Maybe offering better snacks, and don't be so limited about it. I understand that the flights can't offer food. However more and better snacks would be great. Thank you,
Amazing airline relatively speaking. Leg room, snacks, drinks make the trip easier. Great service
The seat had a hard bar along the back edge that was uncomfortable, but the legroom made up for it.
A very comfortable flight, an additional wash room could have made it almost perfect.
Boarding pass counter did not open until 2 hrs before flight. We were there 3 hrs before as we like to be early ( eat, relax etc). Due to this the line up was large , thus never got through security till 15 min before boarding. Other than that, everything was great
The agent at check in was very cordial and gave me seat 4a with nobody beside me as I asked if possible
Seats not as comfortable but understand as it was a smaller plane/ short flight. All in all, I’ve never had any issues with Porter. Great company to fly with
Look, I understand that Kayak doesn't know I cancelled my flight on Porter. So I didn't actually fly yesterday. My main disappointment is with Porter ticket fare policies, and maybe you can pass this on to them: At my employer's request, I had booked a full fare ticket with no change fees since my trip to Toronto would likely be extended. Indeed, when I went to change my flight home to a later date, I was told the Fare Difference would cost an additional $550. So much for no change fees lol! While I had the agent on the line, I hopped over to Kayak, searched for new flights on the date in question, and saw a one-way ticket that got me home for only $355. So I got reimbursed about $450for the unused half of my roundtrip and bought a new ticket for $355. What good is a full fare / no change fee ticket if they screw you with "fare difference" BS. I'm still flying home on Porter Airlines but they just lost a hundred bucks with their stupid shenanigans.
Even tho the flight was a bit delayed the team was apologetic. Everyone was friendly and efficient.
Everything was good except the fact you charge more for a carry on bag vs a check in bag and to top it off in US$ that was not impressive
Miss My connection I had to take a flight from Indianapolis to Denver , then to san fransisco , sleep in sans fransisco en the flight to Los Cabos the next morning
The air hostess was excellent. I have taken so many flight domestic and international, this is the first time the air hostess was so caring. She was a delight
It was partially ok .. not anything like from Orlando to Houston... first the flight attendant was not so nice and insisted on have a small backpack down when really was not to put in danger anyone, also the beverages they were not so good... not big chance to select other tea.. the seat was partially ok could not have those flips to hold your head.. and finally when it land off in Guadalajara, it was raining and the flight was going to the main area then go back and drop us out of nowhere with the rain.
I needed internet for critical matters and it never worked.
No seat back entertainment. And app had a hard time getting entertainment loaded.
It was great with United overall except for two things. 1) It was a 5-hour flight and we were with kids, so we were asking for extra snacks. They were extremely reticent to dole them out even though there wasn't any meal and the kids were starting to hit their limit towards the end. 2) Baggage didn't arrive until 80 minutes after we landed.
Seats had less pitch than a regional jet. Food was OK. Have to buy alcohol on US based carriers flying international. Boarding was a mess. Did not have bags but overhead space was gone quick. Would like to see the airlines enforce the one bag over and one bag under policy
Great smooth flight. Had a seating change, but that was an improvement. Thanks United Airways Crew.
We had to deboard 2 times due to maintenance issues. They changed the plane, and then we got deviated to LAX due to maibtenance issues on the other plane, had to sleep at LAX and los a full day.
Staff was rude. Didn’t give water for 2 hours. Worst service
The flights were on time and I appreciated that the cabin crew helped passengers with overhead luggage - finding space etc - despite not being paid. Apparently their wages don’t start until takeoff. This makes no sense whatsoever.
Everything went well, smooth flight, arrived on time, no lost luggage!
My flight was cancelled due to weather but Westjet got me on a new flight in a timely and efficient manor.
No internet, not even westjet connect makes for a boring flight
Our first flight from LAX to Winnipeg was changed but you never informed us at all. It went from a nonstop flight to a stay at Calgary. This impacted our trip negatively as we arrived much later than we planned to. Our returning flight was horrible. The flight was delayed 6 hours!! And we were NOT going to wait that long. The only way we got on our original flight was running there. However all of our suitcases were now coming on the delayed flight. It was the worst experience we ever had flying. I want my money back.
Lots of overhead storage and a good crew and service.
On time. Friendly and efficient staff at check in and flight crew.
Very good over all , would have been nice to have entertainment on the flight
It was an awesome experience flying with Westjet. This was my first domestic flight experience in Canada.
Flight arrived early even after leaving late. Bag drop was a zoo, very slow even after using pre-checkin and airport kiosk.
Terrible 12 hours delay Terrible We lost our suitcases No medication with us nothing
I like the fact air Canada is on time The food you guys serve is not good
Upgraded to sit at the exit door so good leg room.
Very tight leg room and not a fan of the new policy on no free carry on luggage. Besides that, it was fine.
Flight delay, cancellation rescheduling and misdirected luggage which created some stress. It all worked out in the end.
The flight was delayed several times, however , they kept me well informed with enough advance warning that I had not left home yet
Sat on the tarmac with no ventilation for almost an hour, without a single word from the crew. Appalling. When Air Canada goes bankrupt, again, almost everyone in Canada will be cheering.
If you have checked the status of my booking you would have seen that it was cancelled. And the travelers insurance we purchased only covered $100 per ticket. So my overall experience with kayak and air canada is poor
The plane for my second flight was reassigned. We had to wait for them to get a different plane out of the hangar and call in a crew
Send me 20 dollars and i will do the survey. You survey people think we do things in life to do surveys.
