably stressful. Especially before christmas."
Cons: "Slow boarding, crowded plane when boarding- rushed to get us on the flight."

Cons: "Another long delay with Westjet"

Pros: "Seating and on time"

Pros: "I needed a wheelchair and they were very friendly and helpful"

Pros: "Crew was polite and helpful."
Cons: "The Edmonton lounge is not sufficient. Minimal food. It is supposed to be above and beyond, but not worth trying to get points for."

Pros: "The trip to Edmonton was very smooth and right on time. Everything was very good.....including the baby behind us. I will fly Air Canada again."
Cons: "I didn't like the change in gate at Edmonton to Vancouver. No one told us until boarding time. Even tho there was ample time to get there since it was the next door gate, I was in a wheelchair and if it had been any further, it could've been a disaster. We arrived right on time. I'd go Air Canada again."

Pros: "Free business class"
Cons: "Food and no entrainment available"

Cons: "I am not a large person, 5'4, size 8. I was uncomfortably cramped in my seat. How do they expect normal sized humans to fit here??"

Pros: "On time, a huge variety of new movies, the meal was very good."

Pros: "The seevice of the staff was impeccable."

Cons: "Not even one single snack for free"

Pros: "They fed us several times."
Cons: "No wifi. The seats are really uncomfortable. Delays."

Pros: "It was on time - no delays"
Cons: "Would have liked some snacks along with the drinks offered."

Pros: "Nothing"
Cons: "Customer service"

Cons: "It was too hot, very warm and could not get the temperature down. Everyone was sweating it was bad."

Cons: "We had a hard time reserving seats in advance"

Cons: "waiting times"

Pros: "Landing and take off"
Cons: "The fact that we couldn't get seating assignment until last minute"

Cons: "My flight and itinerary was cancelled due to the booking staff i planned my travel arrangements for to Mexico. They cancelled the round trip flights i had departing from vancouver to mexico and back so i never was able to use this flight to Vancouver and now will just have a credit there until used. can provide a better rating once i am able to use the flight."

Pros: "Flight was on time. The landing was smooth, not bumpy."

Pros: "Landed alive in vancouver"
Cons: "Second time in two months that they delayed my flight by at least 3 hours."

Pros: "Nothing"
Cons: "Delayed 3 hours !"

Cons: "They try to board by groups but unfortunately they get the entire plane trying to stand in there group lines and don't load anyone for 15 to 20 mins. It congested all the walkways and people just change to the shortest line"

Pros: "Air Canada front desk people were wonderful and helpful."

Pros: "Smooth ride."
Cons: "The plane was very old and delayed for too long. Way overpriced air fares."

Pros: "They boarded anyone carrying a musical instrument early."
Cons: "No snack; not even peanuts!"

Pros: "It was good!"

Cons: "Late!"

Pros: "ummmm"
Cons: "Late departure Schedule changes Chaotic boarding"

Pros: "Everything was really good"

Pros: "cabin crew was friendly enough"
Cons: "The flight was delayed over an hour on the tarmac because an engine wouldn't start!"

Pros: "Great crew, fast boarding, nearly empty plane so I had the whole three seat row to myself."
Cons: "The hydraulic pump for the inboard flaps sounded like it was on it's last legs and howled whenever adjustments were made. The cabin pressurization system whistled so loud that I had to put ear buds in to protect my hearing (just on takeoff/landing). Proper maintenance is important!"

Pros: "Comfortable seat with plenty of hip & leg room."
Cons: "Charged $35. for luggage because I didn't know I could go online with the Flair Air website & pay prior to check in. They were friendly and advised me to do this in the future."

Pros: "The plane didn't crash like website and they did not charge $10 for printing off my boarding pass, as no one could with website down. Also, some budget airlines now only allow 40lbs in checked baggage, Looks like they allow 50lbs."
Cons: "Similar problem on the way home, could not book luggage online but could check in. Shop closes at 5 CST so could not call. Even though we told at checkout that it was because of the Christmas volume online, still had to pay Airport (extra) price to check-in baggage. They said I could perhaps get the penalty fee returned if I called in. Told her it's not worth 2 hours on a paid long distance call to get $20 back."

Pros: "The plane didn't crash like website and they did not charge $10 for printing off my boarding pass, as no one could with website down. Also, some budget airlines now only allow 40lbs in checked baggage, Looks like they allow 50lbs."
Cons: "Similar problem on the way home, could not book luggage online but could check in. Shop closes at 5 CST so could not call. Even though we told at checkout that it was because of the Christmas volume online, still had to pay Airport (extra) price to check-in baggage. They said I could perhaps get the penalty fee returned if I called in. Told her it's not worth 2 hours on a paid long distance call to get $20 back."

Pros: "Crew were great."
Cons: "I was told by transat to down load an App. to watch entertainment only to be told by Flair Air that they did not provide the service and that I was given the wrong information. So no TV for 5 hrs."

