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Pros: I needed to use wheelchair service and was greeted by name as I boarded the plane. The flight attendant Barry then came and told me if there was anything he could do for me during the flight just to let him know. After the flight was over Barry asked me to wait till everyone deplaned so He could make sure my wheelchair was there and then carried my bag to them. Porter airlines is top notch. I will use them again next time I go to visit my daughter.

Pros: Flight delayed. But reason was understandable

Pros: For my flight to Toronto I liked that they used glass glasses for the beverage service. I changed my flight both coming and going and they didn’t charge me either ime. And everyone was super friendly.I

Pros: My flight was delayed due to bad weather but they offered complimentary drink service at the airport and I really appreciated it. I would like to fly with Porter Airlines again.

Pros: I needed to use wheelchair service and was greeted by name as I boarded the plane. The flight attendant Barry then came and told me if there was anything he could do for me during the flight just to let him know. After the flight was over Barry asked me to wait till everyone deplaned so He could make sure my wheelchair was there and then carried my bag to them. Porter airlines is top notch. I will use them again next time I go to visit my daughter.

Cons: Extremely delayed flight, over 2 hours late

Pros: I liked everything. The airport, helpful staff friendly staff. Everything was better then expected.

Pros: ?

Cons: Nothing

Pros: Arrived ahead of time

Pros: Comfy seats, quick service.

Cons: If you are in Zone 3 or 4 you pretty much have to check in your bag back there is no more room. Which I don’t understand and is highly incovienent.

Pros: Staff, Ease of boarding

Cons: Bring back in flight meals, please

Pros: Great service!

Cons: N/A

Pros: All of it

Pros: Efficient and quick, no issues.

Pros: Nothing special.

Cons: Not apply.

Pros: The crew was outstanding - pleasant and efficient.

Cons: Entertainment: movie selection very limited.

Cons: There was no WiFi on this flight, and I count on being able to communicate, read through and respond to emails. For me, it's the beginning of my work week when I fly into the EU.

Pros: Landing was a bit rough but other than that a pleasant flight... Pearson international Airport checking in and clearing security was crazy ....line ups were ridiculous .

Pros: On time and great professional staff throughout

Pros: United flight from AVP TO EWR than TO EWR was great

Cons: Coming back I didn't like that I had to comeback with Air Canada to EWR. They forced me to check in my carry on. I don't care about the money just didn't like the attitude thati was treated. However United services very friendly.

Pros: Took off on time and it was a smooth flight.

Cons: The boarding process was unorganized. Once your ready to board you should call out seat numbers starting from the back of the plane to the front and if someone tries to board before their seat has been called they should have to wait. This would eliminate all of the passengers to rush on line in order to get to their seat and to have space in the over head compartment.

Pros: There was adequate leg room on the plane.

Cons: I couldn’t print my boarding pass ahead of time as the West Jet Website was down.

Pros: Timing

Pros: Not much

Cons: The waiting area, lateness of the plane

Pros: I liked everything. The airport, helpful staff friendly staff. Everything was better then expected.

Pros: Easy airport to deal with Porter service is Awesome Like the new lounge

Cons: I wish they would email me a link to get my lelectronic boardong pss

Cons: Extremely delayed flight, over 2 hours late

Pros: The crew were friendly and the terminal in Toronto was nice. The food and drink service was more than I expected, and the checkin agents and terminal staff before security were helpful.

Cons: My flight arriving into Toronto was cancelled and then my rebooked flight was delayed. While checkin staff were polite, gate staff were not overly helpful and no food vouchers were offered for rebooked passengers. On my return from YTZ to EWR, I received 6 delays to my flight but staff in the airport provided no information regarding the cause of the delay and did not provide updates on the flight in a timely manner. By the time my flight was delayed a 5th time, I was stuck in the terminal. Free drinks and snacks were available, but I had to pay for a sandwich during my 3 hour wait. I have received only a C$100 travel voucher. Needless to say I won't be using it.

Cons: Seat assignment at gate and it changed 3 times to Accommodate others.

Pros: Direct flight to JFK using Delta. Was not aware that I was NOT flying on West Jet therefore encountered problems searching for a way to check in online. Ground crew airport check in at the Delta counter and at the Boarding gate was helpful and efficient. However request for Special Assistance in Toronto was poorly handled. We did not accept the conditions offered to us as one wheel chair operator had to push 3 passengers and I had to wait for him to return to me after two people were brought to their gates. My Husband had to wheel me in to my gate.

Cons: Itinerary was changed from the one that was booked. Flight was preponed by 2hours.

Pros: Staff, Ease of boarding

Cons: Bring back in flight meals, please

Cons: One flight attendant was rather unpleasant. When she asked my husband what he wanted to drink he asked "Can I have coffee?" Her repsonse was a firm "No.' Confused, he repeated the question and she again responded with "no." I had to ask her, "Are you not serving hot drinks on this flight?" I'm always shocked by this kind of behavior in some flight attendants. Why didn't she just say, "I'm sorry. We aren't serving hot drinks now"?

