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Pros: "Yes, Very good"

Cons: "Very nice crew and great food"

Pros: "Professional crew. Good simple check in."
Cons: "Nothing."

Pros: "Staff were professional and polite."
Cons: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Pros: "Flight and the crew!"
Cons: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Cons: "Everything was OK"

Pros: "very nice crew"
Cons: "my bagfage was lost"

Pros: "Yes"
Cons: "Everything was good"

Pros: "Friendly crew"
Cons: "Can’t think of anything"

Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Pros: "Service is awesome. Food is great."
Cons: "People with short connection are affected by the 15 to 25 minutes delay."

Pros: "The crew were really helpful with people who had tight connections because of the delayed flight"
Cons: "I wish they had WiFi"

Pros: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Cons: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Cons: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Cons: "Lost all our bags so couldn’t ski"

Pros: "Lovely crew, very helpful"
Cons: "N/A"

Cons: "Inflight was better than I expected. But needs upgrading air crafts."

Pros: "Friendly and efficient crew. Flights were on time if not even early."

Pros: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Cons: "Less legroom, storage space, bad food, few movie options."

Pros: "We got to Amsterdam on time"
Cons: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Pros: "Good comfortable seat with extra leg room. Pleasant crew."

Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Pros: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Cons: "Boarding could be better"

Pros: "NOTHING"
Cons: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Pros: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Cons: "Except for the man next to me - great!"

Pros: "Time and Good clean place.. in This case airpöane.."
Cons: "It was not entreteiment st all"

Pros: "Efficient crew"
Cons: "Long, slow line at check in. Not many new movies or tv shows"

Cons: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Pros: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Cons: "Cramped seating."

Pros: "Everything is top notch for an airline company."
Cons: "Nothing.... I enjoyed every moment of the flight."

Cons: "Customer service"

Pros: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Cons: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Pros: "Overall everything was ok."
Cons: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Pros: "Food was just fine, movie selection very good"
Cons: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Pros: ".Very much on time with pleasant service."
Cons: "Can nit find much fault fir a short run!"

Cons: "Crowded seating, wake-up for breakfast service two hours before arrival"

Cons: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Cons: "Bag was lost"

Pros: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Cons: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Pros: "Got to Amsterdam on time and everything was great including the staff"

Pros: "Great food"
Cons: "Sears we're toooo small"

Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Cons: "Service"

Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Pros: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Cons: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Pros: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Cons: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Pros: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Cons: "What is there not to like about KLM? I cannot find anything."

Cons: "Overall it was good"

Cons: "My seats were preassigned and at 24 hour check In you have to pay to change from economy to economy into a available seat. Make no sense and is rude. Very disappointed in WestJet and I’m anElite member."

Pros: "Every thing"
Cons: "Nothing"

Cons: "Nothing"

Pros: "Very informed process of why delays were happening."

Pros: "Fantastic crew!"

Pros: "boarding"
Cons: "transit"

Pros: "The crew was very nice"
Cons: "Seats are uncomfortable and there’s no tv for entertainment."

Cons: "Early on first flight on arrival but late departing by 30 mins due to westjet delay of crew"

Pros: "West jet staff helpful on plane accommodating my husbands eed for more space."
Cons: "Our seats were pre booked by west jet in a window and center seat my husband is 6’5 and needs to have an aisle seat. We were charged to change these."

Pros: "The trip served its purpose in getting us from point A to B. Good"

Pros: "Great price"

Cons: "no refund at all worst outcome"

Pros: "Great airport, friendly and helpful staff. Onto e departure and arrival and very little baggage wait in Vancouver"
Cons: "Nothing"

Pros: "Did not expect anything but it was actually good and pleasant."

Pros: "Clean planes, positive and a bit funny attendants, easy in boarding. Service that is wonderful."

Cons: "Cramped seating configuration."