Cons: "New leaf discontinued their Sunday Halifax to Hamilton flight which was to be my return flight home. They did offer me a full refund if I needed to cancel or to rebook on a different flight but I couldn't make the new dates work so I took the full refund. I booked the flights in December for a flight in Feb and they cancelled half way through January so there wasn't a lot of notice given"

Pros: "Everything about Newleaf was awesome."

Pros: "cabin crew was friendly enough"
Cons: "The flight was delayed over an hour on the tarmac because an engine wouldn't start!"

Pros: "Great crew, fast boarding, nearly empty plane so I had the whole three seat row to myself."
Cons: "The hydraulic pump for the inboard flaps sounded like it was on it's last legs and howled whenever adjustments were made. The cabin pressurization system whistled so loud that I had to put ear buds in to protect my hearing (just on takeoff/landing). Proper maintenance is important!"

Pros: "Comfortable seat with plenty of hip & leg room."
Cons: "Charged $35. for luggage because I didn't know I could go online with the Flair Air website & pay prior to check in. They were friendly and advised me to do this in the future."

Pros: "The plane didn't crash like website and they did not charge $10 for printing off my boarding pass, as no one could with website down. Also, some budget airlines now only allow 40lbs in checked baggage, Looks like they allow 50lbs."
Cons: "Similar problem on the way home, could not book luggage online but could check in. Shop closes at 5 CST so could not call. Even though we told at checkout that it was because of the Christmas volume online, still had to pay Airport (extra) price to check-in baggage. They said I could perhaps get the penalty fee returned if I called in. Told her it's not worth 2 hours on a paid long distance call to get $20 back."

Pros: "The plane didn't crash like website and they did not charge $10 for printing off my boarding pass, as no one could with website down. Also, some budget airlines now only allow 40lbs in checked baggage, Looks like they allow 50lbs."
Cons: "Similar problem on the way home, could not book luggage online but could check in. Shop closes at 5 CST so could not call. Even though we told at checkout that it was because of the Christmas volume online, still had to pay Airport (extra) price to check-in baggage. They said I could perhaps get the penalty fee returned if I called in. Told her it's not worth 2 hours on a paid long distance call to get $20 back."

Pros: "Crew were great."
Cons: "I was told by transat to down load an App. to watch entertainment only to be told by Flair Air that they did not provide the service and that I was given the wrong information. So no TV for 5 hrs."

Cons: "New leaf discontinued their Sunday Halifax to Hamilton flight which was to be my return flight home. They did offer me a full refund if I needed to cancel or to rebook on a different flight but I couldn't make the new dates work so I took the full refund. I booked the flights in December for a flight in Feb and they cancelled half way through January so there wasn't a lot of notice given"

Pros: "Everything about Newleaf was awesome."

Pros: "cabin crew was friendly enough"
Cons: "The flight was delayed over an hour on the tarmac because an engine wouldn't start!"

Pros: "Great crew, fast boarding, nearly empty plane so I had the whole three seat row to myself."
Cons: "The hydraulic pump for the inboard flaps sounded like it was on it's last legs and howled whenever adjustments were made. The cabin pressurization system whistled so loud that I had to put ear buds in to protect my hearing (just on takeoff/landing). Proper maintenance is important!"

Pros: "Comfortable seat with plenty of hip & leg room."
Cons: "Charged $35. for luggage because I didn't know I could go online with the Flair Air website & pay prior to check in. They were friendly and advised me to do this in the future."

Pros: "The plane didn't crash like website and they did not charge $10 for printing off my boarding pass, as no one could with website down. Also, some budget airlines now only allow 40lbs in checked baggage, Looks like they allow 50lbs."
Cons: "Similar problem on the way home, could not book luggage online but could check in. Shop closes at 5 CST so could not call. Even though we told at checkout that it was because of the Christmas volume online, still had to pay Airport (extra) price to check-in baggage. They said I could perhaps get the penalty fee returned if I called in. Told her it's not worth 2 hours on a paid long distance call to get $20 back."

Pros: "The plane didn't crash like website and they did not charge $10 for printing off my boarding pass, as no one could with website down. Also, some budget airlines now only allow 40lbs in checked baggage, Looks like they allow 50lbs."
Cons: "Similar problem on the way home, could not book luggage online but could check in. Shop closes at 5 CST so could not call. Even though we told at checkout that it was because of the Christmas volume online, still had to pay Airport (extra) price to check-in baggage. They said I could perhaps get the penalty fee returned if I called in. Told her it's not worth 2 hours on a paid long distance call to get $20 back."

Pros: "Crew were great."
Cons: "I was told by transat to down load an App. to watch entertainment only to be told by Flair Air that they did not provide the service and that I was given the wrong information. So no TV for 5 hrs."

Cons: "New leaf discontinued their Sunday Halifax to Hamilton flight which was to be my return flight home. They did offer me a full refund if I needed to cancel or to rebook on a different flight but I couldn't make the new dates work so I took the full refund. I booked the flights in December for a flight in Feb and they cancelled half way through January so there wasn't a lot of notice given"

Pros: "Everything about Newleaf was awesome."