Cons: flight was too bumpy

Cons: Dirty plane, nobody bothered to wipe the tray table and Black Mold showing (extensively) at top air vents. Very uncomfortable flight. AC needs to do a Much Better job cleaning between flights!!

Cons: Flight was on time

Pros: Everyone was really nice, and there was a decent amount of leg room etc.

Cons: I honestly can't say that I have any complaints about it. Thank you. :)

Pros: It was fine. It was a short flight, so I didn't get food, or use any of the entertainment or anything like that. It was a little cramped though, but, like I said it was a short flight, so that was fine.

Cons: I'm not sure the stewardess is really a morning person. She wasn't rude or anything, but she wasn't nice either. :)

Pros: After all the waiting we got to watch content for free (which is accountable for only 6 dollars)

Cons: After waiting for more than 1hr they started to give some information about the issues, they moved us to another plane that already was planned to be at SF at 10:40 (original flight was for 9pm), it got late again and we got to SFO by 12:20 am. More than 4 hours late. Even after that it took me a while to get a shuttle I even got to insist and explain again to get a Shuttle back home.

Pros: The people were nice and helpful. And the aircraft did not feel cramped. I again did not use the entertainment or anything like that.

Pros: Not much

Cons: The waiting area, lateness of the plane

Pros: No entertainment (short flight)

Cons: Check in was quick and efficient

Pros: Timing

Pros: There was adequate leg room on the plane.

Cons: I couldn’t print my boarding pass ahead of time as the West Jet Website was down.

Pros: My flight was delayed due to bad weather but they offered complimentary drink service at the airport and I really appreciated it. I would like to fly with Porter Airlines again.

Pros: For my flight to Toronto I liked that they used glass glasses for the beverage service. I changed my flight both coming and going and they didn’t charge me either ime. And everyone was super friendly.I

Pros: I needed to use wheelchair service and was greeted by name as I boarded the plane. The flight attendant Barry then came and told me if there was anything he could do for me during the flight just to let him know. After the flight was over Barry asked me to wait till everyone deplaned so He could make sure my wheelchair was there and then carried my bag to them. Porter airlines is top notch. I will use them again next time I go to visit my daughter.

Pros: The crew were friendly and the terminal in Toronto was nice. The food and drink service was more than I expected, and the checkin agents and terminal staff before security were helpful.

Cons: My flight arriving into Toronto was cancelled and then my rebooked flight was delayed. While checkin staff were polite, gate staff were not overly helpful and no food vouchers were offered for rebooked passengers. On my return from YTZ to EWR, I received 6 delays to my flight but staff in the airport provided no information regarding the cause of the delay and did not provide updates on the flight in a timely manner. By the time my flight was delayed a 5th time, I was stuck in the terminal. Free drinks and snacks were available, but I had to pay for a sandwich during my 3 hour wait. I have received only a C$100 travel voucher. Needless to say I won't be using it.

Pros: Everything good

Pros: Arrived ahead of time

Cons: Seat assignment at gate and it changed 3 times to Accommodate others.

Pros: Direct flight to JFK using Delta. Was not aware that I was NOT flying on West Jet therefore encountered problems searching for a way to check in online. Ground crew airport check in at the Delta counter and at the Boarding gate was helpful and efficient. However request for Special Assistance in Toronto was poorly handled. We did not accept the conditions offered to us as one wheel chair operator had to push 3 passengers and I had to wait for him to return to me after two people were brought to their gates. My Husband had to wheel me in to my gate.

Cons: The airline crew keep on pushing back the departure due to bad weather. No discipline while boarding passengers. Delay after landing to open the door. No clear instructions about the delays

Pros: I was put on hold for a flight that went 2 hours earlier. Almost no waiting at all and staff was very helpful! This only works if you just have carry-on baggage. Everyone was concerned to get me to the flight on time from Checking-in to boarding! Also they were taking care of my backpack that didn't fit in the storage because it was full already. Thank you! I will definetly choose AirCanada again in the future!

Pros: Nothing

Cons: Air Canada induced errors Caused a need to interact with airport staff in Toronto Pearson. Staff were RUDE and completely ambivalent. They simply did not care. The area was grossly understaffed. The staff present were incompetent. Will never fly them again.

Cons: Sound system on the in-flight movie was horrible. Headphones didn't work in the jack, static obscured the sound. Tried different headphones but had the same result. Not too much of a problem. Flight was short and wouldn't have had time to watch the full movie anyway. Everything else was great. Staff was amazing. Seats were comfortable. Boarding was fairly quick.

Pros: Everyone was really nice, and there was a decent amount of leg room etc.

Cons: I honestly can't say that I have any complaints about it. Thank you. :)

Pros: Not much

Cons: Amazes me how the airlines can shrink legroom. I'm 6'5" & had an economy middle row middle seat. Needsless to say, I was stuck actually & figuratively since it was a full flight.

Pros: Slept the entire flight

Cons: The plane was smaller so there wasn't a lot of space

Cons: You didn't get my bags to airport on time and so I missed my connecting flight which was 90 minutes after my previous flight, I have an 8 month old son and you made us spend another 4 hours waiting for a flight.