Cons: "the 3 hr security line up"

Pros: "West jet employees worked hard to fix the mess they caused. Eventually getting me a ticket for another airline."
Cons: "Changed my flights with less than 3h notice. I’d payed extra to reduce wait times as I was flying with a child just over 2. Originally had me coming in to Vancouver at 9 am and leaving at 5:40pm. Not cool with a young child. Allmost missed the 1st flight getting it fixed, they also didn’t book my child in adjacent seats, despite pre-booking the seats on the flight days before."

Pros: "Cabin crew was good,"
Cons: "The seats where not compfie"

Pros: "It was a great flight . It wasn't full so there was a lot of room . It was on time and the Crew was very friendly"

Pros: "Overall everything"

Pros: "No Comments."
Cons: "The Female Stewardesses either conveniently did not see me sitting in the middle row seats, or perhaps had other alternative means. I felt totally and absolutely ignored, particularly when Meals and Beverages were being served."

Pros: "Stayed patient with the large, young group aboard. Didn't let that stress bleed over to other passengers"

Pros: "Staff"

Cons: "Got there 2 minutes after check in closed and wouldn't let us fly"

Cons: "Hard seats no padding extrely uncomfortable"

Pros: "No stops,"
Cons: "Cramped."

Pros: "Nothing"
Cons: "Nothing"

Pros: "It was fast, friendly and over all made me impressed."

Pros: "Everything was excelente very nice personal."

Cons: "It was as if the baggage fell of somewhere from the plane and came in contact with water."

Cons: "Hour+ delay"

Cons: "You had to have a computer / cell phone to see the movies. In their next fleet of aircraft Westjet should go back to big screens or back of seat screens and have the computer option there as well."

Cons: "6 hours delay"

Cons: "Was too hot"

Pros: "The attendants were very cordial and considerate."
Cons: "My son did not do well with the food on the trip. He became ill. The food did not smell particularly delicious."

Pros: "I liked the entertainment application, and the selection of movies. The crew was courteous."
Cons: "The price was high for the calibre of flight, and the luggage overage charges are just silly."

Pros: "It was a good experience and I will fly them again!"

Pros: "Each seat has an electric plug with a USB port. The plug itself seems to work with an international electric adapter but the USB port came in handy."

Pros: "Too many delays."

Cons: "Had to follow behind other planes to get our turn to take off. I almost threw up because of the smell of exhaust. And it was a very wobbly take off."

Pros: "Roomier seating area in general seats. Friendliness of staff."

Pros: "Everything went off without a hitch. The plane was clean and we left early, got to where we needed to go ahead of schedule."

Pros: "Friendly crew"
Cons: "Uncomfortable seats and Not enough leg room, especially for tall people. I was in the middle seat and had to basically climg over a sleeping person to get to the washroom"

Pros: "I liked the whole experience.... the crew are always friendly ... they are willing to go that extra mile... I love WestJet as a company and what they stand for... I will not fly any other airline if I have a choice"
Cons: "How misrable people are ... some times I feel for the crew"

Pros: "Staff"
Cons: "Food options"

Pros: "Overall no issues whatsoever, which is good. Speedy check-in."

Cons: "Could not get the Westjet Connect Panasonic video plug-in to install properly on my upgraded Windows 10 laptop. Had to watch movies on my tiny mobile phone screen."

Cons: "Cramped seating"

Pros: "Service"
Cons: "All was as good as expected"

Pros: "It was canceled"

Pros: "Comfortable seat - great service"

Pros: "Business class was comfortable."
Cons: "Flight was delayed 2 hours."

Cons: "I don’t like the head games air Canada plays when they know the flight is probably not going to leave for three hours and they purposely don’t update the flight details. Only update every 20 minutes for a three hour delay...."

Pros: "Plesant ride"
Cons: "Flight took longer to depart due to boarding and de-icing"

Pros: "Size of seats and entertainment"
Cons: "Late leaving, slow baggage claim"

Pros: "Needs wifi"

Cons: "It was delayed by 24 minutes."

Cons: "Half hr late"

Cons: "Poor airflow on plane."

Pros: "Sleep!"
Cons: "I don't remember anything from sleeping too much."

Pros: "Had a great experience on Air Canada. Would not hesitate to use again."