Pros: "cabin crew was friendly enough"
Cons: "The flight was delayed over an hour on the tarmac because an engine wouldn't start!"

Pros: "Great crew, fast boarding, nearly empty plane so I had the whole three seat row to myself."
Cons: "The hydraulic pump for the inboard flaps sounded like it was on it's last legs and howled whenever adjustments were made. The cabin pressurization system whistled so loud that I had to put ear buds in to protect my hearing (just on takeoff/landing). Proper maintenance is important!"

Pros: "Comfortable seat with plenty of hip & leg room."
Cons: "Charged $35. for luggage because I didn't know I could go online with the Flair Air website & pay prior to check in. They were friendly and advised me to do this in the future."

Pros: "The plane didn't crash like website and they did not charge $10 for printing off my boarding pass, as no one could with website down. Also, some budget airlines now only allow 40lbs in checked baggage, Looks like they allow 50lbs."
Cons: "Similar problem on the way home, could not book luggage online but could check in. Shop closes at 5 CST so could not call. Even though we told at checkout that it was because of the Christmas volume online, still had to pay Airport (extra) price to check-in baggage. They said I could perhaps get the penalty fee returned if I called in. Told her it's not worth 2 hours on a paid long distance call to get $20 back."

Pros: "The plane didn't crash like website and they did not charge $10 for printing off my boarding pass, as no one could with website down. Also, some budget airlines now only allow 40lbs in checked baggage, Looks like they allow 50lbs."
Cons: "Similar problem on the way home, could not book luggage online but could check in. Shop closes at 5 CST so could not call. Even though we told at checkout that it was because of the Christmas volume online, still had to pay Airport (extra) price to check-in baggage. They said I could perhaps get the penalty fee returned if I called in. Told her it's not worth 2 hours on a paid long distance call to get $20 back."

Pros: "Crew were great."
Cons: "I was told by transat to down load an App. to watch entertainment only to be told by Flair Air that they did not provide the service and that I was given the wrong information. So no TV for 5 hrs."

Cons: "New leaf discontinued their Sunday Halifax to Hamilton flight which was to be my return flight home. They did offer me a full refund if I needed to cancel or to rebook on a different flight but I couldn't make the new dates work so I took the full refund. I booked the flights in December for a flight in Feb and they cancelled half way through January so there wasn't a lot of notice given"

Pros: "Everything about Newleaf was awesome."

Pros: "cabin crew was friendly enough"
Cons: "The flight was delayed over an hour on the tarmac because an engine wouldn't start!"

Pros: "Great crew, fast boarding, nearly empty plane so I had the whole three seat row to myself."
Cons: "The hydraulic pump for the inboard flaps sounded like it was on it's last legs and howled whenever adjustments were made. The cabin pressurization system whistled so loud that I had to put ear buds in to protect my hearing (just on takeoff/landing). Proper maintenance is important!"

Pros: "Comfortable seat with plenty of hip & leg room."
Cons: "Charged $35. for luggage because I didn't know I could go online with the Flair Air website & pay prior to check in. They were friendly and advised me to do this in the future."

Pros: "The plane didn't crash like website and they did not charge $10 for printing off my boarding pass, as no one could with website down. Also, some budget airlines now only allow 40lbs in checked baggage, Looks like they allow 50lbs."
Cons: "Similar problem on the way home, could not book luggage online but could check in. Shop closes at 5 CST so could not call. Even though we told at checkout that it was because of the Christmas volume online, still had to pay Airport (extra) price to check-in baggage. They said I could perhaps get the penalty fee returned if I called in. Told her it's not worth 2 hours on a paid long distance call to get $20 back."

Pros: "The plane didn't crash like website and they did not charge $10 for printing off my boarding pass, as no one could with website down. Also, some budget airlines now only allow 40lbs in checked baggage, Looks like they allow 50lbs."
Cons: "Similar problem on the way home, could not book luggage online but could check in. Shop closes at 5 CST so could not call. Even though we told at checkout that it was because of the Christmas volume online, still had to pay Airport (extra) price to check-in baggage. They said I could perhaps get the penalty fee returned if I called in. Told her it's not worth 2 hours on a paid long distance call to get $20 back."

Pros: "Crew were great."
Cons: "I was told by transat to down load an App. to watch entertainment only to be told by Flair Air that they did not provide the service and that I was given the wrong information. So no TV for 5 hrs."

Cons: "New leaf discontinued their Sunday Halifax to Hamilton flight which was to be my return flight home. They did offer me a full refund if I needed to cancel or to rebook on a different flight but I couldn't make the new dates work so I took the full refund. I booked the flights in December for a flight in Feb and they cancelled half way through January so there wasn't a lot of notice given"

Pros: "Everything about Newleaf was awesome."