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Pros: I was only a few minutes late and was not allowed to check in my bag or to board the flight.

Cons: They could have let me board!!

Pros: lots of leg room and entertainment program has lots more choices to choose.

Pros: Nice crew.

Cons: Would have liked some better movie choices.

Pros: Flight itself was great but we waited 1.5 hours in Toronto on the tarmac waiting for a gate to clear. Unacceptable

Pros: Crew was fantastic!

Cons: Go go in flight and in flight video not working for majority of flight.

Pros: Crew was great

Cons: Absolutely no accommodation for seat assignments and the lady at the gate was so rude for even just asking to sit next to my fiancé even though there were tons of single people on the flight.

Pros: Being bumped to first class.

Pros: Convenience

Cons: To change a flight they want $200! That is why I changed to Southwest.

Pros: On registration, the agent request as to pay for a handbag! It’s only on Porter that I have to pay for it.

Pros: Nothing about Porter

Cons: You should let people to cancel a trip even if they buy a basic tariff ticket. It’s just fair. It happens to me. That was my first experience with Porter.

Pros: Flight was comfortable and boarding was efficient. Great value for the cost of the ticket.

Cons: The crew was very attentive to the passenger beside me who was demanding. Unfortunately, their attention meant they overlooked my requests and forgot to provide me with a drink. Also, for a 10am flight, other passengers should know not to arrive before 8am. The counter at doesn't open before then.

Pros: Crew very nice

Pros: Crew

Cons: Delay

Cons: I was traveling with a piece of artwork and had to check it in oversized luggage, but as I was going through customs, I wasn't allowed in, because the Westjet team couldn't find it. I was escorted to their waiting zone, where I spent 1.5 hours waiting in limbo trying to figure out what I could do. Thank goodness the flight was delayed 80 minutes, because I was finally able to make the flight with 2 minutes to spare after running to the gates. The flight time, 65 minutes. I find it hard to believe the flight got delayed an entire flight. To couple that, when the plane landed in LGA (where I am as I write this), we're stranded on the runway because we don't have clearance to pull into our taxi area.

Pros: Easy booking, great flight, good choices of airlines, keep up your good work Many thank

Cons: Trip from Toronto to NYC should not be so long. Between boarding getting delayed to finding a gate in NY laguardia, it was just extremely exhausting.

Pros: yes

Pros: That there were TVs on the seats to watch and it was quick boarding

Pros: Great food and service in first class

Cons: Water waiting on table on arrival

Pros: Yes the crew was amazing

Pros: It was an hour and 10 minute flight, so there wasn't really much space for error. They still gave me snacks and drinks which I didn't expect considering how short of a trip it was.

Pros: The crew was very nice!

Cons: A/C didn’t seem to work fully - it was stuffy on the plane. Very cramped seating.

Pros: On-time scchedule

Pros: My first experience with West jet very enjoyable i would recommend!

Cons: I was caught off guard to find out at time of check-in that I had to pay a substantial amount for carry-on when I had specifically asked for a carry-on not just a personal item when booking my reservation. I ended up paying more than saving where I could gone with another company.VERY DISAPPOINTED

Pros: Only 15 minutes late and nice new clean plane

Cons: No entertainment No lounge No food

Pros: Easy in and out. On time.

Cons: Plane had to return due to bad weather at destination. 90 minute delay.

Cons: Way crowded even in comfort plus Flight very late leaving Missoula Got to SLC just as flight was boarding for LA

Pros: Awesome Customer Service

Cons: Nothing

Cons: No problems at all!

Cons: Terrible

Cons: Flight was cancelled

Cons: Nice exp and service

Cons: Parents that check to make sure their kids are not obnoxious during the entire 6 hour flight.

Pros: If the food is offered free as part of the fare. The food is roughly $12.00 or whatever price. That should have been added to the fare we are paying for the flught.

Pros: lots of leg room and entertainment program has lots more choices to choose.

Pros: The crew was good. The comfort level of the seats were awful. People throw their luggage in the overhead compartment to fit theirs and nobody else. I had to put my backpack in front of me and had absolutely no leg room. The seats were smaller than usual.

Cons: Serve some pretzels at least.

Pros: Leaving and never coming back!

Cons: Psychotic and delusional crew that take bad customer service to a whole new level!

Cons: Uncomfortable and small space for the travelers

Cons: The boarding process is terrible. One line for section 2,3,4 causes so much chaos.

Cons: Trip from Toronto to NYC should not be so long. Between boarding getting delayed to finding a gate in NY laguardia, it was just extremely exhausting.

Pros: The granola as the in flight snack.

Cons: There was not enough options if you wanted more water, or juice. There was not even a soda option available.

Cons: I was traveling with a piece of artwork and had to check it in oversized luggage, but as I was going through customs, I wasn't allowed in, because the Westjet team couldn't find it. I was escorted to their waiting zone, where I spent 1.5 hours waiting in limbo trying to figure out what I could do. Thank goodness the flight was delayed 80 minutes, because I was finally able to make the flight with 2 minutes to spare after running to the gates. The flight time, 65 minutes. I find it hard to believe the flight got delayed an entire flight. To couple that, when the plane landed in LGA (where I am as I write this), we're stranded on the runway because we don't have clearance to pull into our taxi area.

Cons: Didn’t fly

Pros: Wasn’t horrible.

Cons: Would have been nice to be on time. Not packed so every single seat was filled. But it was as expected which is the best we can expect.

Cons: Having a crew ready

Pros: Crew was nice. I liked getting regular meals/snacks.

Cons: More seat room! Better food. Maybe something other than pasta for a vegetarian version? More fruit and vegetables, less bread. All the video screens stopped worked halfway through the flight.

Pros: Crew really nice

Cons: Those seats à te a bit tight even in the front end

Pros: Thank you for using glasses and not plastic!!!!!!

Cons: Wish I could fly them all the time. Really a great experience.

Pros: Crew very nice

Pros: N/A

Cons: Same as previous answer, but due to cancellation of earlier flight and our connection being delayed, ended up not landing in Newark until about 10pm when we originally should've landed in around 3. This caused us to miss a Broadway show we had bought tickets for ($150/ticket) as well as lost out on dinner reservations we had made. We then had to take an Uber as our friends could not pick us up at that time (a further $80). My son had taken off three days from work and we lost most of the first one due to Porter's incompetence. Their only comment was that they weren't obliged to do anything for us because we had booked through an agent and not directly with Porter.

Cons: Delayed flight

Pros: Direct flight to JFK using Delta. Was not aware that I was NOT flying on West Jet therefore encountered problems searching for a way to check in online. Ground crew airport check in at the Delta counter and at the Boarding gate was helpful and efficient. However request for Special Assistance in Toronto was poorly handled. We did not accept the conditions offered to us as one wheel chair operator had to push 3 passengers and I had to wait for him to return to me after two people were brought to their gates. My Husband had to wheel me in to my gate.

Pros: More room in Delta Coach than other carriers

Pros: Nothing

Cons: Nothing

Pros: I liked the lounge.

Cons: The boarding process could've been better (no excess of gate changes, overbooking the flight, and kicking people out of their seats). Additionally, the food on board could've been better. My chicken was not chicken and lastly the airline's hard product could've been better, no IFE is a big no-no.

Pros: Crew were very hospitable. Seating and take off moved at a good pace

Cons: Entertainment was limited. Smaller plane / less space

Cons: Nice exp and service

Pros: The crew, the speed (we arrived early), the boarding.

Cons: NA