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Pros: Not much

Cons: The waiting area, lateness of the plane

Pros: My flight got cancelled many times due to the weather condition. I’m happy that west Jet keep sending me the updated flight. And when I have to call and speak to someone, my calls got answered within 15 minutes. I’m happy with the service over all. Thank you.

Pros: Wifi Decent snack More then 1 drink in plastic cup. How about full can TV working

Cons: No smile on your staff They look frumpy in their uniforms like nuns

Pros: It was an hour and 10 minute flight, so there wasn't really much space for error. They still gave me snacks and drinks which I didn't expect considering how short of a trip it was.

Pros: The staff was really friendly.

Cons: The delayed flight was an issue, this caused me to miss my connecting flight. Punctuality is very important to me and should be to your airline.

Pros: Very kind flight attendant. Flight on time.

Cons: My entertainment screen did not work.

Pros: The crew was great. The seat was adequate but NOT comfortable. The request/requirement for only the wheelie bags to be in the overhead and everything else to be under the seat was EXCELLENT. Thank you for organizing the amount of “stuff” people carry on to the plane.

Cons: I needed a little back support pillow...

Pros: Free to switch to earlier same day flight flying Toronto to Newark. Lounge in Toronto with free snacks, soda, and coffee. Free snack, drinks, and free alcohol in flight.

Cons: Baggage policy unclear: carry on bags must be under 9 kg, supposed to be tagged as "approved" before boarding but process unclear at least at Toronto.

Pros: For my flight to Toronto I liked that they used glass glasses for the beverage service. I changed my flight both coming and going and they didn’t charge me either ime. And everyone was super friendly.I

Pros: Convienent to downtown.

Cons: Check in process was awful. They were short staffed and their self check in terminals offer no functionality.

Cons: Flight was delayed by 3 hours.

Pros: It was an hour and 10 minute flight, so there wasn't really much space for error. They still gave me snacks and drinks which I didn't expect considering how short of a trip it was.

Pros: Price!

Cons: But who knew, that I was going to go to Toronto! I now understand your schemes. You gave a cheap deal, but did not tell me why. Never again Kayak.

Pros: No entertainment (short flight)

Cons: Check in was quick and efficient

Cons: Only gave me 20 hours notice, and put me on hold for an hour when I tried to call

Pros: Snacks were tasty, especially the chips

Cons: Flight was ridiculously delayed

Pros: Convienent to downtown.

Cons: Check in process was awful. They were short staffed and their self check in terminals offer no functionality.

Pros: Crew was lovely.

Cons: New no carry on bags rule was not clear at purchase. Was very frustrating.

Pros: ?

Cons: Nothing

Cons: it was delayed for 1 hour

Pros: Crew, seats and entertainment. Unfortunately a rude passenger in front that put their seat back too far and refused to compromise so didn’t have much leg room over a 6 hour flight.

Cons: Ran out of half the food options halfway down the plane.

Cons: Horrible to say the least Never made it to Toronto

Cons: Poor oversight by gate staff on limited carry-on luggage space caused departure delay, easily avoided for next time.

Pros: small and uncomfortable

Cons: respectful size seat

Pros: Nothing

Cons: Everything. Awful plane, seats and service

Pros: Flight was on time/ early.

Cons: Have hot water for coffee and outlets for phones

Cons: I had a small window for my transfer and Delta gate agents, knowing I was on the way to the gate, closed the gate early now I'm stuck in Detroit for the night at low end economy hotel.

Cons: Flight missed connection. United wanted to reroute my entire flight flying coach even though I paid for business. They refused to give me a seat from sfo to lax. Also, they refused to reimburse me for the difference in the two l velsnof service.

Pros: Crew was great

Cons: Airbus seats comfortable but not the same on the Boeing 747

Pros: Good

Cons: Good

Pros: Captain kept us updated on everything going on, he made up time and got us to Austin pretty much on time. Staff was friendly. Huge plus was Houston’s terminal updates for United with iPads to order food - made it quick and easy to eat and run!

Cons: Gate was changed and Houston is a huge airport so lots of walking, flight was delayed, no snacks and only room temp water offered, no entertainment provided

Cons: Delayed more than 2 hours

Pros: Awesome all around. On time!!

Pros: Great service from crew!

Cons: Satisfied all around...

Pros: Quick and easy boarding and short flight

Cons: The exit row seat that I paid for was uncomfortable so I moved to a regular seat

Pros: Boarding process was smooth.

Cons: In flight service was disappointing.

Pros: Boarding was very smooth and the crew were helpful, efficient, and polite. There was a good assortment of entertainment.

Cons: I ordered the beef tenderloin, medium. It came out extremely rare and I had already eaten some by the time I realized; the entire plate was filled with blood. I ended up sick to my stomach for the remainder of the flight. Average height to tall individuals do not fit well laying down in the seats.

Pros: Food were bad. Out of air condition

Cons: Never made it because of my originating flight

Pros: Crew was great

Cons: Airbus seats comfortable but not the same on the Boeing 747

Cons: If they know that the flight is about to delayed then they must wait for the passengers for connecting flights!

Pros: It was a stressful experience, arriving late for ur connection flight and find out u cant get to ur destination. I would say that they did compliment us with a very nice hotel so i apologize for the bad review i understand u cant do anything about the weather but was amazed with the hotel

Cons: Nothing

Cons: Horrible!

Cons: Extremely delayed flight, over 2 hours late

Pros: The waiting lounge was nice and complemented with refreshments

Cons: When I got to Toronto I was directed to the wrong lounge for a while before I asked and was redirected to the correct lounge

Pros: Nothing

Cons: Customer service was very poor I will never be flying .Porter Airlines again My flight was cancel I sat at the airport for 8 hours before I could get on a flight. Mind you this was after being rebooked for the next day with no notification. The security agents are the one who inform me of the cancellation. NOT PORTER .