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Nice crew

Computer glitch at boarding

Plane got to NY.

Plane got to NY an hour late due to a maintenance issue, and we missed a connection because of it. Delta staff very unhelpful regarding connections and rebooking... we got redirected to a wall of phones to call for help.

Dealing w kayak and all related parties in advance of flight was a NIGHTMARE. Very confusing w 3-4 layers of companies, reservation numbers, confirmation codes, etc. Will Never deal w kayak again.

Crew

Delays

convenance

Good service, comfortable seats; of course, the overhead space is limited, since it's a small prop plane.

Connecting flight an hour and a half late; the airport in Toronto is a tad small for the traffic/

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

The service

Over an hour late.

The flight was short

We had to walk almost halfway to Newark just to get to the flight. It was outside on the Tarmac at the very very very end of the terminal, I've never seen anything like it before. We also left a travel folder in the seat back pocket containing important documents and a sealed envelope of 1000$ USD. We immediately called to retrieve it and at first were told to file a complaint online, no matter how many times we tried to tell them that time was of the essence in this situation. We also begged the united airlines personnel to speak with a manager and he wouldn't put one on the phone. In the end all they could tell us is that the folder "wasn't there"

Sitting in the flight on the Tarmac for over 2 hours is a terrible experience

Consistent service

In cabin was too hot... and I left behind a favorite scarf....

I was told to keep my feet on the carpet while awaiting the washroom - didn't release that while standing I shouldn't go too far back to avoid the opening door. Know I know !

Very good staff, the pretzels tasted really good (buttery) and the distance between seats generous (I was on a short one hour flight in an Embraer 145).

Everything was fine though the ride was very choppy at times. Can't blame AC for the weather though!

I missed my flight even though I could see the plane attached to the gangway and I explained to the boarding agent that I had just roll on. However, I was denied access. I admit I was late to the flight because I was held up in customs, but I would have thought I could run on to the flight.

The Porter crew is helpful and nice.

No TV or plug to charge devices.

Only 20 +/- passengers. Cute plane. Nice attendants. Adorable Toronto airport.

Easy flight except last 20 minutes. Horrible ear pressure. I don't think that can be helped.

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

The crew was excellent. Very attentive and witty. One flight attendant in particular went out of her way to take my 4 year for a walk to get snacks to give her something else to do. We also boarded the plane first as we had young kids which gave us ample time to settle our carry-on luggage and the kids before the rush of other travelers.

Not enough legroom in coach for families dealing with young kids where these kids invariably want to be in your lap and then ppl in front of you want to recline.....it is just uncomfortable. The other thing is that my trip to Barbados did not have the in seat TV and try as I might to download the plug in to my Surface so that I could watch from their Westjet connect it would not work so that made it difficult to help with passing the time with my kids. I am also a strong advocate for a decent meal on any flight more than 3 hours. I should not have to purchase meals after spending all that money on a plane ticket.

Excellent the staff was very helpful

Landing was a bit rough but other than that a pleasant flight... Pearson international Airport checking in and clearing security was crazy ....line ups were ridiculous .

United flight from AVP TO EWR than TO EWR was great

Coming back I didn't like that I had to comeback with Air Canada to EWR. They forced me to check in my carry on. I don't care about the money just didn't like the attitude thati was treated. However United services very friendly.

Always enjoy flying Porter. Very pleasant staff. Flight attendants were friendly.

Porter Airlines is a hidden gem. Any time I fly to Canada I will use them again and again.

There was nothing to dislike.