Cons: "1. Too cold 2. Patron behind me was tall and his knees repeatedly pushed into my back through a paper thin seat back 3. Waited 45 minutes on tarmac AFTER landing to deplane"

Pros: "I like the tv screens at the back of the head rests"
Cons: "The seating was a little cramped"

Pros: "Long dealy, bad customer service"
Cons: "Long delay, changed gate 4 times, worst service"

Pros: "The rest"
Cons: "My carryon luggage is lost"

Pros: "That we ended the trip safely."
Cons: "Paid the trip to Lufthansa and flown with Rouge not even Air Canada ! Big disappointment, never again."

Cons: "no luggage"

Pros: "Good"
Cons: "Good"

Pros: "The crew was professional and polite"

Pros: "Overall it was a quick and painless flight. The crew was friendly and we had no problems!"

Cons: "They lost our luggage not only on the way to our destination but also on the way home both times in Toronto"

Pros: "Great movie selection"
Cons: "Late departing and on arrival the ground crew wasn't available so we were stuck on the plane awaiting their arrival. I can't understand scheduling issues that end up leaving jets stranded."

Cons: "i was told if i donot check my self in icant bord he was very rude I am hanNdy cap he did not care over 77years old"

Pros: "One of our meals was outstanding."
Cons: "One of our meals was horrible. It was a snack but could have been better. Also, after a great meal, attendants never collected garbage until a pax starting doing so & was told to stop. It was a good 2 hours after being served!"

Cons: "The flight left almost 1 hour late because paperwork wasn't signed off"

Cons: "2h and 4h30 h late"

Pros: "Seating was fine on their "normal" flights."
Cons: "Regarding Air Canada Rouge service: If you are over 6' in height your knees will not fit in the assigned space."

Pros: "cruising slightly high to avoid turbulence, the way from Toronto to Winnipeg we were flying on altitude 26,000 and then 30,000 feet. on west jet we were flying on altitude 39,000 feet with less turbulence. thanks"

Pros: "Leg room is comfortable"
Cons: "Flight had one and half hour delay. I did not get E-mail reminder for Check-in, for my return flight from Toronto."

Cons: "Same movies"

Cons: "The process to get thru customs was horrible. If there would have been more people working the wait would not have been so bad."

Pros: "The saftey"
Cons: "Food"

Pros: "On board service Comfortable seating and space On time dep. & arrival"
Cons: "None"

Cons: "Staff don't understand the rules clearly"

Pros: "Timing"
Cons: "Lack of sleep"

Pros: "Easy boarding"
Cons: "Outrageous price for short trip zero amenities turbo prop"

Pros: "Oversold didn't have seats but we were able to get on. They decided to use a smaller plan a large number of people could not leave. We were luckyOversold didn't have seats but we were able to get on. They decided to use a smaller plan a large number of people could not leave. We were luckyOversold didn't have seats but we were able to get on. They decided to use a smaller plan a large number of people could not leave. We were lucky"
Cons: "vwry stressful ending a vacation not knowing if you will get home until the last minute"

Cons: "My seat back was not reclining for the entire 9 hour trip"

Cons: "Trying to take off twice and warning lights came on. We had to sit in the plane for an extra 1.5hrs and an additional hour in the terminal. Third time was a charm"

Cons: "Very long line to get to security"

Cons: "From LGA to Toronto the input jack for the headphones was all messed up and I kept having to fiddle with it to get good sound."

Pros: "Everything was well organized and we were able to depart sooner than scheduled."
Cons: "There were some items on the menu that were not actually available."

Pros: "Everything"

Pros: "Good landing ahead of scheduled arrival time"
Cons: "Airplane is Too small :)"

Pros: "frankfort to Toronto was Lufthansa. Excellent."

Pros: "Two bags plus a carry-on."

Pros: "My legs barely fit, but it was possible to sit without my knees hitting the seat"
Cons: "No movies, no air vents, reading lights only work sometimes"

Pros: "Had extra legroom but paid for it"